AllThingsD » USB

Bye-Bye, Thrive Tablets; Hello, Toshiba Excite

Lauren Goode — Tue, 10 Apr 2012 12:00:04 +0000

Despite efforts to differentiate its offerings from Apple’s iPad with tablets that offered some PC-like features, Toshiba is phasing out its 7- and 10-inch Thrive tablets and replacing them with a new line of lightweight tablet devices.

Toshiba’s new Excite line, which the Japanese electronics maker is officially announcing today, will include 7.7-inch, 10-inch and 13-inch models. All three Wi-Fi-only tablets are running Google’s Android 4.0 Ice Cream Sandwich operating system; they are aluminum-encased, have Gorilla Glass displays, come with a five-megapixel rear camera and a two-megapixel front-facing camera, and include new Nvidia TegraTM 3 processors.

The Excite 7.7 also has an AMOLED display, a micro-USB port and a micro-SD card slot; while the Excite 10 has an LED-backlit display, micro-USB and micro-HDMI ports, and a full-sized SD card slot. At 1.32 pounds, the new 10-inch weighs just slightly less than Toshiba’s last tablet.

Most interesting might be Toshiba’s 13-inch entrant into the tablet market. The device has a 13.3-inch diagonal LED-backlit display and weighs 2.2 pounds. At first glance, it looks gigantic, but it isn’t really meant to be a take-it-with-you tablet. Toshiba’s aiming this one at tablet users who rarely, if ever, use their devices out of the home; the computer maker has said it envisions the Excite 13 as a kitchen-counter or coffee-table device.

The Excite 10 will hit the market on May 6, priced at $450 for a 16 gigabyte model — still $50 less than the starting price of the new LTE iPad — while the Exite 7.7 and Excite 13 tablets will go on sale June 10. Those base models will cost $500 and $650, respectively.

And at that point, Toshiba’s Thrive tablets will go away.

Toshiba first introduced its Thrive tablet in July of last year, and attempted to set its product apart from the iPad by incorporating some features one might expect on a PC. As AllThingsD’s Walt Mossberg pointed out in his review of the Thrive, the 10-inch Android tablet came with a full-sized USB port and HDMI port, a removable battery and a full-sized SD slot for flash-memory cards. Its base model originally cost $430 at launch, though Toshiba later lowered the price.

In September, Toshiba introduced the 7-inch version of the Thrive, again with easy connectivity through other devices, though with micro-versions of the USB, HDMI and SD card ports. That product just came to market in late 2011.

In addition to the new tablets, Toshiba is also introducing a redesigned HD All-in-One desktop computer, two new Qosmio gaming laptops, and a stable of upgraded laptops from the Satellite P and Satellite S series, as well as new, slightly lower-priced Satellite L and Satellite C Series laptops.

For iPad and Mobile Devices, a 'Port' out of the Norm

Walter S. Mossberg — Thu, 09 Feb 2012 02:04:27 +0000

The pocket-size USB flash drive has become nearly ubiquitous in the PC world, for moving files among machines and for adding extra storage. But it can’t be used with most tablets because they lack standard USB ports.

[ See post to watch video ]

Now, there’s a special, modified, pocket flash drive that works as usual with PCs and Macs, but can transfer and stream files to popular mobile devices without standard USB ports, such as Apple’s iPad and iPhone, Amazon’s Kindle Fire and many other Android devices. Its secret: It has built-in Wi-Fi to beam the files to and from tablets and smartphones wirelessly. It can even stream files like videos to many devices simultaneously.

The AirStash drive with removable SD memory card

It’s called the AirStash and is made by a tiny company called Wearable Inc., and distributed by Maxell Corp. It’s available at Amazon.com and a few other retailers for $150 for an 8 gigabyte model, which can increase the storage capacity of a base iPad by 50 percent. An AirStash model with 16 gigabytes is $180.

The AirStash is a clever device that solves a genuine problem, though not without some issues. In my tests, it worked as advertised, without crashing or exhibiting bugs. But it’s pricey and has one big drawback: When a device is connected to the AirStash via Wi-Fi, it can’t be connected to the Internet. The company plans a fix for that as early as next month.

The AirStash looks like other USB flash drives, except a bit wider. Its storage is provided by a removable SD memory card that pops into the bottom edge. You can substitute your own larger card. In fact, you can swap in the memory card from your camera and beam your photos.

This product is aimed at the iPad and iPhone, and the company has a free app for those products that makes it easy to manage and view the files on the drive. But its wireless file transfers also work, via the Web browser, on non-Apple devices, even computers. And the company plans an Android version of the app.

A typical way to use the AirStash would be to first plug it into your computer like any flash drive and copy onto it photos, documents, videos, podcasts or songs. Then remove it from the computer and press a small button on the front of the AirStash that turns on its Wi-Fi network. Next, you connect your iPad to this network, launch the AirStash app and all the files on the drive show up.

The AirStash app allows an iPad to wirelessly import photos from the drive.

The AirStash app allows an iPad to create a new directory on the drive, below.

From the app, you can view documents, play songs, watch videos, view photos or listen to podcasts. On a non-Apple device, there’s no special app, but you can still access the content on the drive. You just link up to the AirStash Wi-Fi network, launch your Web browser and go to airstash.net. A page appears with a list of the drive’s contents.

AirStash performed some feats I found impressive. In one test, I was able, from about 75 feet away, to flawlessly watch three movies stored on the AirStash at the same time on three devices. I had “Inception” playing on an iPad, “The King’s Speech” playing on a Kindle Fire and “Star Trek” playing on a Dell laptop. I stress, none of these movies was stored on the devices—all were stored on the AirStash.

In another test, I was able to watch a movie on an iPad, play a song on an Android-based Motorola Droid and read a PDF file on a Mac, simultaneously. Once again, all these files were stored on an AirStash drive 75 feet away.

The AirStash can beam material to as many as eight devices at once, except for video, where the limit is three devices. It can beam the same video to three devices at the same time. A parent could use one AirStash to provide different videos to each of three kids during a drive in the car.

Wearable, the maker of the AirStash, boasts it works in both directions: You can also write files to the AirStash from a device like an iPad. Technically, this is true. For instance, from the AirStash app, you can export photos stored on an iPad or iPhone to the drive.

But several iPad apps for viewing or editing documents, which the company says work with AirStash, require a geeky setup process, and I couldn’t get them to send edited documents back to the drive.

There are some other limitations. For instance, on non-Apple devices, the Web interface is rudimentary, and on the Kindle Fire, music can’t be streamed from the AirStash.

Finally, unlike most other flash drives, the AirStash has a battery to power its Wi-Fi. The company claims up to seven hours of continuous battery life between charges, and while I didn’t do a formal test, the battery life seemed good to me. You can recharge the device either through a standard USB wall charger, like those that come with cellphones, or by plugging it into the USB port of a computer. In the latter case, the Wi-Fi capability can’t be used while charging.

If you’re pining for easier file transfer or expanded storage on your iPad, iPhone or other mobile device without a standard USB port, the AirStash might be the ticket, albeit an expensive one.

Email Walt at mossberg@wsj.com.

Viral Video: Walt Mossberg Demos Tangle-Resistant Ear Buds, an iPhone Beer Meter and More!

Kara Swisher — Fri, 16 Dec 2011 08:44:14 +0000

AllThingsD tech-reviewer kingpin Walt Mossberg also showed off his favorite fun gadgets at the annual Churchill Club event in Silicon Valley earlier this week.

Among his picks: Tangle-resistant ear buds; an Apple iPhone beer-bottle opener and consumption tabulator; a wireless USB drive; and the latest Ultrabooks to compete with the MacBook Air.

Here’s the video of his presentation:

It’s All About Content: Why Tablets Help Hard Drives

Mark Wojtasiak — Wed, 05 Oct 2011 18:00:53 +0000

To paraphrase Mark Twain: “Rumors of the hard drive’s death have been greatly exaggerated — again.” If you follow computer industry news, you’ve likely heard the story: hard drive sales are in jeopardy because hordes of users are replacing PCs that use hard drives for storage with tablets that use flash memory for storage.

But given the widespread adoption of tablets like Apple’s iPad, coupled with everyone under the sun vying for a piece of the tablet market, it’s easy to see that consumption of content will continue to explode. And that’s the point — with that explosion comes the aftershock of storage demand. As more users adopt tablets as mainstream, more storage from hard drives will be needed from the backend servers and in the cloud to serve them. So while flash is appealing for use in consumption devices like tablets, let’s not let this obscure the main fact about tablets in the big picture of the storage market, which is that tablets aren’t hurting hard drive sales — in fact, they are helping.

When examining the storage market, we can look at present and future projections for HDD unit sales and by volume of capacity (in petabytes) shipped as per the chart below:

But we can also look at the data trends for consumption. In 2005, the world generated 150 exabytes (one billion gigabytes) of data. This year, it’s estimated that we’ll create and store 1,200 exabytes, and in 2020, a staggering 35,000 exabytes!¹ That’s 30x growth over the next 10 years.

This isn’t the first time that we’ve heard in the HDD world that the sky is falling. About a decade ago, MP3 player manufacturers shrank the device footprint and switched from hard drive storage to flash. Not long after, smartphones came on the scene, and those in the know posted that users would discard their PCs in favor of smartphones and, again, the hard drive industry would suffer. But the sky never fell, and neither MP3 players nor smartphones caused hard drive sales to decline. In fact, sales actually grew 14 percent between 2000 and 2005, and continued to grow 12 percent from 2005 to 2010.¹ The reality is that the more content consumption devices hit the market, the greater the demand for hard drive storage capacity, even when it is not local to the device.

Now let’s delve into some logic. Consumers didn’t discard their PCs for smartphones, and they aren’t going to chuck their PCs for tablets — the devices just aren’t that interchangeable. People are using their tablets for content consumption: to watch movies, browse the Internet, check email, play games, etc. But they aren’t really using their tablets for content creation, and certainly don’t rely on them for heavy duty applications. So logically, it follows that most people who own a tablet need a PC as well.

But just for argument’s sake, let’s assume users worldwide tossed out their PCs and replaced them with tablets. Right out of the gate, we would have a capacity problem. The bottom line is that all the flash in the world isn’t close to enough to meet the worldwide need for storage capacity, and that fact will remain true for a very, very long time. Here are some numbers to consider: In 2010, all the content created and replicated grew past a staggering zettabyte (one trillion gigabytes), and is expected to reach 1.8 zettabytes in 2011. Yet in 2010, the entire NAND flash memory industry manufactured just over 11 exabytes (you would need 1000 exabytes to equal every one zettabyte) of storage. Even with forecasts predicting that NAND flash production capacity will grow to 21 exabytes in 2011, only nine percent of that, or about two exabytes, will go to the flash memory used in tablets.² That’s not nearly enough capacity to meet demand.

Tablets with flash storage simply don’t have the onboard capacity to store the massive volumes of digital content that users want to access — anytime, anywhere. So all that data needs to be stored externally, in either local attached, networked or cloud storage — and all those formats rely on hard drives. So, once again, tablet popularity doesn’t hurt hard drive sales. In fact, some pundits see tablets as a net gain for hard drives: “For now, IDC sees the rise in demand for iPads/tablets as additive … for HDD makers in terms of the growth of information and digital content that has to be stored somewhere. That content and information consumed by these devices most likely will be stored on hard disk drives in data centers, cloud infrastructures, or on USB or network-attached personal storage devices in homes.”³

So in the end, even if some users do opt to replace their PCs with tablets, hard drives will still be in high demand. Content will continue its growth and storage will always be needed. Because nobody is saying worldwide demand for storage capacity is decreasing. Now that would be an ugly rumor!

Mark Wojtasiak is a Senior Manager in Product Marketing with Seagate Technology. For the past 5 years, Mark has been based in Seagate’s Shakopee, MN, design center where Seagate lives and breathes enterprise storage. Though Mark works in the middle of everything enterprise, his role at Seagate enables him to listen, learn, discuss, and share anything and everything related to storage. From the traditional desktop to external drives to the cloud, he develops insights on the latest storage technology, trends, customers, and users.

^{1 IDC Digital Universe Study, June 2011}

^{2 Gartner, Forecast: NAND Flash Supply and Demand, Worldwide, 1Q10-4Q12, 3Q11 Update, page 2, Table 15-3, September 2011}

^{3 http://storageeffect.media.seagate.com/2010/11/storage-effect/a-tablet-with-a-side-of-storage-please/}

Tablet Strives to Plug Into Laptops' Port Abilities

Walter S. Mossberg — Thu, 14 Jul 2011 01:03:55 +0000

While Microsoft and Apple are working to bring aspects of tablet computing to the next versions of their computer operating systems, one big computer maker, Toshiba, is going the other way: It is introducing a tablet that emulates a laptop in some key respects.

Unlike other well-known tablets on the market, the new Toshiba Thrive, a 10-inch Android model available this month, sports a full-sized USB port that works with a wide variety of devices and files; a removable battery; and a file manager application like those on PCs. It also includes a full-sized SD slot for flash memory cards and a full-sized connector, called an HDMI port, that can use a standard cable for linking to a high-definition TV.

