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	<title>AllThingsD &#187; video chat</title>
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		<title>Real Bonding With Family Around the TV Via Skype</title>
		<link>http://allthingsd.com/20120125/real-bonding-with-family-around-the-tv-via-skype/</link>
		<comments>http://allthingsd.com/20120125/real-bonding-with-family-around-the-tv-via-skype/#comments</comments>
		<pubDate>Thu, 26 Jan 2012 02:03:28 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Personal Technology]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[group]]></category>
		<category><![CDATA[HDTV]]></category>
		<category><![CDATA[Skype]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[Tele Labs]]></category>
		<category><![CDATA[television]]></category>
		<category><![CDATA[TelyHD]]></category>
		<category><![CDATA[video chat]]></category>
		<category><![CDATA[video conference]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=167598</guid>
		<description><![CDATA[Tely Labs' telyHD turns Skype video chats into room-size experiences, involving whole families or groups of friends on each end—seeing each other, chatting and sharing photos in high definition using TVs instead of computers.]]></description>
			<content:encoded><![CDATA[<p>As you read these words, millions of people are conducting video chats using the popular Skype service, now owned by Microsoft. Most of these calls are low-resolution encounters between two individuals, conducted over personal computers.</p>
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<p>This week, I tested a new device that aims to transform Skype video chats into room-size experiences, involving whole families or groups of friends on each end—seeing each other, chatting and sharing photos in high definition using TVs. It&#8217;s called telyHD, and comes from a small Silicon Valley start-up called Tely Labs. In my tests, it worked well.</p>
<p>This TV add-on product is a black, horizontal bar less than a foot long and under 3 inches high with a wide-angle lens and multiple built-in microphones. It installs quickly and easily—typically on top of the TV—and is controlled by a remote from across the room that can be used to place and answer calls, and to zoom and pan your image. It can connect to any other Skype-enabled device—including PCs, Macs, smartphones and tablets—but some of its advanced features require a telyHD on both sides of the conversation.</p>
<p>The $250 telyHD isn&#8217;t just a different way to use Skype. It&#8217;s part of the race to reinvent the television—to make it a smarter, more versatile digital device. So-called smart TVs, Internet-enabled sets that connect to the Web and run apps, are offered by most major manufacturers. The telyHD device brings added functionality and connectivity to existing &#8220;dumb&#8221; HDTVs that lack built-in online features.</p>
<p>There is no monthly fee or subscription required by Tely Labs, and video calls between a telyHD and any other Skype device, including another telyHD, are free. You can also make free Skype-to-Skype audio calls, and audio calls to regular phones can be made at Skype&#8217;s normal rates.</p>
<p>I&#8217;ve been testing telyHD in my family room on my aging Pioneer 50-inch plasma HDTV. I made multiple calls to people at the company using other telyHD units. And, with my wife at my side, in our usual seats, we made video calls to each of our out-of-state children, who were using Skype-equipped computers. </p>
<div class="media-CENTER" style="width:553px"><img src="http://online.wsj.com/public/resources/images/PJ-BE990_PTECHj_G_20120125193111.jpg" width="553" height="369" alt="PTECHjp" /><br />
<br />
TelyHD mounts on top of even thin TVs using a built-in clamp.</div>
<p>On our end of the calls, we didn&#8217;t have to crowd around a laptop webcam, jump up to fiddle with the unit, or do anything different than if we had been watching TV. Our kids reported they could see and hear us both fine, even though we were about 10 feet from the camera. One person I tested with did report some audio feedback on her computer.</p>
<p>I can say that telyHD worked as advertised, and provided good, generally smooth experiences on every call, whether I used a wired network connection or Wi-Fi on my end. The calls to other telyHDs appeared in high definition on our screen, though the calls to computers were lower resolution, as with many Skype calls. And, if you&#8217;re concerned about rogue invasions of privacy, the telyHD has a sliding plastic shield to cover the camera when not in use.</p>
<p>You can buy telyHD from the company&#8217;s site, tely.com, or at Skype.com or Amazon.com. Ironically, it is hitting the market shortly after Cisco stopped selling a somewhat similar home video-calling product. Cisco&#8217;s product cost much more, wasn&#8217;t tied into Skype and carried a monthly fee.</p>
<p>TelyHD isn&#8217;t just a webcam. It&#8217;s a small computing device, powered by Google&#8217;s Android operating system. It contains software and Internet capabilities most TVs lack, some of which go beyond simple video calls. For instance, when contacting other telyHD units, I was able to send and receive video voice mails. And I was able to plug into the telyHD a flash memory card filled with pictures. I could share the pictures with another telyHD user and vice versa. I could even choose to copy a photo from the other party onto my own memory card. You can do the same thing with a USB drive.</p>
<p>(TelyHD isn&#8217;t the only way to use Skype for a whole-room view from a TV. Some of the new smart TVs, and even some Blu-ray players, come equipped with Skype software. When paired with a webcam, they, too, can conduct Skype video calls via the TV. I didn&#8217;t test these for this column.)</p>
<p>TelyHD can be placed on top of the TV, on a shelf, or on a tripod. It requires a broadband Internet connection, either wired or wireless, and an HDMI port on the TV, which is common on HDTVs. It mounts on top of even thin TVs using a built-in clamp that doesn&#8217;t require tools. I set up my test unit in about 15 minutes. </p>
<p>The system can&#8217;t be used simultaneously with regular TV-watching. Just as with a DVD player, you must switch to a separate &#8220;input&#8221; on your TV to bring it up. When you do, it signs you into your Skype account and fills the screen with a carousel of big cards representing your Skype contacts. You click on a card with the remote to place or answer a call. There are various screen layouts you can choose, including a small window that shows what you look like to others and windows that show tips on what the remote buttons do.</p>
<p>My only serious complaint with telyHD is that the remote control seems cheap, with hard-to-press buttons. But the company says it has designed an improved remote and will offer this new one free to existing owners. Also, as with many TV services, it&#8217;s a pain to peck out user names, or searches, on an on-screen keyboard. And I found a bug in which the unit didn&#8217;t recognize certain Wi-Fi network names, but the company fixed it earlier this week.</p>
<p>Tely Labs plans more versions of telyHD and more features. A pricier model for small businesses is in the works, which will allow live file sharing, and have a better camera and a keyboard. A second software version also is coming. It will allow the unit to send to the TV screen video from Apple&#8217;s iPad and will also support photo sharing from online services. </p>
<p>The company is working on allowing video calling among up to 10 devices, though that will carry a fee.</p>
<p>I can recommend telyHD for people with HDTVs who want to move their Skype video calling to where whole groups can get into the picture.</p>
