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	<title>AllThingsD &#187; video chat</title>
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		<title>Skype Begins Testing Video Messaging Feature</title>
		<link>http://allthingsd.com/20130215/skype-begins-testing-video-messaging-feature/</link>
		<comments>http://allthingsd.com/20130215/skype-begins-testing-video-messaging-feature/#comments</comments>
		<pubDate>Fri, 15 Feb 2013 15:20:37 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Product News]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[iOS]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[Skype]]></category>
		<category><![CDATA[video chat]]></category>
		<category><![CDATA[video messaging]]></category>
		<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=295603</guid>
		<description><![CDATA[Skype has started allowing some users to send short video messages to one another when their friends aren't available for a live chat.]]></description>
				<content:encoded><![CDATA[<p>Skype has started allowing some users to send short video messages to one another when their friends aren&#8217;t available for a live chat.</p>
<p><a href="http://allthingsd.com/files/2012/07/skype1-feature.jpeg"><img src="http://allthingsd.com/files/2012/07/skype1-feature-380x285.jpeg" alt="skype1-feature" width="380" height="285" class="alignright size-medium wp-image-230859" /></a></p>
<p>The Microsoft-owned service had said the feature is coming. Starting Friday, those with the latest version of Skype for either Mac, Android or iOS can send the messages (users of Skype on other platforms can still receive video messages).</p>
<p>Over time, Skype plans to roll the feature out to all its other platforms, but the company didn&#8217;t give a specific reason why Windows isn&#8217;t one of the first operating systems to support video messaging.</p>
<p><strong>Update</strong>: Skype said it is working to have the ability to send video messages from Windows PCs by the end of April. &#8220;Video Messaging is in early release for testing in several markets for Android, iOS, and Mac with functionality to send and receive video messages,&#8221; said a spokesman. &#8220;Users in these markets across all Windows desktop and mobile platforms can receive messages, too. We will have send capability in Windows by end of April.&#8221;</p>
<p>The messages can be up to three minutes in length. The feature is available in a handful of countries including the U.S. and United Kingdom, and Skype is looking for feedback before fully turning on the feature.</p>
<p>An update to the Skype terms of service late last year <a href="http://www.zdnet.com/skype-prepping-video-messaging-7000008407/">spilled the beans that the feature was coming</a>.</p>
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		<item>
		<title>'Twas the Night Before Christmas and Santa's Online</title>
		<link>http://allthingsd.com/20121224/twas-the-night-before-christmas-and-santas-online/</link>
		<comments>http://allthingsd.com/20121224/twas-the-night-before-christmas-and-santas-online/#comments</comments>
		<pubDate>Tue, 25 Dec 2012 00:18:52 +0000</pubDate>
		<dc:creator>Eric Johnson</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Media]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[Christmas]]></category>
		<category><![CDATA[Christmas Dialer]]></category>
		<category><![CDATA[eBay]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[holiday]]></category>
		<category><![CDATA[messaging]]></category>
		<category><![CDATA[PayPal]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[Portable North Pole]]></category>
		<category><![CDATA[Santa Claus]]></category>
		<category><![CDATA[Santa Tracker]]></category>
		<category><![CDATA[video chat]]></category>
		<category><![CDATA[Yuletide]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=280519</guid>
		<description><![CDATA[Fwd: Ho ho ho!]]></description>
				<content:encoded><![CDATA[<p><a href="http://allthingsd.com/files/2012/12/Screen-shot-2012-12-24-at-3.50.19-PM.png"><img src="http://allthingsd.com/files/2012/12/Screen-shot-2012-12-24-at-3.50.19-PM-380x234.png" alt="santa call" width="380" height="234" class="alignright size-medium wp-image-280520" /></a></p>
<p><em>&rsquo;Twas the night before Christmas,<br />
And Santa&#8217;s online.<br />
He&#8217;s emailing and calling,<br />
And all just in time.<br />
With holiday cheer,<br />
And a techie assist,<br />
He&#8217;s using the Web<br />
To re-check his list.</em></p>
<p>It won&#8217;t fit under the Christmas tree, but there might be one last-minute gift to make the geekiest of little ones happy: A personalized email, video message or phone call from jolly old St. Nicholas.</p>
<p>Previously, parents had to take their children to the mall to meet Kris Kringle, but he&#8217;s updated his act with the times and across a long list of Web sites.</p>
<p>Here are just a couple:</p>
<ul>
<li>My favorite of the bunch is <a href="https://www.google.com/santatracker/#/village/santacall">Google&#8217;s &#8220;Santa Tracker,&#8221;</a> which starts off by walking you through a surprisingly detailed faux-instant-message chat with Santa. After you say you&#8217;ve read and agreed to Santa&#8217;s Terms and Privacy Policy (no, <em>really</em>, but they are a lot better than Instagram&#8217;s), he interviews you about a friend, co-worker or loved one you want him to contact. Then he offers to give them a phone call (but only between 8 am and 9 pm), an email or a Google+ message. (I wonder if Santa puts the naughty and nice kids in different Circles on Google+.)</li>
<li><a href="http://www.portablenorthpole.com/home">Portable North Pole</a> (pictured at top) takes it one step further, letting you send a video message from Santa. And in PNP&#8217;s questionnaire, you can tell Santa to cater his message specifically to an adult, or to someone (adult or child) who shouldn&#8217;t be on the &#8220;nice&#8221; list. Since it&#8217;s a video call, Santa optionally asks for a photo of the recipient or of you that he can use, or you can just have him use a picture of a gift.</li>
<li>It&#8217;s just one of <a href="http://www.santadial.com/">many</a>, <a href="http://www.santaspeaking.com/">many</a> similar smaller services, but <a href="http://www.christmasdialer.com/tokencall.php">Christmas Dialer</a> layers a business on top of the Christmas-y concept. It gives you one free call from Santa, then charges at least 57 cents for each additional call to your eBay PayPal account. Unlike the other two listed above, though, it asks less information upfront and, as a result, offers far fewer choices of what sort of message the recipient will get.</li>
</ul>
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		<title>Jibe Picks Up $8.3 Million From Vodafone and MTI to Help Build Carrier-Quality Messaging Into Apps</title>
		<link>http://allthingsd.com/20121211/jibe-picks-up-8-3-million-from-vodafone-and-mti-to-help-build-carrier-quality-messenging-into-apps/</link>
		<comments>http://allthingsd.com/20121211/jibe-picks-up-8-3-million-from-vodafone-and-mti-to-help-build-carrier-quality-messenging-into-apps/#comments</comments>
		<pubDate>Wed, 12 Dec 2012 05:01:07 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Product News]]></category>
		<category><![CDATA[JIBE]]></category>
		<category><![CDATA[Joyn]]></category>
		<category><![CDATA[MMS]]></category>
		<category><![CDATA[RCS]]></category>
		<category><![CDATA[Skype]]></category>
		<category><![CDATA[SMS]]></category>
		<category><![CDATA[Twilio]]></category>
		<category><![CDATA[video chat]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=276315</guid>
		<description><![CDATA[Start-up Jibe hopes to transform video chat from being its own separate program to being a feature within lots of other apps.]]></description>
				<content:encoded><![CDATA[<p>Jibe Mobile is betting that one of the biggest app categories &#8212; mobile video chat &#8212; is soon to become a feature of other apps.</p>
<p><a href="http://allthingsd.com/files/2012/12/Jibe-feature.png"><img src="http://allthingsd.com/files/2012/12/Jibe-feature-380x285.png" alt="" title="Jibe-feature" width="380" height="285" class="alignright size-Medium380 wp-image-277083" /></a></p>
<p>The days of old-school calling or texting someone &#8212; even on a cellphone &#8212; are coming to an end, says Jibe Mobile CEO Amir Sarhangi.</p>
<p>&#8220;You don’t necessarily pick up the phone,&#8221; said Sarhangi. &#8220;In a lot of cases people are really communicating through applications.&#8221;</p>
<p>The company has a bold plan to try to convince developers to use Jibe as a means for adding video chat into their own applications.</p>
<p>On Tuesday night the company is announcing it has picked up $8.3 million in funding from European carrier Vodafone and Japanese gamemaker MTI. While Jibe&#8217;s service isn&#8217;t dependent on carrier support, it can work with a new generation of carrier-supported service known as RCS, <a href="http://www.gsma.com/rcs/">or Rich Communication Services</a>. In addition to being an investor, Jibe says Vodafone has been an early partner in its efforts.</p>
<p>Carriers around the globe have been exploring RCS, now known by the brand name Joyn, for years as a way to offer interoperable services beyond text and MMS, though the effort has proved slow and challenging. Jibe hopes its service, which supports but doesn&#8217;t require Joyn, can help that effort break through some chicken-and-egg issues.</p>
<p>The company is working with about 500 developers. A few Android demo apps are already in the Google Play store, with more Jibe-powered apps expected to hit early next year, Sarhangi said.</p>
<p>Jibe isn&#8217;t the only company that sees a future in shifting communications into the app. Rebtel, which <a href="http://allthingsd.com/20110309/skype-rival-rebtel-hits-10-million-users/">has millions of users of its messaging apps</a>, announced on Tuesday that it will offer programming hooks to let other developers include its messaging capabilities in their apps. Twilio <a href="http://allthingsd.com/20120427/cloud-based-phone-software-start-up-twilio-taps-former-jive-exec-as-its-cmo/">has long focused on this area</a>, particularly when it comes to adding voice and text to apps.</p>
<p>Jibe isn&#8217;t limiting its service to just video and voice, noting that it can also be used for other things such as real-time gaming. In one demo, the company shows how two players could play air hockey &#8212; a game that doesn&#8217;t forgive much lag time &#8212; on separate phones.</p>
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		<title>After Leaving Zynga, Wilson Kriegel Surfaces at Paltalk</title>
		<link>http://allthingsd.com/20121203/after-leaving-zynga-wilson-kriegel-surfaces-at-paltalk/</link>
		<comments>http://allthingsd.com/20121203/after-leaving-zynga-wilson-kriegel-surfaces-at-paltalk/#comments</comments>
		<pubDate>Mon, 03 Dec 2012 19:56:50 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[Draw Something]]></category>
		<category><![CDATA[Industry Moves]]></category>
		<category><![CDATA[OMGPOP]]></category>
		<category><![CDATA[Paltalk]]></category>
		<category><![CDATA[social gaming]]></category>
		<category><![CDATA[video calling]]></category>
		<category><![CDATA[video chat]]></category>
		<category><![CDATA[Wilson Kriegel]]></category>
		<category><![CDATA[Zynga]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=274574</guid>
		<description><![CDATA[Wilson Kriegel has been named president and COO of Paltalk, a provider of group video calls. Prior to joining the New York company, Kriegel was at Zynga, having joined the social games maker through the acquisition of OMGPOP, where he was chief revenue officer. Kriegel will be responsible for Paltalk's growth and research and business development.]]></description>
				<content:encoded><![CDATA[<p>Wilson Kriegel has been named president and COO of <a href="http://www.paltalk.com/">Paltalk</a>, a provider of group video calls. Prior to joining the New York company, Kriegel was at Zynga, having joined the social games maker through the acquisition of OMGPOP, where he was chief revenue officer. Kriegel will be responsible for Paltalk&#8217;s growth and research and business development.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Telefónica Digital Buys Video Chat Platform TokBox</title>
		<link>http://allthingsd.com/20121025/telefonica-digital-buys-video-chat-platform-tokbox/</link>
		<comments>http://allthingsd.com/20121025/telefonica-digital-buys-video-chat-platform-tokbox/#comments</comments>
		<pubDate>Thu, 25 Oct 2012 10:00:19 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[acquisition]]></category>
		<category><![CDATA[Telefónica Digital]]></category>
		<category><![CDATA[TokBox]]></category>
		<category><![CDATA[video chat]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=263564</guid>
		<description><![CDATA[Telefónica acquires TokBox for its video chat API, and plans to keep the company intact.]]></description>
				<content:encoded><![CDATA[<p>In a transaction that will make the online video calling start-up a wholly owned subsidiary, Telefónica Digital has acquired <a href="http://www.tokbox.com/">TokBox</a>. The purchase price was not disclosed.</p>
<p><div id="attachment_263570" class="wp-caption alignright" style="width: 390px"><a href="http://allthingsd.com/files/2012/10/TokBox.png"><img class="size-medium wp-image-263570" title="TokBox" src="http://allthingsd.com/files/2012/10/TokBox-380x242.png" alt="" width="380" height="242" /></a><p class="wp-caption-text">TokBox video chat</p></div></p>
