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		<title>Sprint 4G Phone Hits New Speeds, but Battery Lags</title>
		<link>http://allthingsd.com/20100519/sprint-4g-phone-hits-new-speeds-but-battery-lags/</link>
		<comments>http://allthingsd.com/20100519/sprint-4g-phone-hits-new-speeds-but-battery-lags/#comments</comments>
		<pubDate>Thu, 20 May 2010 01:37:06 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/?p=1305</guid>
		<description><![CDATA[The EVO 4G has a front-facing camera for video chatting, can serve as a Wi-Fi hotspot and offers the highest consistent downstream data speeds around—until the battery runs out.]]></description>
			<content:encoded><![CDATA[<p>The major wireless phone companies have begun building out the next generation of cellular phone systems, called 4G, or fourth-generation, networks. These networks are designed to offer much faster data speeds than the current speediest networks, which are called 3G.</p>
<p>Sprint is leading this race. Its 4G network already is available in 32 cities, and the company plans to add at least 14 more by year end. </p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=98B0E867-2863-488D-9786-E0884FEA0A0E&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={98B0E867-2863-488D-9786-E0884FEA0A0E}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>Now, Sprint (S) is preparing to release the first 4G-capable phone in the U.S. on June 4. I&#8217;ve been testing it for about a week in two cities: Baltimore, where Sprint has fully rolled out 4G,  and Washington, D.C., where it is in the process of doing so.</p>
<p>This new phone, which also works on Sprint&#8217;s 3G network, is called the EVO 4G. It runs Google&#8217;s (GOOG) Android operating system and is built by HTC, based in Taiwan. It will cost $200 after a $100 mail-in rebate, with a two-year contract. Monthly fees will start at $80 for unlimited data and text messages, 450 talk minutes, and free calls to any mobile phone on any network. That&#8217;s a $10 hike from Sprint&#8217;s comparable plan for 3G phones.</p>
<p>My verdict: The HTC EVO 4G, when used on Sprint&#8217;s 4G network, offers the highest consistent downstream data speeds I have ever seen on a cellular network. It also has a number of other strong features: a front-facing camera for video chatting, and the ability to serve as a Wi-Fi hotspot (for an extra fee of $30 a month) that can simultaneously connect up to eight laptops or other devices to the Internet.</p>
<p>However, the data speeds I got in my tests weren&#8217;t spectacular, or anywhere close to the typical maximum Sprint claims, even in Baltimore, where the company&#8217;s 4G network is mature. And, when using 4G, the EVO&#8217;s battery runs down alarmingly fast. In my tests, it didn&#8217;t last through a full day with 4G turned on. The carrier, in fact, is thinking of advising users to turn off the 4G network access when they don&#8217;t think they need it, to save battery life. This undercuts the whole idea of faster cellular speeds.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AV059_PTECH_DV_20100519164505.jpg" width="262" height="394" alt="PTECH" /><br />
<br />
Sprint&#8217;s HTC EVO 4G cellphone</div>
<p>In addition, the 4G advantage isn&#8217;t yet available in most cities. And the phone is heavy. Also, like other Android phones, it has limited storage for third-party apps—just 358 megabytes of total memory capacity of 9 gigabytes.</p>
<p>The phone itself is physically similar to T-Mobile&#8217;s HD2, a 3G phone also built by HTC. Like the HD2, it has a larger screen than on other smart phones—4.3 inches measured diagonally versus the more typical 3.5 or 3.7 inches. That makes the EVO, like the HD2, bulkier and heavier than most competitors.</p>
<p>However, in addition to its greater speed due to 4G, the EVO has several other features the HD2 lacks. Notably, it has that front-facing camera, the ability to connect to a big-screen TV using a modern connector port called HDMI, and a built-in kickstand to keep it upright for video viewing. In addition, because it runs Android and not the creaky Windows Mobile software used by the HD2, the EVO offers a much cleaner interface and many more available apps.</p>
<p>But the big deal about the EVO is that it can handle 4G, and I focused my tests on this. </p>