<p class="tagline"><strong>Write to Walt at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</strong></p>
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		<title>Skype's iPad Plans Leak Out Over YouTube</title>
		<link>http://allthingsd.com/20110624/skypes-ipad-plans-leak-out-over-youtube/</link>
		<comments>http://allthingsd.com/20110624/skypes-ipad-plans-leak-out-over-youtube/#comments</comments>
		<pubDate>Fri, 24 Jun 2011 22:45:49 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[FaceTime]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPod]]></category>
		<category><![CDATA[Skype]]></category>
		<category><![CDATA[video chat]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=90992</guid>
		<description><![CDATA[Skype was planning to wait until next week to announce its iPad plans, but the cat got out of the bag on Friday after the company briefly posted a promotional video to YouTube. The company pulled the video, but not before it was captured by others and re-posted.]]></description>
			<content:encoded><![CDATA[<p>I bet there are some angry Skype calls going around inside the company&#8217;s headquarters over this one.</p>
<p>The video chat company was planning to wait until next week to announce its iPad plans, but the cat got out of the bag on Friday after the company briefly posted a promotional video on YouTube.</p>
<p><img src="http://allthingsd.com/files/2011/06/Skype-for-iPad-380x293.png" alt="" title="Skype for iPad" width="380" height="293" class="alignright size-Medium380 wp-image-90998" /></p>
<p>Although the company pulled down the video, one user <a href="http://www.razorianfly.com/2011/06/24/skype-for-ipad-video/">managed to post it back to the video-sharing site</a> (unfortunately, no audio). According to the video, the new app will support &#8212; not surprisingly &#8212; video chat as well as voice and text messaging. </p>
<p>The leak has led CNET and others to <a href="http://reviews.cnet.com/8301-31747_7-20074170-243/skype-for-ipad-hands-on-new-competition-for-apples-facetime/?tag=mncol;txt">post their reviews of the product</a>. Although Apple has brought its FaceTime service to the iPad, that system has its drawbacks, including a smaller list of supported devices as well as the fact that such video calls work only over Wi-Fi.</p>
<p>Skype is, of course, in the <a href="http://allthingsd.com/20110511/microsoft-we-promise-not-to-screw-up-skype/">process of being acquired by Microsoft.<br />
</a></p>
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		<title>Four Big Projects Facebook Should Launch, and Probably Will&#8211;Even Though It Says It Won&#039;t</title>
		<link>http://allthingsd.com/20110127/four-big-projects-facebook-should-launch-and-probably-will-even-though-it-says-it-wont/</link>
		<comments>http://allthingsd.com/20110127/four-big-projects-facebook-should-launch-and-probably-will-even-though-it-says-it-wont/#comments</comments>
		<pubDate>Thu, 27 Jan 2011 17:33:38 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[ad network]]></category>
		<category><![CDATA[Bret Taylor]]></category>
		<category><![CDATA[Deb Liu]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Facebook Credits]]></category>
		<category><![CDATA[Facebook phone]]></category>
		<category><![CDATA[HTC]]></category>
		<category><![CDATA[Liz Gannes]]></category>
		<category><![CDATA[Mobile World Congress]]></category>
		<category><![CDATA[mwc2011]]></category>
		<category><![CDATA[NetworkEffect]]></category>
		<category><![CDATA[Skype]]></category>
		<category><![CDATA[video chat]]></category>
		<category><![CDATA[virtual goods]]></category>
		<category><![CDATA[voice chat]]></category>

		<guid isPermaLink="false">http://networkeffect.allthingsd.com/?p=2839</guid>
		<description><![CDATA[There are several obvious product launches coming for Facebook, but it either denies they're in the works or refuses to talk about them.]]></description>
			<content:encoded><![CDATA[<p><a href="http://commons.wikimedia.org/wiki/File:Caustics.jpg"><img class="alignright size-thumbnail wp-image-2857" title="crystalball" src="http://networkeffect.allthingsd.com/files/2011/01/crystalball-150x150.jpg" alt="" width="90" height="90" /></a>Steve Jobs is famous for publicly dismissing a market shortly before Apple enters it. And Mark Zuckerberg and his team seem to have some Steve Jobs in them: There are several obvious product launches coming for the company, but it either denies they&#8217;re in the works or refuses to talk about them.</p>
<p>Here&#8217;s a scorecard:</p>
<p><strong>An Ad Network</strong>: This is one that seems obvious to many industry watchers. Facebook has widgets and integrations around the Web, and could easily turn those into revenue-generating opportunities. It could use its social graph to introduce targeted advertising and provide real competition to Google and other ad networks.</p>
<p><img class="alignleft size-full wp-image-2848" title="Starbucks-Sponsored-Story" src="http://networkeffect.allthingsd.com/files/2011/01/Starbucks-Sponsored-Story.png" alt="" width="181" height="129" />But the company has <a href="http://www.clickz.com/clickz/news/1736292/facebooks-sandberg-says-no-social-graph-ad-network-yet">denied repeatedly</a> that it is working on an ad network. Dan Rose, the company&#8217;s VP of partnerships and platform marketing, <a href="http://techcrunch.com/2011/01/24/dld11-facebooks-dan-rose-talks-platform-ads-and-mark-zuckerberg/">said this week at DLD in Munich</a>, &#8220;We get that question a lot, and the answer is always the same: there are no plans for that at this point.&#8221;</p>
<p>However, this week Facebook <a href="http://mediamemo.allthingsd.com/20110126/facebook-brings-back-part-of-beacon-and-no-one-blinks/">launched a reprise</a> of its failed Beacon product that turns off-site behavior&#8211;user &#8220;likes&#8221;&#8211;into &#8220;sponsored stories&#8221; within its site.</p>
<p><em>Prognosis: Likely later this year. This would be a good revenue stream to turn on before Facebook goes public, as it <a href="http://kara.allthingsd.com/20110106/even-if-it-had-500-shareholders-today-facebook-doesnt-have-to-disclose-financials-until-spring-of-2012/">says it&#8217;s likely to do in 2012</a>.</em></p>
<p><strong>A Facebook Phone:</strong> This one is a rumor mill regular, and it came up again Wednesday with a report that Facebook would <a href="http://mobilized.allthingsd.com/20110126/facebook-phone-rumors-make-the-news-feed-again/">launch two phones with HTC</a> at Mobile World Congress this year.</p>
<p><img class="alignright size-medium wp-image-2846" title="facebook-phone" src="http://networkeffect.allthingsd.com/files/2011/01/facebook-phone-240x300.jpg" alt="" width="240" height="300" /></p>
<p>Rose responded at another event in Europe, &#8220;This is really just another example of a manufacturer who has taken our public APIs and integrated them into their device in an interesting way&#8230;.The rumors around there being something more to this HTC device are overblown.&#8221; (<a href="http://www.reuters.com/article/idUSTRE70Q4G520110127">via Reuters</a>)</p>
<p>But baking Facebook into a phone makes sense. As <a href="http://networkeffect.allthingsd.com/20110125/facebook-sets-mobile-sights-on-html5/">Facebook CTO Bret Taylor said on Tuesday</a>, &#8220;Mobile devices are inherently social.&#8221;</p>
<p>Taylor said Facebook wants to take a platform approach to mobile, maximizing accessibility through use of HTML5. But it could be hard to resist demonstrating deep address book integration, instant personalization and other benefits of a Facebook-designed mobile phone.</p>
<p><em>Prognosis: The denials seem to be a matter of semantics. Facebook is likely to support these projects, and they are coming to market soon. </em></p>