<p>Like other carriers, Telefónica is trying to figure out ways to add value on top of basic voice and messaging services. The company said it expected to provide TokBox services to its own customers as well as to developers.</p>
<p>TokBox was founded way back in 2007, and five years is a loooong time in online video start-up land. TokBox was at first a video chat site, then went through multiple leadership changes, including losing its founders and making significant layoffs.</p>
<p>More recently, the company has helped sites integrate its <a href="http://www.tokbox.com/opentok/api">video chat API</a>. Basic one-on-one conversations are free, and customers <a href="http://www.tokbox.com/opentok/api/pricing">pay extra</a> for broadcasts and group discussions, as well as support and video archives.</p>
<p>TokBox CEO Ian Small says his company&#8217;s OpenTok software has now been used by 50,000 developers and sites. TokBox also recently expanded to iOS and WebRTC (the framework that enables live communication through a browser without plugins).</p>
<p>Small said that TokBox&#8217;s 35 employees will all be joining Telefónica, and will continue to operate independently out of San Francisco. He noted that &#8220;everyone is very content with the price,&#8221; adding that Telefónica&#8217;s 300 million customers were a big draw for his team. &#8220;This is a pretty good outcome for a crew that has been building something with a vision in mind that will now get turbocharged,&#8221; Small said.</p>
<p>Carlos Domingo, the Telefónica Digital exec in charge of product development and innovation &#8212; who is speaking at <strong>D: Dive Into Mobile</strong> next week &#8212; is to become TokBox&#8217;s chairman.</p>
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		<item>
		<title>A Chance to Call 15 Friends to Video Chat in High Def</title>
		<link>http://allthingsd.com/20120821/a-chance-to-call-15-friends-to-video-chat-in-high-def/</link>
		<comments>http://allthingsd.com/20120821/a-chance-to-call-15-friends-to-video-chat-in-high-def/#comments</comments>
		<pubDate>Wed, 22 Aug 2012 01:02:44 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Personal Technology]]></category>
		<category><![CDATA[Product Reviews]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[calls]]></category>
		<category><![CDATA[group video]]></category>
		<category><![CDATA[group video chat]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[video chat]]></category>
		<category><![CDATA[video chatting]]></category>
		<category><![CDATA[zoom.us]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=243814</guid>
		<description><![CDATA[Zoom.us offers free, high-definition, group video calls for up to 15 people over a variety of devices.]]></description>
				<content:encoded><![CDATA[<p>There are lots of ways for consumers to conduct free one-to-one video calls on computers and mobile devices. The best known is Microsoft&#8217;s Skype service, but there is Apple&#8217;s FaceTime, a good service called Tango and others.</p>
<p>But what if consumers want to conduct a group video call, with multiple people in multiple places on multiple types of devices? </p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=375C1264-5994-447A-A757-6373D5EE4241&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={375C1264-5994-447A-A757-6373D5EE4241}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>Such video conferences are ideal for disparate members of families, committees in organizations, teams working on projects, small seminars, or even just groups of friends. However, group video-calling services for consumers &#8212; especially free ones &#8212; are less well-known. Skype offers group video calling, but it requires a plan that costs about $10 a month.</p>
<div class="media-CENTER" style="width:553px;"><img src="http://s.wsj.net/public/resources/images/PJ-BJ204_PTECHJ_G_20120821175923.jpg" width="553" height="369" alt="image" /><br />
<br />
On a Zoom call, the speaker occupies most of the screen.</div>
<p>Now, there is a new, independent, service called Zoom.us, launched on Tuesday, that offers free, high-definition, group video calls for up to 15 people simultaneously (Skype maxes out at 10). It works over wired and Wi-Fi Internet connections, or cellular 3G and 4G networks. It comes from a small Silicon Valley start-up called Zoom Video Communications.</p>
<p>This new service not only features group video chatting, but also has text chatting and even allows any member of the group to share a computer screen with the others. It works on Macs, Windows PCs, iPhones and iPads, and any group call can be made with a mix of these devices. An Android version is planned for the fall.</p>
<p>I&#8217;ve been testing Zoom.us, and despite a few limitations, I like it a lot and can recommend it. In all but one of my tests, video was sharp and smooth, and all the features worked as promised.</p>
<p>One caveat: I tested a pre-release version at a time when there were only about 1,000 people using the service. It&#8217;s possible that if millions use it, speed and quality could suffer, though the company denies that.</p>
<p>And for now, the service is entirely free, the company said, but down the road it may impose charges based on time used.</p>
<p>To use Zoom, you must have the free Zoom app, which can be downloaded and installed for PCs and Macs from the <a href="http://zoom.us">http://zoom.us</a> Web site or, for iPhones and iPads, obtained from Apple&#8217;s app store. When you go to the site, you click on &#8220;start&#8221; or join a video meeting and it downloads the app. The interface is simple, and you don&#8217;t have to join a new social network to use it. To initiate a call, you have to possess, and log in with, either a Gmail address or a Facebook account. </p>
<div class="media-CENTER" style="width:553px;"><img src="http://s.wsj.net/public/resources/images/PJ-BJ203_PTECHJ_G_20120821175848.jpg" width="553" height="369" alt="image" /><br />
<br />
Screen sharing lets an open window or document on a PC or Mac be displayed to others.</div>
<p>However, people you invite to join a call needn&#8217;t have these credentials, or even log in. You can just send them an invitation with a link via email, instant message, or text message, or even phone them to provide a link and an ID number for the call. If they already have the Zoom app, the link takes them right into the call. If not, the app downloads and installs so they can join the meeting. You can even invite added people to join a call while it&#8217;s in progress. </p>
<p>While on a group Zoom call, the person speaking occupies most of the screen and all others are shown in a row of small boxes. When a new person interjects, Zoom waits from one to three seconds to make sure it isn&#8217;t picking up a random cough or some background noise and then places the new speaker in the main, large view.</p>
<p>Probably the best-known competitor to Zoom is the Hangout feature of the Google+ social network, which I&#8217;ve found also works well. But that is designed as an integral part of that social network, and allows only up to 10 people to be on a video call at once. Zoom is a standalone service, not a social network, although it piggybacks on the Gmail or Facebook chat systems, so it can display your contacts and friends, allowing you to quickly invite them to a call. Another service, called ooVoo, allows up to 12 callers in free group video chats, but displays ads and charges $3 monthly for screen sharing and an ad-free experience.</p>
<p>In my tests, I conducted Zoom calls on Windows, Mac, iPad and iPhone, with groups ranging from two to 11 people, who were using a variety of devices. In one call, participants were in San Francisco, Washington, D.C., Silicon Valley, Seattle and the D.C. suburbs. Another included a person riding in a car, using a cellular connection. All but one of the people using Wi-Fi connections looked and sounded sharp and smooth. Those on cellular connections were a bit fuzzier, but still looked more than good enough for me. Only one call, between me near Washington and a colleague in San Francisco, exhibited any stuttering or freezing, although we were both on Wi-Fi.</p>
<p>The interface is slightly different on a computer, tablet or phone. For instance, because the iPhone screen is much smaller, you have to swipe to a second screen to see the minimized faces of those who aren&#8217;t speaking at the moment.</p>
<p>Screen sharing only works from computers. It allows any one person to display to all others &#8212; regardless of the device they&#8217;re using &#8212; any open window or document on his or her PC or Mac. For privacy purposes, if you need to dig into your computer to fetch a file that isn&#8217;t already open, you have to stop screen sharing, and then restart that function.</p>
<p>I was able to share a variety of files, including photos, Word documents, Web pages and PowerPoint decks. The text chatting feature allows for private side discussions.</p>
<p>There are some downsides. You can share a video from your computer with the group, but the audio won&#8217;t come through. And if you log in via Gmail, only a subset of your Google chat contacts appear. Also, the early version I tried changed your Google chat status to say you were using Zoom. The company says it&#8217;s working on the audio issue, eliminating the changed status message, and that the Gmail contacts limitation is a Google policy.</p>
<p>But my verdict is that Zoom.us is a very good product with lots of practical uses.</p>
<p><strong>Email Walt at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</strong></p>
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		<title>Google Adds Video Hangouts to Gmail, as Expected</title>
		<link>http://allthingsd.com/20120730/google-adds-video-hangouts-to-gmail-as-expected/</link>
		<comments>http://allthingsd.com/20120730/google-adds-video-hangouts-to-gmail-as-expected/#comments</comments>
		<pubDate>Mon, 30 Jul 2012 16:51:49 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
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		<guid isPermaLink="false">http://allthingsd.com/?p=235451</guid>
		<description><![CDATA[Google today added its distinctive group video chat Google+ Hangouts tool to Gmail, expanding on the email service's existing video chat to add mobile support, screen sharing and silly effects. This move was expected. Both Hangouts and Google video chat are built in part with tools from an outside company called Vidyo.]]></description>
				<content:encoded><![CDATA[<p>Google today <a href="http://gmailblog.blogspot.com/2012/07/video-chat-face-to-face-to-face-with.html">added</a> its <a href="http://allthingsd.com/20120723/can-google-make-a-case-for-hangouts/">distinctive group video chat Google+ Hangouts</a> tool to Gmail, expanding on the email service&#8217;s existing video chat to add mobile support, screen sharing and silly effects. This move <a href="http://gigaom.com/2012/06/27/google-to-merge-hangouts-talk-messenger/">was expected</a>. Both Hangouts and Google video chat are built in part with tools from an outside company called <a href="http://www.vidyo.com/">Vidyo</a>.</p>
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		<title>Can Google Make a Case for Hangouts?</title>
		<link>http://allthingsd.com/20120723/can-google-make-a-case-for-hangouts/</link>
		<comments>http://allthingsd.com/20120723/can-google-make-a-case-for-hangouts/#comments</comments>
		<pubDate>Mon, 23 Jul 2012 14:30:20 +0000</pubDate>
		<dc:creator>Mike Isaac</dc:creator>
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		<guid isPermaLink="false">http://allthingsd.com/?p=230401</guid>
		<description><![CDATA[Sure, group video chat is cool. But can Google convince us that we need it?]]></description>
				<content:encoded><![CDATA[<p><a href="http://allthingsd.com/20111227/google-growth-appears-to-accelerate-was-it-the-muppets/google_hangout_muppets/" rel="attachment wp-att-157481"><img src="http://allthingsd.com/files/2011/12/google_hangout_muppets.png" alt="" title="google_hangout_muppets" width="380" height="285" class="alignright size-full wp-image-157481" /></a>Back when Google first unveiled Google+, Hangouts looked to be the company&#8217;s secret weapon. One week after Hangouts first debuted, if you&#8217;ll recall, Facebook looked foolish when it unveiled its one-to-one Skype video chat integration. Google+, it seemed, had the power of the group in its pocket.</p>
<p>It has been a year, and Google&#8217;s so-called killer feature hasn&#8217;t taken off. The Google+ team is having a difficult time getting users to widely adopt the product, according to sources familiar with the company&#8217;s service. Part of the trouble isn&#8217;t necessarily getting Google+ users &#8212; or &#8220;Plussers&#8221; in platform-enthusiast parlance &#8212; to <em>use</em> Hangouts, but to actually keep them coming back.</p>
<p>Think of it in real-world terms: Gather a bunch of people in a room together who may or may not know each other, and it&#8217;s difficult to sustain an active conversation without direction. Similarly, as time passes in a Hangout, the novelty of a group video chat wears off. In the lack of direction, the retention rate suffers.</p>
<p>Thus the dilemma of Hangouts on Google+. Sure, it may be a cool feature, but in the long run, is cool enough?</p>
<p>Google is trying to combat this lack of direction, as the Google+ team heavily pitches directed ways to use Hangouts to anyone and everyone who will listen. If users can actually commune around a focused activity, the idea goes, they&#8217;ll want to continue coming back to Hangouts. </p>