<p>Sprint claims that average users will see downstream data speeds of between 3 and 6 megabits per second on the EVO when 4G is in use. In my tests, in the heart of Baltimore&#8217;s popular Inner Harbor district, I averaged 3.4 mbps downstream over 4G, and just under 1 mbps upstream (the upstream speed is capped by Sprint at 1 mbps.) That downstream speed was double the EVO&#8217;s speed when using 3G, and the upstream speed was about triple.</p>
<p>In D.C., where the Sprint 4G network is still being completed and tuned, downstream streams varied widely, from under 1 mbps to a high of around 4 mbps. </p>
<p>The EVO was much faster than an iPhone using AT&#038;T&#8217;s (T) network, which in Baltimore never got to even 1 mbps downstream and in D.C. averaged about 1.8 mbps. Verizon&#8217;s (VZ) new Droid Incredible, another HTC Android phone, did well in both cities, averaging about 2 mbps downstream, but that was still slower than the EVO.</p>
<p>Sprint explains I never saw anything close to its top claimed speed by pointing out that both cellular reception and test methods can vary greatly, and that my sample was small.</p>
<p>I tested other features successfully. I used the EVO to provide Internet connectivity to a Lenovo ThinkPad and an Apple (AAPL) MacBook laptop simultaneously, and both performed speedily. I also could view photos and videos on my TV by connecting the EVO with a special cable. But I couldn&#8217;t test the video-chatting feature because the necessary software wasn&#8217;t ready yet.</p>
<p>If you are hungry for more cellular data speed, and live in a current 4G Sprint city, the EVO may be just what you need, as long as you&#8217;re prepared for short battery life.</p>
<p class="tagline">See a video with Walt Mossberg on Sprint&#8217;s new 4G phone at <a href="http://online.wsj.com/public/page/personal-technology.html">WSJ.com/PersonalTech</a>. Find all of Walt&#8217;s columns and videos at <a href="http://walt.allthingsd.com/">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		<title>AT&amp;T Tops 3G Performance Study. No, I’m Not Kidding.</title>
		<link>http://allthingsd.com/20100223/att-tops-3g-performance-study/</link>
		<comments>http://allthingsd.com/20100223/att-tops-3g-performance-study/#comments</comments>
		<pubDate>Tue, 23 Feb 2010 21:10:30 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[3G]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[average speed]]></category>
		<category><![CDATA[back-haul]]></category>
		<category><![CDATA[Bay Area]]></category>
		<category><![CDATA[burst rate]]></category>
		<category><![CDATA[capacity]]></category>
		<category><![CDATA[carrier]]></category>
		<category><![CDATA[cell tower]]></category>
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		<category><![CDATA[John Paczkowski]]></category>
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		<category><![CDATA[New York]]></category>
		<category><![CDATA[PC World]]></category>
		<category><![CDATA[performance]]></category>
		<category><![CDATA[reliability]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=35470</guid>
		<description><![CDATA[Looks like AT&#38;T is delivering on its promise to improve its network. A 13-city mobile data network test conducted by PC World shows the carrier with download speeds 67 percent faster than those of its rivals and greatly improved reliability and performance.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2010/02/spittake-150x132.jpg" alt="" title="spittake" width="150" height="132" class="alignright size-thumbnail wp-image-35477" />Looks like AT&#038;T is delivering on its <a href="http://digitaldaily.allthingsd.com/20100128/att-network/">promise to improve its network</a>, particularly in coastal cities like New York and San Francisco. A <a href="http://www.pcworld.com/printable/article/id,189592/printable.html">13-city mobile data speed test conducted by PC World</a> shows the carrier with download speeds 67 percent faster than those of its rivals (spit take!) and greatly improved reliability and performance (see table below; click to enlarge). Seems Apple&#8217;s (AAPL) iPhone isn’t nearly the challenge to AT&#038;T’s (T) data network resources that it once was.</p>
<p><a href="http://digitaldaily.allthingsd.com/files/2010/02/189592-smartphonechart1_original.gif"rel="lightbox"><img src="http://digitaldaily.allthingsd.com/files/2010/02/189592-smartphonechart1_original-275x187.gif" alt="" title="pcworld study" width="275" height="187" class="aligncenter size-medium wp-image-35475" /></a></p>
<p>&#8220;The AT&#038;T and iPhone combo turned in the fastest average speeds&#8211;downstream and upstream&#8211;of the four carrier/smartphone combinations we tested, outperforming its rivals in more than three-fourths of the cities we sampled,&#8221; PC World explained it its study. </p>
