AllThingsD » user interface

Major Xbox Software Update Is Facing Slight Delay

Tricia Duryee — Tue, 06 Dec 2011 18:33:20 +0000

Microsoft’s big Xbox refresh, slated to be released today, is facing a few last-minute hiccups.

In a statement to All Things D, Microsoft said: “We are still working to get the release out. Stay tuned, we’ll have an update this afternoon on when it will begin rolling out.”

(Update: By late afternoon, Microsoft said the rollout would begin gradually in a few hours.)

The free over-the-air software update was due to hit the Xbox this morning.

As part of the update, the Xbox is getting a major face-lift that would give users the ability to control the interface with the Kinect using voice and gestures.

It also aims to turn the game console into an entertainment hub for the living room through the addition of several new content deals that will provide access to more movies and TV.

The delay was first reported by Xbox employee Larry Hryb, who goes by @majornelson on Twitter. At roughly 7 am PT, he tweeted: “FYI: The timing for Xbox 360 dashboard update has been slightly delayed. I’ll have a status update later today.”

In a follow-up tweet, he added: “I’ll share additional details when I have more to share. Until then, thanks for you patience.”

Here's How Microsoft Is Adding Voice Control and Gestures to the Xbox (Video)

Tricia Duryee — Mon, 05 Dec 2011 05:00:29 +0000

Microsoft is planning a massive software update on Tuesday for the Xbox, beginning the game console’s transformation into an entertainment hub for the whole family.

The free update will allow users to control the console using their voice and gestures, or even their Windows Phone (if they have one).

In addition, Microsoft will begin to add more than 40 content providers to the console to increase the catalog of live and streamed TV, movies and music.

Microsoft has announced nearly all of these details previously, including some of its content partners, so today’s announcement serves as a reminder now that the final product is ready to go.

Last week, I met up with Michael Suraci, Xbox’s director of marketing, to get a preview of the updates.

According to Suraci, Kinect, the motion sensor that launched last year, is a central part of the update. When it was introduced, it seemed that all it was good for was dance games, but clearly Microsoft had much bigger plans for the camera and the microphone.

Now users can speak naturally to the Xbox, which tears down a number of barriers to family members in the household that weren’t comfortable with the clunky controller. If Microsoft pulls it off, it could teach people that televisions are meant to be talked to, just as Apple has taught people that screens are meant to be touched.

An unknown subset of the nearly 60 million Xbox owners worldwide that have purchased Kinect will be able to use all the new features in the update.

But everyone will have access to many of the updates.

One major improvement is in navigation. For example, the old interface required the user to decide which category they wanted to go into. For example, games, video or music. Then, they had to choose the application, like Netflix, ESPN or Zune.

In the new user interface, the person can search across all of the categories and apps.

As Suraci demonstrates in the video, a user can say: “Xbox: Bing, ‘Fast and the Furious.’”

The results show all of the content that matches that criteria across games, music, video and other categories. The style of the user interface will be recognizable to anyone using a Windows Phone. The format will also be carried over to the upcoming Windows 8 update.

During Suraci’s demonstration, the software got confused a couple of times, but still, searching by voice will be much faster than typing in a string of words, letter-by-letter, using the controller to scroll through the alphabet.

Going forward, the Xbox could replace the need for a second set-top box in the household, but as Peter Kafka has mentioned before, it’s not a service for customers looking to cut the cord. In order to stream live TV, or watch movies, you’ll either have to pay for a subscription — like Verizon FiOS or Comcast’s Xfinity — or pay a la carte.

On Tuesday’s launch, the amount of content that will be available in the U.S. will be somewhat disappointing. But later in December and in early 2012, you will start to see integrations with Verizon FiOS, YouTube, HBO GO and Xfinity On Demand, TMZ, UFC, Wal-Mart’s Vudu service and others.

[ See post to watch video ]

From iPods to Thermostats: Nest CEO and Founder Tony Fadell Speaks! (Video)

Kara Swisher — Tue, 29 Nov 2011 19:02:43 +0000

When Tony Fadell left Apple for good in March of last year, the man who has been dubbed the “father of the iPod” said in an interview that his “primary focus will be helping the environment by working with consumer green-tech companies.”

Fadell has kind of kept that promise with the recent launch of Nest, his new start-up that is focused on super-smart, well, thermostats.

Before you drift off to dreamland at the thought of being even slightly interested in the mundane household device that you fight over with your family (along with the remote), Nest is indeed in keeping with the idea of making the home more digitally aware.

With a wheel user interface, a Wi-Fi connection, sensors aplenty and an ability to learn your behavorial patterns, Nest is a temperature-taking version of an iPod.

And it’s also pretty, clad in simple brushed stainless steel, and pricey too. And, also like most Apple products, it is selling like hotcakes.

Here’s the always affable Fadell talking about why he moved in this unusual direction, although he gives up little info about Nest’s funding:

[ See post to watch video ]

Sell Me an iPhone, Siri

John Paczkowski — Wed, 02 Nov 2011 10:30:05 +0000

No surprises here: one of the biggest selling points of Apple’s new iPhone 4S is Siri, the speech-recognition personal assistant that’s built into the device.

While Siri still has a way to go if it is to popularize voice as the next major user interface, its natural-language processing and automation abilities are already good enough to be a real competitive advantage for Apple in the mobile market.

It’s pushing competitor costs up, as rivals scramble to come up with equivalent voice command offerings — not a cheap or easy feat, considering the level of Siri’s applied artificial intelligence and speech comprehension.

And better than that, it’s creating a consumer bias towards the 4S, Apple’s newest iPhone and presumably the one with the highest margins.

Sterne Agee analyst Shaw Wu says his latest checks with industry and supply chain sources show broad sales strength across Apple’s entire iPhone portfolio, but most of all for the 4S. Evidently lots of folks who could be spending $99 on the iPhone 4 are opting to fork over another $100 for the 4S — and a lot of them are doing it for Siri.

“Despite global macroeconomic headwinds, Apple continues to defy conventional wisdom with a higher-end product mix,” Wu says. “Talking to industry sources, what’s driving the 4S is better than expected reception of its new Siri software.”

The reason for that? Siri’s voice recognition actually works — and pretty consistently, unlike competing solutions, which are often unreliable. And as of today, it’s still in beta. So it will certainly get better and more powerful over time. And it will continue to drive sales.

To wit, Wu’s forecast for the December quarter, which we’re only about a third of the way through: 26 million iPhones — a new record.

Qualcomm Grabs Part of GestureTek, Envisions Gesture-Based Controls on Phones

Arik Hesseldahl — Mon, 25 Jul 2011 12:15:07 +0000

Qualcomm, the wireless chip maker, said today it has acquired some assets of GestureTek, a privately held Sunnyvale, Calif.-based company in the gesture-recognition field.

Terms were not disclosed, but Qualcomm is taking control of certain parts of GestureTek’s business geared toward smartphones, while leaving behind some non-phone-related parts concerned with public displays and digital signage.

The plan is to add GestureTek’s technology to future versions of Qualcomm’s Snapdragon processors for smartphones, Steve Mollenkopf, a Qualcomm executive vice president, said in a statement.

I hadn’t heard of GestureTek before today, but I did find a video from last year demonstrating its Momo engine. The technology follows the movement of your head or face or hands as part of the user interface, so you can answer a call, play a game or turn a page without having to touch a button or the screen.

The demonstration below, which is about a year old, shows the technology built into a mobile gaming device. I wonder what it would look like on a phone.

Tobii, Maker of All Things Eye-Tracking, Demos at D9

Erik Silk — Wed, 01 Jun 2011 19:13:57 +0000

As digital interfaces continue to evolve, so does the way that we interact with and control technology.

Tobii Technology already makes the eye-tracking tools used by device and software manufacturers to learn about how consumers use their products, and today they take the main stage at D9 to show off something new.

12:16 pm: Walt and Kara are checking out Tobii’s eye-tracking laptop. The technology is being used in many fields, from defense to education.

12:17 pm: Tobii General Manager Barbara Barclay is pointing out that not very much has actually changed in laptop interfaces recently, but eye-tracking will make things more efficient.

12:18 pm: Barclay is demonstrating the interface. She’s using her eyes to flip through menus, and her hands to do the actual selection.

12:18 pm: Previous eye-tracking technology required much longer gazes to get anything done, according to Barclay.