<p>I spoke with Google for this article. Though the company did not comment, I was directed to the existing uses of Hangouts on the <a href="https://plus.google.com/hangouts">company&#8217;s Google+ page</a>.</p>
<p>At the top of that list are the most obvious targets: Content destination sites that people already visit on a daily basis. That means publications and brands like the New York Times, Wired Magazine (which, disclosure, I previously wrote for), CNN and other major news and entertainment outlets.</p>
<p>It&#8217;s good for the news orgs, because they&#8217;re essentially given a lightweight, embeddable tool to <a href="http://allthingsd.com/20120507/hangouts-on-air-the-google-version-of-public-access-tv/">host live video discussions on their sites</a>, completely free and powered by Google. And it&#8217;s obviously good for Google in raising the Hangout brand awareness, and hoping that will extend to &#8220;Plussers&#8221; using Hangouts on their own. </p>
<p>There&#8217;s also the more obvious media play, pitching <a href="http://www.google.com/+/learnmore/celebs/">celebrities on Hangouts</a> as a way for stars to get closer to their fans, similar to amassing a healthy Twitter following or a host of new fans on a Facebook page. Get enough fans to hang out with their favorite celebs, and perhaps those fans will keep coming back. </p>
<p>One of Hangouts&#8217; most promising features, however, is perhaps one of the most difficult to convey: In-Hangout apps. As of now, there are a handful of applications that you can launch from within a group chat session, essentially giving the Hangout an activity to focus on.</p>
<p>Though the current selection is weak, Google debuted a number of games at its <a href="http://googleplusplatform.blogspot.com/2012/06/apps-are-plus-in-hangouts.html">I/O conference in June</a>, possibly foreshadowing a larger push into Hangout-based games in the future. And now that the <a href="http://googleplusplatform.blogspot.com/2012/03/moving-google-hangouts-api-out-of.html">Hangouts API is out of preview</a>, developers could potentially bolster the selection over time (granted, I&#8217;d expect that would require some heavy Google lobbying).</p>
<p>This could be especially important for Google, given that a number of <a href="http://allthingsd.com/20120614/game-developers-already-abandoning-googles-social-network/">major game developers are already pulling titles from Google+</a>, citing a &#8220;much larger following on Facebook,&#8221; and a much more &#8220;active&#8221; user base than Google+. If standalone games aren&#8217;t working, perhaps Hangout-based games could do better.</p>
<p>Finally, there&#8217;s the looming possibility that Google could incorporate communication across properties, rather than continuing to isolate products like Talk, Google+ Messenger and Hangouts. At the I/O conference last month, Google product manager Nikhyl Singhal hinted that we could see <a href="http://gigaom.com/2012/06/27/google-to-merge-hangouts-talk-messenger/">an integration of the three separate products</a> soon enough.</p>
<p>This looks to be the direction Google is pushing in. After all, Larry Page speaks of Google+ as a &#8220;social spine&#8221; across all Google products, and Vic Gundotra&#8217;s most recent Google+ usage statistics are measured by activity across <em>all</em> Google products, not just Google+.</p>
<p>Will directing users on how to use Hangouts be enough, or will it take the more forceful approach of injecting Hangouts across other Google properties? Whatever the case, Google needs to convince users that however novel Hangouts may be, they&#8217;re worth more than just an initial test drive.</p>
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		<title>Videogame Distribution Shifting Online, Even for TV-Tethered Consoles</title>
		<link>http://allthingsd.com/20120716/videogame-distribution-shifting-online-even-for-tv-tethered-consoles/</link>
		<comments>http://allthingsd.com/20120716/videogame-distribution-shifting-online-even-for-tv-tethered-consoles/#comments</comments>
		<pubDate>Mon, 16 Jul 2012 22:36:06 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
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		<guid isPermaLink="false">http://allthingsd.com/?p=230502</guid>
		<description><![CDATA[In five years, 39 percent of console game revenue will come from online distribution and purchases, according to a new report.]]></description>
				<content:encoded><![CDATA[<p>Internet-enabled devices such as phones, tablets and computers are making it insanely easy for consumers to discover and play new videogames.</p>
<p><img class="alignright size-medium wp-image-230562" title="IMG_6485" src="http://allthingsd.com/files/2012/07/IMG_6485-380x253.jpg" alt="" width="380" height="253" />And it&#8217;s that kind of online connectivity that is expected to drive the next wave of growth on the consoles.</p>
<p>In a new report, market research firm <a href="http://www.dfcint.com/wp/index.php">DFC Intelligence</a> said it believes console sales will regain some momentum in 2014 and 2015 as new systems from Nintendo, Microsoft and Sony hit the market.</p>
<p>As a result, DFC is estimating that by 2017, 39 percent of console game revenue will be via online distribution and online revenue sources.</p>
<p>Nintendo is the first of the hardware makers to announce plans for its next console, which is expected to hit this holiday season. The Wii U will come with features encouraging consumers to connect online, including video chat and Miiverse, a social network where avatars walk around a virtual plaza. With Miiverse, game players will be able to post their thoughts in speech bubbles that appear over their heads with text or drawings &#8212; sort of like a status update on Twitter or Facebook.</p>
<p>With existing consoles, players often have the option of downloading new content for games, but typically the original game was purchased on a disk and didn&#8217;t require an Internet connection. Sony and Microsoft have not yet announced their plans, but both are expected to eventually release new hardware that will be more connected to the Internet than ever before.</p>
<p>Other companies &#8212; like Amazon, Valve&#8217;s Steam and Electronic Arts &#8212; are also in various stages of offering digital distribution channels.</p>
<p>Despite reports of a soft console market over the past year, DFC is still forecasting the industry to grow over the next five years to $82 billion in 2017 from $67 billion in 2012.</p>
<p>In addition to new consoles fueling some of this growth, the research firm said, the increase is thanks to PC and mobile gaming. Worldwide revenue from online games will reach $35 billion in 2017, up 84 percent from 2011, and PC game revenue is expected to pass $25 billion in 2017, up from about $20 billion in 2012.</p>
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		<title>Not to Be Outdone by Airtime, YouTube App Updated for Google+ Hangouts</title>
		<link>http://allthingsd.com/20120614/not-to-be-outdone-by-airtime-youtube-comes-to-google-hangouts/</link>
		<comments>http://allthingsd.com/20120614/not-to-be-outdone-by-airtime-youtube-comes-to-google-hangouts/#comments</comments>
		<pubDate>Thu, 14 Jun 2012 23:06:28 +0000</pubDate>
		<dc:creator>Mike Isaac</dc:creator>
				<category><![CDATA[General]]></category>
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		<guid isPermaLink="false">http://allthingsd.com/?p=220564</guid>
		<description><![CDATA[YouTube announced on Thursday an update to its app for Google+ that will allow users to make playlists of YouTube videos inside of Hangouts, the group video chat feature that Google+ prides itself upon. Both Google+ and Airtime, Sean Parker's video chat start-up, allow for YouTube viewing, though Airtime does not support group video chat.]]></description>
				<content:encoded><![CDATA[<p>YouTube announced on Thursday an update to its app <a href="http://youtube-global.blogspot.com/2012/06/have-your-own-youtube-party-in-google.html">for Google+</a> that will allow users to make playlists of YouTube videos inside of Hangouts, the group video chat feature that Google+ prides itself upon. Both Google+ and Airtime, Sean Parker&#8217;s video chat start-up, allow for YouTube viewing, though Airtime does not support group video chat.</p>
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		<title>Sean Parker and Shawn Fanning's Airtime Finally Launches Today</title>
		<link>http://allthingsd.com/20120605/sean-parker-and-shawn-fannings-airtime-finally-launches-today-interview/</link>
		<comments>http://allthingsd.com/20120605/sean-parker-and-shawn-fannings-airtime-finally-launches-today-interview/#comments</comments>
		<pubDate>Tue, 05 Jun 2012 14:30:17 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
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		<guid isPermaLink="false">http://allthingsd.com/?p=216683</guid>
		<description><![CDATA[Airtime, the next act from Napster co-founders Shawn Fanning and Sean Parker, launches to the public today.]]></description>
				<content:encoded><![CDATA[<p>Airtime, the next act from Napster co-founders Shawn Fanning and Sean Parker, launches to the public today.</p>
<p>The service is a Web application for person-to-person video calling, with an emphasis on matching people who have common interests.</p>
<p>It has been in the works for nearly two years, and has a clear ancestor in <a href="http://en.wikipedia.org/wiki/Chatroulette">Chatroulette</a>, the anonymous video chatting start-up that Fanning and Parker had advised for a time.</p>
<p><a href="http://allthingsd.com/files/2012/06/Airtime-Screenshot-1.png"><img class="aligncenter size-Hero wp-image-216702" title="Airtime Screenshot 1" src="http://allthingsd.com/files/2012/06/Airtime-Screenshot-1-640x452.png" alt="" width="640" height="452" /></a></p>
<p>Fanning and Parker gave me a tour of Airtime last week, in preparation for a press launch today that&#8217;s sure to be full of razzle-dazzle and <a href="http://www.nypost.com/p/pagesix/airtime_for_sean_shawn_Upm2cRbflPK0J7DeqMhVGP">celebrities</a> like Snoop Dogg and Kristen Bell.</p>
<p>Like Chatroulette, Airtime also allows for anonymous use, but it is built on top of the Facebook platform and requires a Facebook account. If users behave inappropriately, they are kicked off the service. So the system knows who a user is, whether or not the user elects to share his or her name with a video chatting partner.</p>
<p>It&#8217;s unclear if Airtime will work &#8212; will people want to use it? Will it fill up with spammers and skeezy dudes? Is it technically sound? But what is clear is that there are high expectations for Parker and Fanning&#8217;s next act. Parker, in particular, is now a celebrity figure for his roles at Facebook and Spotify, and from Justin Timberlake&#8217;s portrayal of him as a master manipulator in &#8220;The Social Network.&#8221;</p>
<p>Plus, they&#8217;ve now raised more than $35 million in funding, and have been working on this for the past two years without a public release.</p>
<p>But why would we want to video chat with people we don&#8217;t know? Parker and Fanning argue that they are helping bring serendipity into a world where people&#8217;s online social graphs are set. Airtime is a <a href="http://allthingsd.com/20110830/how-big-is-the-social-discovery-opportunity/">&#8220;social discovery&#8221; application</a> for helping people make new friends online, not necessarily for the purpose of dating.</p>
<p><a href="http://allthingsd.com/files/2012/06/Airtime-Screenshot-2.png"><img class="aligncenter size-Hero wp-image-216704" title="Airtime Screenshot 2" src="http://allthingsd.com/files/2012/06/Airtime-Screenshot-2-640x452.png" alt="" width="640" height="452" /></a>It&#8217;s a category with many other companies &#8212; for instance, open social networks like Badoo and MeetMe (formerly MyYearbook), video chat companies like ooVoo and Rounds, and mobile location apps like Highlight.</p>
<p>Fanning and Parker think the video aspect of Airtime is particularly important; the medium of synchronous video is highly intimate and reciprocal, tending people away from multitasking and toward reading each other&#8217;s body language. There&#8217;s no lurking.</p>
<p>The two have a particular challenge in that Airtime will require a significant number of concurrent users &#8212; they estimate 5,000 to 10,000 &#8212; before users can have a good range of options to find new people. Their own notoriety should help with that &#8212; but if not, Airtime will look a lot like <a href="http://allthingsd.com/20110323/with-41m-in-hand-color-deploys-new-proximity-based-social-network/">the original Color</a>, a start-up with tens of millions in funding and nobody using it.</p>
<p>The Airtime interface looks like a desktop, with a row of available friends on the right side and two video panes in the middle. Users log in through Facebook &#8212; Airtime doesn&#8217;t even have its own login system.</p>
<p>Then users can ping their existing Facebook friends &#8212; it turns out that Airtime is also trying to be a Skype competitor &#8212; for a video call, without requiring additional downloaded software beyond Flash. Through integration with XMPP on Facebook, friends will get Airtime alerts through instant message chats, and can click to get to Airtime directly.</p>
<p>Or they can elect to have Airtime find them a conversation partner based on common interests and mutual friends, according to Facebook. In order to combat spam and scamminess, users can&#8217;t target chat partners based on a specific interest, or by their gender or age. However, the Airtime system is built to track markers of a successful match, like conversation length, to try to better match people as they use the service more.</p>
