Voices

Late Surge in Web Buying Blindsides UPS, Retailers

A surge in online shopping this holiday season left stores breaking promises to deliver packages by Christmas, suggesting that retailers and shipping companies still haven’t fully figured out consumers’ buying patterns in the Internet era.

Voices

There’s a New Deliveryman in Town

Some doormen say they have become almost like Santa Claus with their new package responsibilities.

Voices

Big Data and the Soles of Your Shoes

Small data represents the constant dripping faucet of information you generate every day.
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Voices

UPS Offers Web-Print Service

After decades of wrestling for dominance in the U.S. shipping industry, United Parcel Service Inc. and FedEx Corp. are squaring off on another front: the growing world of online printing. UPS is rolling out marketing Monday to highlight a push into Web-based printing, in which clients can send documents such as business presentations to UPS retail stores via the Internet to have printed copies made. FedEx already offers online printing at its FedEx Office/Kinko’s locations.