12:19 pm: “The whole idea is that it takes 20-40 milliseconds to look across the screen– why waste time with a mouse?”

12:20 pm: Eye-tracking is a useful supplement to what you’re doing, says Barclay. She’s now using the interface to interact with a map, zooming in on specific locations. “This is a very simple application here.”

12:21 pm: “You can take a Google map, and literally just drill down into the center with this.”

12:21 pm: Barclay’s next example is navigating an image gallery. She’s looking at a picture of Katy Perry, though she’s “not very trendy” anymore, so she switched to a photo of Miles Davis.

12:22 pm: This technology is useful to aspiring developers, because there will come a time when eye-tracking is cheap enough to go in any technology, according to Barclay.

12:23 pm: Walt wants a projection on when we’ll see this technology more widespread. It’s “a few years out,” says Barclay.

12:24 pm: Drowsiness detection for drivers, among other things, is one of many other applications for eye-tracking, according to Barclay. And now it’s time for lunch.

[ See post to watch video ]

Nokia to Apple: From Hell's Heart I Stab at Thee

John Paczkowski — Tue, 29 Mar 2011 15:55:29 +0000

Nokia’s obsession with Apple has officially crossed over into the Ahabian.

Aghast at the U.S. International Trade Commission’s ruling on its first complaint against Apple, Nokia has filed a second, accusing Apple of infringing its patents “in virtually all of its mobile phones, portable music players, tablets, and computers.”

At issue in the complaint are seven patents that Nokia argues “are now being used by Apple to create key features in its products in the areas of multi-tasking operating systems, data synchronization, positioning, call quality and the use of Bluetooth accessories.” Taken together with the IP cited in Nokia’s previous ITC complaint and related cases in the U.S., U.K., Germany and The Netherlands, the company has nearly four dozen patents in play in its suit against Apple.

“Our latest ITC filing means we now have 46 Nokia patents in suit against Apple, many filed more than 10 years before Apple made its first iPhone,” Paul Melin, Nokia’s VP of intellectual property said in a statement. “Nokia is a leading innovator in technologies needed to build great mobile products and Apple must stop building its products using Nokia’s proprietary innovation.”

Almost sounds like Nokia’s saying it invented the iPhone, doesn’t it? Which is ironic, considering the company is on the record professing its fondness for Apple’s handset.

Asked once about the striking similarities between a touchscreen device it was designing and the iPhone, Anssi Vanjoki, Nokia’s head of multimedia devices at the time, replied, “If there is something good in the world then we copy with pride.”

PREVIOUSLY:

Nokia Sues Apple

Did Nokia Sue Apple Before Apple Could Sue Nokia?

Nokia’s New Focus Is Mobile Services? Sure It’s Not Lawsuits Against Apple?

Apple Countersues Nokia for Copying iPhone (Plus Disputed Patents and Full Text of Counterclaim)

ITC Investigating Nokia Over Apple Patent Complaints and Vice Versa

Nokia Accuses Apple of “Legal Alchemy.” Stops Short of “Chymistry” and “Heresy.”

Apple Vs. Nokia: The Battle of Britain

Apple Vs. Nokia: The Battle of Britain II

ITC: Apple Did Not Infringe Nokia Patents

Exclusive: Former Facebook Ad Head Mike Murphy Takes Senior Advisor Role at Zynga

Kara Swisher — Mon, 24 Jan 2011 03:02:01 +0000

Mike Murphy–Facebook’s first head of advertising sales, who left the social networking giant in October to take some personal time off–seems done with relaxing.

He is now taking a part-time, but significant, role at online gaming phenom Zynga to help formulate its advertising strategy.

In addition, Murphy is also close to formalizing a consulting relationship with Facebook.

Given there has been strong interest from more obvious Facebook competitors in retaining Murphy–including Google and Twitter–his move to Zynga is probably the best outcome for it.

Although the relationship has been tense at times, Zynga remains one of Facebook’s major strategic partners.

Facebook has reportedly been close to filling Murphy’s job, talking to several major online ad execs recently, but has not yet replaced him.

While it is not clear what Murphy will be doing for Facebook, where former Google exec David Fischer runs the ad business, Murphy’s role at Zynga will be quite deep and could expand over time even more.

It will include overseeing the development of Zynga’s advertising strategy, team growth and advertising products, and creating new relationships with top brands.

After being contacted by BoomTown about the new job, Murphy confirmed it and said in a statement:

“Social games are becoming a core way for marketers to engage with their customers. Zynga’s network of games have created an incredible opportunity for advertisers to create passionate relationships and emotional connections with their customers.”

Indeed, as it moves toward an inevitable IPO later this year, Zynga is upping its focus on building its advertising business, aiming at selling its fast-growing audience and the frequency and engagement they use its casual gaming products.

At Zynga, Murphy will lead and build the team, scaling its relationships with big-name partners.

The company has already dipped its toe in this arena, integrating some major brands into its games in recent campaigns.

Such online-offline customer efforts, although early, have had strong adoption, such as a recent one to plant branded blueberry crops–organic!–in its flagship FarmVille game for General Mills cereals.

There has also been a McDonald’s-branded farm in FarmVille. (McReally.)

Interestingly, in an inside-Silicon-Valley-baseball way, the move to Zynga will reunite Murphy, the former Yahoo exec who ran global advertising strategy for Facebook for five years, with Owen Van Natta.

Van Natta was once COO of Facebook and hired Murphy there. He is now EVP of Business at Zynga.

Along with Murphy, Van Natta has also brought in Dani Dudeck as communications head from Myspace, where he had a rocky tenure as CEO of the News Corp. unit.

And Katie Geminder, who was a design and user interface exec at both Facebook and Myspace, is also now at Zynga in a similar full-time role.

At the time he announced his departure from Facebook in the fall, Murphy said he had decided to step down in order to take some personal time off, noting that hundreds of nights on the road over the years had been enough.

“For the last five years of hyper-growth here, I have been focused on Facebook,” said Murphy. “Now, I felt it was time to shift that focus to my family.”

And now, apparently, to Zynga.

AT&T and Friends Talk Up 4G Network, New Devices

Ina Fried — Wed, 05 Jan 2011 17:35:33 +0000

AT&T said on Wednesday that it plans to speed up development of its next-generation cellular network, completing the LTE network by the end of 2013.

Speaking at the Consumer Electronics Show, AT&T executive Ralph de la Vega said that the company plans to release 20 4G devices this year both for the LTE network and for its current HSPA+ network.

De La Vega said just after that that the company will have devices on the Apple, Android, BlackBerry and Windows Phone 7 operating systems. (Update: 12:12 p.m.: While some in the audience, including Mobilized, heard an implication that there would be a 4G iPhone, an AT&T representative said De La Vega was only saying that the iPhone would be part of AT&T’s smartphone lineup and not suggesting a 4G version.)

Among the devices that will be on AT&T’s HSPA+ network is the Motorola Atrix 4G, a dual-core-powered Android phone from Motorola. The phone, which also packs 1GB of RAM, was launched by Sanjay Jha, CEO of newly split-off Motorola Mobility. one of the more interesting features is the phone’s optional “lap dock,” which allows the phone to power a small laptop capable of running a desktop version of the Firefox browser, among other programs.

AT&T will also have a new phone from HTC that will include a new version of the company’s Sense user interface and also connect to a new HTCSense.com Web portal.

“HTCSense.com makes your smartphone even smarter,” HTC CEO Peter Chou said, demonstrating a feature that lets you ring your phone when it is lost in the house or send a lost-and-found message to appear on a phone you left in a cab.

By building both HSPA+ and LTE networks, De la Vega said that the company will offer more speed and flexibility.

“More importantly, we will deliver an experience our competitors will not be able to match,” De la Vega said.

Ford Drives Digital Dashboards to Next Level

Walter S. Mossberg — Thu, 07 Oct 2010 01:03:22 +0000

Americans spend vast amounts of time in their cars, where many feel cut off from the digital world. Using a cellphone or digital music player, even in a legal manner, can be clumsy. And a car’s user interface for non-driving functions can seem ancient compared with how other devices are controlled outside the vehicle.

[ See post to watch video ]

So, auto makers have been trying to bring some of the feel of computers and consumer electronics to the dashboard, making it easier to use phones and music players in a safe way, through big screens and voice-command systems that allow the use of these devices without handling or seeing them. Ford placed a large bet on this trend in 2007 with a system called Sync, which I liked when I reviewed it then.