[ See post to watch video ]

Some tablets, such as Acer’s Iconia, have a few of these features, but I haven’t previously tested a tablet with all of them. And they aren’t built into the tablet that dominates the market, Apple’s iPad.

Like Acer, Toshiba is trying to differentiate the Thrive from the iPad with a lower price. The base model of the Thrive will cost $430, which is $69 less than the entry-level iPad 2. However, there’s a catch: It only has half the memory, 8 gigabytes, versus the base $499 iPad 2′s 16 gigabytes. A Thrive model with 16 gigabytes of memory will cost $480, or just $19 less than the comparable iPad 2.

This first tablet from Toshiba is Wi-Fi only. But the company plans a model with cellular connectivity in the fourth quarter.

I’ve been testing the Thrive for about a week, and found it to be a mixed bag. Its laptop-like features, especially the USB port, worked very well and will be welcomed by users who have yearned for an easier, more standard way of getting files into and out of a tablet.

Like many laptops, the Thrive, above, has full-size USB and HDMI ports.

Like most tablets introduced this year, it is thick and heavy compared with the iPad. Like all Android tablets, it offers only a tiny fraction of the tablet-optimized apps available for the iPad, which claims 100,000 such programs.

And in my standard tablet battery test, its performance was weak, only a bit more than half of the iPad 2′s.

Design

The Thrive, which has rounded edges, weighs in at 1.6 pounds. It’s 0.62 inch thick, and about 11″ long by 7″ wide—shaped to optimize viewing of widescreen videos. That means it’s best used in landscape mode. Its back, which is rubbery and ribbed, feels comfortable, and snaps off, to provide access to the removable battery.

Extra batteries cost $80 each, and the company offers a variety of colorful replacement backs for $20 each.

The edges offer an array of switches and ports—some hidden behind little covers—including a mini-USB port for connecting to a PC or Mac. There’s a proprietary connector for attaching the Thrive to two optional docks. The device includes front and rear cameras.

The standard case, above, is very bulky.

There are also a couple of optional cases. I found the standard case to be very bulky. Also very bulky is the included AC adapter, for charging the Thrive, that’s the size of a small laptop charger.

USB

I focused a lot of my testing on the USB port, which worked very well. In my tests, I was able to successfully connect a variety of small flash drives and access their files, or copy them to the internal memory, using the File Manager app. Toshiba also includes a Media Player, which handles music, photos and videos, regardless of whether they are in internal memory or external storage.

I was also able to easily connect a variety of other devices to the USB port, including a camera, a wired keyboard and mouse. The USB port handled an external hard drive as well, once I converted it on a computer to the only hard-disk format the Thrive recognizes, which is called exFAT.

I was even able to simultaneously use a flash drive and a wired mouse with the Thrive by plugging in a small USB hub—a gadget that’s like a power strip for USB devices.

SD Card and HDMI Port

The Thrive can handle SD cards up to 128 gigabytes in capacity—though the largest of these currently cost around $300. In fact, Toshiba justifies the low internal memory on its base model Thrive by noting that users can add memory via SD cards. In my tests of several SD cards, all worked fine.

I connected my HDTV to the Thrive via a plain-vanilla HDMI cable and it played videos, photos and music through the TV without any problems.

Battery Life

The Thrive fared poorly in my standard tablet battery test, in which I set the screen brightness at 75%, leave the Wi-Fi connected and collecting emails in the background, and play videos back to back until the juice is gone. It managed just 5½ hours before shutting down, compared with slightly over 10 hours for the iPad 2 during the same test.

Toshiba claims the Thrive’s battery will last up to 11 hours in more general and varied use, and, while I couldn’t test such a vague claim, I was able to go a couple of days between charges while doing intermittent Web surfing, emails, social networking, book reading and game playing. But the screen— which sucks power on all tablets—was off for hours at a time during this period.

Performance

In general, the Thrive performed crisply, handling almost everything I tried and running numerous programs at once.

However, it crashed multiple times. The tablet spontaneously rebooted once when I removed a flash drive and the popular game “Words With Friends” crashed twice. Several other apps also crashed.

Unlike the iPad, the Thrive will play Adobe Flash videos and websites, but, as with other Android tablets, this capability varies unpredictably. Some Flash videos played well, others poorly or not at all. A couple crashed the browser. And the beautiful Picnik photo-editing website, which depends on Flash, wouldn’t work at all.

Cameras and Sound

Both cameras worked OK for stills and videos. But the sound, which Toshiba says is superior to that on other tablets, was tinny on several songs compared with the sound on the iPad.

Trial Software

One more similarity, alas, that the Thrive has to laptops is that it comes pre-loaded with craplets, limited or trial apps you may not want. Its bundled version of QuickOffice, a productivity program for viewing and editing Microsoft Office documents, can only view files, not edit them. A security program works only for 30 days before you must pay for it. A printing program will only print five pages before payment is required.

Bottom Line

The Thrive is a good alternative to the iPad for people who place high value on having standard ports, especially a USB port, and a removable battery. While it suffers from many of the downsides of other non-Apple tablets, it is closer to a laptop, and that will please people looking for laptop features in a tablet.

Email mossberg@wsj.com.

The Satellite: Extra Storage for Tablets on the Go

Walter S. Mossberg — Thu, 07 Jul 2011 01:04:17 +0000

Tablet computers generally do a good job of playing videos and music, and displaying photos and documents. But they have limited capacity to store all these files, so you typically can carry only a fraction of your PC’s data on them.

You can get apps that allow tablets to access files you’ve stored in the cloud on services like Dropbox or SugarSync, but these require an Internet connection and can be slow.

[ See post to watch video ]

Now, two companies are coming out with small, portable, companion hard disks that massively increase the storage capacity of tablets. And because most tablets lack USB connectors, these external hard disks stream their content to the tablets over a special, local Wi-Fi network they create. No Internet access is required. The content remains on the external device, though you can download files to the tablet’s own memory for permanent storage there.

I’ve been testing the first of these gadgets to emerge. It’s from Seagate Technology, the big hard-disk company, and is called the GoFlex Satellite. It costs $200, and holds 500 gigabytes of data, far more than the 64 gigabytes that is the maximum on typical current tablets.

It was initially designed for use with Apple’s iPad, though it also works on Android tablets, as well as on iPhones and Android smartphones. It works best with a special iPad or iPhone app you install, though it will operate through the Web browser on Apple and Android devices.

In my tests, the Satellite basically did its job, smoothly and rapidly streaming movies, songs, pictures and documents to an iPad and other devices. It is battery-powered, so you can carry it around with your iPad, or leave it plugged in for longer use, as long as the iPad remains within about 150 feet. It isn’t tiny—about 5 by 3.5 by 1.25 inches, and just over half a pound—but it’s quite portable. It can stream different content to up to three devices simultaneously.

The portable GoFlex Satellite can stream different content to up to three devices.

However, the Satellite has some drawbacks and trade-offs. The main trade-off is that, while you are connected to it via Wi-Fi for streaming, your iPad or other device can’t access the Internet, so you’re cut off from things like email, Web browsing and social networks. If you launch the Web browser while connected wirelessly to the Satellite, it just brings up the Satellite’s menu of files, regardless of what website you type in.

In addition, both the companion app and the Web-browser-interface display, while attractive and simple, can be clumsy to use. It is awkward to play photo slideshows or to listen to multiple songs in a row. And the Wi-Fi connection dropped several times, even when the iPad and the Satellite were located very near each other.

The GoFlex Satellite

For me, the battery life fell short of the company’s five-hour claim.

The Satellite’s main competitor, due out later this month, is called the G-Connect, from Hitachi. Like the Seagate offering, it costs $200, holds 500 gigabytes of content, and is initially designed for the iPad and iPhone. Unlike the Satellite, it has no internal battery, though it will accept external batteries made for the iPad.

Also, unlike the Satellite, it allows simultaneous media streaming to an iPad and Internet connectivity, though only when the G-Connect is hooked up to a wired Internet connection via its Ethernet jack. I wasn’t able to test the G-Connect, so I can’t say how well it will work.

A third contender in this category, the Wi-Drive from Kingston Technology, is a bit different. While it has an internal battery and uses Wi-Fi to stream content, it has no hard disk and uses only memory chips. Thus, it has much less capacity than the other two, and doesn’t add much storage to a tablet—only up to 32 gigabytes extra. It isn’t yet available, according to the company’s website, which also lists no prices, and I didn’t test it.

So, how do you get content into the Satellite so you can use it on your iPad or other tablet?

First you plug it into a USB port on your PC or Mac. Then, you have two choices. You can either drag whatever files you want manually to the drive. Or, you can use free software that syncs music, video and photos. This software can be set to fetch only content that is playable on your particular device.

Using both methods, I moved 55 videos (including two feature films), more than 2,000 photos, about 1,700 songs and nearly 200 Microsoft Office and Adobe PDF documents to the Satellite, some from a Mac and some from a Windows machine. Using the sync software, the process was surprisingly fast, and this content took up less than 20% of the drive’s capacity.

All the content showed up as promised on my iPad in both the special app and in the Web browser. I also tested it on an iPhone, where both the app and browser display also gave me access to the content via wireless streaming.

I tried it on two different Android tablets, where the content showed up and played fine via the browser. In addition, I tested a pre-release version of the Android app—almost identical to the iPad app—and it, too, worked as promised.

However, while the Satellite’s app and browser display are clean and well-organized, I found them annoying in some respects.

For one thing, they lack simple slideshow, playlist and album features. While playing a group of multiple photos or songs, I couldn’t manually skip or go back.

In addition, the computer-sync software doesn’t allow you to easily select only certain files or to eliminate small files like record album covers or icons, or special, hidden files your computer creates that look like videos, but aren’t. So your file list gets cluttered with dozens of unplayable or unwanted items.

The Satellite’s battery supposedly lasts five hours when continuously streaming videos to one device. But in my tests, I only got about four hours.

Overall, the GoFlex Satellite might be a useful device for iPad or other tablet owners with large media collections. But it needs work.

Write to Walter S. Mossberg at walt.mossberg@wsj.com.

Verizon's LTE Network for Voice

Walter S. Mossberg — Thu, 31 Mar 2011 01:11:53 +0000

I live in an area where the cellular voice service is very poor. I was going to buy the Verizon ThunderBolt LTE phone since the network map indicates I am in the LTE (4G) coverage area, so I thought my call problems would be over with. But based on your article, it sounds like my voice calls would remain the same. Do you have any insight as to when voice will move to LTE?

As I noted in the column, Verizon is using its fast new LTE 4G network for data only. It still routes voice calls over its older networks, which are highly rated for voice, but work poorly for you.

International standards for voice calling over LTE are still being developed. Verizon only made its first test voice call over LTE in February. The company says it hopes to offer LTE voice calling sometime next year.

I am interested in using the iPad for photo viewing and do not wish to download photos directly from the camera. My camera uses a CF memory card. Can the iPad camera connection kit be used with this card, or might a thumb drive be used for data downloads through this additional hardware?

Apple’s $29 iPad camera connection kit can handle either direct USB transfer of photos via a cable from the camera, or photo transfers from an SD memory card. To my knowledge, it isn’t compatible with the CF type of memory card.

And although it does have a USB port, Apple has limited that port to handling cameras. In my tests, it wouldn’t work with thumb drives, though a reader recently wrote me saying you can make it work with such drives, at least for photos, if you use a techie workaround—a powered USB hub. I haven’t tested this.

Can I use my Toshiba laptop to connect an iPad and an iPhone?

It depends on what you mean by “connect.” If you mean somehow linking or merging the two Apple devices, the answer is no. If you mean connecting each separately to the Toshiba for syncing and backup with iTunes, the answer is yes.

Whether you are using a Windows PC or a Mac, the same copy of iTunes can be used to manage multiple iPhones, iPads and iPods, and you can have different content on each.

You can find Mossberg’s Mailbox, and my other columns at the All Things Digital website, http://walt.allthingsd.com. Email mossberg@wsj.com

Harmless-Looking USB Cable Could Be Used as Attack Method, Researchers Say

Ina Fried — Thu, 24 Mar 2011 16:00:51 +0000

An innocent-looking USB cable could actually be a tool for a hacker to take control of a mobile device, at least in theory.

That’s the essence of a new report from researchers at George Mason University.

George Mason professor Angelos Stavrou and some colleagues used an Android smartphone to launch a covert attack, but Stavrou said that any smartphone could be vulnerable when synchronizing to a computer or even just plugged into a charger. Once a cable is compromised, Stavrou said, it can attempt to act as an input device. Like a mouse or keyboard, it can then send signals to take control of a connected computer or phone.

The attack vector is especially pernicious because users aren’t even thinking they might be vulnerable.

“The typical user inherently trusts the connection when hooking up devices using a USB cable because they think they know what it is supposed to do, and they own the two connecting devices,” says Stavrou in a blog post. “Attacks through USB cables haven’t been seen before, so there are no defenses in place to prevent or even detect them.”