<p><strong>Payments for Non-virtual Goods</strong>: Another major move for Facebook this week was to announce that usage of its Facebook Credits virtual currency would be <a href="http://emoney.allthingsd.com/20110124/facebook-credits-will-be-mandatory-payment-platform-starting-july-1/">mandatory starting this summer</a>. It&#8217;s a big deal that Facebook will be hooking up credit cards and PayPal accounts for many of the 200 million-plus users who play games every month on its platform.</p>
<p><img class="size-full wp-image-2772 alignleft" title="FacebookCredits" src="http://networkeffect.allthingsd.com/files/2011/01/FacebookCredits.png" alt="" width="119" height="121" />The obvious next step for Credits is payments for non-virtual goods. But that may not be a viable model given Facebook takes a 30 percent cut of all Credits, which would destroy margins on just about everything but virtual goods. Asked this week at the Inside Social Apps conference whether Facebook would expand Credits to apply to other types of purchases, Deb Liu, the company&#8217;s commerce product marketing manager, said no.</p>
<p>&#8220;Facebook credits is built as a virtual currency and it&#8217;s really built for virtual goods,&#8221; she said. Facebook sees Credits as &#8220;an opportunity to drive better experience particularly in the games world.&#8221;</p>
<p>Still, that doesn&#8217;t mean Facebook couldn&#8217;t use a similar system to introduce ways for users to pay for digital goods like media within its platform. Margins for digital goods could feasibly swallow a 30 percent cut, as they already do in Apple&#8217;s iTunes store.</p>
<p><em>Prognosis: Facebook&#8217;s launch of Credits has been halting and unpopular, in large part because it&#8217;s awkward to layer a 30 percent tithing onto its platform after developers have built their businesses. It seems likely to continue to move slowly on payments.<br />
</em></p>
<p><strong>Voice and Video Chat</strong>: The Daily What <a href="http://thedailywh.at/post/2942715727/forthcoming-facebook-feature-of-the-day-tipster">ran a screenshot</a> on Wednesday of a Facebook voice call option appearing on the screen of a user participating in text chat. A company spokesperson didn&#8217;t dismiss it as a PhotoShop job, but said, rather, &#8220;We don&#8217;t comment on rumor and speculation and have nothing to announce at this time,&#8221; in response to an emailed inquiry.</p>
<p><img class="alignright size-Medium380 wp-image-2849" title="Facebookvoicecall" src="http://networkeffect.allthingsd.com/files/2011/01/Facebookvoicecall-380x234.jpg" alt="" width="380" height="234" />As Facebook moves to unify its users&#8217; communications through its Facebook Messages product, adding voice and/or video calls makes sense. And on that front, a <a href="http://kara.allthingsd.com/20100929/exclusive-facebook-and-skype-readying-wide-ranging-integration-partnership/">Facebook-Skype partnership to fend off Google&#8217;s voice products</a> has been in the works for some time.</p>
<p><em>Prognosis: Soon, given it appears to already be out for user testing.<br />
</em></p>
<p><strong>Autonomous Cars:</strong> <em>Not gonna happen.</em></p>
<p>Why might Facebook start being more audacious and challenging powerful incumbents now? Well, for one thing, there&#8217;s no point in trying to stay under the radar anymore.</p>
<p>Throughout its history, Facebook has been somewhat slow-moving and remarkably undiversified, <a href="http://www.quora.com/Facebook-Inc-company/Whats-the-history-of-the-Awesome-Button-that-eventually-became-the-Like-button-on-Facebook">iterating internally</a> on things, such as its &#8220;like&#8221; button, for years before releasing them to the world, and ramping up revenue at an excruciating pace compared with market expectations.</p>
<p>But the company has done one thing extremely well: User growth. Now that it&#8217;s topping out on its potential growth in many markets, Facebook may have to make bolder moves on the product side to increase metrics like engagement. And now that it&#8217;s getting ready to face the public markets, it may finally need to prove it can open up the revenue faucets.</p>
<p>Please see the disclosure about Facebook in <a href="http://allthingsd.com/about/liz-gannes/ethics/">my ethics statement</a>.</p>
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		<title>Skype Does Better With Group Calls Than Mobile</title>
		<link>http://allthingsd.com/20110112/skype-does-better-with-group-calls-than-mobile/</link>
		<comments>http://allthingsd.com/20110112/skype-does-better-with-group-calls-than-mobile/#comments</comments>
		<pubDate>Thu, 13 Jan 2011 02:03:32 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Mobile]]></category>
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		<category><![CDATA[Consumer Electronics Show]]></category>
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		<category><![CDATA[video calls]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/?p=1719</guid>
		<description><![CDATA[Walt tests two new Skype features: mobile video calling, and computer-based group videoconferencing.]]></description>
			<content:encoded><![CDATA[<p>Making audio and video calls between computers over Skype is now so common that the company&#8217;s name has become a verb. People ask others to &#8220;Skype me&#8221; or say they are &#8220;Skyping.&#8221;</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=40786F30-F47D-45D3-8114-6C6BFBDF1FDC&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={40786F30-F47D-45D3-8114-6C6BFBDF1FDC}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>But the Luxembourg-based service had been a bit slow in getting into a couple of areas that other companies have jumped into: mobile video calling, and computer-based video calls involving multiple people. Now, Skype has entered both arenas, and I&#8217;ve been testing the features. A couple of weeks ago, Skype introduced free mobile video calling to its iPhone app and has plans to extend the same functionality to certain Android-based phones running on Verizon&#8217;s new high-speed 4G network later this year. And, last week, at the Consumer Electronics Show, it launched a paid service it had been testing that allows for group video calling on computers.</p>
<p>My verdict: Like some competing services, Skype&#8217;s mobile video calling varies greatly in quality and therefore isn&#8217;t especially reliable. Its computer-based group video calling, however, worked well in my limited tests and is nicely designed.</p>
<p>Video calling between computers is well established. Skype says that, in the first half of last year, 40% of its Skype-to-Skype calling minutes were video, as opposed to audio. But making video calls over mobile phones is a nascent practice, one that began to get serious only last year, when multiple smart phones with front-facing cameras came to market. Apple introduced a free video-calling service called FaceTime that was integrated into the iPhone 4 and later added to the iPod Touch—both of which now have front cameras—and the Macintosh. Various Android phones with front-facing cameras shipped with a video-calling app called Qik, which Skype just bought, though it says it developed its mobile system prior to the deal. Tango launched video-calling apps for both iPhone and Android last year.</p>
<div class="media-CENTER" style="width:360px"><a href="http://online.wsj.com/public/resources/images/PJ-AY872_PTECHj_G_20110112165857.jpg" rel="lightbox" title="PTECHjp2"><img src="http://online.wsj.com/public/resources/images/PJ-AY872_PTECHj_G_20110112165857.jpg" width="360" height="240" style="float: none" alt="PTECHjp2" /></a><br />
<br />
Skype&#8217;s iPhone video-calling feature in action</div>