Now, Ford (F) is taking another big step, introducing a second generation of Sync that aims to redesign the entire user interface of the dashboard with color-coded touch screens, better voice recognition and five-way control pads on the steering wheel. This new system redefines the way you control in-car entertainment and climate settings; permits personalization of things like instrument-cluster gauges; and even lets you set up a Wi-Fi network in the car.

I’ve been testing the new Ford system, called MyFord Touch, for a couple of weeks on a 2011 Ford Edge Limited SUV, one of the first two models on which it is being offered. (The other is the Lincoln MKX, with a MyLincoln Touch system.) The Edge starts at $27,000, but the configuration I tested, on which the new interface is standard, lists for $36,000. On other versions of the Edge, MyFord Touch is available as part of a $1,000 option package.

MyFord Touch’s 8-inch touch screen, with function icons in the corners that switch the screen among four main functions: multisource audio entertainment, navigation, phone and climate control.

In general, I liked MyFord Touch, once I got used to it and configured its settings and its connection to phones and music players. The layout of most of the displays is clear and logical, and the voice-command system is still the best I’ve ever used in a car.

But Ford’s new user interface has so many options and functions that I believe it presents a challenging learning curve. Learning the new system can be distracting while driving, at least at first—even though Ford disables some functions while the car is in motion and even though voice commands are easy and plentiful, allowing you to keep your eyes on the road and hands on the wheel.

I urge caution, because this a very different dashboard than you may be used to. I only had the car for a short time, and put very few miles on it, so I can’t say how quickly the new features can become second nature and nondistracting. But anyone buying a car with MyFord Touch should always set up and configure it while parked, use voice commands whenever possible and avoid experimenting with new features and functions while driving. My advice is to learn these in the driveway, gradually.

Instead of the usual array of knobs, dials and passive screens, MyFord Touch is dominated by a giant 8-inch touch screen, with large function icons in the center and color-coded corners that you touch to switch the screen among four main functions: multisource audio entertainment, navigation, phone and climate control. There is also a “home” view, combining common functions that can be personalized.

The system also has several other elements. There are twin 4-inch screens on either side of the speedometer. The one on the left presents vehicle information, such as miles traveled, and allows you to customize some of the gauges so that, for instance, you can finally banish that tachometer you never use in favor of, say, a digital readout on gas-mileage efficiency. The one on the right replicates, in simpler form, the main functions of the center screen, so you can select and check things like audio and climate control without looking at, or touching, the main screen.

These smaller screens are controlled by five-way arrow clusters on the steering wheel, like controllers on iPods and other devices usable by touch alone. There also are some large, touch-sensitive buttons below the main center screen for things like setting volume and fan speed.

Finally, most, but not all, of these functions can be controlled by tens of thousands of available voice commands. And many of these commands can now be spoken without prefacing them with special terms. For instance, you can dial a contact by saying her name at any time, even if you’re not in the phone module on the screen, and even if you don’t first say “phone.”

This voice system worked very well for me, and is the crucial element of reducing distraction. But it wasn’t perfect. For instance, it had trouble with some names in my contact list with multiple entries, and with some streets in the navigation system.

Ford believes the combination of the touch screen, the instrument cluster screens and controls, and the voice commands provides a redundancy and ease of use that should allow both a familiar digital experience and safe driving. Of course, some believe doing anything but driving, no matter how those tasks are performed, is dangerous.

I tested MyFord Touch with an iPhone and an Android phone, which I connected wirelessly; and a standard iPod, which I connected via one of the two USB ports built into the car. I also tested a USB flash drive containing music and a couple of photos, since you can add a personal photo to one of the available views on the big screen. In addition, I tried a USB cellular modem lent me by Ford that creates a Wi-Fi network in the car, presumably only for the use of passengers with laptops and other devices.

All of these devices worked pretty well, but not without issues. The car easily recognized and used both phones for calling, and the iPod generally worked fine. But Bluetooth streaming of music from the phones, which is still an evolving industry feature, periodically failed and never displayed song or artist names. On the physically connected iPod, some album covers didn’t display.

At the moment, only one USB modem, an AT&T (T) model, works with MyFord Touch, and setting it up proved complicated. My general view is that, while operating the touch screen’s main functions is easy, the various setup and option menus are too complex.

The new Ford system can read text messages to you and let you send a limited number of canned responses—the idea being to make texting in a car somewhat safer. But I couldn’t try this as neither of my test phones supported this function.

Ford also has announced that the new system will support some third-party apps, like the Pandora music service, and will eventually have a Web browser for the big screen that would only work when the car is parked. But neither of these features is available yet.

For those who believe doing anything but driving in a car is dangerous, no amount of touch screens, voice commands or redundancy will do. But, for people who would like to enjoy some of their digital lifestyle in a car, MyFord Touch is worth checking out—as long as you take it slowly.

Write to Walt Mossberg at mossberg@wsj.com.

Apple Selling .434 iPads Per Second

John Paczkowski — Tue, 22 Jun 2010 15:20:25 +0000

Some more iPad trumpet-blowing from Apple: The company sold three million iPads as of Monday–80 days after the U.S. launch. That’s approximately 37,500 iPads a day–1,562 per hour, 26 per minute and .434 per second.

“People are loving iPad as it becomes a part of their daily lives,” CEO Steve Jobs said in a statement. “We’re working hard to get this magical product into the hands of even more people around the world, including those in nine more countries next month.”

The current pace of iPad sales means Apple (AAPL) appears on track to blow the doors off most analyst estimates. Earlier this year, Bernstein analyst Toni Sacconaghi predicted sales would hit five million units in the first year, while Morgan Stanley (MS) analyst Katy Huberty was looking for more than six million. More recently, RBC Capital Markets analyst Mike Abramsky bullishly predicted sales of eight million, which at this point seem entirely realistic.

The official release below.

Apple Sells Three Million iPads in 80 Days

CUPERTINO, California–June 22, 2010–Apple® today announced that it sold its three millionth iPad™ yesterday, just 80 days after its introduction in the US. iPad is a revolutionary and magical product that allows users to connect with their apps, content and the Internet in a more intimate, intuitive and fun way than ever before.

“People are loving iPad as it becomes a part of their daily lives,” said Steve Jobs, Apple’s CEO. “We’re working hard to get this magical product into the hands of even more people around the world, including those in nine more countries next month.”

Developers have created over 11,000 exciting new apps for iPad that take advantage of its Multi-Touch™ user interface, large screen and high-quality graphics. iPad will run almost all of the more than 225,000 apps on the App Store, including apps already purchased for your iPhone® or iPod touch®.

Users can browse the web, read and send email, enjoy and share photos, watch HD videos, listen to music, play games, read ebooks and much more, all using iPad’s revolutionary Multi-Touch user interface. iPad is 0.5 inches thin and weighs just 1.5 pounds–thinner and lighter than any laptop or netbook–and delivers up to 10 hours of battery life.

[Image credit: Gizmodo commenter modestmouse]

Exclusive: Palm Loses Mobile Design Guru Matias Duarte to Google

John Paczkowski — Thu, 27 May 2010 11:45:14 +0000

Looks like Palm is suffering a bit of post-acquisition talent drain.

Mobile user interface master Matias Duarte has left Palm and evidently hired on at the most obvious of places: Google.

Duarte, who led development of Palm’s webOS UI as the company’s senior director of human interface and user experience, has jumped ship, Palm (PALM) confirms. And while the company refuses to tell me where he’s going, multiple sources say it’s Google (GOOG), where he’ll presumably be working on Android, the company’s open-source platform for mobile devices–noncompete clauses permitting, of course.

Duarte’s departure is a significant loss for Palm and new owner Hewlett-Packard (HPQ), which has said it plans to “double down” on webOS. His prowess with user experience and information design is well known in the industry. Before Duarte landed at Palm in 2007, he was design chief at Helio. And prior to that, he led the team that created the Danger Hiptop mobile device. When Palm announced the Pre at the Consumer Electronics Show in January 2009, it was Duarte who introduced the design of webOS.

So, as I said, a real loss for Palm as it heads to its new home at HP. And a bittersweet moment for Duarte, who had great hopes for Palm’s reinvention. As he wrote in a 2009 blog post: “When I started in this field, the Palm V was the unquestioned leader in mobile devices. To this day I believe it represents one of the best consumer electronic products ever created. I always aspired to match Palm in simplicity, usability and design–so now that I’m here, I feel like a kid who’s just been handed the keys to Daddy’s convertible.”

