AllThingsD » Time Machine

Courage for Lion Users

Katherine Boehret — Tue, 26 Jul 2011 22:58:01 +0000

Apple’s Lion has roared onto Macs, with one million downloads of the new operating system in the first day it was available. IPhone or iPad users will be familiar with Lion’s nod toward navigating with gestures. But for others, Lion could be uncharted territory. I’ve compiled some helpful shortcuts and tips for using Lion and some of its less-obvious yet useful features.

For those people frustrated by Lion, I’ll also include instructions on how to revert some features to work the way they did in Apple’s previous operating system, Snow Leopard. If all else fails, I’ll tell you how to uninstall Lion altogether. But all new operating systems require an adjustment period, so give yourself some time with Lion before giving up.

[ See post to watch video ]

Heads or Tails of Scrolling

Probably the one feature that will take the most getting used to is Lion’s new way of scrolling. Rather than placing two fingers on the touch pad and moving them down together to navigate down in a Web page, list or document, Lion does the opposite. Think of reading a real piece of paper: As you read down, your eyes would move down and you’d push the paper up. So now, scrolling down happens by putting two fingers on the touch pad and moving up. Scrolling up works by moving two fingers down the touch pad. The scroll bar disappears when you aren’t scrolling.

If you’d rather switch back to the classic way of scrolling, go to System Preferences, Trackpad, Scroll & Zoom and uncheck “Scroll direction: natural.” Also go into System Preferences, Mouse, Point & Click and uncheck “Scroll direction: natural.” If you desperately miss seeing your scrollbar, go to System Preferences, General, Show scroll bars and choose “Always” in the top of the middle section.

Uncovering Exposé

If you’re like me, you loved using Snow Leopard’s Exposé, which took a four-finger downward swipe to expose all running apps. Lion has a more robust way of viewing all the things on a Mac, called Mission Control. A feature called App Exposé uses a three-finger downward swipe to expose all windows running in an app. This isn’t on by default, so go to System Preferences, Trackpad, select the More Gesture section (top right) and check the box for App Exposé.

To use a four-finger-swipe for this, I selected the tiny arrow in this command’s description and chose “Swipe Down with four fingers.”

Several new gestures are built into Lion for navigating to things like the Desktop, Launchpad and Mission Control. But if you don’t want to learn a bunch of new gestures, you can try Hot Corners. These let you navigate to these features by just moving the cursor to any corner of the computer screen.

Set up Hot Corners by going to System Preferences, Desktop & Screen Saver, select Screen Saver and then click on Hot Corners in the lower left. Here, you can use drop-down menus to designate how each corner will function.

You’ve Got New Mail

Apple Mail has been updated in Lion to look better and work better. Rather than displaying all messages in a top section with the body of one message shown in a window below, emails are displayed in a left-hand column with bodies of those emails displayed on the right.

If you’re yearning for the way things used to be, select Mail, Preferences, Viewing and check the box labeled “Use classic layout.” If you’d like to see icons representing folders and mailboxes on the left, like the old Mail, click “Show (or Hide to hide this)” in the Favorites Bar of Mail.

Another change in mail is conversation view, which is on by default. It numbers messages in an email back-and-forth so you know what order they go in, rather than wondering which message was most recently received. To turn off conversation view, click on the View menu in Mail and uncheck “Organize by Conversation.”

Full Screen—Finally

At last, getting a full-screen view of an opened window on a Mac doesn’t have to be done by dragging out corners of the window.

Clicking on a full-screen button (two outward-facing arrows) built into many programs in the top-right corner lets the window truly take over the entire screen, like it’s the only thing that works on the whole computer.

Several apps can run in full-screen mode at once, and swiping three fingers left or right on a laptop’s touch pad will switch between these running apps.

Clean Up Launchpad

A new gesture—pinching with your thumb and three fingers—pulls up Launchpad. This resembles the iPhone or iPad home screen, with everything on the Mac represented by small icons. Some icons are already grouped into folders, like Microsoft Office programs, if you have Office installed. Others can be grouped into folders just like on an iOS device: by dragging and dropping them onto one another to create a folder and then naming that folder.

To delete these icons, click on one and hold down until all icons start jiggling. Those icons for apps downloaded from the App Store can be deleted right here, just click on the small “x” that appears to the top left of each app icon. Other programs can be deleted only by opening the Applications folder in Finder and moving unwanted things to Trash.

Give Up?

If you absolutely give up on the Lion upgrade you downloaded and want to revert back to the Snow Leopard operating system, you’ll need to erase your drive and reinstall Snow Leopard from the original installation discs.

Before you do this, back up your data in Time Machine so it can later be moved back onto the machine.

Write to Katherine Boehret at katherine.boehret@wsj.com

Working With AirPrint

Walter S. Mossberg — Wed, 26 Jan 2011 23:11:52 +0000

How does Apple’s AirPrint work? And what new things would I have to get to make it work?

AirPrint allows certain apps on an iPhone or iPad to wirelessly print to locally networked printers. Officially, it works only on Hewlett-Packard’s new line of networked printers, which use a technology called ePrint. However, various programs have popped up for Macs and PCs that, when installed on a computer on your network, allow AirPrint to work with existing printers that are connected—physically or via a network—to those computers. One example I have tested successfully is Printopia, which works on Macs and is at http://bit.ly/dfjAsl. Others can be found by searching for “airprint for windows” or “airprint for mac” in a search engine. Note that you only need to install a small utility program on your computer, and nothing new gets installed on the iPad or iPhone, as long as you have the latest operating system for those devices.

Is there an external hard disk or other device other than online storage which will back up a usable copy of my entire computer complete with software programs and data? I am basically looking for a usable mirror image which would be available to load on another machine if the current one fails. I am not networked.

You can certainly use an external hard drive for this without having a network, but the key is the backup software. For Windows computers, one popular choice is Acronis True Image Home, though there are others. If your computer is a Mac, the easiest choice is the built-in Time Machine backup software.

You can find Mossberg’s Mailbox, and my other columns, at the All Things Digital website, http://walt.allthingsd.com. Email mossberg@wsj.com

Liveblogging the Facebook Mobile Event: Single Sign-On for Social

Kara Swisher — Wed, 03 Nov 2010 17:55:54 +0000

BoomTown arrived late to the Facebook mobile event for the press due to traffic related to the parade today for the San Francisco Giants’ World Series victory–and where I would much rather be right now.

Go Giants!

10:53 am PT: In any case, I am here in the cafeteria of Facebook again, where the company continues its attempts to take over the known digital universe before Google does.

Currently, the social networking giant notes “200 million people around the world are now actively using Facebook from a phone, more than triple the number just one year ago.”

Thus, some new tries of a lot of stuff, such as single sign-on.

Meaning you sign on a Facebook and it signs you on all over the Web (or at least at those in partnership with the company).

Such as at Groupon and Zynga.

This single sign-on stuff has been tried by many before, a kind of Holy Grail of the Web, and where everyone has failed.

But it also the proverbial camel’s nose poking in your digital tent.

As in, the whole Facebook body is surely coming in next.

Facebook’s exec in charge of all this, Eric Tseng, talks about a virtuous circle of single sign-on, happy users and happy developers, sounding as if this is the single biggest problem facing humanity.

A password crisis! Silicon Valley to the rescue!

Perhaps the only issue the now damaged administration of President Barack Obama could actually get some legislation passed on now.

“My fellow Americans, we have too long be stuck in a miasma of forgetting which name of our dog we used for our password plus the number one…”

How much do I want to be at Giants parade right now? Much!

11:02 am: Next, we move onto more ability to show your location to friends on Facebook better and make sense of it by opening location APIs.

More heavy pontificating about what a disaster it is that we cannot properly see where our friends are on Facebook in the real world.

Of course, this leaves out the pertinent point that my “friends” on Facebook are exactly those I do not want to run into at the Starbucks on El Camino Real in Palo Alto, Calif.

Loopt Founder Sam Altman comes up to show off the integration with Facebook Places, where this problem is solved anyway.

“We believe data wants to be unified,” says Altman.

Certainly if you are the Borg, you want it to be unified. Me, not so much.

11:11 am: Now comes the attempted Groupon-killer from Facebook, which is creatively called “Deals.”

This is essentially allowing Facebook Places to locate a person and then merchants to offer deals when a user is nearby via a platform offered by Facebook.

You can do individual deals, such as getting a beer at a bar when you check in. Then, there is a loyalty deal on the phone, taking the place of that dog-eared card you always lose.

And there is the “friend deal.” This is not friends with benefits, sadly.

It means if you check in and bring a lot of folks, one eats free–which sounds just a little naughty.

Also, there is one deal type related to charity.

For the Gap, for example, you get a free jeans if you are among the first 10,000 to check in at a Gap store. There are 500 million Facebook users, so you do the math.

Essentially, it is about getting stuff if you check in, including experiences.

So, just like little white mice in Facebook’s lab, we push the button, we get the cheese. Sigh.