In and Out Of Office: Putting iPads To Work

Walter S. Mossberg — Thu, 17 Mar 2011 01:13:10 +0000

While it can perform many of the functions of a PC or Mac, Apple’s iPad— including the new iPad 2—lacks two of the most common and frequently used features of a traditional computer. It has no standard USB port for connecting a flash drive or external hard disk, so you can’t move files into and out of it from these devices. And it doesn’t have a systemwide, user-accessible file system like those on traditional computers.

These omissions have led many readers to ask me how you get files—especially Microsoft Office files and PDFs—into and out of iPads. They have bolstered the contention that the popular tablet is really just a “consumption device,” not a productivity tool.

[ See post to watch video ]

So, here’s a brief primer on how to get such documents into and out of an iPad, and how to view, edit and create them on the tablet. This isn’t an in-depth product review, though I’ve tested every product and method I will mention here. It’s merely a quick, practical guide to how to work with documents on an iPad.

Three faces of creating iPad documents: From left, Keynote, Pages and Numbers apps running on an iPad 2

Before we start, let me mention some caveats. First, to get the most out of documents on the iPad, you have to download add-on apps. Second, while many of these apps can store and organize files, those file systems are silos within the apps. Third, these apps often lack full fidelity with Office on a PC or Mac, especially for complex documents. Fonts and layouts may be changed, and none of the apps I tested was able to display revision histories in Office documents.

Finally, unless you buy an add-on keyboard, typing on an iPad isn’t as easy for many people as on a regular computer. For instance, I wouldn’t want to type a 30-page legal brief on an iPad. But you can use an iPad with Office documents and PDFs.

Creating and Editing Files

Microsoft hasn’t built a version of Microsoft Office for the iPad. But several companies make office suites for the tablet that aim to emulate Office by allowing you to create and export Office-compatible documents, and to import and edit documents created in Office on PCs and Macs.

The three most notable of these are Quickoffice Connect, which costs $15; Documents To Go, which comes in two versions costing $10 and $17; and Apple’s Pages, Numbers and Keynote, which cost $10 each.

All of these apps are more limited than Office on a PC, but I have found they worked pretty well. All have their own internal file-storage system, and each can be connected to cloud-based services, or can open email attachments or receive wired file transfers from iTunes.

Wired File Transfers

When you plug an iPad into one of the recent versions of Apple’s iTunes program on your computer, and select the iPad icon in the left column, a section appears at the bottom of the Apps tab that is called File Sharing. This module lists all the apps on your iPad that can handle various kinds of documents, and shows you what files they contain. You can then add files from your computer to one of the listed apps, or save the files to your computer, using buttons labeled Add or “Save to….” Even veteran iTunes users may not know about this feature, because Apple hasn’t publicized it much, and you have to scroll down in iTunes to see it.

Viewing Email Attachments

Out of the box, the iPad allows you to view a wide variety of documents attached to emails. If somebody emails you a Microsoft Office file, a PDF file, or other common types of files, you get an icon in the email, and, if you tap and hold your finger on the icon, a pop-up menu appears that allows you to view it in full-screen mode, a function called Quick Look. Just this week, I used this method to review and catch an error in a Microsoft Word document I received from a colleague while riding in a New York taxi with an iPad.

If you have an app like Quickoffice installed that allows saving or organizing documents, or editing them, the email pop-up menu becomes even more useful. In addition to the Quick Look option, it gives you an “Open In…” option that lets you move the document to an app of your choice, where you can store it permanently, or even edit it, if the app allows for that. This “Open In…” option also appears in various apps other than email, so you can move documents from one app to another.

Wireless File Transfers

There are some iPad apps available that allow you to move documents wirelessly if your computer and iPad are on the same Wi-Fi network. One that I have used successfully is called Air Sharing and costs $2.99. It mounts your iPad on your computer as if it were an external drive, and allows you to drag files between your computer and iPad.

Cloud-Based File Transfers

If you back up your PC or Mac files to a cloud-based remote service, like SugarSync, Dropbox, or Apple’s own iDisk, many of these services provide iPad apps that allow you to fetch the files to your iPad, or, in some cases, upload files from your iPad to these services. These apps typically allow you only to view or perhaps store the files on the iPad, but some include the “Open in…” feature to let you move the file to another app where you can edit it.

Sophisticated File Viewers

Some apps for the iPad let you store large numbers of different types of files, view them and even annotate them. My favorite, GoodReader, is a $4.99 app that handles all the Microsoft Office file types, plus PDFs and more.

GoodReader even lets you type notes on, or draw on, PDFs, and then save and email the annotated version. It also allows you to organize files into folders and rename them. And it lets you retrieve files from cloud-based services, without having to switch to a separate app provided by those services. Among the cloud services it supports are Google Docs, Dropbox, SugarSync and iDisk.

Bottom Line

It’s perfectly fair to criticize Apple for leaving out a USB port and a shared file system. The company is reputed to be working on a cloud-based file sharing system that may alleviate these omissions. But, even today, you can work with common file types on an iPad, if you know how.

Watch a video with Walt Mossberg on transferring files to an iPad at WSJ.com/PersonalTech. Find all of his columns and videos at the All Things Digital website, walt.allthingsd.com.

Atrix 4G: Faux Laptop With a Phone For Brains

Walter S. Mossberg — Wed, 16 Feb 2011 22:37:55 +0000

Today’s best smartphones are really hand-held computers. They run a vast variety of applications, from productivity programs to games, that mimic what laptops do. Their biggest limitations for serious work, gaming, Web surfing and multimedia are their small screens, cramped keyboards and tinny speakers.

[ See post to watch video ]

So, what if you could use the brains and connectivity of such a hand-held computer to drive a laptop-size screen, keyboard and speakers, thus overcoming these limitations? Well, Motorola Mobility has devised a new phone and accessory that aim to do just that: to make the phone the only computer you need.

I’ve been testing this new phone, the Atrix 4G, an Android device that will cost $200 with a two-year contract and will run on AT&T’s network. It’s slated to be available by March 6. I’ve also been testing its unusual and clever accessory called the laptop dock, which looks like a large netbook, with an 11.6-inch screen, full keyboard, touch pad, and stereo speakers. This dock, the price of which depends on when you buy it, has no processor, no file storage and no connectivity of its own. It’s dormant until you plug the Atrix into a slot behind the screen.

When you dock the phone, the faux laptop comes alive. It duplicates the phone’s screen on its larger display and lets you use its connectivity and apps. It also contains a battery that charges the phone. The image of the phone’s screen, and any of its apps you run, can be actual size or blown up to use the dock’s larger screen.

With Motorola’s Atrix 4G smartphone, the laptop is the accessory. The phone shown docked to the laptop dock.

Full-Screen Firefox

Even more interestingly, the dock gives you access to a full, and full-screen, PC version of the Firefox Web browser. Firefox is tucked away inside the Atrix but is available only when the phone is plugged into the laptop dock or a second, smaller dock that’s meant to connect to a TV or desktop monitor. The smaller dock lacks a built-in keyboard, battery or screen.

The laptop dock costs $500, but AT&T will knock the price down to $300, after rebates, if you buy it at the same time you buy the phone. That brings the combined price of both devices to $500—the same as the separate price for the dock. The smaller dock, called the multimedia dock, costs $190.

In my tests, the Atrix and the laptop dock performed mostly as advertised. The phone had no trouble driving the larger screen or the full Firefox browser.

I was even able to insert a flash drive into one of the dock’s two USB ports and copy songs, photos, videos and documents into the phone’s internal memory using the keyboard and touch pad. I edited and wrote text in an app called Quickoffice on the phone using the laptop dock’s keyboard, and ran various other apps, including the popular game Angry Birds, on the larger screen.

The Firefox browser worked as normal, using either the phone’s cellular or Wi-Fi connections to access the Internet. And both the phone itself and Firefox can run Flash videos, which mostly played fine.

But the combination of the phone and dock wasn’t as fast, smooth or versatile as having a real laptop, even though to use them you’re essentially carrying around a light laptop (the dock weighs 2.4 pounds). Many apps on the phone aren’t as polished or powerful as typical PC apps, and I found them clumsier to use with the keyboard and touch pad, as opposed to the touch screen for which they were designed.

Installation Issue

Also, other than Firefox, you can’t install PC programs. You can use Web apps inside Firefox, such as Google Docs or the stripped-down Web versions of Microsoft’s Office apps. For email, you can either use the program based in the phone or any Web-based program via the Firefox browser, such as Gmail or Yahoo Mail. But you can’t, say, install iTunes, or PC-based games, or the full versions of Outlook or Microsoft Word.

And there is only a primitive file system, limited to the capacity of the phone, which is just 16 gigabytes, with an option to expand to 48 gigabytes.

The dock’s screen required a lot of scrolling when using Firefox, partly because the browser has a lot of menus and toolbars. To address this, Motorola lets you convert Web pages to versions with the Firefox controls stripped out, so you just see the content.

There’s another problem with the laptop dock. When you make or receive a voice call while the phone is docked, you must rely on the phone’s microphone and speakers, hidden behind the screen of the dock. As a result, calls sounded muffled on both ends, even though the phone automatically switches into speakerphone mode. Motorola says it is working on this issue.

Despite the drawbacks, some folks will surely be attracted to this innovative combination.

If you mostly do your computing tasks on a phone or a PC Web browser, storing files in the cloud and using phone or Web-based apps, Motorola has you covered. And the fact that the dock can charge the phone is a big plus.

Motorola’s Atrix 4G

The Phone Side

What about the phone itself?

Well, it’s one of the nicest smartphones I’ve tested. Its processor makes it fast, and it has a 4-inch, high-resolution screen—almost as high as the iPhone 4′s, though not quite as sharp to my eye. It runs an older version of Android, but Motorola is promising an upgrade.

The phone also has good battery life. It lasted a full day while I was testing it and Motorola claims up to nine hours of talk time. Photos and videos I took with the phone were sharp, and it has a front camera for video calls.

The Atrix also has two other notable features. First, it can take advantage of AT&T’s souped-up 3G network, which the carrier calls 4G because it can supposedly achieve 4G data speeds.

In my tests, in the D.C. and New York areas, the speed wasn’t especially impressive, averaging just a bit better than 3G speeds on other AT&T phones I’d tested.

There is also a fingerprint sensor built into the phone, which you can use instead of a pass code to secure the phone. It worked fine for me.

Overall, this is a very nice Android phone that can imitate a limited version of a laptop. That may be enough for some folks, but fall short for others.

Write to Walter S. Mossberg at walt.mossberg@wsj.com

Three Funky Mice Made for Laptops

Katherine Boehret — Tue, 25 Jan 2011 22:23:19 +0000

It isn’t easy being a computer mouse these days. While laptop sales grow and desktop sales decline, more people rely solely on laptop touchpads, many of which offer more functionality than mice. And tablets like Apple’s iPad and Samsung’s Galaxy Tab shun the mouse altogether.

[ See post to watch video ]

But before you toss your tethered friend, it’s worth paying homage to the many things this gadget can do. From precisely cropping one of cousin Fred’s fleeting girlfriends out of a family photo to selecting just the right number in a spreadsheet filled with thousands of digits, the mouse is just the right tool for such precision jobs. And sometimes it’s just a lot more comfortable to use for long stretches of work on a laptop.

This week, I tested three computer mice that laptop users will actually want to bring along with them. Their designs make them simple to pack in a bag, use while sitting on the couch or recharge directly from the laptop. I tried Microsoft’s $70 Arc Touch Mouse, Logitech’s $50 Couch Mouse M515 and the $70 Swiftpoint Mouse.

At first glance, Microsoft’s Arc Touch Mouse looks like nothing more than a flattened mouse. But it’s cleverly designed to bend into an arc that serves as a comfortable rest for the hand. As soon as the Arc Touch Mouse is bent into this shape, its battery turns on. It holds this shape until you flatten it with your hand. When it’s flattened, the mouse turns off to conserve battery. Microsoft claims this battery will last up to six months. The flattened Arc Touch is much easier to pack in a carry-on or to slip into a side pocket than its rotund relatives.

On a Mac, the Arc Touch is limited to basic functions, including use of its touch-sensitive scroll strip that scrolls super quickly when a finger flicks up or down on it. This strip makes a subtle sound like that of a roulette wheel as it scrolls, and a tap on the strip stops the scrolling at a specific location on the screen. I caught myself looking down at this mouse a few times to make sure I wasn’t using a real scroll wheel because the sound effects and feel of the scroll strip are so wheel-like.

On a Windows PC, installing software will give the Arc Touch extra functions. Double tapping the middle of the scroll strip gives it the same function as a regular mouse’s middle click. Or this button can be programmed to open a link in a new tab within Microsoft’s Internet Explorer browser. This mouse’s tiny USB receiver can be plugged into a laptop almost unnoticed or it will magnetically stick to the base when not in use.