Looks like you’ve got the keys to the Segway now, my friend.

Google and Duarte have not yet responded to requests for comment. I will update here if they do.

UPDATE: Google confirms that Duarte has joined Google as User Experience Director for Android. The company declined further comment.

Nokia's New Focus Is Mobile Services? Sure It's Not Lawsuits Against Apple?

John Paczkowski — Fri, 07 May 2010 15:42:06 +0000

Nokia might not be able mount a reasonable challenge to Apple in the smartphone market, but it can certainly mount one in court. The company escalated its legal battle with the iPhone maker this morning, lodging a fourth patent-infringement complaint against it.

Filed in Federal District Court in the Western District of Wisconsin, the suit alleges that Apple’s (AAPL) iPhone and iPad 3G infringe on five Nokia (NOK) patents related to enhanced speech and data transmission, the use of positioning data in applications, and innovations in antenna configurations.

“Nokia has been the leading developer of many key technologies in mobile devices,” said Paul Melin, general manager, Patent Licensing at Nokia. “We have taken this step to protect the results of our pioneering development and to put an end to continued unlawful use of Nokia’s innovation.”

Nokia first sued Apple in October 2009, claiming the iPhone violated 10 of its patents covering various wireless data, speech coding, security and encryption technologies.

Then, in December, Nokia filed a complaint with the U.S. International Trade Commission alleging that Apple infringes its patents “in virtually all of its mobile phones, portable music players and computers.”

Shortly thereafter, the company sued Apple in U.S. District Court in Delaware, making similar allegations.

Apple declined comment, but counterclaims Apple filed against Nokia last December offer a bit of insight into what its thinking on the matter might be.

In 2007, Apple introduced the iPhone a ground-breaking device that allowed users access to the functionality of the already popular iPod on a revolutionary mobile phone and Internet device. The iPhone is a converged device that allows users to access and ever expanding set of software features to take and send pictures, play music, play games do research, serve as a GPS device and much more….The iPhone platform has caused a revolutionary change in the mobile phone category.

In contrast, Nokia made a different business decision and remained focused on traditional mobile wireless handsets with conventional user interfaces. As a result, Nokia has rapidly lost share in the market for high-end mobile phones. Nokia has admitted that, as a result of the iPhone launch, “the market changed suddenly and [Nokia was] not fast enough changing with it.

In response, Nokia chose to copy the iPhone, especially its enormously popular and patented design and user interface….

As Anssi Vanjoki, Nokia’s executive Vice President and General Manager of Multimedia, stated at Nokia’s GoPlay event in 2007 when asked about the similarities of Nokia’s new offerings to the already released iPhone: “[i]f there is something good in the world, we copy with pride.” True to this quote, Nokia has demonstrated its willingness to copy Apple’s iPhone ideas as well as Apple’s basic computing technologies, all while demanding Apple pay for access to Nokia’s purported standards essential patent. Apple seeks redress for this behavior.

Five dollars and a dusty old Nokia 1100 says this thing settles out of court.

T-Mobile's HD2 Has Great Screen, Weak Software

Walter S. Mossberg — Thu, 22 Apr 2010 01:03:02 +0000

For all the buzz about tablet computers, the hottest category among small digital devices remains the super-smartphones, those pocket-size, touch-screen computers for running apps.

Apple this week reported strong sales of its iPhone. New phones running Google’s Android software platform seem to appear almost monthly and reportedly sell briskly. As these phones have added capabilities, some have gained larger screens. While Apple has stuck with a screen that’s 3.5 inches diagonally, some Android phones sport 3.7-inch screens. Now there is a competitor with a truly huge screen—4.3 inches. It’s the HD2 from Taiwan-based HTC, and it is being sold by T-Mobile in the U.S. for $199 with a two-year contract.

[ See post to watch video ]

T-Mobile boasts that the HD2′s screen is the biggest on a U.S. smartphone. But how big is too big for a device that is meant to be toted in a pocket or purse? How valuable is a large screen compared with well-designed software?

To find out, I’ve been testing the HD2. My verdict is that, despite the larger dimensions required by its giant screen, the HD2′s hardware is attractive and unlikely to put off people who have already crossed over to bigger devices, like the BlackBerry or iPhone.

However, I found the HD2 to be significantly inferior overall to touch-screen rivals from Apple (AAPL) and Google (GOOG), mainly because of its software, based on the aging mobile Windows platform from Microsoft (MSFT). While HTC has added its own software overlay to dress up the design, I still found using the HD2 to be too often a chore. It looks cluttered, a patchwork of different interfaces. And, in my tests, it was prone to error messages and even freezing. Also, despite a fast processor, the software responded sluggishly too much of the time.

Another important downside for prospective HD2 buyers is that the Microsoft software version on which it is based can be viewed as a dead end. The software giant is producing an entirely new mobile-software platform, Windows Phone 7, due late this year.

The HD2 supersmartphone

HTC says the HD2 won’t be upgradable to the new Microsoft platform, nor will it run the new generation of third-party apps Microsoft hopes to attract. The HD2 has access to only about 1,200 third-party apps, versus 185,000 for iPhone and over 30,000 for Android.

The HD2 is both wider and taller than the iPhone and the flagship Android phone, Google’s Nexus One. But it is actually a tad thinner than either of those. The bigger difference is weight. While the iPhone and the Nexus One tip the scales at under 5 ounces, the HD2 weighs substantially more—5.54 ounces.

Despite the larger footprint and weight, I didn’t find the HD2 clumsy to carry in a pocket or odd to hold up to my ear. The screen isn’t only large, but vivid and pleasing. Videos and photos look beautiful on it.

T-Mobile has bundled some nice apps with the HD2 and placed them on the home screen. These include the Barnes & Noble e-book reader, the Blockbuster video download service, and a trial of the MobiTV live TV app. After some false tries and error messages, I was able to rent and watch a movie from Blockbuster (BBI), watch TV and buy a couple of books from Barnes & Noble (BKS). I also could sync photos, music and videos from my own PC and Mac.

The camera, which takes photos and videos, has a 5-megapixel resolution and a flash, and took better pictures than my iPhone does. Phone calls were crisp and clear, the 3G-cellular connectivity was fast, and the built-in Wi-Fi worked fine. Memory is generous for the price, at 16 gigabytes on a removable card, plus another gigabyte internally.

But my problem with the HD2 is mainly its software and user interface. Unlike on Android phones and the iPhone, there is only one home screen available for app icons, and much of it is taken up with a huge clock widget that can’t be removed. That leaves only nine icon slots to fill with your favorite apps or functions, compared with scores on competing phones.

To help make up for this, there is a band of smaller icons along the bottom of the screen, which offers limited customization. But the combination was a confusing jumble, to my eye. In addition, I found the touch functionality was often sluggish and halting. It frequently took hard presses to activate icons on the screen. And twice, while simply dialing a phone call, the device froze on me. I have occasionally had similar bad experiences on rival phones, and T-Mobile says these problems aren’t typical. But the glitches occurred too often for my taste on the HD2.

So, my bottom line is that the HD2 might be fine for folks who value the large screen above all. But, for everyone else, I’d look elsewhere.

Find Walt Mossberg’s columns and videos, free, at the All Things Digital Web site, walt.allthingsd.com. Email mossberg@wsj.com.

Apple iPad 3G Arrives in U.S. on April 30

John Paczkowski — Tue, 20 Apr 2010 12:50:49 +0000

When Apple (AAPL) said the 3G-enabled version of its new iPad slate would ship by “late April,” it wasn’t kidding. In a press release issued moments ago, the company said the device will arrive at market and in the hands of U.S. customers who pre-ordered it on Friday, April 30.

The official announcement below.

iPad Wi-Fi + 3G Models Available in US on April 30

CUPERTINO, California—April 20, 2010—Apple® today announced that the Wi-Fi + 3G models of its magical iPad™ will be delivered to US customers who’ve pre-ordered on Friday, April 30, and will be available in Apple retail stores the same day starting at 5:00 p.m.

iPad allows users to connect with their apps and content in a more intimate, intuitive and fun way than ever before. Users can browse the web, read and send email, enjoy and share photos, watch HD videos, listen to music, play games, read ebooks and much more, all using iPad’s revolutionary Multi-Touch™ user interface. iPad Wi-Fi + 3G models are just 0.5 inches thick and weigh just 1.6 pounds—thinner and lighter than any laptop or netbook—and deliver up to 10 hours of battery life for surfing the web on Wi-Fi, watching videos or listening to music, and up to nine hours of surfing the web using a 3G data network.*

Apple retail stores will offer a free Personal Setup service to every customer who buys an iPad at the store, helping them customize their new iPad by setting up their email, loading their favorite apps from the App Store, and more. US Apple retail stores are also hosting special iPad workshops to help customers learn more about this magical new product.