But I wonder if I check in right now, I can be transported to the Giants parade via a time machine. Now that might be something worth handing over my privacy to Facebook.

“The big takeaway for today is that there is obviously a lot of change in the social space,” says Facebook CEO and Co-founder Mark Zuckerberg. “You can rethink any product area and make it be social.”

Indeed, you can. And Facebook obviously is going to be plowing on through a lot of them in order to solidify its stranglehold on the consumer.

11:23 am: Q&A!

The first question is on privacy and third-party developers giving up your location.

Yes, that!

Zuckerberg makes assurances that the current privacy steps now in place are working just fine and also users need to consent.

“The place information about people is not public,” he says.

There is question from Ben Parr of Mashable, about whether there is an iPad app for Facebook coming.

“It’s not mobile…it is a computer,” declares Zuckerberg, dismissing the very good question.

“I think Apple would disagree with you,” countered Parr, correctly.

“Well, sorry,” said Zuckerberg with more than a little bit of snark.

For a second, he sounds just like the guy from the Facebook movie.

But Zuckerberg quickly declares his love of Apple products and apologizes, although he should not have as it was a funny exchange.

A question about single sign-on. Zuckerberg notes that it has been tried, but the experience was bad.

“What we think is going to happen now is that it is so easy when it works, it is a whole different experience,” he said, comparing it to the way YouTube made video uploading on the Web easier.

Zuckerberg’s goal is that all apps become social, which is also a virtuous circle for Facebook, of course.

A question about the deals offer. It seems for Zuckerberg that Facebook is not getting a cut from retailers right now, as Groupon does.

Ruh-roh, Andrew Mason!

Zuckerberg then notes that the Places offering is going well, without giving a lot of specifics.

At the end, PR maven Brandee Barker wraps it up by saying what I have been thinking this entire time:

“Go Giants!”

Mac Users Are Getting New Outlook From Rival

Walter S. Mossberg — Thu, 14 Oct 2010 02:03:34 +0000

A new, faster, better version of Microsoft Office is coming out Oct. 26. But it isn’t for Microsoft’s own Windows operating system. It is for the Macintosh computers made by the software giant’s archrival, Apple. And, among other things, it will bestow upon the Mac a benefit heretofore available only on Windows: Outlook. The popular email, calendar and contacts program is finally arriving on the Mac in a version that looks and works very much like the Windows version.

[ See post to watch video ]

The advent of a robust, full-featured Outlook for the Mac isn’t all that’s new in Office for Mac 2011, but it’s a big deal, especially for Mac users, or those wishing to switch to the Mac, who work in companies where Outlook is the standard. These folks already have been able to use the Windows version of Outlook on their machines, using special software that lets the Mac run Windows. But now, they can use a native Mac version of the program that can import data directly from Windows Outlook.

I’ve been testing this new version of Mac Office—in fact, I’m writing this column in its new edition of Word—and I like it a lot. While it isn’t an exact clone of Office for Windows, I found in my tests that each of its key components—Word, Excel and PowerPoint—has been significantly improved and made more compatible with its Windows sibling.

So, even Mac Office users who don’t use Outlook will be pleased by the changes. And, while there are some features in the Windows version still missing in the Mac edition, there are also some new Mac-only features. In general, there’s now more parity between the two.

Like the prior Mac version, Office 2008, released nearly three years ago, the new Office 2011 uses the same file formats as the Windows version. It can read and write Office files without any conversion or translation, so a document produced in, say, Word for the Mac, can be read by a user of Windows Word without the latter even knowing it was created on a Mac—and vice versa.

Unlike the 2008 version, the new Mac Office can seamlessly interact with Microsoft’s new stripped-down, free, online version of Office, called Office Web Apps. And it can save to, and open documents from, Microsoft’s free online SkyDrive file repository, or its SharePoint online service for businesses.

The first thing Mac Office users will notice about the new 2011 version is its speed. While the 2008 version was faster than its predecessors, this latest version is dramatically snappier. In my tests, all the components launched much, much faster than their 2008 counterparts, and opened even large documents much more quickly.

A new full screen view in Word shows just a single line of minimal tools.

High Fidelity

Another big plus is fidelity with Windows documents. Because the Windows and Mac operating systems are different, fidelity isn’t perfect, but, in my tests, it was much better in this new version. For instance, some fancy Word layouts and font treatments created in Windows that formerly looked wrong when opened on a Mac now look the same. This is especially noticeable in Excel, where charts and layouts on complex spreadsheets sometimes didn’t carry over. In my tests, I found that many of these incompatibles have been banished.

These fidelity improvements, however, are much better with documents created in the latest Windows version, called Office 2010, and are weaker with those created in older Windows versions. Also, the new Mac version has restored the same macro system present in the Windows version, so automated actions created by power users and companies in Windows documents can now be used in the Mac version.

There still are some things the Windows version does that the Mac version doesn’t. These include pivot charts in Excel, full video editing in PowerPoint, and the new “backstage” feature that presents printing and other options in a large, easier-to-use mode. But there also are some Mac-only features, including the ability to dynamically reorder PowerPoint slides in a 3-D view, plus a new Full Screen view in Word that allows reading and editing documents with no toolbars, or with just a single line of minimal tools.

The radically different Ribbon toolbar that appeared in Windows Office several years ago—a series of tabs organized by function—is also in this new Mac version. But, unlike in the Windows version, the new Mac Office retains the familiar menus and toolbar icons, and the Ribbon can be turned off completely, except in Outlook. However, unlike in the latest Windows version, you can’t add custom tabs to the Ribbon.

Outlook replaces a Microsoft (MSFT) email, contacts and calendar program in Mac Office called Entourage, which itself succeeded an old, very limited version of Outlook for the Mac produced years ago. Many users found Entourage clunky and complicated, and it couldn’t directly import data from Outlook on Windows.

Microsoft strove hard to make the new Outlook look and work like the one on Windows. There still are some Windows Outlook features the Mac version lacks, such as side-by-side calendars and task status reports, but, overall, I found it worked well.

Microsoft strove hard to make the new Outlook look and work very much like the one on Windows.

The Sync Situation

I was able to import a nearly 3-gigabyte Windows Outlook data file with no problems. And I was able to easily and perfectly import all my messages and settings from Apple’s own built-in Mail program and to sync with Apple’s (AAPL) built-in Mac address book. But Microsoft is still working on syncing with Apple’s iCal calendar program, and the Outlook calendar can’t sync with Google Calendar. Also, while the new Mac Outlook can import Windows Outlook data, it can’t export its data to Windows yet. Microsoft says it is also working on that.

In general, Outlook on the Mac proved fast and capable in my tests. It doesn’t work exactly like its Windows counterpart, but Windows users will find it very similar. And it has some Mac-specific features. For instance, its contents can be easily searched by the Mac’s built-in universal search feature, Spotlight, and can be backed up by the Mac’s Time Machine backup system.

Office for Mac 2011 will be available in two versions for average consumers: a $199 Home and Business edition, and a Home and Student version, which costs $119, but lacks Outlook, whereas Entourage was included in the $149 similarly named 2008 package. Prices on both new editions are higher if you want to install them on multiple machines. There is also a $99 special academic edition, mostly aimed at college stores, that includes Outlook, but has no option for multiple installations.

Microsoft’s new Mac Office is by far the best Mac version of the suite I’ve used, and I can recommend it.

Find Walt’s columns and videos at the All Things Digital website, http://walt.allthingsd.com.

Write to Walter S. Mossberg at walt.mossberg@wsj.com

Apple Stacks Sandbags Against Cover Flow Damages

John Paczkowski — Mon, 04 Oct 2010 16:45:08 +0000

Cover Flow, the animated GUI Apple uses to display content in iTunes and Time Machine, is causing the company some legal and financial woes. Last week a U.S. District Court in East Texas ordered Apple to pay as much as $625.5 million in damages to Mirror Worlds, which sued it alleging Cover Flow violated a series of patents describing a “document stream operating system with document organizing and display facilities.”

For a company with $45.8 billion in cash and securities in its coffers, a $625 million damage award is hardly large. That said, Apple isn’t going to pay it without a fight–particularly when there may be some prior art to be found in HyperCard. The company has filed an emergency motion to stay the ruling, claiming there problems with at least two of the patents at issue here, according to court filings.

Weekend Update 11.21.09–The House of Cards Edition

Drake Martinet — Sat, 21 Nov 2009 20:30:55 +0000

In tough economic times like these, even the biggest businesses get the urge to restructure, reorg and reshuffle.

Kara began Monday with some of the hard facts from the pending AOL-TimeWarner (TWX) split. Stock issued for the post-spinoff AOL places the company’s total implied value at around $3 billion. Also on the list of stuff from 1994 being jettisoned from tech companies is the original instant messenger, ICQ. Kara reported that AOL seeks to shed the brand in an effort to keep the larger ship afloat. Over at Yahoo (YHOO), Kara opened the lid on CEO Carol Bartz’s shifting of top execs. In Silicon Valley’s house of cards, everyone watches out for a shuffle.