<p>Now, Skype has joined the fray. And it brings some advantages. The biggest is its huge subscriber base, from which you can choose to have a mobile video call with anyone whose device includes a camera. That includes not just iPhones, but also computers. You can do video calling between two iPhones, two computers or one of each type of device.</p>
<p>Also, unlike Apple&#8217;s FaceTime, which works only over Wi-Fi, Skype&#8217;s iPhone video calling, like those of some competitors, also works over the phone&#8217;s 3G cellular network, though typically with inferior results. Like other products, Skype allows you to switch between front and rear cameras during a call. Unlike FaceTime, it works with the older iPhone 3GS, though the latter has only a rear camera. It even allows you to receive video calls on an iPad, though you can&#8217;t transmit video from the tablet, as it lacks cameras.</p>
<p>I tested Skype mobile video calling in two rounds, in both cases between the Washington, D.C., area and New York City. In the first round, I conducted video calls with my son, using both Wi-Fi and 3G. In the second, I conducted tests with a Skype representative. In both rounds of tests,  calls made over Wi-Fi on both ends, or even just one end, were better than those made using 3G cellular on both ends. Skype notes this is due to the unpredictability of cellular data network speeds and congestion. And, in both rounds of tests, calls where one party was on a computer, as opposed to both being on iPhones, worked better.</p>
<p>But, in general, the service was erratic. Far too often, the images were fuzzy, or syncing between audio and video was off, or the calls would freeze or crash. Only a minority of the calls were truly satisfactory for more than a few minutes. Skype does warn you if your network quality is too poor for a decent video experience, but, even if the app deems your network connection acceptable, the call may still look or sound lousy.</p>
<p>In the tests with my son, we compared the Skype calls to FaceTime calls and found the latter to be much better, though hardly perfect. In fairness, this was also true when I tested Tango last year, and may have something to do with the fact that FaceTime is Wi-Fi only and is deeply integrated into the iPhone, while Apple doesn&#8217;t allow third parties like Skype the same level of integration.</p>
<p>In both rounds of tests, incoming regular cellphone calls, even when ignored, disrupted the Skype calls, by either cutting out the audio or freezing the video, or both. Skype claims this is a problem with the iPhone&#8217;s operating system and it is working with Apple on a solution.</p>
<p>Skype&#8217;s computer-based group-calling feature worked much better, though my tests were more limited, and were conducted with a group of Skype employees who were using a wired office network connection. (I was on Wi-Fi at my home.) </p>
<p>Group calling, which can handle between three and 10 people, is a feature of the latest Windows version of Skype, and of the latest beta version for the Mac. I tested both and found the Windows version had a few more features, being complete, but both versions did work. You can set up a group in advance in your Skype contact list and call all members with one click, or you can add people on the fly.</p>
<p>In my tests, there were four Skype employees, each at separate computers, plus me. Each appeared in his or her own box on a dark screen and I could optionally see myself in a smaller box. The box containing whoever is speaking is automatically outlined in blue. You can also turn on a cool feature in the Windows version called Dynamic View, which enlarges the box of the lead speaker and moves it to the top of the screen. (Skype says it hopes to add this Dynamic View to the Mac version eventually.)</p>
<p>In contrast to my mobile tests, this more limited test of group video calling provided very good quality, with almost no fuzziness, freezing or syncing issues. I can&#8217;t say how it would work over slow networks, and Skype does publish minimum bandwidth and processor recommendations for using it. But it worked well for me. The group video-calling feature is part of a plan that costs $8.99 a month, after a seven-day free trial. Skype is running a sale until Feb. 28 that cuts the price by a third if you subscribe for three or 12 months. It also offers a day pass for $4.99 a day.</p>
<p>Overall, I&#8217;d say Skype has nailed paid group video calling on computers, but has work to do on its free mobile video calling. Perhaps the advent of faster 4G networks will help make mobile video calls better.</p>
<p class="tagline">Find all Walt Mossberg&#8217;s columns and videos at the All Things Digital website, <a href="http://walt.allthingsd.com/">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		<title>Tango Brings a New Face to Mobile Video Calls</title>
		<link>http://allthingsd.com/20100929/tango-mobile-video-calls/</link>
		<comments>http://allthingsd.com/20100929/tango-mobile-video-calls/#comments</comments>
		<pubDate>Thu, 30 Sep 2010 01:07:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Personal Technology]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/?p=1547</guid>
		<description><![CDATA[A number of companies are scrambling to provide free video calling between mobile phones. Walt tests Tango, a new entry that aims to be more versatile, and almost as simple, as Apple's FaceTime.]]></description>
			<content:encoded><![CDATA[<p>There is nothing new about video chatting on computers, where people commonly use Skype and other services to keep in touch visually. But the function is just getting started on mobile phones, at least in the U.S. The biggest name so far pushing mobile video calling is Apple, which has introduced front-facing cameras and a free video calling service called FaceTime into its latest iPhones and iPod Touch models.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=8A0DEA07-5DC6-4006-8AE9-4A32FF1DEC71&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={8A0DEA07-5DC6-4006-8AE9-4A32FF1DEC71}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>But a number of smaller companies are scrambling to provide free video calling between mobile phones, and this week I&#8217;ve been testing a new entry that aims to be more versatile, and almost as simple, as FaceTime. It&#8217;s called Tango, and comes from a year-old Silicon Valley start-up of the same name. Tango launches on Thursday. To use it, you download a free app from either Apple&#8217;s app store or the Android Market.</p>
<p>In my tests, Tango worked as promised, and was simple to use. But the quality of its video calls was uneven, and only a few of my calls matched my best experiences with FaceTime, which, while hardly perfect, was better. Video froze or stuttered too often for my taste, and will have to become more reliable for me to recommend the service for important or frequent use.</p>
<p>However, because I was testing Tango before its release, I could only try it on two phones and with a few people in a limited number of locations. So your experience may differ. And, if Tango can improve its reliability, it has a lot going for it.</p>
<p>Unlike FaceTime, which only works so far between people with either iPhone 4s or the newest iPod Touch models, Tango is cross-platform. It works on both the iPhone—even last year&#8217;s iPhone 3GS model—and a variety of phones using Google&#8217;s Android operating system, such as the HTC EVO 4G from Sprint. </p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AX254_ptechJ_DV_20100929200323.jpg" width="262" height="394" alt="ptech-Jump1" /><br />
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Tapping the Tango button in the middle of the iPhone above engages the video function.</div>