Logitech’s Couch Mouse M515 seems like it was made with me in mind. I often sit on my bed or couch using my laptop, and this mouse has a sealed underside so its sensor doesn’t collect fuzz from fabrics after passing over them several times. I used it on carpets and on a blanket and liked its base, which is designed to glide easily over all types of surfaces. This mouse felt fast and responsive.

To conserve battery, the Couch Mouse is only on when a hand grips it. So if someone stops to watch TV for a while, then accidentally sits on the mouse or the mouse slips between couch cushions, its buttons won’t continue clicking away. An underside switch turns it entirely on or off. The Couch Mouse also uses a USB receiver, and it can be stored inside the mouse for travel.

Like the Couch Mouse, the Swiftpoint Mouse from Swiftpoint Ltd. of New Zealand, is designed for use with laptops in less than ideal working environments. This tiny mouse was designed to operate directly on the laptop wrist rest area or on the laptop touchpad, itself. In fact, the mouse comes with a large, clear sticker labeled “Swiftpoint Parking Accessory” that goes on the laptop so the mouse doesn’t slip off when the laptop’s tilted.

The simple sticker worked well, creating a magnetic square in the center of the wrist rest area that kept the mouse from slipping off when I was leaning back and typing at an angle.

The Swiftpoint Mouse is made for maneuvering directly on a laptop.

A scroll wheel on the right of the Swiftpoint Mouse works by rolling it with one finger or by turning the mouse on its side and moving it up or down, which made for faster scrolling. I found this feature awkward and unnatural at first, but after a lot of use, I grew accustomed to it. Touching the left click button while scrolling up or down zooms in or out, respectively, on any screen.

This mouse is so small that rather than its USB receiver fitting inside or on it for storage, the mouse magnetically attaches onto its USB receiver, resting on it while the receiver is plugged into the laptop. This allows for the Swiftpoint Mouse to recharge its battery; Swiftpoint says 30 seconds of charging will give the mouse an hour’s worth of juice and a 90-minute charge will last two to four weeks, depending on how much you use it. The former proved to be true for me, but I didn’t have enough time to test the latter claim.

When I set this mouse onto the USB receiver for charging, it flashed a rapid green charging indicator light, which slowed after about a minute. Using a rechargeable mobile mouse means not worrying about getting stuck somewhere with dead batteries.

For those looking to have more control in the Windows 7 environment, Microsoft is bringing out in May an $80 model called the Touch Mouse. It will work specifically with Windows 7, using a touch surface that responds to gestures so as to perform tasks like docking, minimizing or maximizing and displaying the desktop.

It’s an awful lot like Apple’s $69 Magic Trackpad, a square surface that came out last summer and enables gestures within the Mac operating system for desktops.

Though these three mice are easy to port around and work well in a variety of work environments, they can’t replace many of the clever gestures built into so many laptops nowadays, especially Macs. But if you’re looking for comfort and function on the go, they do the trick.

Write to Katherine Boehret at mossbergsolution@wsj.com

In 4G Race, Verizon Pulls Ahead With Pricey Speed

Walter S. Mossberg — Thu, 06 Jan 2011 02:03:48 +0000

One of the biggest technology trends in 2011 will be the expansion of new, faster cellular networks called 4G, or fourth generation. These networks promise a big increase in speed and capacity to handle the surge in streaming video, audio and Web surfing from hot-selling devices like super-smart phones and tablets, as well as from laptops. But you’ll have to buy new phones, modems and other connected consumer devices to get the higher speed they offer.

[ See post to watch video ]

Wireless carriers and handset makers will be touting their 4G plans and compatible devices at this week’s Consumer Electronics Show in Las Vegas, but it will be a couple of years before 4G networks in the U.S. achieve the same coverage as the current standard, called 3G.

The move to 4G from 3G began last year, with Sprint leading the way and Verizon Wireless joining in the last few weeks of 2010 with a limited deployment. But 2011 will see the service spreading to more and more cities, and is also expected to see the entry of AT&T. T-Mobile hasn’t announced an actual 4G network rollout, but is instead relying on a souped-up version of 3G that it is marketing as 4G because it claims it can deliver similar data speeds with its approach.

I’ve been testing the 4G network of the latest entrant, Verizon, in the suburbs of Washington, D.C., which is one of 38 metro areas (plus 60 airports) where the company turned on its 4G network in December. My verdict is that it’s wicked fast—the fastest 4G network I’ve tried—but also potentially costly. In my tests, with a laptop modem, it proved dramatically faster than Verizon’s 3G network, and recorded speeds on a par with some land-line Internet connections.

But 4G from Verizon won’t be cheap. For laptop modem users, at least, Verizon is charging $50 a month for up to 5 gigabytes of data use and $80 monthly for 10 gigabytes. If you run over, the company will bill you $10 for every extra gigabyte. Such data limits aren’t new, but, with 4G’s much higher speeds, users may find themselves sending and receiving more data more often, and thus breaching the limits more regularly. For instance, in my tests, I was easily able to download a nearly 600 megabyte TV show, something I wouldn’t even try with a 3G modem. That one download would have eaten up more than 10% of my monthly cap under the $50 plan.

Verizon’s first LTE laptop modem, the LG VL600, has a flip top that reveals the USB connector.

Verizon’s variant of 4G uses a different underlying technology than Sprint’s. It’s called LTE, for Long Term Evolution, and is also the 4G system being adopted by many other cellular operators around the world, including AT&T. (Technically, this first version of LTE isn’t considered true 4G by the engineering standards body that rules on such matters, but that makes little difference to consumers looking for faster connections.)

The company says it chose LTE because it is not only fast, but is less prone to interference, can provide better battery life, has less latency, or lag, and can better handle multiple users simultaneously. The LTE system doesn’t affect voice calls on Verizon’s network—it’s only for data, and operates in tandem with the current voice network.

Verizon claims its new network is up to 10 times faster than its 3G network and says consumers will see speeds of between 5 and 12 megabits per second for downloads and between 2 and 5 mbps for uploads, in “real-world, loaded network environments.”

As of this writing, Verizon doesn’t offer an actual LTE-capable smart phone, only LTE USB modems that plug into laptops. But the company is expected to offer a sneak peek at CES this week of several LTE phones that will roll out in the coming months, as well other planned LTE devices, from a variety of manufacturers. Again, I want to stress that your current Verizon phone or laptop modem can’t be upgraded to work with LTE. You’ll need a new one.

For my tests, I used Verizon’s first LTE laptop modem, the VL600 made by LG of Korea. It sells for $100 after a $50 mail-in rebate with a two-year service contract. This modem can handle data over slower 3G networks, if you happen to stray out of one of Verizon’s 4G service areas. For now, it works only on computers running Windows XP, Vista, and Windows 7. But the company says it should have Mac-compatible LTE modems in a month or so.

To use it, you have to first install, from an included CD, a new version of Verizon’s cellular modem software, VZAccess Manager. Older versions won’t work. My test machine was a Lenovo ThinkPad X301, which worked fine with a Verizon 3G modem. Installation was relatively quick and smooth, though I was immediately instructed to download an updated version of the software, so I had to go through it twice.

I disabled Wi-Fi on the ThinkPad, plugged in the LTE modem and ran 10 tests using the popular Speedtest.net website. The results were impressive. Verizon’s 4G network averaged just a shade under 16 megabits per second for downloads and 6.6 mbps for uploads. That was 15 times the download speed, and 13 times the upload speed, of a Verizon 3G modem I tested immediately afterward using the same method in the same location.

To relate these speeds to real-world scenarios, I downloaded from iTunes a standard-definition episode of the TV show “The Good Wife”—a 588 megabyte file—in just seven minutes, instead of the two hours or so iTunes predicted it would take when I was using the 3G modem. I streamed several long videos, including two in HD, from the Web, and they played smooth as silk.

But there are caveats. For one thing, hardly anyone is using this new Verizon network yet, and it’s likely to slow down as it gets crowded, especially with smart-phone users. Secondly, laptop cellular modems typically deliver faster speeds than phones, so my results don’t necessarily predict phone or tablet performance.

Also, speeds can vary by city and distance. My tests were mainly conducted against a server in my local D.C. area. But I also tried a few tests against a server in San Francisco and only got about 6 mbps download—within Verizon’s claims, but much slower.

Still, if you can afford it, and if it works well in phones and tablets, Verizon’s new LTE network could be a great boon to your digital lifestyle.

Find all Walt Mossberg’s columns and videos at the All Things Digital website, allthingsd.com.

Herd on the Street: Another Apple Bull

John Paczkowski — Wed, 05 Jan 2011 13:01:16 +0000

More bullish prognostications in advance of Apple’s next earnings report.

In his preview of CES, Barclays’ Ben Reitzes claims the company need not worry much about the conga line of iPad rivals expected to be announced at the show. If CES shows us anything, he says, it will be just how great Apple’s lead in the tablet space really is.

“At CES we believe that we will see many players attempt to mimic Apple’s model, with promises of content integration, battery life and software that will ultimately fall short,” Reitzes writes. “Outside of Apple, we believe many tablets will not meet bullish sales expectations. Like MP3 players, we believe some investors may learn the hard way that Apple’s ability to marry content, software, hardware design and style is unmatched in the tech sector. We believe that the evolution of the tablet market will look more like the iPod market than the phone market-–with Apple set to dominate.”

That seems a relatively safe prediction given what we’ve seen of the market to date–more so given the next-generation iPad will likely arrive at market around the same time as a lot of these new first-generation tablets. Reitzes figures the iPad 2 will be announced in the next six weeks, along with an April ship date. And he also expects it to feature front- and rear-facing cameras, a USB port and a higher-resolution display.

As far as 2011 tablet sales go, Reitzes is looking for upward of 38 million units, with the iPad accounting for about 60 percent. That’s about 23 million, which Reitzes says is likely quite conservative.

Making Sense of All the Tablet Announcements Coming at CES

Ina Fried — Tue, 04 Jan 2011 21:36:00 +0000

Prepare to be inundated with tablet announcements over the next 72 hours. In fact, the announcements have already begun, as neither Toshiba nor Vizio could quite wait until the Consumer Electronics Show starts later this week.

But also be prepared for many of these tablets to evaporate into pillars of dust (or at least be relegated to the dustbins of history).

A good corollary is the e-reader market. There were tons of e-readers at the Consumer Electronics Show last year. And indeed, the space has grown beyond the Kindle, but most of the market is divided between the Amazon e-reader and top competitors like the Nook, along with a lot of also-rans and a fair number of products that never made it out of the gate.

Here are some factors to separate the Ten Commandments and Rosetta Stones from the tablets that are just funny-shaped slabs of stone.

1. Distribution

It’s all well and good that Company X wants to sell a tablet, but it’s only got a chance if it can convince either some big retailers or some major carriers to stock it on their store shelves.

2. Software strategy and partnerships

A lot of the products being announced are from PC or cellphone makers just jumping into the next shape of the device. What makes tablets interesting isn’t their shape; it’s what they allow you to do. So far, that’s been largely the easy consumption of media and Web content, but there could be other compelling uses on the business side.

On the Android side, the version of the operating system matters as well. Andy Rubin has said that Honeycomb is designed with tablets in mind. Although Samsung has won plaudits for cramming an older version onto the Galaxy Tab, expect the bar to be raised by the first Honeycomb tablet, which many expect Motorola to show off at CES. Once it does, any tablet running an older version of Android may seem lackluster by comparison.

As for the Windows slates, you get the good and bad of Windows. On the plus side, such machines are highly compatible with other PC software. However, Windows (even the more touch-friendly Windows 7) doesn’t really shine without a keyboard and mouse nearby, and Windows machines don’t get the battery life seen by the iPad and other ARM-based devices. Microsoft is expected to show Windows running on ARM at CES, but that software and any tablets running it are still many months, if not years, off.

In any case, if the software and services aren’t good, all you have is a computer that is missing its keyboard. Remember, there have been slate computers on the market for years.

3. Timing

There are a lot of announcements coming at CES, but first to announce doesn’t mean first to market. A key question for all these new entrants is just when one will be able to buy their precious tablets. Toshiba, for example, said its Android-powered tablet won’t be out until the summer.

Also, not all the major players are sharing their plans at CES. But some of the tablets that are introduced after this week will still beat some of the CES-announced products to market. RIM’s PlayBook is scheduled to be out by March, while HP has scheduled a Feb. 9 event in San Francisco to talk about its webOS plans.

4. Price

A low price won’t make a product a success, but too high of a price can doom it to failure. The iPad is the barometer here, so companies know the price they have to beat.

5. The iPad

There wasn’t a consumer market at all for these devices until the iPad came and created it. It still dominates the market and is likely to do so for some time. While there is probably room for some non-iPad competitors, all tablets are going to be compared to Apple’s.

So any would-be rival needs to have some sort of leg up on the iPad. The most frequently seized upon shortcomings are the lack of Flash support and USB ports, but there are other opportunities.

Still, not only is the iPad not going away–it’s likely to get some enhancements in fairly short order. The products that sound good in Las Vegas might have lost their luster by the time they come to market (if they make it that far).