<p>Within Airtime, users can watch videos together. They can click to give each other props, prompting a shower of stars on the screen.</p>
<p>What can&#8217;t they do? Use Airtime from mobile or share music. An iOS app is weeks away, Parker said, while music deals are on the horizon. Additional planned features are more gamification stuff and video effects, including games built on the Airtime platform, Fanning said.</p>
<p>Another thing Airtime users can&#8217;t do is have multiparty chats, though they can conduct multiple one-on-one chats simultaneously. That means it will be harder for Parker and Fanning to use their celebrity connections, like Google has been doing with Google+ Hangouts, where a big star draws a big crowd.</p>
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		<title>Hangouts On Air: The Google+ Version of Public-Access TV</title>
		<link>http://allthingsd.com/20120507/hangouts-on-air-the-google-version-of-public-access-tv/</link>
		<comments>http://allthingsd.com/20120507/hangouts-on-air-the-google-version-of-public-access-tv/#comments</comments>
		<pubDate>Mon, 07 May 2012 19:46:51 +0000</pubDate>
		<dc:creator>Mike Isaac</dc:creator>
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		<guid isPermaLink="false">http://allthingsd.com/?p=204504</guid>
		<description><![CDATA[Google+. Hangouts. Party time. Excellent.]]></description>
				<content:encoded><![CDATA[<p><a href="http://allthingsd.com/20120507/hangouts-on-air-the-google-version-of-public-access-tv/waynesgplus/" rel="attachment wp-att-204505"><img src="http://allthingsd.com/files/2012/05/waynesGplus-380x274.jpg" alt="" title="wayne&#039;sGplus" width="380" height="274" class="alignright size-Featured wp-image-204505" /></a> The beauty of local-access TV is that it has always been democratic. Whether you&#8217;re a seasoned on-camera vet or just a local yahoo with opinions, there&#8217;s little between you and the local TV-watching public.</p>
<p>Taking that one step further, on Monday morning <a href="http://googleblog.blogspot.com/2012/05/google-hangouts-on-air-broadcast-your.html">Google launched Hangouts On Air</a>, an extension of the Google+ group video chat that allows users to stream Hangouts live for anyone across the world to watch. Just like local access, you can broadcast your ideas, music or wacky opinions into the online ether and hope that at least <em>someone</em> is interested in what you have to say.</p>
<p>&#8220;This is a much more efficient and pervasive way to organize a conversation,&#8221; Hangouts product manager Nikhyl Singhal told <strong>AllThingsD</strong> in an interview. &#8220;Maybe I needed satellite trucks and switchboards for something like this in the past.&#8221;</p>
<p>It works the same as an existing Hangout: Host a video chat, with up to nine other people joining you in the conversation. But flip the &#8220;enable Hangouts On Air&#8221; switch, and your chat goes from private to public. What&#8217;s more, you&#8217;re not limited to broadcasting to Google+ users alone; embed the Hangout in your Web page or your YouTube channel, and folks can watch from there, too. It&#8217;s also possible to record the broadcast for replay later.</p>
<p>Yes, part of this is to allow the everyman the ability to speak to a larger audience, similar to the way YouTube broke new ground in the user-generated content realm back in 2005. </p>
<p>When giving users content carte blanche, however, the inevitable questions arise: How will Google deal with hate speech, illegal activity and porn? I&#8217;d urge you to take a spin on Chatroulette if you don&#8217;t think this is inevitable.</p>
<p>Though Singhal wouldn&#8217;t get into specifics, he said Hangouts already has plenty of help to deal with that from YouTube. &#8220;How do you flag copyrighted content? How do you deal with a live conversation? We&#8217;re leveraging the expertise of YouTube, who have been thinking about this problem for several years. The technology that we’ve employed &#8212; support, operational pieces, copyright rules &#8212; all of that is based on YouTube&#8217;s experience.&#8221;</p>
<p>Aside from potential obscenity, there&#8217;s a whole other part to the initiative: Catering to those who already have a following. Google has already hosted On Air Hangouts with big names like David Beckham, the Muppets and President Barack Obama, and the company has invested time and resources into training other large outlets &#8212; like the New York Times and Wired, to name a couple &#8212; on how to run their own On Air Hangouts.</p>
<p>To some degree, it can&#8217;t hurt for these stars and media outlets to give Hangouts a try. It&#8217;s free and easy publicity for them to do a quick online chat (for celebs, it&#8217;s like an online press junket for an upcoming film or TV release). And there&#8217;s also the potential to drive traffic to other pages.</p>
<p>Of course, Google wants to bring aboard as many people as possible. While Larry Page has no problem touting <a href="http://bits.blogs.nytimes.com/2012/03/06/google-defending-google-plus-shares-usage-numbers/">Google+ sign-up numbers</a>, user engagement is <a href="http://online.wsj.com/article/SB10001424052970204653604577249341403742390.html">a whole other issue</a>. According to a comScore report released in February, users on average spend mere minutes a month on Google+, while that number is measured in hours on Facebook.</p>
<p>And, now more than ever, it&#8217;s important to remind users about Hangouts, one of Google&#8217;s strongest advantages over Facebook. Currently, Facebook offers Skype integration for one-on-one video chat between users, but lacks the group chat option that Google+ touts so heavily.</p>
<p>Thing is, people actually <em>want to use</em> Facebook. A lot. The jury is still out on Google+. So perhaps giving users the chance to blab about whatever they want, on air and uninhibited, will actually convince them to spend more time on the site.</p>
<p>At the very least, they won&#8217;t be sandwiched in between infomercials in a 2 am time slot.</p>
<p>(Image courtesy of quicheisinsane/<a href="http://www.flickr.com/photos/gifake/4629309957/">Flickr</a>, doctored by Mike Isaac)</p>
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		<title>Real Bonding With Family Around the TV Via Skype</title>
		<link>http://allthingsd.com/20120125/real-bonding-with-family-around-the-tv-via-skype/</link>
		<comments>http://allthingsd.com/20120125/real-bonding-with-family-around-the-tv-via-skype/#comments</comments>
		<pubDate>Thu, 26 Jan 2012 02:03:28 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Personal Technology]]></category>
		<category><![CDATA[Product Reviews]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[group]]></category>
		<category><![CDATA[HDTV]]></category>
		<category><![CDATA[Skype]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[Tele Labs]]></category>
		<category><![CDATA[television]]></category>
		<category><![CDATA[TelyHD]]></category>
		<category><![CDATA[video chat]]></category>
		<category><![CDATA[video conference]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=167598</guid>
		<description><![CDATA[Tely Labs' telyHD turns Skype video chats into room-size experiences, involving whole families or groups of friends on each end—seeing each other, chatting and sharing photos in high definition using TVs instead of computers.]]></description>
				<content:encoded><![CDATA[<p>As you read these words, millions of people are conducting video chats using the popular Skype service, now owned by Microsoft. Most of these calls are low-resolution encounters between two individuals, conducted over personal computers.</p>
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<p>This week, I tested a new device that aims to transform Skype video chats into room-size experiences, involving whole families or groups of friends on each end—seeing each other, chatting and sharing photos in high definition using TVs. It&#8217;s called telyHD, and comes from a small Silicon Valley start-up called Tely Labs. In my tests, it worked well.</p>
<p>This TV add-on product is a black, horizontal bar less than a foot long and under 3 inches high with a wide-angle lens and multiple built-in microphones. It installs quickly and easily—typically on top of the TV—and is controlled by a remote from across the room that can be used to place and answer calls, and to zoom and pan your image. It can connect to any other Skype-enabled device—including PCs, Macs, smartphones and tablets—but some of its advanced features require a telyHD on both sides of the conversation.</p>
<p>The $250 telyHD isn&#8217;t just a different way to use Skype. It&#8217;s part of the race to reinvent the television—to make it a smarter, more versatile digital device. So-called smart TVs, Internet-enabled sets that connect to the Web and run apps, are offered by most major manufacturers. The telyHD device brings added functionality and connectivity to existing &#8220;dumb&#8221; HDTVs that lack built-in online features.</p>
<p>There is no monthly fee or subscription required by Tely Labs, and video calls between a telyHD and any other Skype device, including another telyHD, are free. You can also make free Skype-to-Skype audio calls, and audio calls to regular phones can be made at Skype&#8217;s normal rates.</p>
<p>I&#8217;ve been testing telyHD in my family room on my aging Pioneer 50-inch plasma HDTV. I made multiple calls to people at the company using other telyHD units. And, with my wife at my side, in our usual seats, we made video calls to each of our out-of-state children, who were using Skype-equipped computers. </p>
<div class="media-CENTER" style="width:553px"><img src="http://s.wsj.net/public/resources/images/PJ-BE990_PTECHj_G_20120125193111.jpg" width="553" height="369" alt="PTECHjp" /><br />
<br />
TelyHD mounts on top of even thin TVs using a built-in clamp.</div>
<p>On our end of the calls, we didn&#8217;t have to crowd around a laptop webcam, jump up to fiddle with the unit, or do anything different than if we had been watching TV. Our kids reported they could see and hear us both fine, even though we were about 10 feet from the camera. One person I tested with did report some audio feedback on her computer.</p>
<p>I can say that telyHD worked as advertised, and provided good, generally smooth experiences on every call, whether I used a wired network connection or Wi-Fi on my end. The calls to other telyHDs appeared in high definition on our screen, though the calls to computers were lower resolution, as with many Skype calls. And, if you&#8217;re concerned about rogue invasions of privacy, the telyHD has a sliding plastic shield to cover the camera when not in use.</p>
<p>You can buy telyHD from the company&#8217;s site, tely.com, or at Skype.com or Amazon.com. Ironically, it is hitting the market shortly after Cisco stopped selling a somewhat similar home video-calling product. Cisco&#8217;s product cost much more, wasn&#8217;t tied into Skype and carried a monthly fee.</p>
<p>TelyHD isn&#8217;t just a webcam. It&#8217;s a small computing device, powered by Google&#8217;s Android operating system. It contains software and Internet capabilities most TVs lack, some of which go beyond simple video calls. For instance, when contacting other telyHD units, I was able to send and receive video voice mails. And I was able to plug into the telyHD a flash memory card filled with pictures. I could share the pictures with another telyHD user and vice versa. I could even choose to copy a photo from the other party onto my own memory card. You can do the same thing with a USB drive.</p>
<p>(TelyHD isn&#8217;t the only way to use Skype for a whole-room view from a TV. Some of the new smart TVs, and even some Blu-ray players, come equipped with Skype software. When paired with a webcam, they, too, can conduct Skype video calls via the TV. I didn&#8217;t test these for this column.)</p>
<p>TelyHD can be placed on top of the TV, on a shelf, or on a tripod. It requires a broadband Internet connection, either wired or wireless, and an HDMI port on the TV, which is common on HDTVs. It mounts on top of even thin TVs using a built-in clamp that doesn&#8217;t require tools. I set up my test unit in about 15 minutes. </p>
<p>The system can&#8217;t be used simultaneously with regular TV-watching. Just as with a DVD player, you must switch to a separate &#8220;input&#8221; on your TV to bring it up. When you do, it signs you into your Skype account and fills the screen with a carousel of big cards representing your Skype contacts. You click on a card with the remote to place or answer a call. There are various screen layouts you can choose, including a small window that shows what you look like to others and windows that show tips on what the remote buttons do.</p>
<p>My only serious complaint with telyHD is that the remote control seems cheap, with hard-to-press buttons. But the company says it has designed an improved remote and will offer this new one free to existing owners. Also, as with many TV services, it&#8217;s a pain to peck out user names, or searches, on an on-screen keyboard. And I found a bug in which the unit didn&#8217;t recognize certain Wi-Fi network names, but the company fixed it earlier this week.</p>