Over at Digital Daily, John brought some hard numbers to the stresses being felt by AT&T’s (T) 3G network thanks to a certain fruit-flavored smartphone. It seems that the iPhone is largely responsible for the 2,000 percent increase in data traffic in the San Francisco Bay Area compared with a year ago. (Weekend Update doesn’t claim sole responsibility.) Keeping up with layoff news these days is almost a full-time job. It’s a good thing Paczkowski is on the case. This week, Sony-Ericsson let roughly 2,000 employees go. The firm plans to shutter whole offices in both the United States and abroad. John finished strong with a whole slew of posts about the forthcoming Google (GOOG) Chrome OS, which was released in a developer’s beta this week. Next year, the good kids may be getting their stockings filled with Chrome rather than Apples.

You can never tell what MediaMemo will have up its sleeve in a given week, and this one was no exception. Peter came in early with reports that Wired magazine is another publication betting on a certain tablet. Wired may pave the way for other Condé Nast publication e-editions. From the department of “Hey, it looks like it worked for them,” a couple of music giants will release a Hulu-like service for music videos. No word yet on whether the Internet killed the video star. Peter closed it out this week with the fizzle that will be Oprah’s broadcast career. The talk-show-host-turned-deity will end her broadcast career in 2011, but may not be sorely missed by CBS, according to MediaMemo. Everyone is pretty torn up about Gail leaving though.

Personal Technology went a little off the reservation this week and covered an intriguing specialty gadget with a very specific target audience. The reading aid for the visually impaired is unusual for many reasons, not the least of which is that its branded Intel (INTC) both on the inside and outside. The reader uses a downward-facing camera to read text and translate it directly to speech. Walt was pleased with the device on the whole, though he encountered some bugs and a somewhat steep learning curve that may be a function of the novel nature of the product. Over at Mossberg’s Mailbox, the lead question this week was about data loss. Once the geek shudders stopped, Walt let the reader know that there are many alternatives to Apple’s (AAPL) Time Capsule drives, and the integrated Time Machine option is one useful alternative. At Mossberg Solution, Katie won a fight with a Pixi and brought us the blow-by-blow account. The cheap-and-cheerful version of the Palm (PALM) Pre features a stripped-down price. That savings came at too high a performance cost, said Katie. She praised Palms webOS, but came down on the side of spending a little more to get the Pre.

Stay tuned and check back often. Weekend Update will be back next week as long as we can make it out for the Black Friday sales with all our fingers and toes.

Time Capsule Alternatives, Windows 7 and Using Droid in Europe

Walter S. Mossberg — Wed, 18 Nov 2009 22:38:03 +0000

We’ve got two Apple iMacs. I planned to buy the Apple Time Capsule to back them up until I read online reports that some seem to just die after 18 months. Can you recommend another backup solution for a home Apple environment?

A: The built-in backup program in your iMacs, called Time Machine, doesn’t require Apple’s Time Capsule product to work. It will work with almost any brand of directly connected external hard disk.

For instance, I back up my home iMac to a Western Digital drive that’s connected to it via a cable.

As for hard-drive life, it’s my experience that many seem to die sooner or later, especially if they are used heavily. I don’t know if the ones inside the Time Capsule are especially fragile. But, in just the past six months, I’ve had an external hard disk from G-Tech die on me; seen an internal hard disk on my home Dell die for a second time; and discovered that the hard disk on my colleague’s MacBook died.

One way to protect against the failure of a local backup drive is to consider, in addition to using an external disk, backing up your data to an online backup service like Mozy, Carbonite or SugarSync.

My Dell has Microsoft Vista but I can upgrade free to the new Windows 7. However, I was told my antivirus software won’t be compatible and my email will change—the program will no longer be “Windows Mail.” What do you recommend?

A: I regard Windows 7 as much better than Vista, but you are correct that many antivirus programs will require upgrading and Windows Mail will go away during the upgrade. You’ll have to install a new email program, such as the very similar “Windows Live Mail,” which can import your messages. So, the question really is one of trade-offs. If you’re satisfied with Vista, and would rather not perform these program replacements, you should stand pat. If you don’t like Vista, and are anxious to replace it, then the hassles you describe could be worth it.

Will Office 2003 work with the new Windows 7 operating system?

A: Microsoft, which makes both products, says the answer is yes, though I haven’t tested it.

Is it possible that the Verizon Motorola Droid, which doesn’t work in Europe, could be turned into a “world phone” that could work on European cellphone networks via an app somebody might develop?

A: An app wouldn’t be able to do that for the current Verizon Droid. It’s a hardware issue.

Verizon’s Droid, like most Verizon phones, is built to run on a type of network called CDMA that isn’t used in Europe or most other countries outside the U.S., which use a network standard called GSM.

To run on these networks, the Droid, or any other current CDMA phone, would need an entirely different radio, or two radios, one for each type of network.

Verizon offers a handful of so-called “world phones,” which have both kinds of radios inside, but the Droid isn’t one of them. Motorola may well make a new model with two radios, or even a model with one radio that would work overseas, and I wouldn’t be surprised if it did so.

What could be done with an app is to allow the Droid to make so-called VOIP phone calls via the Internet.

In fact, while I haven’t checked, there may already be such an app for Android—the Droid’s operating system—that would do so. But, in many cases, making such Internet phone calls requires the user to be in range of a Wi-Fi network. Some carriers don’t allow such calls to be made over their cellular networks.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital Web site, http://walt.allthingsd.com.

Apple Changes Leopard’s Spots

Walter S. Mossberg — Thu, 27 Aug 2009 02:01:13 +0000

For a company known for breakthrough products with cool features, Apple this week is doing something unusual: It is introducing a key product with very few new features that are visible to its users. This new release, the latest major version of the Macintosh operating system, looks and works almost exactly the same as its predecessor, but has been heavily re-engineered under the covers for greater speed and efficiency, and to add future-oriented core technologies.

The new software, called Snow Leopard, succeeds Apple’s 2007-vintage Leopard, which I regard as the best computer operating system out there, and markedly superior to its main rival, Microsoft’s Windows Vista. Snow Leopard goes on sale Friday, Aug. 28, and will be pre-installed on all new Macintosh computers.

[ See post to watch video ]

The company, which often proclaims its new releases as revolutionary, has been very low key about Snow Leopard. For many months, Apple (AAPL) has made it clear the new OS wouldn’t sport new eye-popping features, but would instead be focused on what it calls “refinements” and “fine-tuning.” Perhaps its biggest new feature is something only a minority of Mac owners will ever use: built-in compatibility with Microsoft’s Exchange corporate email, calendar and contacts service.

Snow Leopard is priced accordingly, at just $29 for people upgrading from Leopard. That’s $100 less than what Leopard cost. And it’s $90 less than what Microsoft plans to charge upgraders for the main consumer version of its next version of Windows, called Windows 7, which is due out Oct. 22. Windows 7 is also an iteration on its predecessor, rather than a revolutionary new product, though it has some nice tweaks and will be a more dramatic improvement due to Vista’s failings. I’ll have a full review of it closer to its release.

I’ve been testing Snow Leopard on three Macs—an older desktop and a laptop of my own that I upgraded from Leopard, and a new MacBook Pro laptop Apple lent me for testing with Snow Leopard pre-installed. I found Snow Leopard easy to install, faster than Leopard, compatible with my most commonly used software and peripherals, and filled with a number of small, useful refinements and additions.

One delightful change: Snow Leopard takes up less than half the room on a hard disk that Leopard did, and Apple says the average user who upgrades will free up about 7 gigabytes of space. On my 2008-vintage MacBook Pro, I gained back a whopping 14 gigabytes.

But I also encountered a number of bugs and glitches, and a few incompatibilities, including a wildly wrong guess by Snow Leopard about which driver to use for an older, lightly used printer on one of my upgraded Macs. (It did fine with my main printer.)

Overall, I believe Snow Leopard will help keep the Mac an appealing choice for computer buyers, and I can recommend it to existing Mac owners seeking more speed and disk space, or wanting to more easily use Exchange. But I don’t consider Snow Leopard a must-have upgrade for average consumers. It’s more of a nice-to-have upgrade. If you’re happy with Leopard, there’s no reason to rush out and get Snow Leopard.

For some current Mac owners, Snow Leopard isn’t an option. About 20% of them are still using older models that aren’t powered by the Intel (INTC) processors Apple currently uses. Snow Leopard simply won’t work on these machines, including models designated as G4 or G5 and sold as recently as 2006.

And, for owners of Intel-based Macs who are still using the older Tiger version of the Mac OS, Apple is officially making Snow Leopard available only in a “boxed set” that includes other software and costs $169. The reasoning is that these folks never paid the $129 back in 2007 to upgrade to Leopard. But here’s a tip: Apple concedes that the $29 Snow Leopard upgrade will work properly on these Tiger-equipped Macs, so you can save the extra $140.