Pricing & Availability
iPad is available in Wi-Fi models in the US for a suggested retail price of $499 for 16GB, $599 for 32GB and $699 for 64GB. The Wi-Fi + 3G models will be available on April 30 in the US for a suggested retail price of $629 for 16GB, $729 for 32GB and $829 for 64GB. iPad is sold in the US through the Apple Store® (www.apple.com), Apple’s retail stores, most Best Buy stores, select Apple Authorized Resellers and campus bookstores. AT&T is offering breakthrough 3G pre-paid data plans for iPad with easy, on-device activation and management.

iPad will be available at the end of May in Australia, Canada, France, Germany, Italy, Japan, Spain, Switzerland and the UK. Apple will announce international pricing and begin taking online pre-orders for iPad on May 10.

Is Apple Closing Off the iPhone to Rival Ad Networks?

Peter Kafka — Mon, 12 Apr 2010 21:35:53 +0000

Is Apple, which just launched its own ad network, crippling competitors that want to sell ads on its iPhones and iPads?

That’s how some competitors are interpreting a clause in the developer agreement Apple released last week when it announced the new operating system that will power its mobile devices.

They’re concerned about language in the contract that seems to ban apps from transmitting data that third-party ad networks would use to track their ads’ performance. If they’re right, Apple’s contract would severely handicap rival “in-app” ad networks–like Google’s AdMob–without formally banning them.

“Ads don’t exist without analytics,” says a mobile ad executive. “Can’t measure it, can’t bill for it.”

The language in Apple’s agreement that worries ad networks also seems to cause problems for companies that only sell analytics, like Adobe’s Omniture.

I’ve included the full text of Section 3.3.9, which falls under the “User Interface, Data Collection, Local Laws and Privacy” section of Apple’s agreement, at the bottom of this post. But here’s what seems to be the crucial bit:

“Notwithstanding anything else in this Agreement, Device Data may not be provided or disclosed to a third party without Apple’s prior written consent. Accordingly, the use of third party software in Your Application to collect and send Device Data to a third party for processing or analysis is expressly prohibited.”

As I understand it, Apple is arguing that app makers can’t pass along information that incorporates each phone’s “unique device identifier” to ad networks and measurement companies.

This doesn’t expressly prohibit ad networks from selling ads, but it prevents them from selling targeted advertising, which is close to the same thing when it comes to mobile devices. The same problem would plague analytics companies, which might be able to compile very broad usage info about apps, but little else.

I’ve asked Apple (AAPL) for comment, but haven’t heard back. I’m also waiting to hear from Adobe (ADBE), which is already battling Apple over a clause in the developer contract that more or less prohibits its Flash standard, and Google (GOOG), which has been cheering on Apple’s entry into mobile ads.

I did talk to Peter Farago, who runs marketing for Flurry, a mobile app analytics company; he says Flurry executives noticed the language in the contract when it was released last Thursday and have been trying to figure it out since then. Farago says Flurry is worried, but figures there will be some way to work with Apple.

“It’s too early to tell. No one’s freaking out,” he says. “There’s more to understand about it, and we’re dialoguing with Apple about it, but it looks we may have to modify the way we collect and distribute information.”

3.3.9 The following requirements apply to You and Your Application’s use, collection, processing, maintenance, uploading, syncing, storage, transmission, sharing and disclosure of User Data:

- All use of User Data collected or obtained through an Application must be limited to the same purpose as necessary to provide services or functionality for such Application. For example, the use of User Data collected on and used in a social networking Application could be used for the same purpose on the website version of that Application; however, the use of location-based User Data for enabling targeted advertising in an Application is prohibited unless targeted advertising is the purpose of such Application (e.g., a geo-location coupon application).

- You may only provide or disclose User Data to third parties as necessary for providing services or functionality for the Application that collected the User Data, and then only if You receive express user consent. For example, if Your Application would like to post a message from a user to a third party social networking site, then You may only share the message if the user has explicitly indicated an intention to share it by clicking or selecting a button or checking a box that clearly explains how the message will be shared.

- Notwithstanding anything else in this Agreement, Device Data may not be provided or disclosed to a third party without Apple’s prior written consent. Accordingly, the use of third party software in Your Application to collect and send Device Data to a third party for processing or analysis is expressly prohibited.

- You must provide information to users regarding Your use and/or Transmission of User Data and explain how Your Application will use User Data, e.g., by providing information in the App Store marketing text that accompanies Your Application on the App Store, by adding an About box within Your Application, or by adding a link to Your privacy policy on Your website.

- You and the Application must take appropriate steps to protect any User Data from unauthorized disclosure or access. If a user ceases to consent to Your use and/or Transmission of User Data, You must promptly cease all such use and/or Transmission and destroy any such information from Your records (except to the limited extent necessary for Your Application back-ups and record-keeping or as otherwise prohibited by law).

An iPad Review Roundup

John Paczkowski — Thu, 01 Apr 2010 01:31:54 +0000

A handful of iPad reviews published online moments ago and they’re largely positive–with some expected caveats about its lack of a camera and support for Flash and multitasking. Consensus seems to be that Apple (AAPL) has a great shot at creating a new category of device with the iPad.

Interestingly, a number of reviews make special mention of its speed (Walt Mossberg describes it as “wicked fast”), a battery life that exceeds Apple’s claims (David Pogue says the battery on his review device lasted 12 hours on a single charge–two hours more than Apple promised), and Apple’s hopes for 1,000 specially designed iPad apps to be available by launch this Saturday.

Below, excerpts from eight of those early reviews.

I believe this beautiful new touch-screen device from Apple has the potential to change portable computing profoundly, and to challenge the primacy of the laptop. It could even help, eventually, to propel the finger-driven, multitouch user interface ahead of the mouse-driven interface that has prevailed for decades. But first, it will have to prove that it really can replace the laptop or netbook for enough common tasks, enough of the time, to make it a viable alternative.

– Walt Mossberg, The Wall Street Journal

The first iPad is a winner. It stacks up as a formidable electronic-reader rival for Amazon’s Kindle. It gives portable game machines from Nintendo and Sony a run for their money. At the very least, the iPad will likely drum up mass-market interest in tablet computing in ways that longtime tablet visionary and Microsoft co-founder Bill Gates could only dream of.

– Ed Baig, USA Today

No company can generate as much hype around a product launch as Apple. But that’s perfectly OK because no company is also nearly as successful at producing a new product that can justify almost any level of excitement that precedes it. They don’t do it with every product launch, but bloody hell: they’ve done it with the iPad….The most compelling sign that Apple got this right is the fact that despite the novelty of the iPad, the excitement slips away after about ten seconds and you’re completely focused on the task at hand…whether it’s reading a book, writing a report, or working on clearing your Inbox. Second most compelling: in situation after situation, I find that the iPad is the best computer in my household and office menagerie. It’s not a replacement for my notebook, mind you. It feels more as if the iPad is filling a gap that’s existed for quite some time.

– Andy Ihnatko, Chicago Sun Times

The techies are right about another thing: the iPad is not a laptop. It’s not nearly as good for creating stuff. On the other hand, it’s infinitely more convenient for consuming it–books, music, video, photos, Web, e-mail and so on. For most people, manipulating these digital materials directly by touching them is a completely new experience–and a deeply satisfying one. The bottom line is that the iPad has been designed and built by a bunch of perfectionists. If you like the concept, you’ll love the machine. The only question is: Do you like the concept?

– David Pogue, New York Times

Is the iPad a perfect product? No. And the omissions will give the anti-Apple crowd plenty of ammo. Why do I need this extra device that’s not a full-fledged laptop? Where’s the camera? What about Flash? Um, how about multitasking? These are all valid complaints, but one thing I can say about most Apple products, and certainly the iPad: There may be things it doesn’t do, but what it does do, it does remarkably well. Aside from the aforementioned limitations, there isn’t a lot else to gripe about. And to my great surprise, you can actually get real work done with the iPad.