<p>You can make Tango video calls between two Android phones, between two iPhones, or between two phones on the rival operating systems. (Apple has pledged to share its FaceTime technology with other companies and is likely to spread it to more of its own products over time.)</p>
<p>Also, unlike FaceTime, which works only when both parties on the call are on Wi-Fi networks, Tango works on both Wi-Fi and cellular data networks, and each party on a Tango video call can be on either type of network. </p>
<h5 class="subhed">Inside and Out</h5>
<p>So, for instance, in several of my tests, I used Tango via my home Wi-Fi network to conduct a video call with another Tango user in a different city, using a cellphone-data network. I tested indoors and out, and with all combinations of the two phone platforms and two types of networks.</p>
<p>When you use Tango via Wi-Fi, it doesn&#8217;t affect your cellphone bill. But when you use it over a cellphone-data network, it can take a chunk out of a capped data plan, such as those AT&#038;T now sells, although it won&#8217;t use up your voice minutes. As for Tango&#8217;s own cost, the company has no fees or ads for now. But it hints that it is working on paid premium services.</p>
<p>Another Tango advantage is simplicity. There are a few other third-party, mobile, video calling services, such as Fring and Qik. But I found Tango easier to use. It uses  your phone number as your ID for its service, and periodically scans your phone address book for people it recognizes as Tango users. When it finds one, it adds that person to the address book inside the Tango app. There is no need to set up a complicated profile. You just  download the Tango app and supply your phone number and an email address. </p>
<p>You also can invite people in your address book to join Tango by downloading the app, and once they do that, they will be added to your Tango contact list. The company says it never uploads your address book to its servers, but does all the managing of contacts on the phone itself. The downside is that your address book isn&#8217;t replicated across multiple phones you may own.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AX253_ptechJ_DV_20100929200132.jpg" width="262" height="394" alt="ptech-Jump1" /><br />
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Tango lets you use two cameras to show yourself and your surroundings, as shown on an Evo.</div>
<h5 class="subhed">The Built-In Factor</h5>
<p>Tango isn&#8217;t as effortless as FaceTime on the iPhone 4, which is integrated right into the phone&#8217;s normal calling functions and contacts list, because it&#8217;s built by the phone&#8217;s maker. And it wouldn&#8217;t likely be as simple as a fully integrated approach in Android, if Google chose to add built-in video calling. Also, if Skype gets into the mobile video calling business, which wouldn&#8217;t surprise me, it could add the feature to the millions of accounts it already has, eliminating a lot of setup. </p>
<p>But Tango is pretty easy. It allows you to switch a call back and forth between video and audio. And it works on phones with only a rear camera, like the iPhone 3GS or Motorola Droid, rather than just the handful that also have a front camera. On those rear-camera-only phones, you use Tango mainly to briefly show somebody something around you during an audio call, rather than to conduct a full face-to-face chat.</p>
<p>On phones with two cameras, you can switch between them by pressing an icon, as you can with FaceTime.</p>
<p>Because it works on rear-camera phones, the company claims it can be used on about 30 models, including ones from Acer, Apple, HTC, LG, Motorola, Pantech and Samsung.</p>
<p>I tested Tango with two front-camera phones lent to me by the company that were pre-loaded with the app: an EVO and an iPhone 4. My test calls were made to similar test phones being used by Tango employees, by a colleague at work and by my generously cooperative wife.</p>
<h5 class="subhed">Sling Time</h5>
<p>In one case, I reached the company&#8217;s spokeswoman on the street in California, while she was rushing her husband to a hospital to treat a broken arm. We hung up quickly, but in a later call, she was able to show him in his new sling, giving me the thumbs up.</p>
<p>Some calls were generally sharp and clear, especially those where both parties were on Wi-Fi, which usually has the greatest bandwidth. </p>
<p>But more than half of my test calls, including some entirely over Wi-Fi, were of suboptimal quality. In many cases, Tango put up a red warning that network issues were degrading video quality, and in one case, it said my cellular connection was too poor to even make a call.</p>
<p>So, I have to conclude that, while Tango has potential, it needs some work if it is to be a big player in what I suspect will be a big, new use of smartphones.</p>
<p>Write to                 Walter S. Mossberg at <a href="mailto:walt.mossberg@wsj.com">walt.mossberg@wsj.com</a></p>
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		<title>New iPods: Touch Gets FaceTime, Nano Gets Multitouch, Shuffle Gets Click Wheel</title>
		<link>http://allthingsd.com/20100901/new-ipods-touch-gets-facetime-nano-gets-multitouch-shuffle-gets-clickwheel/</link>
		<comments>http://allthingsd.com/20100901/new-ipods-touch-gets-facetime-nano-gets-multitouch-shuffle-gets-clickwheel/#comments</comments>
		<pubDate>Wed, 01 Sep 2010 18:05:27 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[click wheel]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=47667</guid>
		<description><![CDATA[Apple's refreshed lineup of iPods, introduced by Steve Jobs today, looks pretty much as anticipated--snazzed-up revisions of the touch, nano and shuffle.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2010/09/nano_multitouch-150x150.jpg" alt="Apple iPod nano" title="nano_multitouch" width="150" height="150" class="alignright size-thumbnail wp-image-47768" />Apple&#8217;s (AAPL) <a href="http://www.apple.com/ipod/">refreshed lineup</a> of iPods, <a href="http://digitaldaily.allthingsd.com/20100901/apple-music-event-2010/">introduced by Steve Jobs today</a>, looks pretty much as anticipated.</p>
<p>The iPod touch&#8211;the No. 1 portable gaming machine in the world, Jobs said&#8211;is getting the Retina Display and A4 chip of the iPhone 4, along with HD video recording and a front-facing camera with support for FaceTime video chatting. And there&#8217;s a new ad tagline for the touch: &#8220;All kinds of fun.&#8221; The 8GB is available for $229, the 32GB for $299 and the 64GB for $399. Preorders begin today.</p>
<p>The new iPod nano is 46 percent smaller and 42 percent lighter than its predecessors, thanks to the elimination of all those bulky controls and the addition of a little multitouch screen. A colorful selection will go for $149 for 8GB, $179 for 16GB.</p>
<p>As to the iPod shuffle, Jobs said customers missed the controls on the current buttonless model, so the new version is getting a click wheel. Price is $49 for the 2GB gadget.</p>
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		<title>The $100M Revenue Club: EHarmony Captures Hearts Of VCs</title>
		<link>http://allthingsd.com/20100713/the-100m-revenue-club-eharmony-captures-hearts-of-vcs/</link>
		<comments>http://allthingsd.com/20100713/the-100m-revenue-club-eharmony-captures-hearts-of-vcs/#comments</comments>
		<pubDate>Tue, 13 Jul 2010 07:00:56 +0000</pubDate>
		<dc:creator>Tomio Geron</dc:creator>
				<category><![CDATA[News]]></category>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=27083</guid>
		<description><![CDATA[EHarmony Inc. may not be the trendiest or flashiest dating Web site out there, but it has steadily grown to become a big piece of the online dating space.