Here’s a quick rundown of what I found in testing Snow Leopard:

Installation

Snow Leopard comes in one version, rather than the multiple operating system versions favored by Microsoft (MSFT). And that single version handles hardware and software based on both a standard computer technology, called 32-bit, and a newer one, called 64-bit, which can use much more memory and is faster.

Both my desktop and laptop Macs converted to Snow Leopard quickly and smoothly, in about 45 minutes each. Unlike the upgrade process Microsoft is requiring to get to Windows 7 from Windows XP, the Snow Leopard upgrade preserves all your files, settings and programs where they previously existed, right down to your desktop icons and wallpaper. No disk wiping, file moving, or program re-installation is required. And, as noted above, you actually gain disk space, because Apple has slimmed down the OS and also automatically removes or compresses old system files (not your personal data) that are no longer needed or used often.

However, I did run into a couple of minor problems: on one of my Macs, a screen saver displaying certain of my photos didn’t work after the switch. Other photos did work. Apple says this is a bug it will fix.

Speed

After changing to Snow Leopard, my Macs worked faster. I already considered them pretty speedy, so the overall effect wasn’t mind-blowing. But Snow Leopard’s built-in programs, like Mail, the Safari browser, and the Finder—Apple’s equivalent of the Windows Explorer—have all been rewritten behind the scenes, so these and other specific features are now a lot quicker. I found that email folders stuffed with thousands of messages opened almost instantly, and copying files was noticeably faster, even when the destination was on the Internet or a network. The Safari 4 browser, already very fast with Leopard, is even speedier under Snow Leopard, especially on more complex Web sites that use a popular technology called Javascript.

New Features

True to its word, Apple has built few new features into Snow Leopard, and, except for Exchange (explained below), these are small. One touted feature is called Dock Expose, which allows you to see small versions of all the open windows in any running program by clicking on its icon in the Dock at the bottom of the screen. But this is mostly a reworking of a feature that already has been on the Mac.

Apple’s QuickTime video player has been upgraded, with a clean new interface for playback, and the new ability to record and trim videos. Icons can be more easily enlarged, and you can preview the files they represent, even playing videos in miniature or paging through multipage PDF or PowerPoint files.

My three favorite tweaks, barely mentioned by Apple:

“Substitutions,” which is like the auto-correct feature in Microsoft Word, but extends the concept to Apple’s email and other programs;
the ability for Snow Leopard to automatically reset the time zone on the Mac’s clock based on your location while traveling;
and a new built-in function in QuickTime that allows you to record videos of actions you take on the Mac’s screen.

Exchange

Although Exchange is a widely used Microsoft server product, employed by many, many companies to manage employees’ email, calendars, and contacts, it isn’t built into Windows. To use Exchange, you have to buy add-on software, usually Microsoft’s Outlook for Windows PCs. It also hasn’t been built into the Mac OS, and usually required Mac owners to buy Microsoft’s Entourage program. But, with Snow Leopard, Apple is building Exchange right into the operating system, so it works with Apple’s free, built-in email, calendar and contact programs.

With the generous help of my company’s IT folks, I tested this feature, and it worked very well. All my corporate information flowed into Apple’s programs, very quickly, and I could search the company directory, check the calendars of people with whom I wished to schedule meetings, and more.

However, Apple makes setting up this new feature look simpler than it is. In most cases, I believe, it will require the time and cooperation of corporate IT personnel, who will need time to learn it—especially since, at many companies, relatively few of these folks are Mac experts. In my case, an Apple employee had to help my IT colleagues and me to get it going. But you likely won’t have that aid.

Compatibility and Glitches

Commonly used third-party programs, like the Mac versions of Microsoft Office, the Firefox browser, and Adobe Reader, all worked fine in my tests after the upgrade. But a few things didn’t. Apple admitted I had found a few bugs and said that some software makers will have to upgrade their software because the programs rely on under-the-hood components that have changed in Snow Leopard.

VMware’s Fusion program for running Windows simultaneously with the Mac operating system worked, and I was able to use Windows. But it was a bit glitchy. VMware (VMW) provided me with a forthcoming new version tailored for Snow Leopard’s changed underlying architecture, which worked perfectly.

A Cisco (CSCO) program used to connect to corporate virtual private networks caused one of my test machines to completely crash, a rarity on Macs. But Snow Leopard now contains the same Cisco VPN connector as a built-in feature, and that worked perfectly.

Snow Leopard didn’t properly recognize my older-model Verizon (VZ) cellular modem card, though I was still able to use the card by digging into Apple’s network preferences screen. Apple says this is a bug it will fix.

As noted above, Snow Leopard didn’t work at first with an older networked printer on one of my test Macs, and thought it was a laser printer instead of an inkjet. I did get it working, by manually selecting a different printer driver, but Apple admits this is a bug it will have to fix.

Finally, the Time Machine backup file on one of my Macs stopped working. With my permission, Apple examined the file using a diagnostic tool and claimed it had become corrupted a couple of months ago, before the upgrade, and that Snow Leopard merely exposed the problem. I have no way of knowing if this is true, but Time Machine did work perfectly on the two other test Macs.

Underlying Technologies

In addition to greater 64-bit capability, Snow Leopard has two other big under-the-hood additions. One, called Grand Central Dispatch, makes it easier for developers to write programs that make better use of the multiple “cores,” or processing units, in modern processors. The other, called OpenCL, makes it easier for developers to offload some non-graphics tasks to today’s potent graphics chips. These are very important, especially for power-hungry tasks like video production and high-end gaming, but Microsoft is building similar capabilities into Windows 7, and they won’t really matter on either platform until third-party developers make use of them, which will take time.

Bottom Line

Apple already had the best computer operating system in Leopard, and Snow Leopard makes it a little better. But it isn’t a big breakthrough for average users, and, even at $29, it isn’t a typical Apple lust-provoking product.

Find Walt Mossberg’s columns and videos online, free, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Running the Treo's OS on the Pre

Walter S. Mossberg — Wed, 10 Jun 2009 23:14:03 +0000

There’s no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers. Everybody has questions about them, and we aim to help.

Here are a few questions about computers I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

I am a longtime Palm user and am wondering if the new Palm Pre smart phone can run all the Palm OS programs I have become used to on my Treo.

The Pre is a clean break with Palm’s former operating system and previous hardware, and was designed as a platform for a new generation of software programs, or apps. It uses a new operating system called webOS, which wasn’t built to run old Palm OS programs.

However, there is a $30 program called “Classic” by a company called MotionApps (motionapps.com) that emulates the old platform and makes your sleek new Pre look and work like an old Palm device. It is intended to allow older programs to run on the Pre inside this virtual environment created by Classic. I haven’t tested it with older third-party programs and so I can’t say how well they work in this emulation mode.

But there are some caveats to this method. First, not all old Palm programs will run inside the Classic environment, or at least run well. The company lists those certified to work well on its Web site. Second, the old apps can’t activate certain features of the Pre, such as the camera. Third, Classic’s maker says it hasn’t yet figured out how to sync the old apps with a computer using Palm’s old, familiar HotSync process.

Can the Palm Pre be used as a modem for my laptop?

Sprint, the carrier that is launching the Pre, says the answer to this question is no. The company says its data plans for the Pre don’t permit that scenario.

I use Time Machine for my Mac, but I would also like the belt & suspenders security of manually backing up my invaluable iCal data on an external hard drive. How would I do that?

It’s easy. Just go into iCal’s File menu, select “Back up iCal…” and you can save a copy of your calendar to any drive connected to your computer, or even to any computer or external drive on a network, or over the Internet, that your Mac can access. To restore your calendar, just go to the same menu, but this time select “Restore iCal…” and then select your backup file.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

Downloading Video Files

Walter S. Mossberg — Thu, 09 Apr 2009 01:32:02 +0000

Here are a few questions I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

Is it possible to download a YouTube or similar file to my computer?

Yes. One program that does this is TubeSock. It works on Mac and Windows, and creates a file you can keep for offline viewing on your computer. It creates the necessary formats for use on your iPhone or iPod, your Sony PSP or Palm Treo. The program works not only with videos on YouTube, but with those on some other sites. It’s available at stinkbot.com/Tubesock/, for $15. But while the makers of TubeSock believe their product is legal, as long as videos aren’t used for commercial distribution, Google (which owns YouTube) may not agree. A quick scan of YouTube’s terms of service reveals that the company sees most of its videos as intended solely for online streaming.

I have this thumb drive which I used to copy of the info from my old computer. I want to transfer all these files to my new computer. I want to transfer my 2007 Microsoft Outlook contacts and emails, and the My Documents folder. When I insert the drive into my new computer everything pops up, but how do I get it to transfer to the hard disk?