– Tim Gideon, PCMag

Manic, nonstop use revealed a number of things: battery life is better than I anticipated. I got a full day of constant internet-connected use (it barely left my hands) on one charge. It fits well in my lap when eating, and it’s easy to wipe off stray noodles and arugula leaves and get right back to Twittering….I like it a lot. But it’s the things I never knew it made possible–to be revealed or not in the coming months–that will determine whether I love it.

– Xeni Jardin, Boing Boing

It turns out the iPad isn’t as much a laptop replacement as I thought (though it could easily be used as one). Instead, it’s an entirely new category of mobile device. For example, now when I want to surf the Web from the couch or back deck, the iPad is the device I choose. Starbucks? Same thing. Think of the iPad as a new arrow in your technology quiver, an arrow that will often be the best tool for a given task. I had high expectations for the iPad, and it has met or exceeded most of them.

– Bob LeVitus, Houston Chronicle

Apple’s engineers know something those other companies don’t: form has trumped function. You can load up a tablet with horsepower and extra features till it can do your taxes and lick the stamp, but if it’s not instantly obvious how to use those features without a manual–and if you don’t look good using them–nobody cares. The iPad isn’t wildly feature-rich. It doesn’t run Flash, and the only browser it runs is Safari. Like the iPhone, it can’t multitask, and it doesn’t appear to have a serious file-handling system. I’ve tried its much ballyhooed full-size virtual keyboard, and it feels like typing with frostbite. It doesn’t even have a damn camera. But you will care about it, because whoever designed its graceful lines and intuitive interface cared about you.

– Lev Grossman, Time

Bing Gets a Spring Revamp

John Paczkowski — Thu, 25 Mar 2010 18:00:19 +0000

[ See post to watch video ]

Microsoft's Bing Makes More UI Changes–And Checks In With Foursquare

Kara Swisher — Thu, 25 Mar 2010 12:45:36 +0000

Today, Microsoft’s search engine-that-could, Bing, will begin rolling out another significant upgrade to the user interface seen by consumers.

The software giant also announced on its Bing blog and at an industry conference that it would integrate status data from hot geolocation start-up Foursquare into its Bing maps as an app.

Bing has already been weaving updates from a variety of social networking sites, such as Twitter and Facebook, into its services.

The New York-based Foursquare, a location-based social networking site that has been growing quickly recently, lets its users “check in” from a variety of locations. In Bing, it will be accessible via “Map Apps.”

Wrote Bing’s Todd Schwartz on the service’s blog in a post titled, “New Stuff Coming From Bing This Spring”:

The foursquare map app is a powerful combination of the spatial canvas that Bing Maps provides, combined with foursquare’s user reputation service ability to see who has unlocked specific badges, where and who has been crowned mayor of certain locations making it easier to explore any city in the world as if you were a local. Let’s say you’re travelling to New York City for the week, but you don’t know what’s hot in Greenwich Village. Selecting the foursquare Map App in Bing Maps, and zooming into to Greenwich Village will get you tips that show you what locals are saying about the hot spots in that area. It’s like an interactive day planner, designed to help find the best things to do in that area. And if you have questions, you can always contact users through foursquare to get the inside scoop.

More interesting, though, is the continuing drive to innovate Bing.

Starting today, pages served up by Bing–which you can see below compared with the old ones–will be more focused, with a range of new navigational elements meant to gauge search “intent” better.

This means relocating its “Quick Tabs” functionality to the top of searches from the side, for example, as well as a more defined “Bing Box,” which pulls information together better.

The goal, said Bing Director Stefan Weitz: To differentiate as much as possible from dominant search rival Google (GOOG).

“Google and Bing are diverging more than ever,” he said in an interview yesterday with BoomTown. “Google is focusing on gathering all the world’s information and we are focused on delivering knowledge based on a user’s intent.”

While it sounds a little like goobledygook, it’s probably a good competitive strategy for Microsoft (MSFT) to avoid competing directly with Google in search.

And so far, it seems to have worked, with Bing’s share growing slowly but surely over the year since its launch, mostly at the expense of Yahoo (YHOO).

Weitz calls the new look on the pages–which will start with a focus on celebrity, auto and travel searches and reach about five percent of U.S. users initially–“not a radical departure, but an evolution.”

And, indeed, new page results from searches for Lady Gaga and Miami Beach, for example, look only slightly different, with added navigational tabs on top and a more task-oriented feel.

In contrast, though, a search for Ford Mustang is dramatically different, with a more visual feel that is almost like a really informative brochure.

Here are screenshots of the befores and afters (click to enlarge):

Miami Beach (old):

Miami Beach (new):

Mustang (old):

Mustang (new):

Lady Gaga (old):

Lady Gaga (new):

New TiVo Mixes TV and Internet, but Falls Short

Walter S. Mossberg — Thu, 25 Mar 2010 01:06:48 +0000

TiVo is the most famous third-party set-top box for your TV. The company popularized the idea of digital video recording and, in recent years, also has added to its devices the ability to deliver some Internet video content to the TV screen.

But TiVo is being squeezed. Cable and satellite companies now offer boxes with DVR capabilities. And other tech companies are rolling out competing set-top boxes to get Internet video to televisions.

[ See post to watch video ]

TiVo (TIVO) is responding with a new model, the TiVo Premiere, that aims to seamlessly blend programming from conventional TV and the Internet. It is slimmer, has a slicker user interface and holds more recorded programming than earlier models—45 hours of high-definition programs, up from 20 hours in the prior model, the TiVo HD. A more expensive version of the Premiere, the XL, has the same new software and holds 150 hours of HD shows.

I have been testing the new Premiere, and it worked as advertised, with conventional cable programming and with the available Internet sources TiVo (TIVO) supports. But, in my tests, it showed some flaws and, in my view, it doesn’t go nearly far enough in tapping the Internet.

Like prior TiVos, I’d rate the Premiere as better than the standard cable-company-supplied boxes I’ve seen. But, if you already own a recent-model TiVo, I don’t believe the Premiere justifies an upgrade, unless you need the greater built-in storage.

The TiVo Premiere goes on sale Sunday at Best Buy (BBY) stores for $300, plus a monthly fee of $13, or an annual or lifetime payment plan ranging from $129 for a year of service to $399 for the life of the device. The Premiere XL costs $500, plus the same fees. Both will be available Monday at tivo.com.

TiVo calls the Premiere “the One Box,” because it better integrates regular TV and Internet content. However, it actually has no additional Internet services compared with recent TiVo models. It allows you to get movies, TV shows and videos from YouTube, Amazon (AMZN), Netflix (NFLX) and Blockbuster (BBI), which are available on competing set-top boxes. It also includes a number of online music and photo services.

The company says a couple of added Internet services will be available later this year. These include the Pandora streaming music service and a widget system displaying things like news, stock prices and Twitter updates. However, the widgets won’t allow you to interact with Twitter and won’t be viewable while you’re watching TV or Internet video.

The biggest changes in the new Premiere involve the user interface. The TiVo Central screens, where you find and manage recorded shows and other content, are now presented in high definition and wide screen. This allows more menus on a single screen. The screen containing your recorded shows is now called My Shows instead of Now Playing.

You also can now watch TV in a small window while you’re on the menu screens, and there is a 30-second skip button on the remote.

The new TiVo Premiere

Also, a new Browse function lets you look for programming without typing search terms, by scrolling through colorful icons that include “collections” of related content, such as Oscar or Emmy winners.

Both Search and Browse now integrate regular TV shows with Internet content. If you start typing letters into the search box, TiVo will respond not only with TV shows that match, but with movies and TV shows that you can download from Web sources. You can also easily find YouTube clips related to a favorite show.

A new Discovery Bar of icons appears across the top of the Tivo Central screens. It’s filled with icons of TV shows and available Web content TiVo thinks you might like.

But there are some big downsides to the Premiere. You can’t watch videos on popular sites like Hulu (owed in part by News Corp., which owns The Wall Street Journal and its Web sites), CBS.com, blogs or news Web sites. This may be partly due to media-company restrictions, not TiVo’s shortcomings, but it means the Premiere omits vast sources of Internet video.

The new HD interface was slower than the old standard one in my tests, with frequent delays, even in scrolling through a list of recorded shows. TiVo says this is a bug being fixed.