WakeMate Issues Recall of Chargers After Wrist Unit Catches Fire

Voices — Fri, 31 Dec 2010 09:30:43 +0000

WakeMate, maker of the sleep-tracking cuff we wrote about last week has issued a recall of all chargers after one of its wrist units caught fire. WakeMate Chief Technologist Craig Lewiston said WakeMate is continuing to investigate the issue.

Verizon 4G Network to Launch Sunday

Ina Fried — Wed, 01 Dec 2010 17:13:57 +0000

Verizon Wireless announced on Wednesday that it will launch its 4G network on Sunday in 38 markets across the United States.

The company had shared most of its plans ahead of time. One of the unknowns, though, was what Verizon would charge for the service. Verizon said on Wednesday that pricing will start at $50 a month for 5GB of data (that’s $10 a month cheaper than Verizon currently charges for its 3G data service). The company also announced two 4G USB modems (4G-ready phones won’t be coming until next year).

The event is just now kicking off, with Verizon Wireless CTO Tony Melone going through the details.

“This announcement has been a long time coming,” Melone said, noting that the company announced its plans to use LTE at Mobile World Congress in 2009. At the time, he said, the company didn’t necessarily know that it would be the first with a significant 4G network.

Melone also took shots at competitors, some of whom are already billing their existing networks as either 4G or delivering near-4G speeds.

“This is the real deal,” Melone said. “Not all 4G is the same.”

Update, 9:15 am PT: More on pricing. Two data plans: 5GB for $50 and 10GB for $80. Anything more than that will be charged at $10 per GB.

“There’s no limit,” Melone said. “We’re not going to slow customers down if they want to use more.”

As for speeds, Verizon said it expects customers will get 5 to 12 megabits per second when downloading and 2 to 5 Mbps when uploading once the network is fully loaded. (Speeds should be faster early on, Melone said.)

The two modems, which will sell for $99 after rebates, also support Verizon’s 3G network in areas where 4G is not available. They will be available online and at Verizon stores, but not immediately at retailers like Best Buy or Radio Shack.

More devices (i.e., phones) will be out by the middle of next year, Melone said. Verizon will talk more about smartphones at the Consumer Electronics Show in January, a spokesman said.

9:25 am: On to Q&A.

Asked about pricing, Melone said that they expect many customers will find their usage is above 5GB and will opt for the $80 a month plan, but still wanted to entice some customers with the lower price plan. “We believe the combination of the two will meet the needs of most customers,” he said.

Consumers will be able to get alerts letting them know when they are at 50 percent, 75 percent, 90 percent or 100 percent of their data plan and they can also query to see how much data they have used.

As for shifting from 4G to 3G, there won’t be a hiccup. However, the caveat is that going from 3G to 4G, you stay 3G until you finish an active session.

We’re likely to hear about some 4G-specific services around CES, Melone said, hinting at some sort of video service. “Obviously the capabilities of this network lend themselves to video-based applications,” he said.

9:38 am: I asked a couple of questions. First, how will Verizon handle voice and data simultaneously. (LTE supports it but 3G doesn’t.)

Melone said that was part of the thinking in launching data modems before 4G smartphones. “One of the reasons why we are not going out with voice out of the gate is it creates complexities that don’t serve anyone,” he said. That said, Verizon’s plan is that initially voice-only calls will be placed on the 3G network, while data sessions will be on 4G when both are available. Eventually, both will move to LTE, he said.

My second question was on whether the speeds Melone talked about on a fully loaded network take into account having a hit device, like the iPhone.

“We expect to be successful and have lots of devices on this network,” Melone said, adding that the company designed the network to be able to handle that kind of usage.

Xbox Kinect: Just How Controlling Can a Body Be?

Katherine Boehret — Tue, 23 Nov 2010 23:26:29 +0000

This holiday season, the war against couch potatoes wages on with Microsoft’s Xbox Kinect, the latest in motion-sensing video-game consoles. While the Nintendo Wii and Sony PlayStation Move encourage people to stand and play games using familiar gestures and simple controllers, Kinect encourages people to motion their way through games and screens using their bodies as controllers.

[ See post to watch video ]

Kinect (xbox.com/kinect), a rectangular strip of four microphones, a 3-D sensor and a video camera, is $150 for those who own the Xbox 360. It’s sold in a $300 bundle with the 4-gigabyte Xbox 360 console; $400 with a 250-gigabyte console. (Sony’s PlayStation Move is $100 without the console and $400 when bundled with the 320-gigabyte PS3; Nintendo’s Wii costs $200.)All packages include the Kinect Adventures videogame. There are currently 17 games that work with Kinect, and each costs $50, $10 less than a standard Xbox game.

Kinect can sit on top of, below or beside the TV, plugging into a wall power outlet and the Xbox via a USB cord.The concept used by Kinect has potential far beyond games and might even become a new way of controlling computers of all kinds.

Thirteen of the 17 available Kinect games are rated E for Everyone, and the remaining four are rated T for Teens—a sign that Microsoft is going after a different crowd with Kinect than with its regular Xbox games, which offer a wide range of ratings, including violent games.

It automatically identifies who you are and pauses when you leave its vicinity, so it isn’t hard to imagine this ingenuity controlling all kinds of devices, like a PC, smartphone or tablet.

Over the past few weeks, I played a variety of Kinect games with three other people in the room, one other person in the room and completely by myself. I tried it with a 46-inch, 1080p LCD TV as well as using an old standard-definition TV.

My experiences were mixed. Kinect works beautifully for activities that involve only your body, like exercise classes, running, jumping hurdles, yoga and dancing, with the moves feeling natural and fun. The motion sensor detects even slight movements to reflect what you’re doing on the TV screen. I battled my boyfriend in Dance Central while busting out dance moves called Double Dig ‘Ems and Headwrushes. I sprinted down a virtual track, running in place fast enough to earn a game world record. And I toned my arms and abdominals while punching floating boxes in the Your Shape’s kickboxing class.

But when it came to sports that involved holding or throwing objects like bowling, volleyball or discus, Kinect started to feel a little inauthentic, like I didn’t really have control over the object. When I threw a discus far enough in Kinect Sports to prompt the game’s commentator to shout, “Is that discus a part of the space program?” I didn’t know what I did to get that result.

The same was true for driving a car in Kinect’s Joy Ride game: Players are instructed to hold their hands like they would if they were gripping a steering wheel, turning left or right by moving hands accordingly and leaning back and quickly forward to get a burst of speed. But it’s hard to mimic a motion to accelerate, and I found myself jerking my body all around to get results. My arms also got tired after holding them up for awhile.

Other games, like Kinectimals and Kinect Adventures, play to the Kinect’s strengths by using broader gestures and fewer accuracy-focused tasks. With Kinectimals, I moved my hands to virtually scratch a Bengal tiger cub; the cub even became more familiar with me the more it listened to my voice. I rode a raft in Kinect Adventures by leaning left or right to steer through rapids, jumping up to grab on-screen coins for points and ducking to avoid getting clocked in the head with objects.

Dance Central

In certain games, two people can play simultaneously standing in front of Kinect. The system can identify and sign in up to eight people as they step in and out of play. It recognizes those who are signed into Xbox and playing, so only their gestures maintain control of navigation. Its sensor will identify and log you in a few seconds after you step in front of it. If you walk away in the middle of a game, Kinect will sense that you aren’t there and will pause the game.

Kinect isn’t yet fully integrated into the entire Xbox navigation system. Some tasks still require the old Xbox controller, like opening the Xbox Guide, a quick way of launching anything in the system. Xbox’s Dashboard, which is the first menu you see when you turn on the system, also requires the controller. The Dashboard is separate from Kinect Hub, which lets you use your voice and gestures to do things like opening the system’s disc tray, selecting menus or even pausing a movie—just by saying, “Xbox, pause.” A spokesman said Microsoft plans to integrate these commands throughout the Dashboard. For now, it’s tempting—but futile—to want to use voice and gesture on every screen.

Many Kinect games capture videos of you as you play games and then play them back for you at the end. The results are hilarious. Kinect Adventures gives you a heads-up so you can make an extra silly pose at the right moment. Kinect Sports compiles a highlight reel as you go, playing this video back at the end of your athletic events, goofy sport gestures and all. And Dance Central announces a freestyle dance for all players at the end of each round, capturing video snippets of these moves. Users who are signed into Xbox Live can share these videos with others.

Kinect Adventures

Kinect can also be used to video chat with anyone who’s using Windows Live Messenger and a webcam.

I really enjoyed Dance Central—and not just because I won most of my dance battles (the one who gets the most moves correct wins). This game offered a large variety of songs ranging from old-school rap to Lady Gaga. Each dance was taught in a different virtual venue by an instructor who shouted words of encouragement or instruction, and cheers from the crowd spurred me on.

Navigating the menus in Kinect games is usually more enjoyable with gestures, though it takes a little longer than if you were pressing a controller button to skip ahead. In the Your Shape game, I selected from Personal Training, Fitness Classes and Gym Games using my arm to touch my selection and another red icon below that to confirm it. When I started this game, the sensor scanned my body to measure my height, arm length, leg length and shoulder span, thus customizing games just for me.

In the future, Kinect could use be used to recognize communities like a group of fans all wearing the same team colors while watching a game, in which case the system might display extra on-screen data for that supported team. Another example could include playing along with game shows from home, like reality TV for the masses.For now, Xbox Kinect does well with many games that mimic real-life gestures and motions. Games with specific actions using objects, like rolling a bowling ball, need work to feel more authentic.

Edited by Walter S. Mossberg

Email mossbergsolution@wsj.com

4G Networks and Macs vs. PCs

Walter S. Mossberg — Wed, 10 Nov 2010 23:48:16 +0000

I know T-Mobile and Sprint already have 4G networks. Do you know when 4G on Verizon is coming out? And have you heard anything about 4G on AT&T?

Sprint has a 4G network in scores of cities, and T-Mobile has a souped-up 3G network in many cities that it says can achieve 4G speeds. Verizon has pledged to introduce 4G service in several dozen cities by year-end. AT&T is planning to start rolling out 4G next year.

Two important caveats apply here. First, the term “4G” is a slippery one. While all of these networks offer faster data speeds than traditional 3G, they don’t actually meet the technical definition of 4G speeds set by the international standards body that defines such things. Second, to get the full speeds offered by these new networks, most people will need a new phone. Currently, there are only a handful of phones that can do so.

My daughter is graduating from high school and has been accepted to several Ivy League universities. She going in to the medical field. Her friend is urging her to get a Mac instead of a PC. What would you suggest?

As I noted in my buyer’s guide last week, Windows PCs come in more varieties and are usually less expensive up front, which could help offset college costs. Macs have extremely high customer satisfaction, according to most major surveys, better built-in software and, perhaps most important, they aren’t susceptible to the vast majority of malicious software, a particular problem on college campuses that can cost money and time and risk losing work.

I’d suggest that once she selects a college, she should check to see which type of computer the college suggests and supports, what the academic prices are, and whether there is any special software required for pre-med courses that would favor one type of machine over another.

Thanks for your recent article on Ford’s latest automotive digital system. My biggest concern with these various electronic applications is how fast they can become obsolete. I can imagine keeping a $36,000 car for eight to 10 years. I can’t imagine many of the electronic systems will still work with the phones and who knows what else by then. Will Ford provide software upgrades to keep the vehicle relevant?

Yes. Ford has developed a system that allows you to download updates to its SYNC digital system from the Web to a USB flash drive, using your computer. You then insert the portable drive into a USB port in the car to upgrade its software. More information is at http://bit.ly/cK33kD.

You can find Mossberg’s Mailbox and my other columns online at http://walt.allthingsd.com.

Digital Cameras Improve Zooms, HD Function

Katherine Boehret — Tue, 09 Nov 2010 22:26:27 +0000

With Thanksgiving fast approaching, so, too, comes the start of the holiday shopping mayhem. Once again, digital cameras are rocketing to the top of wish lists, and once again, shoppers are tentatively entering electronics stores with bewildered looks on their faces.

[ See post to watch video ]

To alleviate some of that shopping stress, I’ve compiled a buyer’s guide for different camera categories with prices and pointers to innovation. This year, manufacturers have improved photo-location tagging and are offering artistic photo alteration and clever ways to label images for future sharing on social networks.

Let’s Get Physical

Consumers are starting to understand that better sensors make it possible to do things like taking photos in low light, which can really make a difference in photo quality. Some high-quality sensors are making their way into affordable models, like the CMOS sensor in Nikon’s $300 Coolpix S8100. High megapixel counts aren’t overly important, though more megapixels per photo still make it easier to zoom in while editing and give higher resolution in a larger photo or poster. A 14-megapixel camera like the Olympus FE-47 costs just $100, but a recent Consumer Reports review gave it low marks in handling shake and liquid-crystal-display screen quality. Optical zoom, or the physically manipulated distance between the camera and a subject, is still more important than digital zoom, and it’s easy to find many models with 7x optical zoom or better. LCD screens on digicams are so large that they leave little room for optical viewfinders, thus making built-in image stabilization all the more important. Image stabilization comes on nearly all new cameras. And more digicams than ever are capable of recording high-definition videos.