Your computer sees the portable drive just as it would an internal drive or folder, so you would just drag the folder or file icons from the portable drive into the folders of your choice on the hard disk. It’s just like copying folders and files from different places on your internal hard disk. Then, you can remove the portable drive, and the files and folders will be on your new computer. For the Outlook files, there’s one extra step, if you want them to actually appear in Outlook. You will have to use Outlook’s import function, found on the File menu, to incorporate them into Outlook’s own Mail and Contacts section.

Does the My Book World Edition networked hard disk you reviewed last week work with Apple’s built-in Time Machine backup software?

No. Western Digital, which makes the My Book, said it doesn’t, and, in my tests, Time Machine didn’t recognize the My Book as a possible backup drive. That’s one reason the company supplies its own backup software for the Mac, as well as for Windows. It’s likely that there is, or will be, some technical workaround, but, out of the box, this drive doesn’t work with Time Machine.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

Palm Pre's New Operating System

Walter S. Mossberg — Thu, 15 Jan 2009 00:44:02 +0000

Here are a few questions I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

Does the new Palm Pre smart phone use the traditional Palm operating system and the many programs that have been written for it?

Palm’s Pre, which is due out later this year to compete with the iPhone and the BlackBerry, doesn’t use this older software, which was once the best smart-phone operating system, but has grown stale. It uses an entirely new operating system called the Palm webOS, which will have to attract developers willing to write new programs for it. It is a clean break from Palm’s previous hardware and software.

How does the Clickfree computer backup system you covered last week compare with Apple’s Time Machine or online backup services like Mozy or Carbonite?

Clickfree simplifies the chore of backing up files to an external hard disk. However, as I noted in the review, it doesn’t back up your whole hard disk, it doesn’t work automatically in the background, and it doesn’t create a backup physically distant from your computer.

Time Machine, which is built into the Macintosh operating system, automatically backs up your entire computer in the background and includes a very easy method for recovering files. It works with external hard disks. But it doesn’t work on Windows PCs, and it doesn’t create a remote backup over the Internet.

Mozy and Carbonite are online backup solutions. Their advantages are that they work unattended and create offsite backups. But they aren’t intended to back up an entire computer, they don’t create a local backup, and they carry service fees.

Does my 13-inch MacBook come with the capability to view PowerPoint files?

No. While Macs come out of the box with the ability to view and create files in the Microsoft Word and Adobe PDF formats, they don’t come with a PowerPoint viewer. In order to view (and create) PowerPoint files on a Mac, your best bet is to buy the Macintosh version of Microsoft Office, which includes PowerPoint itself. There are other methods as well. For instance, Apple’s own lower-priced iWork suite can also open PowerPoint files and create files in the PowerPoint format. And some Web-based office programs, like Google Docs, allow you to view PowerPoint files on Macs.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

Buying a PC With an AMD Processor

Walter S. Mossberg — Thu, 11 Sep 2008 00:32:02 +0000

Here are a few questions I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

If I buy a PC with an AMD processor instead of an Intel one, will I run into any compatibility issues with common software like Vista or Office 2007?

No, as long as the AMD processor, and/or its accompanying graphics and other chips, called a “chip set,” are rated as being able to handle the graphics in the version of Vista you are buying. Each chip company makes some low-end models that handle certain tasks more slowly than their mainstream or top-of-line models. And gamers are often particular about which chip sets they buy. But, in my experience, roughly comparable AMD and Intel processors and chip sets are equally compatible with common software like Office and Windows.

I have been using the Netscape Web browser for years. I am interested in shifting to using the Firefox browser. How do I transfer my extensive list of book marks from Netscape to Firefox?

Firefox will import your Netscape bookmarks automatically during the installation process, just as it can automatically import bookmarks from other browsers like Internet Explorer, Safari and Opera.

Friends who use Macs tell me they have a removable backup device that backs up their entire hard drive, including programs. Is there something similar for PCs?

You appear to be referring to Time Capsule, which is an Apple hardware product that combines a hard disk and a wireless base station and is meant to work with the Mac’s built-in Time Machine automated backup feature. The answer is that there are many backup drives for Windows PCs, and that lots of them work with Macs as well. All the major hard-disk makers sell external hard disks that connect to a PC either directly, or over a network, and which come with relatively simple backup programs. Some of these programs will do complete, automated backups of everything on your PC, including applications. Even Apple’s Time Capsule can be used to back up files from Windows PCs, though it doesn’t come with Windows backup software, and setting it up for Windows is slightly trickier than doing so on a Mac.

You can find Mossberg’s Mailbox and my other columns online free at the All Things Digital Web site, http://walt.allthingsd.com.

Deciding Which Media Applications to Keep

Walter S. Mossberg — Thu, 13 Mar 2008 00:01:00 +0000

Here are a few questions I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

I have a new H-P (HPQ) laptop and there are several preinstalled media-playing interfaces that have been foisted on me. Do I really need all of these interfaces? Can’t I just get all of this media to run through Windows Media Player or iTunes?

Since you weren’t specific, I don’t know what media software came with your new laptop. I’m sure some of it may have been redundant “craplets” — the unwanted software PC makers load onto their machines in order to collect a fee from the programs’ publishers. And you are correct that many of the most common audio and video file types can be handled by Windows (MSFT) Media Player and iTunes.

However, the Internet is full of media file types that are best played, or can only be played, in specialized software — either separate applications on your computer or online players that are enabled via your Web browser. So, over time, most users will collect additional players, or plug-ins for their Web browsers, that will supplement their main media-playing program. One way to see if the media software on your new computer is necessary is to test what types of files it handles. If you can open and play these same files in Windows Media Player or iTunes, and you prefer to do so, then you probably don’t need the added software.

If I am running Windows Vista on my iMac desktop using Parallels, will Apple’s Time Machine backup program automatically preserve the Windows hard disk, too?

Yes. Parallels, and its competitor, VMWare Fusion, create virtual Windows hard disks inside a Macintosh. When you are running Parallels or Fusion, Windows sees these virtual hard drives as if they are distinct physical disks. However, they are in fact just very large files on your Mac’s hard disk. So Apple’s (AAPL) Time Machine backup program treats them like any other file and backs them up. Time Machine can also restore these virtual Windows hard disks, in their entirety, just as it can restore other kinds of files.

There are some caveats, however. Time Machine treats each virtual Windows hard disk as a big, unified blob of data, so it cannot peer inside them to recover individual Windows files you may have accidentally deleted while running Windows programs. Also, if your virtual Windows hard disk is large, and it changes often, then using Time Machine to back it up may suck up a lot of space on your backup drive, as numerous archived versions of the file accumulate.

I currently have a DVD player and a large stack of DVDs that I play through my analog TV set. After the 2009 digital TV conversion, will I still be able to use my existing DVD player and play my existing DVDs, even if I buy one of the government-subsidized converter boxes?

The FCC says DVD players and other add-on gear “will continue to work, even if they are only analog-capable.” But it adds that “manufacturers are producing a number of different connectors to hook equipment together and improve picture and sound quality. Check with your equipment retailer to determine the types of connectors that will work with your equipment.”

In other words, while there’s no inherent conflict, it all depends on your particular DVD player, your particular TV set, and how you have them connected. The best thing to do is consult closely with the dealer or manufacturer selling the converter box so that you understand how it can coexist with your current DVD player setup, or how you might have to alter your current setup.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

Apple's Time Capsule Gives You Easy Way to Back Up Wirelessly

Walter S. Mossberg — Thu, 06 Mar 2008 00:01:00 +0000

With its new Leopard operating system, Apple tried to solve one of the most nagging problems faced by home-computer users: how to regularly back up their computers completely and painlessly. Leopard includes a feature called Time Machine that automatically and continuously backs up a Macintosh computer’s entire hard disk, without requiring the user to do any tedious setup or have any technical knowledge.

Time Machine is a key selling point for Leopard and the Mac. It is more complete, and yet simpler, than the built-in backup feature in Vista Home Premium, the most popular home version of Windows.

[ See post to watch video ]

But Time Machine has a major drawback: It works much better on desktop Macs than on laptop models. That’s because it’s primarily designed to operate with backup hard drives you connect directly to the computer. And it’s a pain to plug a backup drive into a laptop, which can move around the house. While Time Machine will work with a remote hard disk under certain circumstances, that option requires a second Mac running Leopard, a costly condition.

Now, Apple (AAPL) has attempted to fix the problem with an unusual new companion product called Time Capsule. This is a $299 stand-alone networked gadget that packs both a giant hard disk and a speedy Wi-Fi wireless router into one slender case. It just plugs into your existing home network, and any laptop within wireless range can connect to it. It can back up multiple computers.

Time Capsule is designed to seamlessly work with Leopard’s Time Machine. But it can also be used as a wireless Internet connection, and/or a remote hard drive, for manually storing and retrieving files by Windows PCs running either Vista or Windows XP, or by Macs running Apple’s older Tiger operating system. And you can also use it with certain other backup programs, such as the ones built into Windows XP or Tiger.