In addition, I found the Discovery Bar a distraction, cluttering the menu screens, with no way to turn it off unless you revert to the old interface (a buried option.) This is partly because TiVo hopes to sell ads on the bar.

Finally, the new HD interface isn’t available when watching live TV. You have to constantly bounce between the new and old software designs.

All in all, TiVo Premiere looks incomplete. It seems more like a platform for a future set of offerings TiVo hopes one day to have, rather than a way to deliver new content right now.

Find all of Walt Mossberg’s columns and videos online, free of charge, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Nokia Accuses Apple of "Legal Alchemy." Stops Short of "Chymistry" and "Heresy."

John Paczkowski — Mon, 15 Mar 2010 15:00:42 +0000

The rhetorical terpsichore in the Nokia-Apple patent-infringement spat is ramping up–and quickly. Late last week, the Finnish mobile phone maker asked a U.S. judge to dismiss Apple’s (AAPL) antitrust claims against it, disparaging them as “legal alchemy.”

“Through what charitably could be called an attempt at legal alchemy, Apple employs revisionist history, misleading characterizations, unsupported allegations and flawed and contradictory legal theories to turn these fruitless negotiations into a multi-count federal lawsuit,” Nokia (NOK) said in papers filed in federal court in Wilmington, Del. (full document embedded below).

“These non-patent counterclaims are designed to divert attention away from free-riding off of Nokia’s intellectual property, a practice Apple evidently believes should only be of paramount concern when it is the alleged victim,” the filing continued.

“Legal alchemy”? Where’s Nokia looking for legal inspiration, the Salem Witch trials?

Anyway, a blistering condemnation, but no more so than the one Apple (AAPL) let fly against Nokia in December, when it accused the company of copying the iPhone after finding itself caught flat-footed by the device’s success.

In 2007, Apple introduced the iPhone a ground-breaking device that allowed users access to the functionality of the already popular iPod on a revolutionary mobile phone and Internet device. The iPhone is a converged device that allows users to access and ever expanding set of software features to take and send pictures, play music, play games do research, serve as a GPS device and much more….The iPhone platform has caused a revolutionary change in the mobile phone category.

In contrast, Nokia made a different business decision and remained focused on traditional mobile wireless handsets with conventional user interfaces. As a result, Nokia has rapidly lost share in the market for high-end mobile phones. Nokia has admitted that, as a result of the iPhone launch, the market changed suddenly and [Nokia was] not fast enough changing with it.

In response, Nokia chose to copy the iPhone, especially its enormously popular and patented design and user interface….

As Anssi Vanjoki, Nokia’s executive Vice President and General Manager of Multimedia, stated at Nokia’s GoPlay event in 2007 when asked about the similarities of Nokia’s new offerings to the already released iPhone: “[i]f there is something good in the world, we copy with pride.” True to this quote, Nokia has demonstrated its willingness to copy Apple’s iPhone ideas as well as Apple’s basic computing technologies, all while demanding Apple pay for access to Nokia’s purported standards essential patent. Apple seeks redress for this behavior.

Seems to be quite a battle in the offing here. That said, we’re not likely to see a victor declared for another year or two. According to Nokia’s filing, the Delaware case probably won’t go to trial until spring of 2012. The International Trade Commission, however, is expected to issue its decision on the matter in June 2011.

031110 Nokia’s Opening Brief in Support of Motion to Dismiss _D.I. 26_ –

Irex's E-Reader Poses No Threat to the Kindle

Walter S. Mossberg — Thu, 11 Mar 2010 02:03:37 +0000

The tech industry and media are focused on Apple’s (AAPL) forthcoming iPad tablet computer, a multifunction device that includes an e-book reader. Meanwhile, with much less fanfare, other companies are pressing ahead with conventional, dedicated e-readers aimed at the leader in the category: Amazon’s Kindle.

[ See post to watch video ]

These more focused, monochrome devices aren’t as flashy or as versatile as the iPad, which handles everything from email to games. But they cost less and are aimed wholly at people who seek to read books and periodicals in digital form.

I’ve been testing one such new e-reader from a company that has been in the business for years, but is mainly known in Europe. It is called the Irex DR800SG and costs $400 at bestbuy.com (BBY)—about $140 more than the Kindle. While the DR800SG uses the same electronic ink screen technology as the Kindle, it has some major differences: in screen size, in user interface, and in the way it wirelessly downloads books and newspapers.

The Irex is shorter but wider than the Kindle, and has an 8.1-inch screen, versus the Kindle’s 6-inch screen. It’s slightly thicker than the Kindle, but about 25% heavier. It has a single, thin page-turning and menu button on the left side, while the Kindle has larger, multiple buttons on both sides. Both devices claim to hold about 1,500 books.

Irex, a Los Angeles-based company whose products are engineered in the Netherlands, produced its first e-reader in 2004, but this new model is its first aimed specifically at the American market and its first to use the cellular 3G network for downloading content.

The Irex DR800SG

The new Irex has some advantages over the Kindle. Its larger screen makes for a better reading experience, allowing many more words to show on the page, at similar font sizes. The screen also seems slightly sharper.

The Irex looks sleeker than the Kindle, because it has a much thinner bezel around the screen, due mainly to the lack of a physical keyboard. It also does a better job of organizing your reading material, grouping items into separate folders for books, newspapers, and personal documents.

And, instead of being linked to a single online store, like Amazon (AMZN), it uses a “mall” concept, designed to allow users to choose from many different online stores, though only two are available now. The principal merchant in the mall so far is the Barnes & Noble e-book store—the same one used on the Barnes & Noble (BKS) Nook e-reader—which claims about a million titles. The other store is called NewspaperDirect, which claims over 1,000 newspapers.

However, in my tests, I found the Irex much clumsier to use than the Kindle and, because of that, I still prefer the Amazon device. For instance, the Irex requires a stylus—an ancient and fading navigation device—for some operations. Yet it lacks a holder for this pointer except in the leather cover, so the stylus is easy to lose. The Irex also lacks a Home button, a note-taking function, any way to highlight text and a built-in dictionary.

More important, I found the mall concept for downloading books to be frustrating. Because the Irex isn’t seamlessly linked to its own online store, I had to establish, or sign into, four different accounts to test the device fully. Even after that, each Barnes & Noble download required multiple steps. On the Kindle, ordering books is a breeze, and they appear almost instantly after you click a single “Buy” button.

This last issue is a trade-off between greater choice and simpler, quicker functionality. Some readers will be willing to make that trade-off, especially if Irex is able to add specialized stores in the future that offer, say, a large selection of non-English-language books. But, for most Americans with typical book needs, I find the current trade-off unacceptable.

For example, books I bought from Barnes & Noble appeared slowly on the Irex. The device seemed to have to turn on its radio and establish a new connection each time. Also, until I opened each book, they appeared on the screen identified only by a geeky file name. And, after I opened each, there was a long delay while the device did something called “counting pages.”

The company says that some of these shortcomings will be fixed in a software update due as soon as next month. It promises there will be a note-taking function, speedier wireless connections and the elimination of the counting-pages delay. It also says it is working on a universal log-in system for its mall of stores. But highlighting and a dictionary are only being “considered” for a future revision.

On the bright side, I was able to easily plug the Irex into a PC and Mac, and manually drag onto it personal PDF files, pictures and even a free book I bought at a Web site.

Irex says it is working on a color model for next year. I hope it works more smoothly than the DR800SG.

Find all of Walt Mossberg’s columns and videos online, free of charge, at the All Things Digital Web site, walt.allthingsd.com. Email him at mossberg@wsj.com.

Apple vs. Google: Game On

John Paczkowski — Tue, 02 Mar 2010 21:18:04 +0000

Is Apple’s lawsuit against HTC a proxy through which to strike at Google and its increasingly popular Android OS? It certainly looks that way.