The company has done this by bucking the trends, both when it was founded during the dot-com bubble–when a slew of companies launched to marry the power of the Internet with the age-old desire to meet Mr. or Ms. Right–and more recently, when a new crop of sites has focused on casual dating through features such as social networking or video chat.]]></description>
			<content:encoded><![CDATA[<p>EHarmony Inc. may not be the trendiest or flashiest dating Web site out there, but it has steadily grown to become a big piece of the online dating space.</p>
<p>The company has done this by bucking the trends, both when it was founded during the dot-com bubble–when a slew of companies launched to marry the power of the Internet with the age-old desire to meet Mr. or Ms. Right–and more recently, when a new crop of sites has focused on casual dating through features such as social networking or video chat.</p>
<p>Now, as it expands internationally and prepares new services in its existing markets, the matchmaking site must continue to address its built-in challenge &#8211; how to keep its business expanding even when its most satisfied customers stop using the service.</p>
<p><a href="http://blogs.wsj.com/venturecapital/2010/07/12/the-100m-revenue-club-eharmony-captures-hearts-of-vcs/?mod=rss_WSJBlog&#038;mod=tech">Read the rest of this post on the original site</a></p>
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		<title>With Video Chatting, It's a Small World After All</title>
		<link>http://allthingsd.com/20100427/with-video-chatting-its-a-small-world-after-all/</link>
		<comments>http://allthingsd.com/20100427/with-video-chatting-its-a-small-world-after-all/#comments</comments>
		<pubDate>Tue, 27 Apr 2010 21:30:25 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/?p=1197</guid>
		<description><![CDATA[Video chatting, helpful as it may be for keeping in touch, can be intimidating. Katie goes into the basics.]]></description>
			<content:encoded><![CDATA[<p>Before my sister and her husband moved to South America about a month ago, they convinced family members to use video chatting as a means of keeping in touch. After helping relatives download Skype onto Webcam-equipped computers and set up user accounts, they were able to fly to Buenos Aires and still see familiar faces via their PC.</p>
<p>Video chatting, helpful as it may be for keeping in touch, can be intimidating. People wonder which service to use and how certain features will work. If they don&#8217;t have a Webcam built into their computer, they wonder which Webcam to buy. Below, I&#8217;ve compiled some basic information about video chatting. </p>
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<p>I included the above concerns as well as others, like how video conferencing can work without a computer and how video chats are becoming possible on mobile devices, thanks to front-facing cameras.I list a few examples of services that can be used, but several others exist. If you or someone you know have a Webcam but don&#8217;t quite know how to use it, this column could help.</p>
<h5 class="subhed">The Right Equipment</h5>
<p>Webcams are standard in all-in-one desktops, like the Dell&#8217;s Studio One 19 All in One, Hewlett-Packard&#8217;s Pavilion All-in-One and Apple&#8217;s iMacs. And it&#8217;s hard to find a laptop without a Webcam, even cheap netbooks. Computers with Webcams also have the built-in microphones necessary for receiving voices, synchronizing them with the video and sending this to the person on the other end of the chat. If your computer doesn&#8217;t have a Webcam or you want to upgrade to a better quality camera, you have several options. Logitech&#8217;s Webcams for notebooks range in price from $40 to $100 while desktop Webcams range from $50 to $130; these include two cameras that support widescreen 720p (HD quality). The Webcams available from Microsoft in the past year capture widescreen video at 720p, and prices range from $50 to $80. </p>
<p><img src="http://solution.allthingsd.com/files/2010/04/logitech-webcam.jpg" alt="Logitech Webcam" title="Logitech Webcam" width="262" height="174" class="aligncenter size-full wp-image-1202" /></p>
<h5 class="subhed">Skype Worth the Hype</h5>
<p>Skype is a free program that must be downloaded onto your Windows PC (using http://3.ly/sZpm) or Mac (using http://3.ly/wSf3). Users can create accounts with profile details about themselves including a photo and biographical information; these data can be set as visible to anyone or just authorized friends. Skype works for text chatting and voice-only chatting, as well as video chatting. One of the best features in Skype is its ability to let you share whatever is displayed on your computer screen with someone else by selecting a Share option. This comes in handy as a substitute for uploading numerous large files to a third-party service to share them with friends and family, especially if one party is traveling and has a slow connection. My sister and I use this remote access to share photos with each other, narrating as we share slide shows from our computers. Though some images appear a bit pixelated because of her weaker Internet connection, I get the point. </p>
<p>With Skype, users can put one video chat on hold to answer another one, like call waiting. This comes in handy for people who have several friends trying to talk to them at the same time when they&#8217;re online. </p>
<h5 class="subhed">Video Chat via Google</h5>
<p>Google Video Chat can be downloaded (http://3.ly/6flt) if someone has a Gmail account. This video-chatting capability is an add-on for the Google Chat instant-messaging program, which runs in the Gmail home page or in iGoogle, so a Web browser must be opened to access this. Friends who are capable of video chatting (because they have a Webcam) are indicated with a small video-camera icon beside their names, and video chats can be initiated by opening options in the Video and More menu of a chat window. </p>
<p>Google Chat users who have AIM accounts can sign into AIM within the Google Chat program, combining all their friends into one neat list. I started using this feature the first time it was offered and can&#8217;t remember the last time I opened AIM as a standalone program. </p>
<h5 class="subhed">iChat for Macs</h5>
<p>For Mac owners, Apple&#8217;s own iChat instant-messaging and video-chatting program comes installed on all desktops and laptops. To use it, people sign in with their MobileMe accounts—Apple&#8217;s $99-a-year service—or with an AIM account. An icon beside names of iChat contacts will indicate whether they are using a microphone-only or Webcam computer.</p>
<p>IChat can connect with Facebook friends who are online and using Facebook&#8217;s chat service. Once this feature is set up, a list of Facebook friends appears in a panel to the right of the core iChat friends. IChat also has some advanced features, like the ability to include up to four people in multiple places in the same video chat, and allows remote viewing of a computer screen.</p>
<h5 class="subhed">Forget the Computer</h5>