Breaking It Down

Digital cameras can be divided into four broad categories: pocket-size, point-and-shoot, super- or mega-zooms and digital single-lens reflexes (D-SLRs). I’ll leave SLRs out of the discussion, since they’re still primarily aimed at hobbyists who don’t mind the cost and effort of buying additional lenses, filters, flashes and other accessories.

Most pocket-size digital cameras cost between $100 and $300, weigh no more than seven ounces and lack optical viewfinders, forcing users to look at LCD screens to compose pictures. Most of these LCD viewing screens measure between 2.6 inches and 3.5 inches diagonally. Samsung, however, has an even bigger touch-screen LCD, at 3.7 inches, on its CL80 camera priced at $350.

These small but powerful machines capture images with 10, 12 or 14 megapixels and their optical zoom lenses usually range from 3x to 7x, though a handful of manufacturers are boosting their cameras’ optical zooms. The $170 Casio Exilim EX-H5, for example, is equipped with a 10x optical zoom lens.

Today’s point-and-shoot digital cameras are sleeker and more stylish than they used to be, though they remain somewhat bulkier than their pocket-size relatives. The point-and-shoot size can allow for better optical zoom lenses, and these models sometimes cost less than the pocket sizes. The $300 Canon PowerShot SX210 IS and $280 Panasonic Lumix DMC-ZS5 are equipped with 14x and 12x optical zoom lenses, respectively.

Super-zoom or mega-zoom digital cameras satisfy people who want the power of a great zoom and optional manual settings without the hassle and expense of an SLR. At a glance, you might mistake these models for SLRs due to their bulkier bodies, and, in some cases, detachable (or hot-shoe) flashes. Nikon’s $400 Coolpix P100 offers a 26x wide-angle optical zoom, and Olympus’s $350 SP-800UZ is the smallest camera with a 30x wide-angle optical zoom. Both cameras have built-in flashes, but the Nikon includes an optical viewfinder while the Olympus offers only an LCD screen for viewing and capturing photos.

Shaking It Up

Camera manufacturers are adding creative new features to these devices. Starting the week of Thanksgiving, Casio will provide Hybrid GPS on its $350 EX-H20G, which geotags (adds digital location information to) images indoors where GPS satellite signals can’t reach. This works using a combined GPS radio and motion sensor to measure the direction in which the camera has moved, and how fast. When you’re back in satellite range, the camera corrects the geotag by cross-referencing its own estimates with satellite-provided latitude and longitude.

Olympus now has art filters, which let you view your subject with special effects before capturing the photo. Some filters supply gentle sepia, soft focus or grainy film. There is also a drawing filter, which makes a subject instantly appear as a sketch.

Samsung’s $150 PL90 model has a pop-out USB arm that reminds me a lot of the pop-out USB connector on Cisco’s popular Flip camcorders. Samsung’s USB arm eliminates the need for messy wires, or the removal of a memory card to transfer photos from a digicam to a PC.

Many cameras have and continue to supply guides that appear on screen as a photo is being captured. Sony’s NEX-5 offers this, and the Olympus Live Guide let you preview photo adjustments—like brightness or color saturation—on the screen as you make them. Nikon’s Scene Auto Selector, found in the Coolpix P7000, Coolpix S8100 and Coolpix S80, will automatically adjust the camera’s settings so users can stop worrying about scrolling through menus to select the right scene from a list.

Fujifilm offers the only true (not simulated) three-dimensional digital camera in its $500 FinePix REAL 3D W3, which I reviewed in August. These 3D images can be seen through the camera’s LCD viewing screen but not on laptops or television sets unless they’re 3D-capable and you’re wearing 3D glasses.

Kodak is trying to encourage sharing with its cameras by including a Share button that, when pressed, digitally tags images and videos with labels for Facebook, Flickr, YouTube, Kodak Gallery or email, then automatically sends the photos to those places when you next plug the camera into a PC.

One last warning: Don’t be seduced by lower prices or better technology alone. Be sure you try a camera in the store before buying it. The way it feels or works for you is just as important as any technological specification.

Email Katherine Boehret at mossbergsolution@wsj.com.

Edited by Walter S. Mossberg

A Fall Guide: How to Pick Your Next Computer

Walter S. Mossberg — Thu, 04 Nov 2010 02:05:08 +0000

If you’re shopping for a new computer this fall, you won’t find big surprises. But you’ll still have to juggle a lot of technobabble terminology and watch your budget. Perhaps the biggest question for some buyers will be whether to get a tablet or a laptop, now that Apple’s iPad is a proven hit and a flood of competitors is on the way.

[ See post to watch video ]

So, here is my annual fall computer buyers’ guide, a simplified road map to the key decisions shoppers must make. I’ve focused on laptops—the most common purchase—but much of this advice also applies to desktops. As always, these tips are for average users doing the most common tasks. This advice doesn’t apply to businesses, to hard-core gamers, or to serious media producers.

Tablets vs. Laptops: If you’re looking for a light-duty, highly portable computer, it’s worth considering the iPad, which starts at $499, instead of a small laptop. This is especially true if you’re in the market for a secondary computer, or one mainly for use on the go. Many owners of iPads, including me, are finding it handily replaces a laptop for numerous tasks, such as Web browsing, email, social-networking, photos, video and music. It has superior battery life, lighter weight, and it starts instantly. I don’t recommend it for people who are creating long documents, especially spreadsheets and presentations, even though it is capable of those tasks. And I don’t recommend it for users who require, or prefer, a physical keyboard.

If you don’t like the iPad, there will soon be alternatives. For instance, Samsung’s Galaxy Tab, which has a 7-inch screen versus the iPad’s 10-inch display, and runs Google’s Android operating system, will be available this month from major wireless carriers. Sprint, for example, will offer it at $400 with a two-year contract. But some tablet buyers may want to wait till the first half of next year, when many more models will be available, and Apple will likely roll out the second-generation iPad.

Netbooks: These low-cost, low-powered little Windows computers are losing popularity, but are still available, typically for about $350 to $500. They are being hurt by the rise of tablets and by light but larger laptops. Some buyers also find the screens and keyboards are too cramped. But these are evolving. Some now have bigger screens and roomier keyboards. And Dell will soon introduce a sort of hybrid netbook-tablet. Called the Inspiron Duo, this model, starting at $499, has both a regular keyboard and a touch screen that flips around when the lid is closed to act like a tablet.

Windows vs. Mac: Windows laptops can be much less costly—and come in many more styles and varieties—than Mac laptops. The Macs start at $999, versus as little as $500 for a decently equipped Windows portable. Windows laptops are still dominant. But Apple laptops are stylish and reliable, and usually boot much faster than Windows machines, in my tests. Also, Apple scores high on surveys of customer support. Its latest models, like the new, light MacBook Airs, have extraordinarily good battery life. Macs also aren’t affected by the vast majority of malicious software, have much better built-in multimedia software and, at extra cost, can run Windows programs in cases where Mac equivalents aren’t available.

The light but speedy 13-inch Toshiba R705 offers good battery life.

Cost: Most of the popular consumer Windows laptops cost $500 to $800. You can get full-size laptops for as little as $280, but their processors and graphics are weak and some lack webcams. If you can afford it, a light but speedy 13-inch machine like the Toshiba R705 offers very good battery life for just under $800. All-in-one desktops typically cost around $1,000 and some, like the HP TouchSmart, offer touch screens with special touch software. Apple’s popular all-in-one iMac starts at $1,199.

Processors: The most promoted chips are Intel’s i3, i5, and i7 Core models, the latter two of which can turn on and off some of their functions to boost power or save energy. But there is nothing wrong with buying a PC that uses chips from rival AMD, which usually cost less. For average users, Intel’s older Core 2 Duo still works just fine, even with the latest software. Intel’s weaker Atom processor line powers most netbooks.

Graphics: Integrated graphics, which share the computer’s main memory, are fine for most common tasks, but costlier discrete graphics, which have dedicated memory, can speed things up by taking some of the load off the main processor. They also are better for games. Some computers have both and can switch among them.

Wireless: More and more laptops are coming with optional cellular modem chips in addition to Wi-Fi. These can be handy while traveling, but be warned that they require a cellular data contract, which can be costly.

Connections: If you plan to connect your laptop to a TV, look for a connector called an HDMI port, which is used on most high-definition TVs. Some laptops also come with a feature called Wireless Display, or Wi-Di, which, with an extra-cost adapter, can beam your laptop screen to a TV without a cable. There is a new, much faster USB port, called USB 3.0, but, so far, it’s on very few machines.

Memory: Aim for 4 gigabytes of memory, or RAM, on a new computer, and never settle for less than 2 gigabytes.

Hard disks: A 320 gigabyte hard disk should be the minimum on most PCs, though 250 gigabytes is OK if price is key, or if it’s your secondary machine. Solid-state disks, which lack moving parts and use flash memory like smartphones do, are faster and use less battery power. They cost much more, but are coming down in price fast. However, they typically offer much less capacity.

64-bit: Many models now use a 64-bit architecture, which allows properly written software to use more memory and run faster. If possible, buy 64-bit, which will become more and more important.

Touch: Some Windows 7 computers have touch capability built into the screen, though Windows wasn’t designed with touch as a core element and the combination isn’t ideal. Computer makers try to resolve this with special touch software, which you should try in a store. Apple laptops use huge touch pads as the multitouch surface, instead of the screen.

As always, don’t buy more machine than you need.

Find Walt Mossberg’s columns and videos online at the All Things Digital website, walt.allthingsd.com. Email him at mossberg@wsj.com.

Ford Drives Digital Dashboards to Next Level

Walter S. Mossberg — Thu, 07 Oct 2010 01:03:22 +0000

Americans spend vast amounts of time in their cars, where many feel cut off from the digital world. Using a cellphone or digital music player, even in a legal manner, can be clumsy. And a car’s user interface for non-driving functions can seem ancient compared with how other devices are controlled outside the vehicle.

[ See post to watch video ]

So, auto makers have been trying to bring some of the feel of computers and consumer electronics to the dashboard, making it easier to use phones and music players in a safe way, through big screens and voice-command systems that allow the use of these devices without handling or seeing them. Ford placed a large bet on this trend in 2007 with a system called Sync, which I liked when I reviewed it then.

Now, Ford (F) is taking another big step, introducing a second generation of Sync that aims to redesign the entire user interface of the dashboard with color-coded touch screens, better voice recognition and five-way control pads on the steering wheel. This new system redefines the way you control in-car entertainment and climate settings; permits personalization of things like instrument-cluster gauges; and even lets you set up a Wi-Fi network in the car.

I’ve been testing the new Ford system, called MyFord Touch, for a couple of weeks on a 2011 Ford Edge Limited SUV, one of the first two models on which it is being offered. (The other is the Lincoln MKX, with a MyLincoln Touch system.) The Edge starts at $27,000, but the configuration I tested, on which the new interface is standard, lists for $36,000. On other versions of the Edge, MyFord Touch is available as part of a $1,000 option package.

MyFord Touch’s 8-inch touch screen, with function icons in the corners that switch the screen among four main functions: multisource audio entertainment, navigation, phone and climate control.

In general, I liked MyFord Touch, once I got used to it and configured its settings and its connection to phones and music players. The layout of most of the displays is clear and logical, and the voice-command system is still the best I’ve ever used in a car.

But Ford’s new user interface has so many options and functions that I believe it presents a challenging learning curve. Learning the new system can be distracting while driving, at least at first—even though Ford disables some functions while the car is in motion and even though voice commands are easy and plentiful, allowing you to keep your eyes on the road and hands on the wheel.

I urge caution, because this a very different dashboard than you may be used to. I only had the car for a short time, and put very few miles on it, so I can’t say how quickly the new features can become second nature and nondistracting. But anyone buying a car with MyFord Touch should always set up and configure it while parked, use voice commands whenever possible and avoid experimenting with new features and functions while driving. My advice is to learn these in the driveway, gradually.

Instead of the usual array of knobs, dials and passive screens, MyFord Touch is dominated by a giant 8-inch touch screen, with large function icons in the center and color-coded corners that you touch to switch the screen among four main functions: multisource audio entertainment, navigation, phone and climate control. There is also a “home” view, combining common functions that can be personalized.

The system also has several other elements. There are twin 4-inch screens on either side of the speedometer. The one on the left presents vehicle information, such as miles traveled, and allows you to customize some of the gauges so that, for instance, you can finally banish that tachometer you never use in favor of, say, a digital readout on gas-mileage efficiency. The one on the right replicates, in simpler form, the main functions of the center screen, so you can select and check things like audio and climate control without looking at, or touching, the main screen.

These smaller screens are controlled by five-way arrow clusters on the steering wheel, like controllers on iPods and other devices usable by touch alone. There also are some large, touch-sensitive buttons below the main center screen for things like setting volume and fan speed.

Finally, most, but not all, of these functions can be controlled by tens of thousands of available voice commands. And many of these commands can now be spoken without prefacing them with special terms. For instance, you can dial a contact by saying her name at any time, even if you’re not in the phone module on the screen, and even if you don’t first say “phone.”