<p>Tely Labs plans more versions of telyHD and more features. A pricier model for small businesses is in the works, which will allow live file sharing, and have a better camera and a keyboard. A second software version also is coming. It will allow the unit to send to the TV screen video from Apple&#8217;s iPad and will also support photo sharing from online services. </p>
<p>The company is working on allowing video calling among up to 10 devices, though that will carry a fee.</p>
<p>I can recommend telyHD for people with HDTVs who want to move their Skype video calling to where whole groups can get into the picture.</p>
<p class="tagline"><strong>Write to Walt at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</strong></p>
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		<title>Skype's iPad Plans Leak Out Over YouTube</title>
		<link>http://allthingsd.com/20110624/skypes-ipad-plans-leak-out-over-youtube/</link>
		<comments>http://allthingsd.com/20110624/skypes-ipad-plans-leak-out-over-youtube/#comments</comments>
		<pubDate>Fri, 24 Jun 2011 22:45:49 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[FaceTime]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPod]]></category>
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		<category><![CDATA[video chat]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=90992</guid>
		<description><![CDATA[Skype was planning to wait until next week to announce its iPad plans, but the cat got out of the bag on Friday after the company briefly posted a promotional video to YouTube. The company pulled the video, but not before it was captured by others and re-posted.]]></description>
				<content:encoded><![CDATA[<p>I bet there are some angry Skype calls going around inside the company&#8217;s headquarters over this one.</p>
<p>The video chat company was planning to wait until next week to announce its iPad plans, but the cat got out of the bag on Friday after the company briefly posted a promotional video on YouTube.</p>
<p><img src="http://allthingsd.com/files/2011/06/Skype-for-iPad-380x293.png" alt="" title="Skype for iPad" width="380" height="293" class="alignright size-Medium380 wp-image-90998" /></p>
<p>Although the company pulled down the video, one user <a href="http://www.razorianfly.com/2011/06/24/skype-for-ipad-video/">managed to post it back to the video-sharing site</a> (unfortunately, no audio). According to the video, the new app will support &#8212; not surprisingly &#8212; video chat as well as voice and text messaging. </p>
<p>The leak has led CNET and others to <a href="http://reviews.cnet.com/8301-31747_7-20074170-243/skype-for-ipad-hands-on-new-competition-for-apples-facetime/?tag=mncol;txt">post their reviews of the product</a>. Although Apple has brought its FaceTime service to the iPad, that system has its drawbacks, including a smaller list of supported devices as well as the fact that such video calls work only over Wi-Fi.</p>
<p>Skype is, of course, in the <a href="http://allthingsd.com/20110511/microsoft-we-promise-not-to-screw-up-skype/">process of being acquired by Microsoft.<br />
</a></p>
<p><object width="640" height="510"><param name="movie" value="http://www.youtube.com/v/B5G_CkPfDOU?version=3&amp;hl=en_US"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/B5G_CkPfDOU?version=3&amp;hl=en_US" type="application/x-shockwave-flash" width="640" height="510" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
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		<title>Four Big Projects Facebook Should Launch, and Probably Will&#8211;Even Though It Says It Won&#039;t</title>
		<link>http://allthingsd.com/20110127/four-big-projects-facebook-should-launch-and-probably-will-even-though-it-says-it-wont/</link>
		<comments>http://allthingsd.com/20110127/four-big-projects-facebook-should-launch-and-probably-will-even-though-it-says-it-wont/#comments</comments>
		<pubDate>Thu, 27 Jan 2011 17:33:38 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[ad network]]></category>
		<category><![CDATA[Bret Taylor]]></category>
		<category><![CDATA[Deb Liu]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Facebook Credits]]></category>
		<category><![CDATA[Facebook phone]]></category>
		<category><![CDATA[HTC]]></category>
		<category><![CDATA[Liz Gannes]]></category>
		<category><![CDATA[Mobile World Congress]]></category>
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		<category><![CDATA[virtual goods]]></category>
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		<guid isPermaLink="false">http://networkeffect.allthingsd.com/?p=2839</guid>
		<description><![CDATA[There are several obvious product launches coming for Facebook, but it either denies they're in the works or refuses to talk about them.]]></description>
				<content:encoded><![CDATA[<p><a href="http://commons.wikimedia.org/wiki/File:Caustics.jpg"><img class="alignright size-thumbnail wp-image-2857" title="crystalball" src="http://networkeffect.allthingsd.com/files/2011/01/crystalball-150x150.jpg" alt="" width="90" height="90" /></a>Steve Jobs is famous for publicly dismissing a market shortly before Apple enters it. And Mark Zuckerberg and his team seem to have some Steve Jobs in them: There are several obvious product launches coming for the company, but it either denies they&#8217;re in the works or refuses to talk about them.</p>
<p>Here&#8217;s a scorecard:</p>
<p><strong>An Ad Network</strong>: This is one that seems obvious to many industry watchers. Facebook has widgets and integrations around the Web, and could easily turn those into revenue-generating opportunities. It could use its social graph to introduce targeted advertising and provide real competition to Google and other ad networks.</p>
<p><img class="alignleft size-full wp-image-2848" title="Starbucks-Sponsored-Story" src="http://networkeffect.allthingsd.com/files/2011/01/Starbucks-Sponsored-Story.png" alt="" width="181" height="129" />But the company has <a href="http://www.clickz.com/clickz/news/1736292/facebooks-sandberg-says-no-social-graph-ad-network-yet">denied repeatedly</a> that it is working on an ad network. Dan Rose, the company&#8217;s VP of partnerships and platform marketing, <a href="http://techcrunch.com/2011/01/24/dld11-facebooks-dan-rose-talks-platform-ads-and-mark-zuckerberg/">said this week at DLD in Munich</a>, &#8220;We get that question a lot, and the answer is always the same: there are no plans for that at this point.&#8221;</p>
<p>However, this week Facebook <a href="http://mediamemo.allthingsd.com/20110126/facebook-brings-back-part-of-beacon-and-no-one-blinks/">launched a reprise</a> of its failed Beacon product that turns off-site behavior&#8211;user &#8220;likes&#8221;&#8211;into &#8220;sponsored stories&#8221; within its site.</p>
<p><em>Prognosis: Likely later this year. This would be a good revenue stream to turn on before Facebook goes public, as it <a href="http://kara.allthingsd.com/20110106/even-if-it-had-500-shareholders-today-facebook-doesnt-have-to-disclose-financials-until-spring-of-2012/">says it&#8217;s likely to do in 2012</a>.</em></p>
<p><strong>A Facebook Phone:</strong> This one is a rumor mill regular, and it came up again Wednesday with a report that Facebook would <a href="http://mobilized.allthingsd.com/20110126/facebook-phone-rumors-make-the-news-feed-again/">launch two phones with HTC</a> at Mobile World Congress this year.</p>
<p><img class="alignright size-medium wp-image-2846" title="facebook-phone" src="http://networkeffect.allthingsd.com/files/2011/01/facebook-phone-240x300.jpg" alt="" width="240" height="300" /></p>
<p>Rose responded at another event in Europe, &#8220;This is really just another example of a manufacturer who has taken our public APIs and integrated them into their device in an interesting way&#8230;.The rumors around there being something more to this HTC device are overblown.&#8221; (<a href="http://www.reuters.com/article/idUSTRE70Q4G520110127">via Reuters</a>)</p>
<p>But baking Facebook into a phone makes sense. As <a href="http://networkeffect.allthingsd.com/20110125/facebook-sets-mobile-sights-on-html5/">Facebook CTO Bret Taylor said on Tuesday</a>, &#8220;Mobile devices are inherently social.&#8221;</p>
<p>Taylor said Facebook wants to take a platform approach to mobile, maximizing accessibility through use of HTML5. But it could be hard to resist demonstrating deep address book integration, instant personalization and other benefits of a Facebook-designed mobile phone.</p>
<p><em>Prognosis: The denials seem to be a matter of semantics. Facebook is likely to support these projects, and they are coming to market soon. </em></p>
<p><strong>Payments for Non-virtual Goods</strong>: Another major move for Facebook this week was to announce that usage of its Facebook Credits virtual currency would be <a href="http://emoney.allthingsd.com/20110124/facebook-credits-will-be-mandatory-payment-platform-starting-july-1/">mandatory starting this summer</a>. It&#8217;s a big deal that Facebook will be hooking up credit cards and PayPal accounts for many of the 200 million-plus users who play games every month on its platform.</p>
<p><img class="size-full wp-image-2772 alignleft" title="FacebookCredits" src="http://networkeffect.allthingsd.com/files/2011/01/FacebookCredits.png" alt="" width="119" height="121" />The obvious next step for Credits is payments for non-virtual goods. But that may not be a viable model given Facebook takes a 30 percent cut of all Credits, which would destroy margins on just about everything but virtual goods. Asked this week at the Inside Social Apps conference whether Facebook would expand Credits to apply to other types of purchases, Deb Liu, the company&#8217;s commerce product marketing manager, said no.</p>
<p>&#8220;Facebook credits is built as a virtual currency and it&#8217;s really built for virtual goods,&#8221; she said. Facebook sees Credits as &#8220;an opportunity to drive better experience particularly in the games world.&#8221;</p>
<p>Still, that doesn&#8217;t mean Facebook couldn&#8217;t use a similar system to introduce ways for users to pay for digital goods like media within its platform. Margins for digital goods could feasibly swallow a 30 percent cut, as they already do in Apple&#8217;s iTunes store.</p>
<p><em>Prognosis: Facebook&#8217;s launch of Credits has been halting and unpopular, in large part because it&#8217;s awkward to layer a 30 percent tithing onto its platform after developers have built their businesses. It seems likely to continue to move slowly on payments.<br />
</em></p>
<p><strong>Voice and Video Chat</strong>: The Daily What <a href="http://thedailywh.at/post/2942715727/forthcoming-facebook-feature-of-the-day-tipster">ran a screenshot</a> on Wednesday of a Facebook voice call option appearing on the screen of a user participating in text chat. A company spokesperson didn&#8217;t dismiss it as a PhotoShop job, but said, rather, &#8220;We don&#8217;t comment on rumor and speculation and have nothing to announce at this time,&#8221; in response to an emailed inquiry.</p>
<p><img class="alignright size-Medium380 wp-image-2849" title="Facebookvoicecall" src="http://networkeffect.allthingsd.com/files/2011/01/Facebookvoicecall-380x234.jpg" alt="" width="380" height="234" />As Facebook moves to unify its users&#8217; communications through its Facebook Messages product, adding voice and/or video calls makes sense. And on that front, a <a href="http://kara.allthingsd.com/20100929/exclusive-facebook-and-skype-readying-wide-ranging-integration-partnership/">Facebook-Skype partnership to fend off Google&#8217;s voice products</a> has been in the works for some time.</p>
<p><em>Prognosis: Soon, given it appears to already be out for user testing.<br />
</em></p>
<p><strong>Autonomous Cars:</strong> <em>Not gonna happen.</em></p>
<p>Why might Facebook start being more audacious and challenging powerful incumbents now? Well, for one thing, there&#8217;s no point in trying to stay under the radar anymore.</p>
<p>Throughout its history, Facebook has been somewhat slow-moving and remarkably undiversified, <a href="http://www.quora.com/Facebook-Inc-company/Whats-the-history-of-the-Awesome-Button-that-eventually-became-the-Like-button-on-Facebook">iterating internally</a> on things, such as its &#8220;like&#8221; button, for years before releasing them to the world, and ramping up revenue at an excruciating pace compared with market expectations.</p>
<p>But the company has done one thing extremely well: User growth. Now that it&#8217;s topping out on its potential growth in many markets, Facebook may have to make bolder moves on the product side to increase metrics like engagement. And now that it&#8217;s getting ready to face the public markets, it may finally need to prove it can open up the revenue faucets.</p>
<p>Please see the disclosure about Facebook in <a href="http://allthingsd.com/about/liz-gannes/ethics/">my ethics statement</a>.</p>
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		<title>Skype Does Better With Group Calls Than Mobile</title>
		<link>http://allthingsd.com/20110112/skype-does-better-with-group-calls-than-mobile/</link>
		<comments>http://allthingsd.com/20110112/skype-does-better-with-group-calls-than-mobile/#comments</comments>
		<pubDate>Thu, 13 Jan 2011 02:03:32 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Mobile]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/?p=1719</guid>
		<description><![CDATA[Walt tests two new Skype features: mobile video calling, and computer-based group videoconferencing.]]></description>