<p>&#8220;AT&#038;T connected the iPhone at an average download speed of 1259 kbps, and an average upload speed of 215 kbps over the 13 testing cities,&#8221; the study notes. &#8220;The iPhone clocked download speeds of at least 1000 kbps in more than 60 percent of our testing locations, with burst rates often exceeding 3000 kbps, and we managed to obtain a reliable connection in 91 percent of our AT&#038;T/iPhone tests.&#8221;</p>
<p>The PC World study confirms results of a similar 12-city 3G performance study by <a href="http://gizmodo.com/5428343/our-2009-12+city-3g-data-mega-test-att-wonRT">Gizmodo</a> last year.</p>
<p>A remarkable improvement, although it should be noted that San Francisco is still plagued by reliability issues. PC World found just 55 percent of connections made on AT&#038;T’s network in the city to be successful. Bay Area users can only hope that the additional cell towers, cell site upgrades and increased back-haul capacity the carrier is said to be rolling out will improve this metric in short order.</p>
<blockquote class="memo"><p>
<b>PREVIOUSLY:</b></p>
<ul>
<li><a href="http://digitaldaily.allthingsd.com/20100128/att-network/">AT&#038;T: “We’re Closing the Gap” in New York and San Francisco</a></li>
<li><a href="http://digitaldaily.allthingsd.com/20100126/apple-coo-leave-att-alone/">Apple COO: Leave AT&#038;T Alone</a></li>
<li><a href="http://digitaldaily.allthingsd.com/20100106/att-ces/">If You Think AT&#038;T Has Network Problems Now, Just You Wait</a></li>
<li><a href="http://digitaldaily.allthingsd.com/20100106/att-3g-improving-if-you-can-get-a-signal/">AT&#038;T 3G Improving–If You Can Get a Signal</a></li>
<li><a href="http://digitaldaily.allthingsd.com/20091207/admitting-you-have-a-problem-is-the-first-step-att/">Admitting You Have a Problem Is the First Step, AT&#038;T</a></li>
<li><a href="http://digitaldaily.allthingsd.com/20091202/the-solution-to-att%E2%80%99s-iphone-problems-usage-based-data-pricing/">Usage-Based Data Pricing: The Solution to AT&#038;T’s iPhone Problems?</a></li>
<li><a href="http://digitaldaily.allthingsd.com/20091201/att-ranked-last-in-consumer-reports-best-cell-phone-service-survey/">AT&#038;T Ranked Last in Consumer Reports’ Best Cellphone Service Survey</a></li>
<li><a href="http://digitaldaily.allthingsd.com/20091123/apple-joins-attverizon-spat-with-new-iphone-ads/">Apple Joins AT&#038;T/Verizon Spat With New iPhone Ads </a></li>
<li><a href="http://digitaldaily.allthingsd.com/20091118/att-awarded-hug-and-a-box-of-tissues-in-verizon-ad-case/">AT&#038;T Awarded Hug and a Box of Tissues in Verizon Ad Case</a></li>
<li><a href="http://digitaldaily.allthingsd.com/20091118/time-to-cut-att-some-slack-iphone-users/">Time to Cut AT&#038;T Some Slack, iPhone Users?</a></li>
<li><a href="http://digitaldaily.allthingsd.com/20091117/thanks-iphone-2000-percent-increase-in-bay-area-data-traffic-since-2008-says-att/">Thanks, iPhone: 2,000 Percent Increase in Bay Area Data Traffic Since 2008, Says AT&#038;T</a></li>
<li><a href="http://digitaldaily.allthingsd.com/20091117/qotd-214/">Verizon to AT&#038;T: Do Yourself a Favor and Shut Up</a></li>
<li><a href="http://digitaldaily.allthingsd.com/20091112/frostys-winter-litigation-wonderland-att-demands-verizon-pull-holiday-iphone-ads-with-full-complaint/">Frosty’s Winter Litigation Wonderland: AT&#038;T Demands Verizon Pull Holiday iPhone Ads </a></li>
<li><a href="http://digitaldaily.allthingsd.com/20091109/verizon-banishes-iphone-to-island-of-misfit-toys/">Verizon Banishes iPhone to Island of Misfit Toys</a></li>
<li><a href="http://digitaldaily.allthingsd.com/20091105/vz-att/">Verizon on AT&#038;T Suit: There’s a Word for That. “Junk</a></li>
<li><a href="http://digitaldaily.allthingsd.com/20091005/verizon-to-iphone-users/">Verizon to iPhone Users: “Want Five Times More 3G Coverage? There’s a Map for That.”</a></li>
<li><a href="http://digitaldaily.allthingsd.com/20090821/iphone-owners-would-like-to-replace-battery-att/">iPhone Owners Would Like to Replace Battery, AT&#038;T</a></li>
</ul>
</blockquote>
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		<title>Novatel Laptop Cards Can Access Internet, But Services Vary</title>
		<link>http://allthingsd.com/20060831/laptop-card-services/</link>
		<comments>http://allthingsd.com/20060831/laptop-card-services/#comments</comments>