While not directly named in the lawsuit, Google (GOOG) figures prominently in it simply because of the sheer number of times “Android products” are called out in the complaint. According to Apple (AAPL), “Accused HTC Android Products” infringe no fewer than nine of its patents–some dating from back to the company’s NeXT days. They are:

Patent #5481721: Method for providing automatic and dynamic translation of object oriented programming language-based message passing into operation system message passing using proxy objects
Patent #5519867: Object Oriented Multitasking System
Patent #6275983: Object-Oriented Operating System
Patent #5566337: Method and apparatus for distributing events in an operating system
Patent #5929852: Encapsulated network entity reference of a network component system
Patent #5946647: System and method for performing an action on a structure in computer-generated data
Patent #5969705: Message protocol for controlling a user interface from an inactive application program
Patent #5915131: Method and apparatus for handling I/O requests utilizing separate programming interfaces to access separate I/O service
Patent #RE39486: Extensible, replaceable network component system

These patents all cover operating system-level behavior. Could these behaviors be specific to the version of Android running on HTC’s devices? I suppose that’s possible. But it seems unlikely. As Engadget’s Nilay Patel writes in an excellent breakdown of the patents at issue, “Some of these patents are from 15 years ago and cover OS-level behavior–it’s hard to see how they can relate only to HTC’s implementation of Android and not Google’s OS as a whole.”

In other words, this may be an early salvo in Apple vs. Google. If that’s the case, why was it made against HTC? As I noted in an earlier post, as a contract manufacturer, HTC is an easier target.

And, of course, Google isn’t building the allegedly infringing devices. But more important, Apple and Google still work closely together on two apps that are core to the iPhone and soon, the iPad as well: Search and maps. Going after Google outright might put those projects at risk at a time (pre-iPad launch) when they need to be preserved. And Apple can always add the company to the suit at a later date.

Safer then for Apple to spank a company like HTC to make its point–unless, of course, Google feels compelled to come to HTC’s defense.

Reached for comment, Google had only this to say: “We are not a party to this lawsuit. However, we stand behind our Android operating system and the partners who have helped us to develop it.”

Further Reading:

Apple Sues Nexus One Maker HTC Over iPhone Patents

Apple Sues HTC [Complete Court Filings]

Why HTC, Apple? And Why Now?

iPad Battery and Nook vs. Kindle

Walter S. Mossberg — Thu, 11 Feb 2010 01:56:35 +0000

Does the new Apple iPad have a removable battery? I haven’t seen any mention of this issue in all the stories about it.

A: No. Like Apple’s (AAPL) other current portable devices, the iPad has a sealed-in battery that isn’t user-replaceable. The company claims the battery gets about 10 hours of running time between charges.

When I use the zoom control in the Firefox Web browser, the whole page zooms, but I can’t seem to get text to enlarge very much. Can you help?

A: I have found that zooming in Firefox increases text size considerably. But there’s a feature that might help you. In the View menu, under Zoom, you can check on “Zoom Text Only.” This focuses the zooming function solely on the text and, in my quick tests, seemed to make the text get larger more rapidly. I was able to make the text really huge, in both the Windows and Mac versions of the browser.

I upgraded to Windows 7 and discovered that the calendar is no longer in my Live Mail. Why did Microsoft (MSFT) eliminate the calendar?

A: There is indeed a calendar in the latest version of Windows Live Mail. It can be called up from the menu in the lower left corner–it’s the second item, just beneath “Mail.” If you aren’t seeing it, you may have an older version, and you may want to download a fresh copy of the latest edition. You can get it at: download.live.com/wlmail.

It’s almost my birthday and my husband says he wants to get me a Kindle or a Nook. I read your review of Nook but was wondering what your thoughts are now that Nook has been updated and some glitches repaired.

A: I haven’t tested the Nook with the latest fixes. But, when I tested it in December, I found it not only to be slower than the Kindle, but to have a clumsier user interface, and a catalog of e-books that was mostly made up of pre-1923 books that are out of copyright.

So, unless Barnes & Noble (BKS) managed to overhaul the whole thing in a couple of months, I would still recommend for the moment going with the Kindle.

The other option would be to wait for Apple’s iPad, which will work as an e-reader and have a better screen and elegant software. But that product hasn’t even been released, so I can’t yet say how it would measure up.

You can find Mossberg’s Mailbox, and all of my other columns, online, free of charge, at the All Things Digital Web site, walt.allthingsd.com.

First Impressions of the New Apple iPad

Walt Mossberg — Thu, 28 Jan 2010 02:49:41 +0000

It’s about the software, stupid. While all sorts of commentators were focusing on how much Apple’s new $499 iPad tablet computer looks like an oversized iPhone, the key to whether it can be the first multi-function tablet to win wide public acceptance probably lies in whether consumers perceive it as a suitable replacement for a laptop in key scenarios. And that, in my view, depends heavily on the software and services that flow through its handsome little body.

I have only spent a short time hands-on with the iPad–too short to fully run it through its paces and formally review it yet. But, after attending the rollout of the new device today, and trying out some of its features for myself, I have some first impressions.

Apple CEO Steve Jobs positioned the iPad as belonging to a new category of device between the smartphone and the laptop (since the netbook, in his view and mine, is really just a small, cheap laptop). But, as the demos unfolded, I kept thinking it was more like a hybrid of the two.

It uses the iPhone’s basic user interface and physical design. But, taking advantage of a 9.7″ screen and a fast Apple-designed processor, the iPad adds some user interface elements and functionality that aren’t available–or at least typical–on smart phones, but look more like computer software. For instance, its photo program works more like iPhoto on a Mac than the photo app on an iPhone, and it will be available with a touch version of Apple’s iWork productivity suite, which is Apple’s take on Microsoft Office. This is a much more powerful program than the phone-based office suites for the iPhone or BlackBerry, and Apple (AAPL) is only charging $30 for it.

[ See post to watch video ]

Also, Apple has rewritten most of the core iPhone apps so they look more like, and have more of the features of, Mac or PC programs. But they aren’t mere clones of full computer apps. For instance, many forego standard menus for clever overlays and sidebars that work more naturally with the iPad’s multi-touch interface. Other app developers can do this, too. But, even if they don’t, the company said the iPad will run most of the current 140,000 iPhone apps, either in a small window on the screen, or in a full-screen mode. That’s a huge plus for a new device.

Mr. Jobs said after the onstage program ended that he sees the iPad’s user interface as a fuller expression of the one on the iPhone, which had been limited by screen real estate.

And, although the reported video and music streaming services were nowhere to be seen at this preview, Mr. Jobs did offer a taste of how the iPad could deliver content, beyond simply downloads from the iTunes store. He showed off a new e-book reader app with built-in online book store that, visually at least, blew away the Amazon (AMZN) Kindle, even if it seemed to lack all of the Kindle’s features and may have a smaller catalog. Representatives of the New York Times (NYT) showed an iPad digital version of their newspaper that seemed vastly more usable than the clumsy version now on the Kindle and its ilk.

So, the iPad is more than just a giant iPod Touch or iPhone, even though it looks like one. But the question is, will that be enough to get consumers to shell out for it, and make it part of their daily lives? Or will it be a niche product, like Microsoft’s (MSFT) Tablet PC or Mr. Jobs’ own Apple TV?

On the plus side, the device is handsome, feels comfortable and solid to hold, and has all that beautiful software built in. Oh, and it’s amazingly low-priced for an Apple product, with that modest $499 price tag for a base version with 16 gigabytes of memory and Wi-Fi, but no cell phone data connectivity. (A fully loaded model with 64 gigabytes, Wi-Fi and a no-contract 3G cellular data plan is $829, and there are variations in between.)

It also boasts a decent 10 hours of battery life, and Mr, Jobs told me after the event that, for some functions, like playing video and music, the battery should last even longer.

But there are minuses. First, since it’s too big to go in a pocket, people might perceive it as just another thing to carry around, despite the fact that it’s only a half inch thick and weighs just 1.5 pounds. It also lacks a common and popular laptop feature–a web cam. So, it can’t be used for video chats or for the creation of web videos.

Also, the carrier for the iPad’s 3G plan is the deeply unpopular AT&T–there were groans and boos among Mr. Jobs’ otherwise excited audience when this was announced. AT&T is offering bargain prices for iPad data service compared to what it charges laptop owners. But its network is overwhelmed in many big cities and many iPhone lovers, who are strong candidates to buy an iPad, curse the carrier daily.

Finally, while it’s too early for me to say without lots of testing, the size of the iPad’s virtual keyboard may be a liability. I found it almost too wide for thumb typing, and a colleague who’s a whiz at touch typing and tried it briefly found it awkward to type on. Apple is offering an auxiliary physical keyboard that docks with, and charges, the iPad. But you won’t want to lug that around.

Still, the software looked impressive, and that could help Steve Jobs do the one thing even he has never done in an amazing career: get the public to love not just a better version of an existing type of gadget, but a whole new category of gadget.

View the slideshow