				<content:encoded><![CDATA[<p>Making audio and video calls between computers over Skype is now so common that the company&#8217;s name has become a verb. People ask others to &#8220;Skype me&#8221; or say they are &#8220;Skyping.&#8221;</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=40786F30-F47D-45D3-8114-6C6BFBDF1FDC&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={40786F30-F47D-45D3-8114-6C6BFBDF1FDC}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>But the Luxembourg-based service had been a bit slow in getting into a couple of areas that other companies have jumped into: mobile video calling, and computer-based video calls involving multiple people. Now, Skype has entered both arenas, and I&#8217;ve been testing the features. A couple of weeks ago, Skype introduced free mobile video calling to its iPhone app and has plans to extend the same functionality to certain Android-based phones running on Verizon&#8217;s new high-speed 4G network later this year. And, last week, at the Consumer Electronics Show, it launched a paid service it had been testing that allows for group video calling on computers.</p>
<p>My verdict: Like some competing services, Skype&#8217;s mobile video calling varies greatly in quality and therefore isn&#8217;t especially reliable. Its computer-based group video calling, however, worked well in my limited tests and is nicely designed.</p>
<p>Video calling between computers is well established. Skype says that, in the first half of last year, 40% of its Skype-to-Skype calling minutes were video, as opposed to audio. But making video calls over mobile phones is a nascent practice, one that began to get serious only last year, when multiple smart phones with front-facing cameras came to market. Apple introduced a free video-calling service called FaceTime that was integrated into the iPhone 4 and later added to the iPod Touch—both of which now have front cameras—and the Macintosh. Various Android phones with front-facing cameras shipped with a video-calling app called Qik, which Skype just bought, though it says it developed its mobile system prior to the deal. Tango launched video-calling apps for both iPhone and Android last year.</p>
<div class="media-CENTER" style="width:360px"><a href="http://s.wsj.net/public/resources/images/PJ-AY872_PTECHj_G_20110112165857.jpg" rel="lightbox" title="PTECHjp2"><img src="http://s.wsj.net/public/resources/images/PJ-AY872_PTECHj_G_20110112165857.jpg" width="360" height="240" style="float: none" alt="PTECHjp2" /></a><br />
<br />
Skype&#8217;s iPhone video-calling feature in action</div>
<p>Now, Skype has joined the fray. And it brings some advantages. The biggest is its huge subscriber base, from which you can choose to have a mobile video call with anyone whose device includes a camera. That includes not just iPhones, but also computers. You can do video calling between two iPhones, two computers or one of each type of device.</p>
<p>Also, unlike Apple&#8217;s FaceTime, which works only over Wi-Fi, Skype&#8217;s iPhone video calling, like those of some competitors, also works over the phone&#8217;s 3G cellular network, though typically with inferior results. Like other products, Skype allows you to switch between front and rear cameras during a call. Unlike FaceTime, it works with the older iPhone 3GS, though the latter has only a rear camera. It even allows you to receive video calls on an iPad, though you can&#8217;t transmit video from the tablet, as it lacks cameras.</p>
<p>I tested Skype mobile video calling in two rounds, in both cases between the Washington, D.C., area and New York City. In the first round, I conducted video calls with my son, using both Wi-Fi and 3G. In the second, I conducted tests with a Skype representative. In both rounds of tests,  calls made over Wi-Fi on both ends, or even just one end, were better than those made using 3G cellular on both ends. Skype notes this is due to the unpredictability of cellular data network speeds and congestion. And, in both rounds of tests, calls where one party was on a computer, as opposed to both being on iPhones, worked better.</p>
<p>But, in general, the service was erratic. Far too often, the images were fuzzy, or syncing between audio and video was off, or the calls would freeze or crash. Only a minority of the calls were truly satisfactory for more than a few minutes. Skype does warn you if your network quality is too poor for a decent video experience, but, even if the app deems your network connection acceptable, the call may still look or sound lousy.</p>
<p>In the tests with my son, we compared the Skype calls to FaceTime calls and found the latter to be much better, though hardly perfect. In fairness, this was also true when I tested Tango last year, and may have something to do with the fact that FaceTime is Wi-Fi only and is deeply integrated into the iPhone, while Apple doesn&#8217;t allow third parties like Skype the same level of integration.</p>
<p>In both rounds of tests, incoming regular cellphone calls, even when ignored, disrupted the Skype calls, by either cutting out the audio or freezing the video, or both. Skype claims this is a problem with the iPhone&#8217;s operating system and it is working with Apple on a solution.</p>
<p>Skype&#8217;s computer-based group-calling feature worked much better, though my tests were more limited, and were conducted with a group of Skype employees who were using a wired office network connection. (I was on Wi-Fi at my home.) </p>
<p>Group calling, which can handle between three and 10 people, is a feature of the latest Windows version of Skype, and of the latest beta version for the Mac. I tested both and found the Windows version had a few more features, being complete, but both versions did work. You can set up a group in advance in your Skype contact list and call all members with one click, or you can add people on the fly.</p>
<p>In my tests, there were four Skype employees, each at separate computers, plus me. Each appeared in his or her own box on a dark screen and I could optionally see myself in a smaller box. The box containing whoever is speaking is automatically outlined in blue. You can also turn on a cool feature in the Windows version called Dynamic View, which enlarges the box of the lead speaker and moves it to the top of the screen. (Skype says it hopes to add this Dynamic View to the Mac version eventually.)</p>
<p>In contrast to my mobile tests, this more limited test of group video calling provided very good quality, with almost no fuzziness, freezing or syncing issues. I can&#8217;t say how it would work over slow networks, and Skype does publish minimum bandwidth and processor recommendations for using it. But it worked well for me. The group video-calling feature is part of a plan that costs $8.99 a month, after a seven-day free trial. Skype is running a sale until Feb. 28 that cuts the price by a third if you subscribe for three or 12 months. It also offers a day pass for $4.99 a day.</p>
<p>Overall, I&#8217;d say Skype has nailed paid group video calling on computers, but has work to do on its free mobile video calling. Perhaps the advent of faster 4G networks will help make mobile video calls better.</p>
<p class="tagline">Find all Walt Mossberg&#8217;s columns and videos at the All Things Digital website, <a href="http://walt.allthingsd.com/">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>.</p>
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		<title>Tango Brings a New Face to Mobile Video Calls</title>
		<link>http://allthingsd.com/20100929/tango-mobile-video-calls/</link>
		<comments>http://allthingsd.com/20100929/tango-mobile-video-calls/#comments</comments>
		<pubDate>Thu, 30 Sep 2010 01:07:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Mobile]]></category>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/?p=1547</guid>
		<description><![CDATA[A number of companies are scrambling to provide free video calling between mobile phones. Walt tests Tango, a new entry that aims to be more versatile, and almost as simple, as Apple's FaceTime.]]></description>
				<content:encoded><![CDATA[<p>There is nothing new about video chatting on computers, where people commonly use Skype and other services to keep in touch visually. But the function is just getting started on mobile phones, at least in the U.S. The biggest name so far pushing mobile video calling is Apple, which has introduced front-facing cameras and a free video calling service called FaceTime into its latest iPhones and iPod Touch models.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=8A0DEA07-5DC6-4006-8AE9-4A32FF1DEC71&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={8A0DEA07-5DC6-4006-8AE9-4A32FF1DEC71}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>But a number of smaller companies are scrambling to provide free video calling between mobile phones, and this week I&#8217;ve been testing a new entry that aims to be more versatile, and almost as simple, as FaceTime. It&#8217;s called Tango, and comes from a year-old Silicon Valley start-up of the same name. Tango launches on Thursday. To use it, you download a free app from either Apple&#8217;s app store or the Android Market.</p>
<p>In my tests, Tango worked as promised, and was simple to use. But the quality of its video calls was uneven, and only a few of my calls matched my best experiences with FaceTime, which, while hardly perfect, was better. Video froze or stuttered too often for my taste, and will have to become more reliable for me to recommend the service for important or frequent use.</p>
<p>However, because I was testing Tango before its release, I could only try it on two phones and with a few people in a limited number of locations. So your experience may differ. And, if Tango can improve its reliability, it has a lot going for it.</p>
<p>Unlike FaceTime, which only works so far between people with either iPhone 4s or the newest iPod Touch models, Tango is cross-platform. It works on both the iPhone—even last year&#8217;s iPhone 3GS model—and a variety of phones using Google&#8217;s Android operating system, such as the HTC EVO 4G from Sprint. </p>
<div class="media-CENTER" style="width:262px;"><img src="http://s.wsj.net/public/resources/images/PJ-AX254_ptechJ_DV_20100929200323.jpg" width="262" height="394" alt="ptech-Jump1" /><br />
<br />
Tapping the Tango button in the middle of the iPhone above engages the video function.</div>
<p>You can make Tango video calls between two Android phones, between two iPhones, or between two phones on the rival operating systems. (Apple has pledged to share its FaceTime technology with other companies and is likely to spread it to more of its own products over time.)</p>
<p>Also, unlike FaceTime, which works only when both parties on the call are on Wi-Fi networks, Tango works on both Wi-Fi and cellular data networks, and each party on a Tango video call can be on either type of network. </p>
<h5 class="subhed">Inside and Out</h5>
<p>So, for instance, in several of my tests, I used Tango via my home Wi-Fi network to conduct a video call with another Tango user in a different city, using a cellphone-data network. I tested indoors and out, and with all combinations of the two phone platforms and two types of networks.</p>
<p>When you use Tango via Wi-Fi, it doesn&#8217;t affect your cellphone bill. But when you use it over a cellphone-data network, it can take a chunk out of a capped data plan, such as those AT&#038;T now sells, although it won&#8217;t use up your voice minutes. As for Tango&#8217;s own cost, the company has no fees or ads for now. But it hints that it is working on paid premium services.</p>
<p>Another Tango advantage is simplicity. There are a few other third-party, mobile, video calling services, such as Fring and Qik. But I found Tango easier to use. It uses  your phone number as your ID for its service, and periodically scans your phone address book for people it recognizes as Tango users. When it finds one, it adds that person to the address book inside the Tango app. There is no need to set up a complicated profile. You just  download the Tango app and supply your phone number and an email address. </p>
<p>You also can invite people in your address book to join Tango by downloading the app, and once they do that, they will be added to your Tango contact list. The company says it never uploads your address book to its servers, but does all the managing of contacts on the phone itself. The downside is that your address book isn&#8217;t replicated across multiple phones you may own.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://s.wsj.net/public/resources/images/PJ-AX253_ptechJ_DV_20100929200132.jpg" width="262" height="394" alt="ptech-Jump1" /><br />
<br />
Tango lets you use two cameras to show yourself and your surroundings, as shown on an Evo.</div>
<h5 class="subhed">The Built-In Factor</h5>
<p>Tango isn&#8217;t as effortless as FaceTime on the iPhone 4, which is integrated right into the phone&#8217;s normal calling functions and contacts list, because it&#8217;s built by the phone&#8217;s maker. And it wouldn&#8217;t likely be as simple as a fully integrated approach in Android, if Google chose to add built-in video calling. Also, if Skype gets into the mobile video calling business, which wouldn&#8217;t surprise me, it could add the feature to the millions of accounts it already has, eliminating a lot of setup. </p>
<p>But Tango is pretty easy. It allows you to switch a call back and forth between video and audio. And it works on phones with only a rear camera, like the iPhone 3GS or Motorola Droid, rather than just the handful that also have a front camera. On those rear-camera-only phones, you use Tango mainly to briefly show somebody something around you during an audio call, rather than to conduct a full face-to-face chat.</p>
<p>On phones with two cameras, you can switch between them by pressing an icon, as you can with FaceTime.</p>