In my tests over the past week, Time Capsule worked well in all of these scenarios. However, Time Capsule isn’t meant to do as many different tasks as some other networked drives.

Apple stresses that Time Capsule is a limited, targeted device meant primarily for backup — especially with Time Machine — and as a wireless base station. Unlike some other networked storage devices, like Hewlett-Packard’s MediaSmart home server, Time Capsule doesn’t allow users to simultaneously stream music or videos to multiple PCs, to easily access its contents via the Web or to stream videos to TV sets.

The $299 Time Capsule model comes with a 500 gigabyte hard disk inside, and there’s also a $499 model with hard disk that can hold one terabyte of data, or roughly 1,000 gigabytes. Both models use the same “n” class of Wi-Fi, the fastest version with the longest range. Both also work with computers equipped with the older “g” and “b” versions of Wi-Fi.

You can buy networked hard disks in these sizes for less money and simply use them with your existing Wi-Fi router. However, Time Machine won’t work with them, according to Apple. The company says the only standalone networked hard disk Time Machine can use is Time Capsule.

In my tests, Time Capsule performed perfectly with Time Machine. It also was easily recognized by several of my Windows machines running Vista and Windows XP. On all of these machines, I was able to speedily access the Internet via Time Capsule. Time Capsule can be set up to either replace or supplement your existing Wi-Fi router.

All the machines, even the Windows ones, also could recognize the Time Capsule as a remote hard disk, and save files to it and retrieve files from it. For instance, I manually copied a song, a photo and a Word document from a Mac laptop running Leopard onto the Time Capsule. On a Dell running Vista, I then opened the Time Capsule and launched that same Word document in the Windows version of Word, opened the photo in Vista’s Photo Gallery program, and played the song in Windows Media Player. This same process worked in reverse.

Apple doesn’t guarantee that Time Capsule will work with all backup programs. But it says it will work with the backup software built into Tiger and will likely work with some other backup software.

In my tests, the built-in backup program in Windows XP Pro worked fine with Time Capsule. But the built-in backup program in Vista failed. Microsoft said the problem I encountered was due to a new Vista security feature for backups that foils some remote hard disks, not just Apple’s.

Setting up Time Capsule was easy, using a step-by-step utility program that Apple supplies in both Mac and Windows versions. The device has a USB port that can be used to add either an additional hard disk or a networked printer. And it can be connected to a network via a wired connection if you don’t want to use its wireless functionality.

If you use Time Machine on a Mac laptop, then Time Capsule’s $299 price is money well spent. If you don’t, there are cheaper or more versatile solutions to the backup problem.

Email me at mossberg@wsj.com. Find all my columns and videos online, free, at the new All Things Digital Web site, http://walt.allthingsd.com.

Steve Jobs on the MacBook Air: 'Isn't That Great?'

John Paczkowski — Tue, 15 Jan 2008 20:04:22 +0000

Note: Digital Daily’s John Paczkowski is off sick today. This post is being filed from notes taken at the Macworld keynote at San Francisco’s Moscone Center by Associate Editor John Sullivan. Check back later for Paczkowski’s take on the proceedings.

After a week of rumor buildup and speculation, Apple CEO Steve Jobs’s Macworld keynote seemed almost subdued. He gave the crowd what it expected in terms of new iPhone apps and additional iTunes features, and then finished with the announcement it had been primed for: the MacBook Air, the world’s thinnest laptop computer.

Jobs began his keynote a few minutes past 9 a.m. For the barely contained crowd (Moscone West was packed), the aura of anticipation was heightened by rock and hip-hop music blaring over the speakers. After the lights came down, the crowd hooted and yelped. Then, after a Mac Guy/PC Guy video (about what a terrible year it was for PC guy, who finishes by telling Mac Guy he’s “gonna copy everything you did in 2007″), Jobs took the stage in his uniform black turtleneck and blue jeans, declaring: “Clearly something is in the air today.”

After noting that 2007 was an “incredible” year, an “extraordinary” year, capped by the “revolutionary” iPhone, Jobs announces that he will address four things:

Leopard:
This was the most successful release of Mac OS X, Jobs notes, with 5 million units sold. He quotes reviews from Walt Mossberg of The Wall Street Journal (and co-executive editor of this site), David Pogue from the New York Times and Ed Baig of USA Today.

As for Time Machine: For backing up files, it works great, he says. Today, he’s announcing a companion product: a backup appliance called Time Capsule. Plug it in, turn it on, enable Time Capsule on all your machines: one with 500 gigabytes ($299) and another with one terabyte ($499). “We want people backing up their content,” he says. “[This] is a perfect companion to Leopard.”
iPhone:
“Got some great news for you,” Jobs announces. “Today is the 200th day the iPhone is on sale. Sales of 4 million so far. What does this mean for the smart-phone market?” He quotes research: RIM had most sales (39%); Apple had 19.5%; Palm 18%. First 90 days, iPhone equaled Palm, Motorola and Nokia sales combined, Jobs says.

SDK for the iPhone is coming in late February, Jobs continues, but: “We wanted to give something today.” He lists “great new features”: maps with location; Webclips to customize home screen; SMS messaging to multiple people; chapters capability for video; and support for Lyric.

Map app looks much more localized, customizable; drop a pin, move a pin. Developed in conjunction with Google, Jobs says.

SMS more than one person: With the new app, you can message multiple recipients–one click and you can send multiple messages.

Webclips: We worked with Google on this app, Jobs notes again. The icons can be added to screen of iPhone. Jobs demos a “jiggle” function to edit Webclips and rearrange them. This feature can add up to nine home screens to the iPhone.

How do we make maps work? Jobs asks: Skyhook Wireless, which mapped Wi-Fi hotspots and located 23 million of them. “Isn’t that cool? It’s really cool,” Jobs enthuses. Triangulation is the key, he says, noting that’s what Google is doing.

“All of this is available today as a free update to all iPhone users,” he proclaims, to applause.

Then, almost as an afterthought: iPod Touch. “We’ve decided to add five apps”: maps with Wi-Fi location, mail, stocks, notes and weather–all of which will be built in to new models, with a upgrade available to existing users for $20.
iTunes:
“We sold our four billionth song this month,” Jobs notes, adding that on Christmas Day, iTunes sold 20 million songs. It has sold 125 million TV shows and 7 million movies.

But, he adds, we think there’s a better way to deliver movies: iTunes movie rentals. Not like music, which you buy to listen to a thousand times. You watch a movie once. Touchstone, Miramax, MGM, Lionsgate, New Line are all on board, plus (big applause): 20th Century Fox, Warner Bros., Disney, Paramount, Universal and Sony. “We have every major studio supporting us: really, really great films…We’re gonna launch with 1,000 films by the end of February.” And you can watch them anywhere, Jobs notes: Mac, PC, iPhone–anywhere with broadband. When you rent, you get a 30-day window to watch a movie, with a 24-hour start/stop time frame. Plus, he notes, you can transfer them around your devices, too. Cost: $2.99 for library titles, $3.99 for new releases.

Jobs repeats point that all movies can be moved to a different device: e.g., iPod or PC. But what about flat-screen TV? “All of us have tried,” Jobs says of that hurdle, “and we’ve all missed.” But now, he adds, we’re back with Apple TV, Take 2: No computer, but it still syncs with TV.

The iTunes movies can also be rented in high definition with Dolby 5.1 sound. You can get podcasts, photos from Flickr and .Mac. Finally, Jobs mentions a YouTube connection: 50 million videos. So you can buy TV shows and music and play this iTunes content on TV too.

The HD-quality option is $1 more, Jobs says: $4.99 for new releases. (Demo: Jobs shows free preview function for “Blades of Glory,” as well as an almost instantaneous download and play of movie). Full DVD quality. Then, he gives an HD demo of “Live Free or Die Hard”: “Very strong,” Jobs opines.

TV shows: Over 600 shows, he notes, at $1.99 per episode. All can sync with PC or Mac.

Podcasts: lot of HD podcasts, very cool. “HD content streaming free.” Shows “incredible” clip from Teton.

For Apple TV: free software upgrade for current owners. But because “We want to make Apple TV even more accessible,” starting today, Jobs says, the new price is $229 (from $299).

“I think we’ve got it all together,” Jobs says, noting Apple has a great working relationship with Fox. He then introduces Jim Gianopulos, chairman and CEO of 20th Century Fox Filmed Entertainment: “When you get down to it, there are two things,” Gianopulos says. “Make great movies, and give them to audience in as many ways as they want.” People want choice, he adds, viewing options, access, control and availability.

“This is the coolest thing we ever heard,” Gianopulos says. “Music, then iPod. Phone, then iPhone. Apple does things in innovative ways. We’ve been working on DVD…[his Blu-ray mention draws applause]…But we also don’t want to deny the viewer the option of having a copy”–a physical copy of the movie. He shows first one, a take-off on “Star Wars.” “It’s an exciting beginning with Apple,” he concludes.
MacBook Air.
Jobs is back: “There’s something in the air,” he repeats. “As you know, Apple makes the best notebooks on the planet. Today, we’re introducing a third kind of notebook: MacBook Air.” After comparing all subnotebooks, he announces: “There was room for improvement.”

