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Voices

SpinVox Responds to Voicemail-Privacy Accusations

in News on July 24, 2009 at 2:31 pm PT

SpinVox criticized reports that its voicemail-transcription service is done by humans, saying that workers don’t touch messages unless the technology can’t recognize a word. “This information is wrong and dated,” said Christina Domecq, SpinVox’s chief executive, of the BBC’s article.