<p>Because it works on rear-camera phones, the company claims it can be used on about 30 models, including ones from Acer, Apple, HTC, LG, Motorola, Pantech and Samsung.</p>
<p>I tested Tango with two front-camera phones lent to me by the company that were pre-loaded with the app: an EVO and an iPhone 4. My test calls were made to similar test phones being used by Tango employees, by a colleague at work and by my generously cooperative wife.</p>
<h5 class="subhed">Sling Time</h5>
<p>In one case, I reached the company&#8217;s spokeswoman on the street in California, while she was rushing her husband to a hospital to treat a broken arm. We hung up quickly, but in a later call, she was able to show him in his new sling, giving me the thumbs up.</p>
<p>Some calls were generally sharp and clear, especially those where both parties were on Wi-Fi, which usually has the greatest bandwidth. </p>
<p>But more than half of my test calls, including some entirely over Wi-Fi, were of suboptimal quality. In many cases, Tango put up a red warning that network issues were degrading video quality, and in one case, it said my cellular connection was too poor to even make a call.</p>
<p>So, I have to conclude that, while Tango has potential, it needs some work if it is to be a big player in what I suspect will be a big, new use of smartphones.</p>
<p>Write to                 Walter S. Mossberg at <a href="mailto:walt.mossberg@wsj.com">walt.mossberg@wsj.com</a></p>
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		<title>New iPods: Touch Gets FaceTime, Nano Gets Multitouch, Shuffle Gets Click Wheel</title>
		<link>http://allthingsd.com/20100901/new-ipods-touch-gets-facetime-nano-gets-multitouch-shuffle-gets-clickwheel/</link>
		<comments>http://allthingsd.com/20100901/new-ipods-touch-gets-facetime-nano-gets-multitouch-shuffle-gets-clickwheel/#comments</comments>
		<pubDate>Wed, 01 Sep 2010 18:05:27 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=47667</guid>
		<description><![CDATA[Apple's refreshed lineup of iPods, introduced by Steve Jobs today, looks pretty much as anticipated--snazzed-up revisions of the touch, nano and shuffle.]]></description>
				<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2010/09/nano_multitouch-150x150.jpg" alt="Apple iPod nano" title="nano_multitouch" width="150" height="150" class="alignright size-thumbnail wp-image-47768" />Apple&#8217;s (AAPL) <a href="http://www.apple.com/ipod/">refreshed lineup</a> of iPods, <a href="http://digitaldaily.allthingsd.com/20100901/apple-music-event-2010/">introduced by Steve Jobs today</a>, looks pretty much as anticipated.</p>
<p>The iPod touch&#8211;the No. 1 portable gaming machine in the world, Jobs said&#8211;is getting the Retina Display and A4 chip of the iPhone 4, along with HD video recording and a front-facing camera with support for FaceTime video chatting. And there&#8217;s a new ad tagline for the touch: &#8220;All kinds of fun.&#8221; The 8GB is available for $229, the 32GB for $299 and the 64GB for $399. Preorders begin today.</p>
<p>The new iPod nano is 46 percent smaller and 42 percent lighter than its predecessors, thanks to the elimination of all those bulky controls and the addition of a little multitouch screen. A colorful selection will go for $149 for 8GB, $179 for 16GB.</p>
<p>As to the iPod shuffle, Jobs said customers missed the controls on the current buttonless model, so the new version is getting a click wheel. Price is $49 for the 2GB gadget.</p>
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		<title>The $100M Revenue Club: EHarmony Captures Hearts Of VCs</title>
		<link>http://allthingsd.com/20100713/the-100m-revenue-club-eharmony-captures-hearts-of-vcs/</link>
		<comments>http://allthingsd.com/20100713/the-100m-revenue-club-eharmony-captures-hearts-of-vcs/#comments</comments>
		<pubDate>Tue, 13 Jul 2010 07:00:56 +0000</pubDate>
		<dc:creator>Tomio Geron</dc:creator>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=27083</guid>
		<description><![CDATA[EHarmony Inc. may not be the trendiest or flashiest dating Web site out there, but it has steadily grown to become a big piece of the online dating space.

The company has done this by bucking the trends, both when it was founded during the dot-com bubble–when a slew of companies launched to marry the power of the Internet with the age-old desire to meet Mr. or Ms. Right–and more recently, when a new crop of sites has focused on casual dating through features such as social networking or video chat.]]></description>
				<content:encoded><![CDATA[<p>EHarmony Inc. may not be the trendiest or flashiest dating Web site out there, but it has steadily grown to become a big piece of the online dating space.</p>
<p>The company has done this by bucking the trends, both when it was founded during the dot-com bubble–when a slew of companies launched to marry the power of the Internet with the age-old desire to meet Mr. or Ms. Right–and more recently, when a new crop of sites has focused on casual dating through features such as social networking or video chat.</p>
<p>Now, as it expands internationally and prepares new services in its existing markets, the matchmaking site must continue to address its built-in challenge &#8211; how to keep its business expanding even when its most satisfied customers stop using the service.</p>
<p><a href="http://blogs.wsj.com/venturecapital/2010/07/12/the-100m-revenue-club-eharmony-captures-hearts-of-vcs/?mod=rss_WSJBlog&#038;mod=tech">Read the rest of this post on the original site</a></p>
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		<title>With Video Chatting, It's a Small World After All</title>
		<link>http://allthingsd.com/20100427/with-video-chatting-its-a-small-world-after-all/</link>
		<comments>http://allthingsd.com/20100427/with-video-chatting-its-a-small-world-after-all/#comments</comments>
		<pubDate>Tue, 27 Apr 2010 21:30:25 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/?p=1197</guid>
		<description><![CDATA[Video chatting, helpful as it may be for keeping in touch, can be intimidating. Katie goes into the basics.]]></description>
				<content:encoded><![CDATA[<p>Before my sister and her husband moved to South America about a month ago, they convinced family members to use video chatting as a means of keeping in touch. After helping relatives download Skype onto Webcam-equipped computers and set up user accounts, they were able to fly to Buenos Aires and still see familiar faces via their PC.</p>
<p>Video chatting, helpful as it may be for keeping in touch, can be intimidating. People wonder which service to use and how certain features will work. If they don&#8217;t have a Webcam built into their computer, they wonder which Webcam to buy. Below, I&#8217;ve compiled some basic information about video chatting. </p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=F66C6AD6-9922-4888-BB64-88E4D0721151&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={F66C6AD6-9922-4888-BB64-88E4D0721151}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>I included the above concerns as well as others, like how video conferencing can work without a computer and how video chats are becoming possible on mobile devices, thanks to front-facing cameras.I list a few examples of services that can be used, but several others exist. If you or someone you know have a Webcam but don&#8217;t quite know how to use it, this column could help.</p>
<h5 class="subhed">The Right Equipment</h5>
<p>Webcams are standard in all-in-one desktops, like the Dell&#8217;s Studio One 19 All in One, Hewlett-Packard&#8217;s Pavilion All-in-One and Apple&#8217;s iMacs. And it&#8217;s hard to find a laptop without a Webcam, even cheap netbooks. Computers with Webcams also have the built-in microphones necessary for receiving voices, synchronizing them with the video and sending this to the person on the other end of the chat. If your computer doesn&#8217;t have a Webcam or you want to upgrade to a better quality camera, you have several options. Logitech&#8217;s Webcams for notebooks range in price from $40 to $100 while desktop Webcams range from $50 to $130; these include two cameras that support widescreen 720p (HD quality). The Webcams available from Microsoft in the past year capture widescreen video at 720p, and prices range from $50 to $80. </p>
<p><img src="http://solution.allthingsd.com/files/2010/04/logitech-webcam.jpg" alt="Logitech Webcam" title="Logitech Webcam" width="262" height="174" class="aligncenter size-full wp-image-1202" /></p>
<h5 class="subhed">Skype Worth the Hype</h5>
<p>Skype is a free program that must be downloaded onto your Windows PC (using http://3.ly/sZpm) or Mac (using http://3.ly/wSf3). Users can create accounts with profile details about themselves including a photo and biographical information; these data can be set as visible to anyone or just authorized friends. Skype works for text chatting and voice-only chatting, as well as video chatting. One of the best features in Skype is its ability to let you share whatever is displayed on your computer screen with someone else by selecting a Share option. This comes in handy as a substitute for uploading numerous large files to a third-party service to share them with friends and family, especially if one party is traveling and has a slow connection. My sister and I use this remote access to share photos with each other, narrating as we share slide shows from our computers. Though some images appear a bit pixelated because of her weaker Internet connection, I get the point. </p>
<p>With Skype, users can put one video chat on hold to answer another one, like call waiting. This comes in handy for people who have several friends trying to talk to them at the same time when they&#8217;re online. </p>
<h5 class="subhed">Video Chat via Google</h5>
<p>Google Video Chat can be downloaded (http://3.ly/6flt) if someone has a Gmail account. This video-chatting capability is an add-on for the Google Chat instant-messaging program, which runs in the Gmail home page or in iGoogle, so a Web browser must be opened to access this. Friends who are capable of video chatting (because they have a Webcam) are indicated with a small video-camera icon beside their names, and video chats can be initiated by opening options in the Video and More menu of a chat window. </p>
<p>Google Chat users who have AIM accounts can sign into AIM within the Google Chat program, combining all their friends into one neat list. I started using this feature the first time it was offered and can&#8217;t remember the last time I opened AIM as a standalone program. </p>
<h5 class="subhed">iChat for Macs</h5>
<p>For Mac owners, Apple&#8217;s own iChat instant-messaging and video-chatting program comes installed on all desktops and laptops. To use it, people sign in with their MobileMe accounts—Apple&#8217;s $99-a-year service—or with an AIM account. An icon beside names of iChat contacts will indicate whether they are using a microphone-only or Webcam computer.</p>
<p>IChat can connect with Facebook friends who are online and using Facebook&#8217;s chat service. Once this feature is set up, a list of Facebook friends appears in a panel to the right of the core iChat friends. IChat also has some advanced features, like the ability to include up to four people in multiple places in the same video chat, and allows remote viewing of a computer screen.</p>
<h5 class="subhed">Forget the Computer</h5>
<p>Video chatting has eliminated the need for expensive videophones, but standalone products made specifically to enable video chats without a computer are still available. Take Asus&#8217;s $200 Videophone Touch for Skype (http://3.ly/bIaN), a device with a large touchscreen that connects to the Web using Wi-Fi or an Ethernet cable. It will also work with a PC as an alternate Webcam, but doesn&#8217;t need to connect to a computer to work. </p>
<p>The $150 FreeTalk TV Camera for Samsung (http://3.ly/SoYe) enables Skype video chatting using certain Samsung TVs, so people can sit in their living rooms during video chats.</p>
<h5 class="subhed">Chat on the Go</h5>
<p>Front-facing cameras are starting to show up on mobile devices like Sprint&#8217;s HTC EVO 4G, due out this summer, and Motorola&#8217;s Backflip, which I tested about a month ago. This feature could potentially enable video chatting right from the phone if an app was developed to take advantage of this capability. </p>
<p>So with all these options, there&#8217;s no excuse for not taking advantage of your Webcam and start video chatting with friends—whether they&#8217;re across the ocean or in the office down the hall.</p>
<p class="tagline">Email mossbergsolution@wsj.com</p>
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		<title>Happy Chat: Paltalk Buys Back Its Shares From Softbank, at a Premium</title>
		<link>http://allthingsd.com/20090715/happy-chat-paltalk-buys-back-its-shares-from-softbank-at-a-premium/</link>
		<comments>http://allthingsd.com/20090715/happy-chat-paltalk-buys-back-its-shares-from-softbank-at-a-premium/#comments</comments>
		<pubDate>Wed, 15 Jul 2009 10:35:59 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[baby buyback]]></category>
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		<category><![CDATA[Jason Katz]]></category>
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		<category><![CDATA[purchase price]]></category>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=9251</guid>
		<description><![CDATA[Here's a funding story you don't see often, recession or no: A start-up buying back its shares from its venture capitalist, at a premium.