		<pubDate>Thu, 31 Aug 2006 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Personal Technology]]></category>
		<category><![CDATA[Product Reviews]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[Amtrak]]></category>
		<category><![CDATA[broadband]]></category>
		<category><![CDATA[cellphone]]></category>
		<category><![CDATA[Cingular]]></category>
		<category><![CDATA[Dell]]></category>
		<category><![CDATA[downstream]]></category>
		<category><![CDATA[DSL]]></category>
		<category><![CDATA[EVDO]]></category>
		<category><![CDATA[ExpressCard]]></category>
		<category><![CDATA[HSDPA]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[MacBook]]></category>
		<category><![CDATA[Macintosh]]></category>
		<category><![CDATA[Merlin]]></category>
		<category><![CDATA[Novatel]]></category>
		<category><![CDATA[upstream]]></category>
		<category><![CDATA[Verizon]]></category>
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		<category><![CDATA[wireless]]></category>

		<guid isPermaLink="false">http://ptech.allthingsd.com/20060831/new-laptop-cards-work-but-services-vary/</guid>
		<description><![CDATA[Novatel has come out with a couple of new ExpressCard versions for Cingular and Verizon cellular broadband networks. I recommend both new cards. But the two high-speed networks are very different.]]></description>
			<content:encoded><![CDATA[<p>For traveling laptop users who rely on the Internet, one of the best developments in recent years has been the emergence of high-speed wireless data networks offered by cellphone companies. Unlike commercial public Wi-Fi services, which require users to be near a &#8220;hot spot,&#8221; these services can be used anywhere in a metro area, even in a moving car or train.</p>
<p>And the cellular broadband services, such as Verizon Wireless&#8217;s BroadbandAccess, can operate at speeds roughly equivalent to, and sometimes well beyond, the speed of basic wired home DSL service. That means you can surf the Web, and get email and large attachments pretty efficiently.</p>
<div class="media-LEFT" style="width: 150px;"><img src="http://online.wsj.com/public/resources/images/MK-AG967_PTECH_20060830194433.jpg" alt="Verizon Card" height="218" width="150" /><br />The card for the Verizon network</div>
<p>A small percentage of users hook up to these cellular broadband networks using laptops that have the necessary gear built in. Another small group uses a cellphone as a modem. But most users of these networks use external cellular-modem cards that plug into a standard slot on the side of their laptops. Therein lies a problem.</p>
<p>The computer industry is in the process of dumping that standard slot, called a PC Card slot, for a new, incompatible slot called ExpressCard. So, buyers of many new laptops are finding their cellphone modems are obsolete.</p>
<p>Now, Novatel, a leading maker of these cards, has come out with a couple of new ExpressCard versions for cellular broadband networks. One, which works on Verizon Wireless&#8217;s network, is already on the market, sold by Verizon and by Dell. The second, which works on Cingular&#8217;s BroadbandConnect high-speed network, will go on sale from Dell and possibly Cingular later this year, likely late November.</p>
<p>I have been testing the Verizon version of the card, called the V640, as well as a pre-release model of the version that works with Cingular, which Novatel calls the Merlin XU870. The tests not only gave me a chance to evaluate the cards themselves, but also to compare the Verizon and Cingular high-speed networks.</p>
<p>My verdict: The cards were easy to set up and use, and worked well. But the two high-speed networks are very different. While Cingular gave me higher speeds than Verizon in a couple of locations, the Verizon Wireless BroadbandAccess network crushed Cingular&#8217;s BroadbandConnect in most places I compared them.</p>
<p>This wasn&#8217;t a rigorous scientific test. I used two different laptops, an Apple MacBook Pro and a Dell Latitude D820. The Cingular tests were all conducted on the Dell, because the Mac software for the Cingular card won&#8217;t be ready until the card goes on sale. The Verizon tests were all conducted on the Mac. On both machines, I used the test service at speakeasy.net, accessed via the Firefox Web browser.</p>
<p>Also, I tested the cards in only Washington and New York City, and on Amtrak&#8217;s Acela Express trains in between. That is a heavily populated region; it&#8217;s also Verizon&#8217;s home territory, and Cingular might have done better in other parts of the country. Verizon has been rolling out its high-speed network since 2003; Cingular is well behind. Verizon offers the service in 185 metro areas; Cingular is in just 75.</p>