This voice system worked very well for me, and is the crucial element of reducing distraction. But it wasn’t perfect. For instance, it had trouble with some names in my contact list with multiple entries, and with some streets in the navigation system.

Ford believes the combination of the touch screen, the instrument cluster screens and controls, and the voice commands provides a redundancy and ease of use that should allow both a familiar digital experience and safe driving. Of course, some believe doing anything but driving, no matter how those tasks are performed, is dangerous.

I tested MyFord Touch with an iPhone and an Android phone, which I connected wirelessly; and a standard iPod, which I connected via one of the two USB ports built into the car. I also tested a USB flash drive containing music and a couple of photos, since you can add a personal photo to one of the available views on the big screen. In addition, I tried a USB cellular modem lent me by Ford that creates a Wi-Fi network in the car, presumably only for the use of passengers with laptops and other devices.

All of these devices worked pretty well, but not without issues. The car easily recognized and used both phones for calling, and the iPod generally worked fine. But Bluetooth streaming of music from the phones, which is still an evolving industry feature, periodically failed and never displayed song or artist names. On the physically connected iPod, some album covers didn’t display.

At the moment, only one USB modem, an AT&T (T) model, works with MyFord Touch, and setting it up proved complicated. My general view is that, while operating the touch screen’s main functions is easy, the various setup and option menus are too complex.

The new Ford system can read text messages to you and let you send a limited number of canned responses—the idea being to make texting in a car somewhat safer. But I couldn’t try this as neither of my test phones supported this function.

Ford also has announced that the new system will support some third-party apps, like the Pandora music service, and will eventually have a Web browser for the big screen that would only work when the car is parked. But neither of these features is available yet.

For those who believe doing anything but driving in a car is dangerous, no amount of touch screens, voice commands or redundancy will do. But, for people who would like to enjoy some of their digital lifestyle in a car, MyFord Touch is worth checking out—as long as you take it slowly.

Write to Walt Mossberg at mossberg@wsj.com.

Siemens Halts Computer Virus as Threat Spurs Effort Against Attacks

Vanesa Fuhrmans — Fri, 13 Aug 2010 20:31:57 +0000

Siemens AG said a computer virus designed to attack the industrial control systems it makes to help monitor power grids and other key infrastructure has been largely suppressed, but the threat has stepped up government and private-sector efforts to ward off future attacks.

The virus, first detected in June, marked the first large-scale attack on the type of industrial computer systems that are used to monitor controls for large automated factories, utilities, nuclear power plants and water treatment systems, security analysts said.

Dubbed Stuxnet and spread by devices plugged into USB computer ports, the virus targets industrial process control systems made by Siemens and is programmed to try to steal data from them.

The German engineering giant is one of the world’s largest makers of such automated systems—one reason the company and security researchers believe its systems were the target. Last year, Munich-based Siemens (SI) generated €7 billion ($9 billion) in sales from its industrial-controls business.

Read the rest of this post on the original site

When USB 3 Will Be Mainstream

Walter S. Mossberg — Thu, 22 Jul 2010 00:57:39 +0000

I haven’t seen much information from journalists or the major PC manufacturers about the new USB 3 option. I know just a few manufacturers have it as an option with their PC. When will it be mainstream?

USB 3.0 is a new, much faster version of USB that promises to transfer data up to 10 times as rapidly as the current USB ports (called USB 2.0) and to provide more electrical power to run connected devices. It’s also backwards-compatible with USB 2.0, so you don’t have to throw out your current USB peripherals. The new system should be especially helpful in cases where you are transferring large amounts of data, such as backing up computers to USB-connected hard disks.

Many computer and peripheral makers are planning to build USB 3.0 into their products, and a few have already done so, sometimes including only one USB 3.0 port while retaining a couple of the older-type ports. I expect to see even more computers and peripherals with USB 3.0 by the holiday shopping season. But it may not be “mainstream”—common on most new devices—until sometime next year.

I’m unsure how syncing works. Is there a danger, when two devices are synced, that an older version of a file might overwrite a later version?

It depends on the sync software you’re using. Some syncing or backup programs do overwrite an older copy of a file with a newer one. Others, like the Hitachi system I reviewed last week, keep multiple copies, or versions, of a file that changes, so you can retrieve an older version, even after it’s been altered. If you’re concerned about this issue, make sure the sync or backup service or software you choose supports retaining enough multiple versions of a file to meet your needs.

You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital web site, http://walt.allthingsd.com.

Write to Walter S. Mossberg at walt.mossberg@wsj.com

Apple CEO Steve Jobs Live at D8: All We Want to Do is Make Better Products

John Paczkowski — Wed, 02 Jun 2010 00:45:49 +0000

Much has happened since Apple CEO Steve Jobs last appeared on the D stage. At that time, in May 2007, the iPhone had not yet arrived at market, the app ecosystem it would usher in was still gestating and the iPad was simply a long-running rumor.

So the conversation onstage focused largely on the iPod, iTunes and Apple’s (AAPL) relationship with the music industry, and the forthcoming launch of the iPhone. A few months earlier, Jobs had penned a widely read open letter, “Thoughts on Music,” calling on the “big four” music companies to sell their music without digital rights management. iTunes was already the world’s largest online music distribution system, so his thoughts generated quite a bit of discussion–and a fair bit of controversy.

Today, the iPhone is nearly three years old. It has sold 50 million units worldwide, and the multitouch interface and app ecosystem it pioneered have arguably revolutionized the smartphone industry.

Today, the iPad is no longer a rumor. Launched just two months ago, it has already sold two million units and seems poised to revolutionize an industry or two of its own.

And today, Jobs is once again shaking up an industry with another open letter, “Thoughts on Flash,” a withering rumination on Adobe’s (ADBE) Flash platform and the future of online video.

Much has changed in three years. But one thing has remained constant: Apple, under Jobs, continues to drive innovation in every industry it touches.

Liveblog

A note about our coverage: This liveblog is not an official transcript of the conversation that occurred onstage. Rather, it is a compilation of quotes, paraphrased statements and ad-lib observations written and posted to the Web as quickly as possible. It is not intended as a transcript and should not be interpreted as one.

5:54 pm: In a few moments, Steve Jobs will once again take the D stage for the opening session of D8.

6:21 pm: Following a welcome from News Corp. (NWS) CEO Rupert Murdoch and a few introductory remarks from Walt and Kara, the pair welcome Jobs to the stage.

6:22 pm: The first question is about Apple surpassing Microsoft in market valuation. Jobs says “It’s surreal, but it doesn’t really mean anything.”

6:23 pm Walt references Jobs’s recent “Thoughts on Flash” essay. Even if everything you say is true, is it really fair to consumers to be so abrupt and cut them off, he asks? Jobs doesn’t seem to think it’s unfair. “Apple is a company that doesn’t have the most resources in the world, and they way we’ve succeeded is to bet the right technological horse, to look at technologies that have a future. We try to pick things that are in their springs. And if you choose wisely, you can be quite successful.”

Apple has a history of doing that, Jobs says, noting that Apple was the first company to dump the floppy and later, to adopt USB. “Sometimes when we get rid of things, people call us crazy….But sometimes you just have to pick the things that are going to be the right horse to ride forward….And Flash has had it’s day…but HTML5 is starting emerge….The video looks better and it works better and you don’t need a plug-in to run it. And while 75 percent of the video on the Web may be available in Flash, a lot of it is available in HTML5 as well.”

6:29 pm: What about developers, asks Walt. How are they impacted? Jobs draws a quick parallel to Apple’s HyperCard. “HyperCard was huge in its day,” he says, going on to note that the thousands of apps on the iPhone OS platform are testament to developer involvement.

6:31 pm: Jobs: “We didn’t set out to have a war over Flash. We made a technical decision. And it wasn’t until the iPad that Adobe raised a stink. They came after us….That’s why I wrote “Thoughts on Flash.”…We were getting tired of being trashed by Adobe in the press.”

6:32 pm: Walt: What if people demand Flash. What if they say the iPad is crippled without Flash. “We’re just trying to make great products,” says Jobs again. “We don’t think Flash makes a great product, so we’re leaving it out. Instead, we’re going to focus on technologies that are in ascendancy. If we succeed, people will buy them and if we don’t they won’t….And, so far, I have to say, people seem to be liking the iPad. We are selling an iPad every 3 seconds.”

6:35 pm: Ah! The inevitable lost-iPhone question. Walt quickly recounts the history of the discovery of the iPhone prototype, its revelation on Gizmodo and the subsequent police investigation that involved the seizure of a blogger’s computers. Where do you come down on this, asks Walt. “To make a wireless product work well, you have to test it. And one of our employees was carrying one and there’s a debate about whether it was left in a bar or stolen….And the person who found it decided to sell it…and it turned out this person plugged it into his roommate’s computer and that roommate called the police.”

6:40 pm: Jobs continues, “And the police showed up and took this guy’s computers…and the DA is investigating it…and I don’t know where it will end up.” In other words, it’s a police matter. That said, Jobs is very clearly irked by the whole debacle.

6:40 pm: Any comments on the Foxconn suicides which we’ve been hearing so much about, asks Kara. Apple is extraordinarily diligent and rigorous about vetting its manufacturing partners, Jobs answers. “Foxconn is not a sweatshop,” he adds. “They’ve got restaurants and swimming pools….For a factory, it’s a pretty nice factory.”

6:42 pm: Jobs notes that the recent suicides at Foxconn, which number 13 at last count, I think, are still below the national average in the U.S. “But this is very troubling to us,” he says. “So we send over our own people and some outside folks as well, to look into the issue.”

6:44 pm: Walt: You spent a significant portion of your career involved in a platform war with Microsoft (MSFT). And you lost. But now there are new platforms out there and you’re doing quite well on them, as are others–Google (GOOG) and Facebook. So there’s a new platform war going on. Do you see it like that?

No, we don’t see ourselves in a platform war says Jobs. “We never saw ourselves in a platform war with Microsoft, either…Maybe that’s why we lost. … But we never thought of ourselves in a platform war; we just wanted to make good products.”

And what about Google, asks Walt. The relationship has clearly changed there, hasn’t it? “Well, they’re competing with us,” says Jobs, referring to the mobile space. “We didn’t go into search.”

6:47 pm: Kara: How do you look at Google as a competitor? Eric [Schmidt, Google CEO] was on your board.

Jobs: “They decided to compete with us and got more and more serious.”

Walt circles back, asking if Jobs doesn’t feel betrayed by Google. Jobs, clearly not buying in to this line of questioning, parries: “My sex life is great, how’s yours” he says trying to end it.

6:50 pm: Kara asks if Apple might remove Google from the iPhone and iPad. Jobs says no. Again, he notes that Apple is simply trying to make the best products it can and that the market will decide whose is better. “Right now, we have the better product.”

6:52 pm: Walt wonders why Apple bought Siri, a search company. “I don’t know if I would describe Siri as a search company,” Jobs says. “They’re not in the search area…they’re in the AI area.” Then he adds, a bit vehemently: “We’re not going into search.”

6:53 pm: Walt asks about AT&T (T), whose network continues to face criticism. Jobs: They’re doing pretty good in some ways and in others they could do better. We meet with them once a quarter. Remember, they deal with way more data traffic than anyone else. And they’re having trouble. But they have the fastest 3G network and they’re improving. I wish they were improving faster….I’m convinced that any other network, had you put the iPhone on it, would have had the same problems.

6:56 pm: Jobs continues: We found a way to sell the phone that we wanted to sell and to define it the way we wanted to define it. We were able to change the rules of the game, and that’s what got us excited about the phone business….AT&T took a big leap on us and decided they were going to trust us to do the right thing with the phone. And that’s worked out quite well for both of us.

6:59 pm: The conversation moves to talk of tablets. Walt asks if Apple knew it would build a tablet before it built the iPhone.

Jobs: “I’ll tell you a secret. It began with the tablet. I had this idea about having a glass display, a multitouch display you could type on with your fingers. I asked our people about it. And six months later, they came back with this amazing display. And I gave it to one of our really brilliant UI guys. He got [rubber band] scrolling working and some other things, and I thought, ‘my God, we can build a phone with this!’ So we put the tablet aside, and we went to work on the iPhone.”

7:01 pm: What does the iPad mean for the publishing industry, Kara asks. Is it the savior that some are touting it as?

“One of my beliefs very strongly is that any democracy depends on a free, healthy press, and so when I think of the most important journalistic endeavors in this country, I think of things like the Washington Post, the New York Times, The Wall Street Journal and publications like that,” Jobs replies. “And we all know what’s happened to the economics of those businesses. I don’t want to see us descend into a nation of bloggers. Anything that we can do to help the news-gathering organizations find new ways of expression so that they can afford to keep their news-gathering and editorial operations intact, I’m all for.”

7:03 pm: Jobs adds that he believes people are willing to pay for content and that content providers are not pricing their offerings as aggressively as they should.