<p>Video chatting has eliminated the need for expensive videophones, but standalone products made specifically to enable video chats without a computer are still available. Take Asus&#8217;s $200 Videophone Touch for Skype (http://3.ly/bIaN), a device with a large touchscreen that connects to the Web using Wi-Fi or an Ethernet cable. It will also work with a PC as an alternate Webcam, but doesn&#8217;t need to connect to a computer to work. </p>
<p>The $150 FreeTalk TV Camera for Samsung (http://3.ly/SoYe) enables Skype video chatting using certain Samsung TVs, so people can sit in their living rooms during video chats.</p>
<h5 class="subhed">Chat on the Go</h5>
<p>Front-facing cameras are starting to show up on mobile devices like Sprint&#8217;s HTC EVO 4G, due out this summer, and Motorola&#8217;s Backflip, which I tested about a month ago. This feature could potentially enable video chatting right from the phone if an app was developed to take advantage of this capability. </p>
<p>So with all these options, there&#8217;s no excuse for not taking advantage of your Webcam and start video chatting with friends—whether they&#8217;re across the ocean or in the office down the hall.</p>
<p class="tagline">Email mossbergsolution@wsj.com</p>
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		<title>Happy Chat: Paltalk Buys Back Its Shares From Softbank, at a Premium</title>
		<link>http://allthingsd.com/20090715/happy-chat-paltalk-buys-back-its-shares-from-softbank-at-a-premium/</link>
		<comments>http://allthingsd.com/20090715/happy-chat-paltalk-buys-back-its-shares-from-softbank-at-a-premium/#comments</comments>
		<pubDate>Wed, 15 Jul 2009 10:35:59 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Media]]></category>
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		<category><![CDATA[advertising]]></category>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=9251</guid>
		<description><![CDATA[Here's a funding story you don't see often, recession or no: A start-up buying back its shares from its venture capitalist, at a premium.

But that's the transaction that video-chat firm Paltalk and Softbank have completed. Paltalk, which sold off 20 percent of its equity to Softbank for $6 million in 2004, has bought the shares back. No one has spelled out a purchase price, but I'm told the deal will be considered a "single" for Softbank--it gets its capital back, plus a return--which in this economy ought to be a home run.]]></description>
			<content:encoded><![CDATA[<p><a href="http://mediamemo.allthingsd.com/files/2009/07/paltalk-image.png"><img class="alignright size-medium wp-image-9254" title="paltalk-image" src="http://mediamemo.allthingsd.com/files/2009/07/paltalk-image-250x176.png" alt="paltalk-image" width="250" height="176" /></a>Here&#8217;s a funding story you don&#8217;t see often, recession or no: A start-up buying back its shares from its venture capitalist, at a premium.</p>
<p>But that&#8217;s the transaction video-chat firm <a href="http://www.paltalk.com/">Paltalk</a> and Softbank have completed. Paltalk, which sold off 20 percent of its equity to <a href="http://www.softbank.com/pages/home.html">Softbank</a> for $6 million in 2004, has bought the shares back. No one has spelled out a purchase price, but I&#8217;m told the deal will be considered a &#8220;single&#8221; for Softbank&#8211;it gets its capital back, plus a return, which in this economy ought to be a home run.</p>
<p>This is different from the <a href="http://bits.blogs.nytimes.com/2009/07/10/for-maniatv-a-second-attempt-to-be-the-next-viacom/">&#8220;baby buybacks&#8221;</a> we&#8217;re seeing as the economy sputters, in which founders reclaim all or part of their companies at distressed prices after their investors give up&#8211;think <a href="http://kara.allthingsd.com/20090413/stumbleupon-stumbles-out-of-ebays-arms-to-be-reborn-as-a-start-up/">eBay (EBAY) and StumbleUpon</a> (and perhaps Skype) or more recently, ManiaTV.</p>
<p>Paltalk can afford to buy its shares back because it&#8217;s an Internet video company that actually makes money, which it does via a &#8220;freemium&#8221; model. Most users can hop on the service for free, but about five percent pay for some extra features, like virtual conference rooms. People familiar with the company tell me it should be on track to throw off $4 million in cash this year from revenue of $20 million. It also has extra cash on hand these days as a result of a <a href="http://www.joystiq.com/2009/03/16/microsoft-settles-paltalk-copyright-infringement-suit/">settlement it extracted from Microsoft</a> (MSFT) in a patent lawsuit in March.</p>
<p>There are lots of Web companies&#8211;let alone Web video or Web chat companies&#8211;that would like those financials. But Paltalk is a steady grower, not a rocket ship. And while the company has supposedly gone down the road with potential acquirers in the past, it&#8217;s unlikely to get acquired at a huge premium.</p>
<p>So, it makes sense for Softbank to take money off the table; I&#8217;m told Paltalk was its last open investment from an Internet fund it raised way back in 1999. Paltalk CEO Jason Katz says he now owns 80 percent of his company.</p>
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		<title>Faster, iPhone! Kill! Kill!</title>
		<link>http://allthingsd.com/20080327/3giphone/</link>
		<comments>http://allthingsd.com/20080327/3giphone/#comments</comments>
		<pubDate>Thu, 27 Mar 2008 07:00:05 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/20080327/3giphone/</guid>
		<description><![CDATA[With less than three months to go before Apple’s Worldwide Developers Conference, Apple observers are slowly being swept up in that most hallowed of Mac faithful traditions: the futile guessing game.]]></description>
			<content:encoded><![CDATA[<p><img src='http://digitaldaily.allthingsd.com/files/2008/03/fikk.jpg' class='centered' style="border: 1px solid #000;"  alt='fikk.jpg' />With less than three months to go before Apple’s Worldwide Developers Conference, Apple (AAPL) observers are slowly being swept up in that most hallowed of Mac faithful traditions: the futile guessing game.</p>
<p>Last Friday, Digg founder Kevin Rose, whose &#8220;Diggnation&#8221; videocast has become a sort of Psychic Friends Network for Apple rumors, claimed the next-generation iPhone <a href="http://digitaldaily.allthingsd.com/20080324/rosetradamus/">would include two cameras and support for video chat</a>. A few days later he added that the device will also <a href="http://twitter.com/kevinrose/statuses/777210311">run on a faster 3G network, include GPS and ship in June</a>.</p>
<p>Now Gartner Group analyst Ken Delaney has joined in the handicapping, speculating that the device will boast an organic light-emitting diode display that will make it thinner and reduce power consumption. Delaney says the iPhone&#8217;s somewhat disappointing performance in Europe has forced Apple&#8217;s hand, inspiring it to <a href="http://www.ipodobserver.com/story/35268">fast-track the 3G phone and place an order for 10 million of the devices</a> from its manufacturing partners in Asia.</p>