<p>Both cellphone carriers charge $60 a month for unlimited data service using the cards, if you have a voice plan with them. The new Verizon card costs $180. The new Cingular-compatible card is likely to cost $50 more.</p>
<p>The cards look nearly identical, and each works on both Windows and Macintosh computers. On Windows, you must connect using special software. On the Mac, you can simply use integrated software from Apple, if you choose. Both cards have small flip-up antennas and indicator lights. Both worked fine.</p>
<p>Verizon&#8217;s high-speed service is often called EVDO, for its underlying technology. Cingular&#8217;s service uses a technology called HSDPA.</p>
<p>In my tests, which involved about 20 head-to-head comparisons, the Verizon card and network averaged 818 kilobits per second &#8220;downstream&#8221; (to get Web pages, and to receive email and attachments) and 113 kbps &#8220;upstream&#8221; (to send email and files).</p>
<p>By contrast, the Cingular-compatible card averaged just 463 kbps downstream and 77 kbps upstream. Plus, during the three-hour train trip, Cingular disconnected me, or simply had no coverage at all, eight times. Verizon did so only once. Verizon has a deal with Amtrak that supplies data service inside the trains, which helped, but this in-train signal doesn&#8217;t include the high-speed EVDO service.</p>
<p>Cingular did beat Verizon in two places: my hotel in New York&#8217;s financial district and my office in downtown Washington. In the hotel, the Cingular service got a downstream speed of 1753 kbps &#8212; its highest in my tests &#8212; versus 888 kbps for Verizon and just 747 kbps for the hotel&#8217;s expensive wired Internet service. In my office, Cingular got 1133 kbps downstream versus 644 kbps for Verizon.</p>
<p>But the downstream speeds varied wildly. In Trenton, N.J., the Cingular service managed just 16 kbps. The best for Verizon was 1366 kbps in New York&#8217;s Penn Station, while its worst was 132 kbps between big cities in New Jersey.</p>
<p>I recommend both new cards. But unless you live, work and travel in very strong Cingular coverage areas, Verizon is the better choice for high-speed wireless data, at least today.</p>
<p>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>.</p>
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		<title>Verizon's Fios Service Moves U.S. Internet Beyond a Snail's Pace</title>
		<link>http://allthingsd.com/20050915/fios-beyond-snails-pace/</link>
		<comments>http://allthingsd.com/20050915/fios-beyond-snails-pace/#comments</comments>
		<pubDate>Thu, 15 Sep 2005 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Personal Technology]]></category>
		<category><![CDATA[Product Reviews]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[Comcast]]></category>
		<category><![CDATA[downstream]]></category>
		<category><![CDATA[DSL]]></category>
		<category><![CDATA[FIOS]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[streaming]]></category>
		<category><![CDATA[upstream]]></category>
		<category><![CDATA[Verizon]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[Wi-Fi]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[wireless]]></category>

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		<description><![CDATA[Walt tests Verizon's new Fios high-speed Internet service, which delivers far faster connections than other services now on the U.S. market for only a slightly higher monthly fee.]]></description>
			<content:encoded><![CDATA[<p>High-speed Internet connections have finally gone mainstream in the U.S. But there&#8217;s a problem: What passes for high speed in this country is pathetically slow compared with Internet service in some other countries.</p>
<p>For instance, Verizon&#8217;s entry-level DSL service, at 768 kilobits per second for downloads and 128 kilobits per second for uploads, is considered high-speed here. But in Japan and Korea, families can buy moderately priced Internet service measured in the tens of megabits per second. They get a race car, while Americans are stuck with a bicycle.</p>
<p>A megabit per second (mbps) connection moves about 1,000 times as much data every second as a kilobit per second (kbps) connection. A service running at 10 megabits per second is more than 13 times as fast as Verizon&#8217;s base DSL service. All such services have two modes: downstream, for downloading Web pages, email and files; and upstream, for uploading email or files. Generally, Internet providers offer much faster downstream speeds than upstream speeds.</p>