So, MacBook Air stats: .76 of an inch at thickest part to .16 of an inch at thinnest. “We’re talking thin here; let me show it to you now.” He picks up a manila envelope and produces the aluminum device; crowd oohs and ahs at its size. Yet it has a full 13.3-inch display; “gorgeous” Jobs says. It also has a built-in camera; full-size back-lit keyboard; multi-touch gesture function–in short, Jobs says, “We’ve taken things we’ve learned from iPhone and now they’re in our computers.”

How did Apple do it? Three things: battery; 1.8-inch drive; 80GB hard-disk drive (or 64 SSD, as an option). The laptop’s board is the size of a pencil. “An amazing feat of engineering,” Jobs notes. “And we didn’t compromise on performance: speedy processor: Intel Core 2 duo.” Jobs mentions Apple’s great relationship with Intel; “We asked them to consider smaller packaging on their chip: They came up with the same chip in a package that is 60 percent smaller, and that’s why we were able to build the MacBook Air,” Jobs remarks.

Then Intel CEO Paul Otellini comes onstage and delivers his take on how the two companies collaborated on meeting the challenge. In short, a commitment to innovation drove the effort.

Bottom line: After more discussion of the MacBook Air’s features, Jobs mentions price: All these features–along with a battery that gives five hours per recharge–for $1,799. Audible “wow” from the audience.

One other side of MacBook Air, Jobs adds: environmentally conscious: aluminum case; arsenic-free glass; mercury-free and bromide-free components, plus less packaging.

So, Jobs concludes, “The thinnest notebook in the world joins MacBook and MacBook Pro, the best in the industry.”

Steve Jobs on the MacBook Air: 'Isn't That Great?'

John Paczkowski — Tue, 15 Jan 2008 20:04:22 +0000

After noting that 2007 was an “incredible” year, an “extraordinary” year, capped by the “revolutionary” iPhone, Jobs announces that he will address four things:

Leopard:
This was the most successful release of Mac OS X, Jobs notes, with 5 million units sold. He quotes reviews from Walt Mossberg of The Wall Street Journal (and co-executive editor of this site), David Pogue from the New York Times and Ed Baig of USA Today.

As for Time Machine: For backing up files, it works great, he says. Today, he’s announcing a companion product: a backup appliance called Time Capsule. Plug it in, turn it on, enable Time Capsule on all your machines: one with 500 gigabytes ($299) and another with one terabyte ($499). “We want people backing up their content,” he says. “[This] is a perfect companion to Leopard.”
iPhone:
“Got some great news for you,” Jobs announces. “Today is the 200th day the iPhone is on sale. Sales of 4 million so far. What does this mean for the smart-phone market?” He quotes research: RIM had most sales (39%); Apple had 19.5%; Palm 18%. First 90 days, iPhone equaled Palm, Motorola and Nokia sales combined, Jobs says.

SDK for the iPhone is coming in late February, Jobs continues, but: “We wanted to give something today.” He lists “great new features”: maps with location; Webclips to customize home screen; SMS messaging to multiple people; chapters capability for video; and support for Lyric.

Map app looks much more localized, customizable; drop a pin, move a pin. Developed in conjunction with Google, Jobs says.

SMS more than one person: With the new app, you can message multiple recipients–one click and you can send multiple messages.

Webclips: We worked with Google on this app, Jobs notes again. The icons can be added to screen of iPhone. Jobs demos a “jiggle” function to edit Webclips and rearrange them. This feature can add up to nine home screens to the iPhone.

How do we make maps work? Jobs asks: Skyhook Wireless, which mapped Wi-Fi hotspots and located 23 million of them. “Isn’t that cool? It’s really cool,” Jobs enthuses. Triangulation is the key, he says, noting that’s what Google is doing.

“All of this is available today as a free update to all iPhone users,” he proclaims, to applause.

Then, almost as an afterthought: iPod Touch. “We’ve decided to add five apps”: maps with Wi-Fi location, mail, stocks, notes and weather–all of which will be built in to new models, with a upgrade available to existing users for $20.
iTunes:
“We sold our four billionth song this month,” Jobs notes, adding that on Christmas Day, iTunes sold 20 million songs. It has sold 125 million TV shows and 7 million movies.

But, he adds, we think there’s a better way to deliver movies: iTunes movie rentals. Not like music, which you buy to listen to a thousand times. You watch a movie once. Touchstone, Miramax, MGM, Lionsgate, New Line are all on board, plus (big applause): 20th Century Fox, Warner Bros., Disney, Paramount, Universal and Sony. “We have every major studio supporting us: really, really great films…We’re gonna launch with 1,000 films by the end of February.” And you can watch them anywhere, Jobs notes: Mac, PC, iPhone–anywhere with broadband. When you rent, you get a 30-day window to watch a movie, with a 24-hour start/stop time frame. Plus, he notes, you can transfer them around your devices, too. Cost: $2.99 for library titles, $3.99 for new releases.

Jobs repeats point that all movies can be moved to a different device: e.g., iPod or PC. But what about flat-screen TV? “All of us have tried,” Jobs says of that hurdle, “and we’ve all missed.” But now, he adds, we’re back with Apple TV, Take 2: No computer, but it still syncs with TV.

The iTunes movies can also be rented in high definition with Dolby 5.1 sound. You can get podcasts, photos from Flickr and .Mac. Finally, Jobs mentions a YouTube connection: 50 million videos. So you can buy TV shows and music and play this iTunes content on TV too.

The HD-quality option is $1 more, Jobs says: $4.99 for new releases. (Demo: Jobs shows free preview function for “Blades of Glory,” as well as an almost instantaneous download and play of movie). Full DVD quality. Then, he gives an HD demo of “Live Free or Die Hard”: “Very strong,” Jobs opines.

TV shows: Over 600 shows, he notes, at $1.99 per episode. All can sync with PC or Mac.

Podcasts: lot of HD podcasts, very cool. “HD content streaming free.” Shows “incredible” clip from Teton.

For Apple TV: free software upgrade for current owners. But because “We want to make Apple TV even more accessible,” starting today, Jobs says, the new price is $229 (from $299).

“I think we’ve got it all together,” Jobs says, noting Apple has a great working relationship with Fox. He then introduces Jim Gianopulos, chairman and CEO of 20th Century Fox Filmed Entertainment: “When you get down to it, there are two things,” Gianopulos says. “Make great movies, and give them to audience in as many ways as they want.” People want choice, he adds, viewing options, access, control and availability.

“This is the coolest thing we ever heard,” Gianopulos says. “Music, then iPod. Phone, then iPhone. Apple does things in innovative ways. We’ve been working on DVD…[his Blu-ray mention draws applause]…But we also don’t want to deny the viewer the option of having a copy”–a physical copy of the movie. He shows first one, a take-off on “Star Wars.” “It’s an exciting beginning with Apple,” he concludes.
MacBook Air.
Jobs is back: “There’s something in the air,” he repeats. “As you know, Apple makes the best notebooks on the planet. Today, we’re introducing a third kind of notebook: MacBook Air.” After comparing all subnotebooks, he announces: “There was room for improvement.”

So, MacBook Air stats: .76 of an inch at thickest part to .16 of an inch at thinnest. “We’re talking thin here; let me show it to you now.” He picks up a manila envelope and produces the aluminum device; crowd oohs and ahs at its size. Yet it has a full 13.3-inch display; “gorgeous” Jobs says. It also has a built-in camera; full-size back-lit keyboard; multi-touch gesture function–in short, Jobs says, “We’ve taken things we’ve learned from iPhone and now they’re in our computers.”

How did Apple do it? Three things: battery; 1.8-inch drive; 80GB hard-disk drive (or 64 SSD, as an option). The laptop’s board is the size of a pencil. “An amazing feat of engineering,” Jobs notes. “And we didn’t compromise on performance: speedy processor: Intel Core 2 duo.” Jobs mentions Apple’s great relationship with Intel; “We asked them to consider smaller packaging on their chip: They came up with the same chip in a package that is 60 percent smaller, and that’s why we were able to build the MacBook Air,” Jobs remarks.

Then Intel CEO Paul Otellini comes onstage and delivers his take on how the two companies collaborated on meeting the challenge. In short, a commitment to innovation drove the effort.

Bottom line: After more discussion of the MacBook Air’s features, Jobs mentions price: All these features–along with a battery that gives five hours per recharge–for $1,799. Audible “wow” from the audience.

One other side of MacBook Air, Jobs adds: environmentally conscious: aluminum case; arsenic-free glass; mercury-free and bromide-free components, plus less packaging.

So, Jobs concludes, “The thinnest notebook in the world joins MacBook and MacBook Pro, the best in the industry.”