<p>Could it be that Apple is planning to announce the 3G iPhone at WWDC, with an eye toward an official release on June 29, the first anniversary of its predecessor&#8217;s debut?</p>
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		<title>Scratches Mar New iPod's Beauty</title>
		<link>http://allthingsd.com/20051006/new-ipod-scratches/</link>
		<comments>http://allthingsd.com/20051006/new-ipod-scratches/#comments</comments>
		<pubDate>Thu, 06 Oct 2005 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Mossberg's Mailbox]]></category>
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		<guid isPermaLink="false">http://mailbox.allthingsd.com/20051006/scratches-mar-new-ipods-beauty/</guid>
		<description><![CDATA[Walt answers questions about badly scratched-up iPod nanos, using Slingbox to beam a cable signal, and video chat on Windows.]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers. Everybody has questions about them, and we aim to help.</p>
<p>Here are a few questions about computers I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about badly scratched up iPod nanos, using Slingbox to beam a cable signal, and video chat on Windows.</p>
<p>If you have a question, send it to me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>, and I may select it to be answered here in Mossberg&#8217;s Mailbox.</p>
<p class="question"> <em>You and other writers gave the Apple iPod nano a rave review. But my nano is badly scratched up after only a couple of weeks of careful use, and there are lots of similar reports online. What&#8217;s going on?</em></p>
<p class="answer"> Based on my own experience of about a month with the product, and emails I&#8217;ve received from readers, I believe the tiny, thin iPod nano is much more prone to scratching than earlier iPods, even though they, too, picked up scratches.</p>
<p>If I were reviewing the nano today, I would still call it &#8220;the best combination of beauty and functionality of any music player I&#8217;ve tested,&#8221; as I did in my review. But I would include a strong, prominent, warning that it scratches too easily in normal usage. This is a real downside to an otherwise excellent product.</p>
<p>My <a href="http://online.wsj.com/search/aggregate.html#SB112610790291134082" rel="external">review of the nano</a> ran on Sept. 8, and was based on four days of tests with an evaluation unit lent me by Apple. I bought my own nano the next day. The test nano, a new production model delivered in the box, picked up some scratches in testing, like any iPod, but nothing out of the ordinary or which impacted functionality.</p>
<p>But, after just under a month of daily use, my own nano is badly scratched, and looks beat up when viewed at an angle. Worse, there are several large scratches across the screen that impede functionality by making text and photos slightly harder to see. I have never tested or owned any portable electronic device that picked up as many scratches as quickly as the iPod nano.</p>
<p>Like the previous iPods I&#8217;ve owned, my nano has never been sheathed in a case. Like the others, I carry the nano &#8212; by itself &#8212; in my pants or jacket or shirt pockets; or loosely in a briefcase or carry-on travel bag, in a pocket containing no other hard objects. This is also how I carry my Treo smart phone, whose screen is free of scratches after much longer and harder use than the nano&#8217;s. My nano hasn&#8217;t been dropped or scraped. Yet it is badly scratched.</p>
<p>My recommendation now is that nano owners must buy and use a case for the device. That&#8217;s a shame with a product as beautiful and sleek like this, because it ruins the look and feel of the thing and adds to the cost. But I don&#8217;t consider it optional.</p>
<p>Apple says it uses exactly the same clear coating on the nano as on some earlier iPods, and that its engineers have conducted tests that show the nano isn&#8217;t any more vulnerable to scratches than other current iPods. Apple also says it hasn&#8217;t had a large number of complaints about scratching on the nano.</p>
<p>Company officials speculate that, because cases for the nano aren&#8217;t being sold in volume yet, early buyers who would normally protect an iPod with a case haven&#8217;t been able to do so with the nano. They also suggest that, because of its small size, some users may have carried it in places and ways that differ from how they carried larger iPods, and which increased the possibility of scratching.</p>
<p>I can&#8217;t dispute any of that, but I believe that something about the size and weight of the nano, and therefore the way it is used and behaves when carried, is making the coating Apple applies far less effective than it is with larger iPods.</p>
<p>I believe Apple should include a strong, thin case with every nano, starting as soon as possible. And Apple should research some sort of tougher coating for future nano models.</p>
<p class="question"> <em>I would like to have the ability to watch TV at my office from my cable at home. We have Comcast cable-modem service at the house, but Verizon DSL in the office. Will the Slingbox work between two different Internet providers?</em></p>
<p class="answer"> Yes. The Slingbox, a $250 gadget that beams TV from your home to a distant laptop via the Internet, works just fine with mixed groups of broadband services and providers. All you need is broadband on both ends. In fact, when I tested it, I used different types of broadband with no problem. More information is at <a href="http://www.slingmedia.com" rel="external">www.slingmedia.com</a>.</p>
<p class="question"> <em>Is there a Windows equivalent to the video chat feature in Apple&#8217;s iChat instant-messaging program that comes with the Macintosh?</em></p>
<p class="answer"> Yes and no. Both Yahoo and MSN, and possibly others, allow video chats to be conducted using Windows PCs over their instant messaging services, if both parties have a camera installed. But unlike with Apple&#8217;s iChat, these are one-to-one chats. The Apple program allows as many as four people in a video chat, each in its own large window, provided the person initiating the video chat has a powerful Mac model and all four people have cameras.</p>
<p>There is a lesser-known IM service called Paltalk (<a href="http://www.paltalk.com" rel="external">www.paltalk.com</a>) that allows group video chats. I haven&#8217;t tested or reviewed Paltalk, but I have seen it work. It allows many more participants than Apple&#8217;s product does, but only one person can be speaking at a time. With Apple&#8217;s iChat, everyone can speak at any time, just as if they were in the same room. Paltalk plans to add the multiple-speaker feature next year.</p>
<p style="text-align: center;"><em>* * *</em></p>
<p><em>Because of the volume of e-mail I receive, I can&#8217;t routinely answer individual questions by e-mail, or consult on individual problems or purchasing decisions. I read all questions I receive and select three each week to answer in the column.</em></p>
<p><strong>Write to</strong> Walter S. Mossberg at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a></p>
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