But that's the transaction that video-chat firm Paltalk and Softbank have completed. Paltalk, which sold off 20 percent of its equity to Softbank for $6 million in 2004, has bought the shares back. No one has spelled out a purchase price, but I'm told the deal will be considered a "single" for Softbank--it gets its capital back, plus a return--which in this economy ought to be a home run.]]></description>
				<content:encoded><![CDATA[<p><a href="http://mediamemo.allthingsd.com/files/2009/07/paltalk-image.png"><img class="alignright size-medium wp-image-9254" title="paltalk-image" src="http://mediamemo.allthingsd.com/files/2009/07/paltalk-image-250x176.png" alt="paltalk-image" width="250" height="176" /></a>Here&#8217;s a funding story you don&#8217;t see often, recession or no: A start-up buying back its shares from its venture capitalist, at a premium.</p>
<p>But that&#8217;s the transaction video-chat firm <a href="http://www.paltalk.com/">Paltalk</a> and Softbank have completed. Paltalk, which sold off 20 percent of its equity to <a href="http://www.softbank.com/pages/home.html">Softbank</a> for $6 million in 2004, has bought the shares back. No one has spelled out a purchase price, but I&#8217;m told the deal will be considered a &#8220;single&#8221; for Softbank&#8211;it gets its capital back, plus a return, which in this economy ought to be a home run.</p>
<p>This is different from the <a href="http://bits.blogs.nytimes.com/2009/07/10/for-maniatv-a-second-attempt-to-be-the-next-viacom/">&#8220;baby buybacks&#8221;</a> we&#8217;re seeing as the economy sputters, in which founders reclaim all or part of their companies at distressed prices after their investors give up&#8211;think <a href="http://kara.allthingsd.com/20090413/stumbleupon-stumbles-out-of-ebays-arms-to-be-reborn-as-a-start-up/">eBay (EBAY) and StumbleUpon</a> (and perhaps Skype) or more recently, ManiaTV.</p>
<p>Paltalk can afford to buy its shares back because it&#8217;s an Internet video company that actually makes money, which it does via a &#8220;freemium&#8221; model. Most users can hop on the service for free, but about five percent pay for some extra features, like virtual conference rooms. People familiar with the company tell me it should be on track to throw off $4 million in cash this year from revenue of $20 million. It also has extra cash on hand these days as a result of a <a href="http://www.joystiq.com/2009/03/16/microsoft-settles-paltalk-copyright-infringement-suit/">settlement it extracted from Microsoft</a> (MSFT) in a patent lawsuit in March.</p>
<p>There are lots of Web companies&#8211;let alone Web video or Web chat companies&#8211;that would like those financials. But Paltalk is a steady grower, not a rocket ship. And while the company has supposedly gone down the road with potential acquirers in the past, it&#8217;s unlikely to get acquired at a huge premium.</p>
<p>So, it makes sense for Softbank to take money off the table; I&#8217;m told Paltalk was its last open investment from an Internet fund it raised way back in 1999. Paltalk CEO Jason Katz says he now owns 80 percent of his company.</p>
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		<title>Faster, iPhone! Kill! Kill!</title>
		<link>http://allthingsd.com/20080327/3giphone/</link>
		<comments>http://allthingsd.com/20080327/3giphone/#comments</comments>
		<pubDate>Thu, 27 Mar 2008 07:00:05 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[3G iPhone]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Digg]]></category>
		<category><![CDATA[GPS]]></category>
		<category><![CDATA[iPhone]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/20080327/3giphone/</guid>
		<description><![CDATA[With less than three months to go before Apple’s Worldwide Developers Conference, Apple observers are slowly being swept up in that most hallowed of Mac faithful traditions: the futile guessing game.]]></description>
				<content:encoded><![CDATA[<p><img src='http://digitaldaily.allthingsd.com/files/2008/03/fikk.jpg' class='centered' style="border: 1px solid #000;"  alt='fikk.jpg' />With less than three months to go before Apple’s Worldwide Developers Conference, Apple (AAPL) observers are slowly being swept up in that most hallowed of Mac faithful traditions: the futile guessing game.</p>
<p>Last Friday, Digg founder Kevin Rose, whose &#8220;Diggnation&#8221; videocast has become a sort of Psychic Friends Network for Apple rumors, claimed the next-generation iPhone <a href="http://digitaldaily.allthingsd.com/20080324/rosetradamus/">would include two cameras and support for video chat</a>. A few days later he added that the device will also <a href="http://twitter.com/kevinrose/statuses/777210311">run on a faster 3G network, include GPS and ship in June</a>.</p>
<p>Now Gartner Group analyst Ken Delaney has joined in the handicapping, speculating that the device will boast an organic light-emitting diode display that will make it thinner and reduce power consumption. Delaney says the iPhone&#8217;s somewhat disappointing performance in Europe has forced Apple&#8217;s hand, inspiring it to <a href="http://www.ipodobserver.com/story/35268">fast-track the 3G phone and place an order for 10 million of the devices</a> from its manufacturing partners in Asia.</p>
<p>Could it be that Apple is planning to announce the 3G iPhone at WWDC, with an eye toward an official release on June 29, the first anniversary of its predecessor&#8217;s debut?</p>
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		<title>Scratches Mar New iPod's Beauty</title>
		<link>http://allthingsd.com/20051006/new-ipod-scratches/</link>
		<comments>http://allthingsd.com/20051006/new-ipod-scratches/#comments</comments>
		<pubDate>Thu, 06 Oct 2005 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Mossberg's Mailbox]]></category>
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		<guid isPermaLink="false">http://mailbox.allthingsd.com/20051006/scratches-mar-new-ipods-beauty/</guid>
		<description><![CDATA[Walt answers questions about badly scratched-up iPod nanos, using Slingbox to beam a cable signal, and video chat on Windows.]]></description>
				<content:encoded><![CDATA[<p>There&#8217;s no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers. Everybody has questions about them, and we aim to help.</p>
<p>Here are a few questions about computers I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about badly scratched up iPod nanos, using Slingbox to beam a cable signal, and video chat on Windows.</p>
<p>If you have a question, send it to me at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a>, and I may select it to be answered here in Mossberg&#8217;s Mailbox.</p>
<p class="question"> <em>You and other writers gave the Apple iPod nano a rave review. But my nano is badly scratched up after only a couple of weeks of careful use, and there are lots of similar reports online. What&#8217;s going on?</em></p>
<p class="answer"> Based on my own experience of about a month with the product, and emails I&#8217;ve received from readers, I believe the tiny, thin iPod nano is much more prone to scratching than earlier iPods, even though they, too, picked up scratches.</p>
<p>If I were reviewing the nano today, I would still call it &#8220;the best combination of beauty and functionality of any music player I&#8217;ve tested,&#8221; as I did in my review. But I would include a strong, prominent, warning that it scratches too easily in normal usage. This is a real downside to an otherwise excellent product.</p>
<p>My <a href="http://online.wsj.com/search/aggregate.html#SB112610790291134082" rel="external">review of the nano</a> ran on Sept. 8, and was based on four days of tests with an evaluation unit lent me by Apple. I bought my own nano the next day. The test nano, a new production model delivered in the box, picked up some scratches in testing, like any iPod, but nothing out of the ordinary or which impacted functionality.</p>
<p>But, after just under a month of daily use, my own nano is badly scratched, and looks beat up when viewed at an angle. Worse, there are several large scratches across the screen that impede functionality by making text and photos slightly harder to see. I have never tested or owned any portable electronic device that picked up as many scratches as quickly as the iPod nano.</p>
<p>Like the previous iPods I&#8217;ve owned, my nano has never been sheathed in a case. Like the others, I carry the nano &#8212; by itself &#8212; in my pants or jacket or shirt pockets; or loosely in a briefcase or carry-on travel bag, in a pocket containing no other hard objects. This is also how I carry my Treo smart phone, whose screen is free of scratches after much longer and harder use than the nano&#8217;s. My nano hasn&#8217;t been dropped or scraped. Yet it is badly scratched.</p>
<p>My recommendation now is that nano owners must buy and use a case for the device. That&#8217;s a shame with a product as beautiful and sleek like this, because it ruins the look and feel of the thing and adds to the cost. But I don&#8217;t consider it optional.</p>
<p>Apple says it uses exactly the same clear coating on the nano as on some earlier iPods, and that its engineers have conducted tests that show the nano isn&#8217;t any more vulnerable to scratches than other current iPods. Apple also says it hasn&#8217;t had a large number of complaints about scratching on the nano.</p>
<p>Company officials speculate that, because cases for the nano aren&#8217;t being sold in volume yet, early buyers who would normally protect an iPod with a case haven&#8217;t been able to do so with the nano. They also suggest that, because of its small size, some users may have carried it in places and ways that differ from how they carried larger iPods, and which increased the possibility of scratching.</p>
<p>I can&#8217;t dispute any of that, but I believe that something about the size and weight of the nano, and therefore the way it is used and behaves when carried, is making the coating Apple applies far less effective than it is with larger iPods.</p>
<p>I believe Apple should include a strong, thin case with every nano, starting as soon as possible. And Apple should research some sort of tougher coating for future nano models.</p>
<p class="question"> <em>I would like to have the ability to watch TV at my office from my cable at home. We have Comcast cable-modem service at the house, but Verizon DSL in the office. Will the Slingbox work between two different Internet providers?</em></p>
<p class="answer"> Yes. The Slingbox, a $250 gadget that beams TV from your home to a distant laptop via the Internet, works just fine with mixed groups of broadband services and providers. All you need is broadband on both ends. In fact, when I tested it, I used different types of broadband with no problem. More information is at <a href="http://www.slingmedia.com" rel="external">www.slingmedia.com</a>.</p>
<p class="question"> <em>Is there a Windows equivalent to the video chat feature in Apple&#8217;s iChat instant-messaging program that comes with the Macintosh?</em></p>
<p class="answer"> Yes and no. Both Yahoo and MSN, and possibly others, allow video chats to be conducted using Windows PCs over their instant messaging services, if both parties have a camera installed. But unlike with Apple&#8217;s iChat, these are one-to-one chats. The Apple program allows as many as four people in a video chat, each in its own large window, provided the person initiating the video chat has a powerful Mac model and all four people have cameras.</p>
<p>There is a lesser-known IM service called Paltalk (<a href="http://www.paltalk.com" rel="external">www.paltalk.com</a>) that allows group video chats. I haven&#8217;t tested or reviewed Paltalk, but I have seen it work. It allows many more participants than Apple&#8217;s product does, but only one person can be speaking at a time. With Apple&#8217;s iChat, everyone can speak at any time, just as if they were in the same room. Paltalk plans to add the multiple-speaker feature next year.</p>
<p style="text-align: center;"><em>* * *</em></p>
<p><em>Because of the volume of e-mail I receive, I can&#8217;t routinely answer individual questions by e-mail, or consult on individual problems or purchasing decisions. I read all questions I receive and select three each week to answer in the column.</em></p>
<p><strong>Write to</strong> Walter S. Mossberg at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a></p>
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