<p>Even the faster common U.S. broadband offerings, like Comcast&#8217;s $42.95 a month basic cable-modem service, which delivers 6 mbps downstream and 384 kbps upstream, are ridiculously slow compared with the Asian offerings.</p>
<p>But now, Verizon is offering Americans in certain parts of the country a new, much faster Internet service for only a little more than Comcast charges for its basic service. This new product, called Fios, offers 15 mbps downstream and 2 mbps upstream for $50 a month, or $45 a month if you use Verizon for your telephone service.</p>
<p>There are also two other Fios plans: 5 mbps downstream and 2 mbps upstream for $40 a month; and 30 mbps downstream and 5 mbps upstream for $200 a month. Both also are discounted if you also use Verizon phone service.</p>
<p>I had Fios installed in my house in July, and I&#8217;ve been comparing it with Comcast&#8217;s basic cable-modem service. I have been pleased with Fios&#8217;s speed and reliability, which are true to Verizon&#8217;s claims. On some tasks, it is markedly faster than Comcast. And on my laptops connected via a Wi-Fi wireless network, which tends to degrade Internet speeds, the speed increase has been especially noticeable.</p>
<p>This speed boost, however, isn&#8217;t the kind of transforming event that people experience when they first move from dial-up to broadband; there&#8217;s a limit to the discernible speed increase you can get when downloading Web pages and email &#8212; the two most common Internet activities.</p>
<p>So far, Fios is available to fewer than three million homes and business in selected cities and towns in just 15 states, including the Maryland suburb of Washington where I live. Soon, Fios will have competition. Comcast has been working on its own higher-speed solution, and I expect Comcast to match or exceed the Fios downstream speed in these parts of the country where Fios is available in the next few months.</p>
<p>I chose the middle of three Fios plans Verizon offers &#8212; 15 mbps downstream and 2 mbps upstream. It took two visits from Verizon crews to install my Fios service &#8212; one to lay a fiber-optic cable to my house, and another to install the indoor electronic gear. The service hasn&#8217;t been down for even a minute since it was turned on.</p>
<p>I ran a rigorous series of tests comparing Fios with the Comcast basic cable-modem service, using an Internet speed test site accessed from a hard-wired Windows PC. My Fios service repeatedly was measured at just over 15 mbps downstream and around 1.8 mbps upstream. The Comcast service clocked in at a mere 2.3 mbps downstream and around 360 kbps upstream.</p>
<p>Comcast says I should have gotten nearly 6 mbps downstream in my tests, and that my poor test results are likely due to some problem unique to my house. But even if I had gotten, say, 5.5 mbps downstream with Comcast, Fios would have still won hands down.</p>
<p>On my Windows and Mac laptops connected wirelessly via Wi-Fi in distant parts of my home, test speeds jumped from under 1 mbps with Comcast to around 8 mbps with Fios, a huge improvement.</p>
<p>I also did some real-world comparisons. I downloaded a 65.8 megabyte file with Fios in just 42 seconds, compared with nearly seven minutes with Comcast. An uploading test was even more impressive. I uploaded five digital photos, totaling 10.2 megabytes in size, to an online photo service. Fios did this job in just over eight minutes, while Comcast took one hour and 22 minutes.</p>
<p>Streaming video clips from the Internet were much smoother, and suffered fewer hiccups, with Fios than they did with Comcast, especially on my wireless laptops. But Fios wasn&#8217;t markedly faster at fetching Web sites, or downloading email without large attachments.</p>
<p>I consider Fios a good service and a good bargain. If you are a heavy Internet user, and you can get it, I recommend you do so. That is especially true if you use the Internet over a wireless network, and stream a lot of videos, or download and upload lots of files. If you are a light user, just surfing the Web and doing email, a slower service will do fine.</p>
<ul>
<li>Email me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a></li>
</ul>
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