Leopard: Faster, Easier Than Vista

Walter S. Mossberg — Thu, 25 Oct 2007 00:01:00 +0000

The Mac is on a roll. Apple Inc.’s perennially praised but slow-selling Macintosh computers have surged in popularity in the past few years, with sales growing much faster than the overall PC market, especially in the U.S. By some measures, Mac laptops are now approaching a 20% share of U.S. noncorporate sales, up from the low single digits where they once seemed stuck.

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There are several reasons for this, including the security problems in the dominant Windows platform from Microsoft; spillover from Apple’s blistering success with its iPod music players; the fact that Macs can now run Windows programs; and Apple’s highly successful chain of company-owned retail stores.

But another key factor has been the Mac operating system, called OS X, which came out in 2001. It has proved to be as powerful and versatile for mainstream consumers as Windows, yet easier to use and more secure. And Apple has upgraded OS X far more rapidly than Microsoft Inc. has upgraded Windows, bringing out major new releases roughly every 18 months, while Microsoft struggled for more than five years to produce the latest Windows iteration, Vista, which came out in January.

On Friday evening, Apple will release yet another new version of OS X, called Leopard, to replace the current version, known as Tiger. I’ve been testing Leopard, and while it is an evolutionary, not a revolutionary, release, I believe it builds on Apple’s quality advantage over Windows. In my view, Leopard is better and faster than Vista, with a set of new features that make Macs even easier to use.

Leopard will come preinstalled on all new Macs. It can also be purchased for $129 as an upgrade to existing Macs that, depending on configuration, can be as many as six years old. Unlike Vista, which is sold in four noncorporate upgrade versions ranging from a $100 stripped-down “basic” edition to a $259 deluxe “ultimate” edition, there’s only one version of Leopard. It includes all the features, from those aimed at novices to those aimed at power users.

For me, the marquee features in Leopard are a new function called Time Machine that automatically backs up your entire computer in the background; two new methods, called Cover Flow and Quick Look, for rapidly viewing the contents of files without opening any programs; and new techniques that allow you to access the files in, and to remotely control, other computers on your network or connected over the Internet with a few clicks and no technical expertise.

Plus, Apple’s free software for running Windows on a Mac, called Boot Camp, which was formerly an add-on users had to download and install, is now built right into the operating system. And, in my tests, the third-party Fusion program for running Windows and Mac programs simultaneously continued to work fine in Leopard.

I did notice a few drawbacks, but they were minor. The menu bar is now translucent, which can make it hard to see the items it contains if your desktop picture has dark areas at the top. The new folder icons are dull and flat and less attractive than Vista’s or their predecessors on the Mac. While Time Machine can perform backups over a network, the backup destination can only be a hard disk connected to a Mac running Leopard. And, on the Web, I ran into one site where the fonts on part of the page were illegible, a problem Apple says is known and rare and that I expect it will fix.

While Apple claims the new system includes more than 300 new features, there is nothing on the list that could be considered startling or a major breakthrough. Some of Leopard’s features are unique, but many others — such as backing up data and quickly viewing files — have been available on both Windows and the Mac via third-party programs or hard-to-find geeky methods buried in the operating systems. Leopard has made them easy to find and use.

When I upgraded my personal iMac desktop to Leopard, it took less than an hour, and after the process was complete, all my programs, including the Mac version of Microsoft Office, the Firefox Web browser and Adobe Reader, worked rapidly and fine. I was still able to run Windows XP via Fusion. And my previous installation of Boot Camp, which turns the iMac into a speedy, full-fledged Vista machine after a reboot, worked perfectly. All my Vista programs and files continued to function properly.

With Cover Flow, users get a visual preview of a computer’s files without having to open programs.

In fact, every piece of software and hardware I tried on two Leopard-equipped Macs — a loaned laptop from Apple and my own upgraded iMac — worked fine, exhibiting none of the compatibility problems that continue to plague Vista. My old Hewlett-Packard inkjet printer, for which Vista lacks the proper software, worked instantly in Leopard, even over the network. And, unlike with Vista, it was able to print on both sides of the page. I popped my old Verizon cellphone modem card into the test Leopard laptop and it worked, too, with no software installation or tweaking.

Leopard felt about as fast as Tiger, and it started up much faster than Vista in my tests. I compared a MacBook Pro laptop with Leopard preinstalled to a Sony Vaio laptop with Vista preinstalled. Even though I had cleared out all of the useless trial software Sony had placed on the Vaio, it still started up painfully slowly compared with the Leopard laptop.

It took the Vista machine nearly two minutes to perform a cold start and be ready to run, including connecting to my wireless network. The Leopard laptop was up, running and connected to the network in 38 seconds. In a test of restarting the two laptops after they had been running an email program, a Web browser and a word processor, the Sony with Vista took three minutes and 29 seconds, while the Apple running Leopard took one minute and five seconds.

Here’s a rundown of some of Leopard’s key features. Much more detailed information is available at apple.com/macosx.

File management: Apple’s Finder, the equivalent of Explorer in Windows, now offers two new ways to quickly see what your files contain. You can still view them as icons or lists. But you can also use Cover Flow, the same system Apple uses in iTunes and on the iPhone to display album covers for music. In Leopard, a large preview of each file you select appears above the list of files in a folder, and you can rapidly scroll through these icons. These previews are live, and their contents can be viewed without opening the program that is normally needed to display them.

Time Machine backs up files.

For instance, if the file is a video, you can just click on it, and it will play. If it’s a multipage PDF file, you can click on it, and arrows will appear allowing you to flip through the pages.

An even better and deeper look can be obtained using a feature called Quick Look. Just hit the space bar or click on a toolbar icon, and a preview of any selected file zooms out. You can even view multiple sheets in an Excel file via Quick Look without launching Excel.

Another quick new way to see your files is available in the Dock, the Mac’s equivalent of the Windows Task Bar. Here, any folder you place on the right side of the dock will display its contents, after a single click, either as a grid of icons displaying miniversions of the file or as a “fan,” or arc, of such icons. These special Dock folders are called “Stacks.” Leopard includes one by default that is the destination for everything you download from the Internet, so your desktop will no longer get cluttered with downloads,

Time Machine: This built-in feature will continuously back up all of the contents of your Mac to either an external hard drive directly connected to the computer, or to a hard disk connected to another Mac running Leopard that’s on your network. The initial backup, in my tests, took all night, but after that, the system updates the backups hourly and I didn’t notice any slowdown during the process.

To recover any file you deleted, you simply click on the Time Machine icon, and you are taken to a view that shows file folders — or your email or address book or photo collection — in a stack of windows that appear to go on infinitely. You click on an arrow and the stack of windows zooms until you arrive at the last view in which the missing file existed. Then, you click “restore,” and the file is recovered in your normal desktop view. You can also restore whole folders, groups of files, or even an entire hard disk.

Shared computers: In Leopard, any computer that has been set to be shared on your network shows up on the left side of every Finder window. Click on it, and you can access whatever folders have been shared on those machines. Depending on the remote computer’s security settings, you may first have to enter a user name and password. It’s the simplest method I’ve ever seen for accessing other computers on a network. And it works with Windows PCs as well as Macs. When I first turned on the Leopard laptop in my office, it immediately found a shared folder on my colleague’s old Dell running Windows XP. She hadn’t even remembered sharing the folder, which contained files from 2003.

You can copy or move files to and from these shared computers, or view their contents with Cover Flow and Quick Look, or open them in programs on your own computer.

If you are a member of Apple’s optional .Mac service, which costs $100 a year, you can use a feature called “Back to My Mac,” which can access your Macs from thousands of miles away over the Internet. However, this feature works only over certain kinds of routers (not all of them Apple’s) and, as my router didn’t qualify, I couldn’t test it.

Remote control: For any Mac in your shared-computers list for which you have permission, you can take over the screen by simply clicking on a button called “Share Screen.” You can also remotely control distant Macs over the Internet using Apple’s built-in iChat instant messaging program, as long as you have permission and the Macs are running Leopard.

Stacks displays the files in folders in the dock.

iChat: Apple now allows you to use its instant messaging program with Google Talk as well as AOL’s AIM service, and you can set up a video chat in which you can present a slide show or display a document. You can also add special backgrounds that can make it look as though you’re someplace else, like Paris. In my tests, this even worked with someone on the other end using a Windows XP computer running the latest version of AIM.

Spaces: In order to cut down desktop clutter, Leopard lets you set up as many as 16 different desktops that can run simultaneously, with different programs open in each. You switch among these desktops by using keyboard commands or a menu.

For instance, you might have your iPhoto and iTunes running in one “space,” or desktop, your Web browser and email program in another, and Windows XP in another.

Leopard isn’t a must-have for current Mac owners, but it adds a lot of value. For new Mac buyers, it makes switching even more attractive.

Email me at mossberg@wsj.com. Find all my columns and videos online free at the new All Things Digital web site, http://walt.allthingsd.com.