7:05 pm: When you did your presentation on the iPad, you described it as a new category of device, says Walt. But in order for it to succeed, people have to feel that it’s worth carrying around. Do you think the tablet will succeed the laptop, he asks.

Jobs: “When we were an agrarian nation, all cars were trucks, because that’s what you needed on the farm. But as vehicles started to be used in the urban centers, cars got more popular. Innovations like automatic transmission and power steering and things that you didn’t care about in a truck as much started to become paramount in cars. … PCs are going to be like trucks. They’re still going to be around, they’re still going to have a lot of value, but they’re going to be used by one out of X people. … I think that we’re embarked on that. Is the next step the iPad? Who knows? Will it happen next year or five years from now or seven years from now? Who knows? But I think we’re headed in that direction.”

7:10 pm: What are your thoughts on content creation on the iPad, Walt asks, noting that some people believe tablets aren’t good devices for content creation.

“Well, why wouldn’t they be good for content creation,” asks Jobs. “It can’t be that the software isn’t powerful enough, because the software is improving….These devices over time are going to grow to do new things. … You know, people laugh at me because I use the phrase “magical” to describe the iPad. But it’s what I really think. You have a much more direct and intimate relationship with the Internet and media, your apps, your content. It’s like some intermediate thing has been removed and stripped away. …. I think we’re just scratching the surface on the kind of apps we can build for it. I think one can create a lot of content on the tablet.”

What sorts of apps, asks Kara.

Productivity apps…video-editing software, says Jobs.

7:12 pm: Now a question about App Store rejections: Isn’t there a downside to Apple’s efforts to protect its customers from porn, malware, etc.

In reply, Jobs first notes that Apple, by supporting HTML5, supports a completely open platform. But it also supports a curated platform–iPhone OS. And that platform has rules. “We approve 95 percent of the apps that are submitted to the App Store every week and we approve them within in seven days.”

So what happened with that political-cartoon app you declined to approve a few weeks ago, asks Walt.

“We have a rule that says you can’t defame people,” says Jobs, noting that political cartoonists by virtue of their profession sometimes defame people. The cartoon app was rejected on those grounds, he adds. “Then we changed the rules…and in the meantime, the cartoonist won a Pulitzer….But he never resubmitted his app. And then someone asked him, ‘Hey why don’t you have an iPhone app?’ He says we rejected it and suddenly, it’s a story in the press….Bottom line is, yes, we sometimes make mistakes…but we correct them….We are doing the best we can, changing the rules when it makes sense. What happens sometimes is that some people lie, we find it, and reject it, and they run to the press, and get their 15 minutes of fame and hope it will get us to change our minds. We take it on the chin, and we move on.”

7:20 pm: Kara: “What do you do all day?”

Jobs: “I have one of the best jobs in the world. I get to hang out with some of the most talented, committed people around and together we get to play in this sandbox and build these cool products….Apple is an incredibly collaborative company. You know how many committees we have at Apple? Zero. We’re structured like a start-up. We’re the biggest start-up on the planet. And we all meet once a week to discuss our business…and there’s tremendous teamwork at the top and that filters down to the other employees…and so what I do all day is meet with teams of people and work on ideas and new problems to come up with new products.”

7:24 pm: Are people willing to tell you that you’re wrong, asks Walt.

Of course, Jobs answers. The best ideas have to win, no matter who has them.

7:25 pm: What do you imagine the next 10 years of your life is going to be about?

Oddly Jobs replies with a comment about Gizmodo and the lost iPhone prototype. “When this whole thing with Gizmodo happened, I got a lot of advice from people who said you’ve got to just let it slide…you shouldn’t go after a journalist because they bought stolen property and tried to extort you….And I thought about that and I decided that Apple can’t afford to change its core values and simply let it slide….We have the same core values as when we started, and we come into work wanting to do the same thing today that we wanted to do five years ago.”

7:27 pm: But you are going into new businesses, says Walt, trying to redirect Jobs back to the question at hand or at least get him to comment on any new markets that the company is eyeing. Advertising, for example, with its new iAds initiative.

Jobs concedes that Apple is pursuing new businesses like iAds. But he suggests the main reason it’s doing that is to make its developers more money. “We want to help our developers make some money so that they can keep providing free or really low-cost apps to customers,” he says. “That’s why we’re doing it. We’re not going to make much money in the ad business.”

7:29 pm: Jobs continues on the mobile advertising theme. “Something really interesting is happening on mobile phones,” he says. “They’re not mirroring desktops or laptop PCs. If people want to find out what restaurant to go to, they’re not going to their search engine typing in “Japanese” and “Palo Alto,” they’re going to Yelp or whatever app they want. Ads in mobile apps today, you touch them, and what is the first thing they do? They rip you out of your app, send you to the browser and then you’ve got to figure out a way back to your app. So, wouldn’t it be great if mobile ads didn’t take you out of the app, but rather took over the screen, gave you this great experience of an interactive ad, but anytime you wanted you could hit a little button that takes you right back to where you left off in your app? We figured out we could build something like this into the operating system so the apps don’t have to do it. We can make it so that an app developer can add these interactive ads in their apps with 30 minutes’ worth of work versus working with every advertiser to do some custom thing in their app, which is crazy.”

7:31 pm: A question about privacy. Is privacy looked at differently in Silicon Valley than in the rest of the world?

“We’ve always had a very different view of privacy than some of our colleagues in the Valley,” Jobs says. “We take privacy extremely seriously. That’s one of the reasons we have the curated apps store. We have rejected a lot of apps that want to take a lot of your personal data and suck it up into the cloud. Privacy means people know what they’re signing up for. In plain English, and repeatedly, that’s what it means. Ask them. Ask them every time. Make them tell you to stop asking if they get tired of your asking them. Let them know precisely what you’re going to do with their data.”

Q&A

Q: Given the events of the past few years, what would you add to the Stanford graduation speech you gave a few years ago?

A: I’ve no idea. I’d probably just turn up the volume a little bit because the past few years have reminded me how precious life is.

Q: I’d like you to put your Disney hat on for a moment….How do you preserve the value of content?

A: The way that we market movies is undergoing a radical shift. It used to be that you spent a fortune on advertising on TV running your trailers. But now you can advertise on the Web….When we went to the music companies, we said “who is your customer?” And they said, “Best Buy, Tower”…their distribution partners. But that wasn’t their customer. They needed to recognize who their true customer was….So what changed in the music business was not the back end, but the front end. The way that you market to the consumer….The film industry needs to embrace that. And it needs to let people watch the content they want to watch, when they want to watch it and where they want to watch it.”

Q: A complaint about dropped calls on AT&T’s networks. Is someone from Apple working on that?

A: You can bet we’re doing everything we can do….I can tell you what I’m told by reliable people: To make things better, people reallocate spectrum and they do things like increasing backhaul and they put in more robust switches…and things in general, when they start to fix them, get worse before they get better…and if you believe that, things should be getting a lot better real soon.

Q: How is HDCP helping the antipiracy effort?

A: We didn’t invent the stuff. The problem is that Hollywood doesn’t want what happened to the music industry to happen to them. You can’t blame them. But content protection isn’t their business and they’re grasping at straws here. But we’ve got to deal with their restrictions….I feel your pain.

Q: What’s your vision of social gaming?

A: Clearly, iPhone and iPod touch have created a new class of gaming and it’s a subset of casual gaming, but it’s surprising how good the games are. Typical console games cost $40, but on the iPhone, they cost somewhere between free and $10, and gaming on the platform is taking off. We’re trying to do the right things to enable more gaming and social gaming.

Q: Is it time to throw out the interface for TV? Does television need a new human interface.

A: The problem with innovation in the TV industry is the go-to-market strategy. The TV industry has a subsidized model that gives everyone a set top box for free. So no one wants to buy a box. Ask TiVo, ask Roku, ask us… ask Google in a few months. The television industry fundamentally has a subsidized business model that gives everyone a set-top box, and that pretty much undermines innovation in the sector. The only way this is going to change is if you start from scratch, tear up the box, redesign and get it to the consumer in a way that they want to buy it. But right now, there’s no way to do that….The TV is going to lose until there’s a viable go-to-market strategy. That’s the fundamental problem with the industry. It’s not a problem with the technology, it’s a problem with the go-to-market strategy….I’m sure smarter people than us will figure this out, but that’s why we say Apple TV is a hobby.

More Coverage on the Steve Jobs D8 Speaker Page »

Sony Bets on a Countertop View of the Web

Katherine Boehret — Tue, 11 May 2010 20:32:29 +0000

Every time a technology product breaks new ground, it has to answer the question on most consumers’ minds: Do they really need this product? Most recently, Apple (AAPL) encountered this at the launch of the iPad, which confused some consumers who weren’t sure how it would fit in with their laptops and smartphones.

This week, I tested a product that represents Sony’s (SNE) attempt to wade into a new category: the $200 Dash (sony.com/dash). This gadget, labeled by the company as a Personal Internet Viewer, is like a digital photo frame on steroids. It’s meant to run in the background of your life, cycling through on-screen data, slide-show style, while sitting on a kitchen counter, desk or nightstand.

[ See post to watch video ]

The Dash’s content includes more than 1,000 apps, the majority of which came out of Sony’s partnership with Chumby Industries, maker of its own similar devices. These apps connect to the Internet via Wi-Fi and display frequently refreshed data like Facebook photos and statuses, tweets from Twitter.com, quiz-game questions, recipe tips, email snippets and news updates. The Dash can play videos from services like Netflix (NFLX) and Amazon’s (AMZN) Video on Demand.

But aside from some faults, Sony’s biggest challenge will be convincing people that they actually need a Dash. I used it for a week, both at my office desk and at home, and I’m not convinced I need to spend $200 to watch bursts of data appear onscreen like a slow stock ticker. I already use a smartphone, laptop or iPad to check things like social-network updates, news and email—and using these never requires waiting for the right information to cycle through a screen. There were times when I glanced at my Dash in passing and read snippets of mildly entertaining information, but these moments were few and far between.

To me, the most interesting information to pass through the Dash is that which comes from personalized apps—those that the user sets up with credentials to access content aimed specifically at him or her, like messages in email and social networks. But if the Dash is set up in a kitchen, who in the family gets to set up their account on this gadget? And is all of that content acceptable for all family members to see and read in passing? I can’t imagine teens wanting parents reading their content or vice versa.

The $200 Sony Dash is designed to offer running glances of data—some personalized—throughout the day.

Some people might like the Dash for its fancy alarm-clock capabilities. It shows weather and time information in a handsome display and can play specially chosen videos or podcasts when an alarm goes off. But smartphones like Motorola’s Backflip display time and weather information in tabletop or docked mode.

The Dash has a bright, seven-inch touch screen and an accelerometer, so it can be used vertically or flipped around and laid flat, which is better for things like typing with an on-screen keyboard that appears for certain apps. It lacks a Web browser, word-processing program and a full email program. Accessories like keyboards and mouses can’t be attached to the Dash.

Most Dash apps can be browsed directly from the Dash and added to the device, though users can load apps and adjust more app settings by going to the sony.com/mydash website, where the product must be registered, on their computer. People also can use the website to set up their Amazon and Netflix accounts so videos can play on the Dash. Pandora accounts can be set up here, too, but the Pandora app never worked correctly on my Dash.

The Facebook app lets people read friends’ status messages and comments about those status messages. They can touch an on-screen thumbs up icon to like someone’s status, and can type their own comments about someone’s status. The Twitter app let me write my own tweets, but I couldn’t retweet or direct-message other users. A Sony representative said the Dash is intended to be more of a “glanceable” product with less interaction, but that doesn’t explain why the Facebook app has interactive capabilities. The representative said they may consider improving the Twitter app in the future. Both Twitter and Facebook were slow to load on the screen, taking about four seconds each for content to appear.

Sony’s representative said my office Wi-Fi could be to blame for the Dash’s slow performance. The office Wi-Fi, however, isn’t behind firewalls and never gives me trouble for other tests. A check of my home’s Wi-Fi network showed I had a similar low 42% “link quality” on the Dash there. But my nearby MacBook and iPad showed full signal strength and worked perfectly.

The Dash has several geeky qualities. Setting it up to work with a password-protected Wi-Fi network prompts users to choose the correct key encoding—either HEX or ASCII—neither of which are familiar to most people and the Help button doesn’t clarify matters. Apps with email envelope icons in them, like Martha Stewart’s Everyday Food app, don’t let users email content (in this case, a recipe) to friends. Instead, selecting this icon sends the recipe to the person’s own email address—the one with which the device was registered—and the email says it’s from “chumby.” This name is completely confusing to people who know nothing about Chumby and its connection with Sony.

Sony is planning to fix a few flaws of the Dash and add more functions, including a way to jump directly to an app rather than cycling through the entire list of apps, through an over-the-air software update at the end of May. This fix also will enable the Dash’s USB port to play photos and music on the device. It currently isn’t functional.

Even if all bugs are fixed on the Sony Dash, I still have trouble seeing how this type of product would be worth $200 for most average users, given the way they already use other devices.

Write to Katherine Boehret at mossbergsolution@wsj.com