AllThingsD » Windows 7 Feature

Could Nokia's Miracle Be Microsoft?

John Paczkowski — Wed, 19 Jan 2011 11:00:31 +0000

Now that Nokia has a new CEO, should it adopt a new smartphone strategy as well? There are strong arguments on both sides. On the one hand, Nokia has put an awful lot of money and effort into Symbian^3 and MeeGo, the mobile operating systems with which it hopes to regain high-end leadership in the industry. On the other, the person who defined that strategy, former CEO Olli-Pekka Kallasvuo, was ousted last September after an ugly 70 percent decline in Nokia’s market value.

Should Stephen Elop, Nokia’s new CEO, continue executing the strategy established by his ousted predecessor, strengthening it by improving execution and operating costs? Or should he map out an entirely new strategy, perhaps one based on a third-party operating system. Canaccord Genuity analyst T. Michael Walkley favors the latter, suggesting Nokia make the jump to Android or Windows Phone 7. And interestingly, he feels WP7 is the better option of the two.

Why?

Well, for one thing, Elop is a Microsoft veteran. He seems to have left the company on good terms and presumably still has close ties to it. For another, Microsoft and Nokia are a better cultural fit than Google and Nokia. And finally, the two companies need each other to succeed in the mobile market long term.

“We believe Microsoft needs more support from a leading device OEM to compete with Android longer term and Nokia likely needs to adopt a new high-end smartphone strategy to stem smartphone share losses,” Walkley says. “Further, Microsoft could create a differentiated tablet strategy with stronger enterprise support and Nokia could clearly benefit with a tablet and smartphone combined strategy that is offered by competitors….We believe the combination of Microsoft’s marketing muscle and software expertise with WP7 and Nokia’s global brand, distribution and scale advantages could drive solid sales of WP7-based devices worldwide. Additionally, it would provide Nokia a much-needed re-entry into the North American market, where its market share has stagnated at low-single-digit levels for multiple years.”

In other words, a Nokia-Microsoft alliance could bolster the WP7 ecosystem to the point where WP7 becomes a third dominant mobile OS alongside Android and iOS.

That would suit Microsoft–which has been struggling with mobile for years–just fine. But what about Nokia, which still makes quite a bit of money selling feature phones in the BRIC countries?

A Fall Guide: How to Pick Your Next Computer

Walter S. Mossberg — Thu, 04 Nov 2010 02:05:08 +0000

If you’re shopping for a new computer this fall, you won’t find big surprises. But you’ll still have to juggle a lot of technobabble terminology and watch your budget. Perhaps the biggest question for some buyers will be whether to get a tablet or a laptop, now that Apple’s iPad is a proven hit and a flood of competitors is on the way.

[ See post to watch video ]

So, here is my annual fall computer buyers’ guide, a simplified road map to the key decisions shoppers must make. I’ve focused on laptops—the most common purchase—but much of this advice also applies to desktops. As always, these tips are for average users doing the most common tasks. This advice doesn’t apply to businesses, to hard-core gamers, or to serious media producers.

Tablets vs. Laptops: If you’re looking for a light-duty, highly portable computer, it’s worth considering the iPad, which starts at $499, instead of a small laptop. This is especially true if you’re in the market for a secondary computer, or one mainly for use on the go. Many owners of iPads, including me, are finding it handily replaces a laptop for numerous tasks, such as Web browsing, email, social-networking, photos, video and music. It has superior battery life, lighter weight, and it starts instantly. I don’t recommend it for people who are creating long documents, especially spreadsheets and presentations, even though it is capable of those tasks. And I don’t recommend it for users who require, or prefer, a physical keyboard.

If you don’t like the iPad, there will soon be alternatives. For instance, Samsung’s Galaxy Tab, which has a 7-inch screen versus the iPad’s 10-inch display, and runs Google’s Android operating system, will be available this month from major wireless carriers. Sprint, for example, will offer it at $400 with a two-year contract. But some tablet buyers may want to wait till the first half of next year, when many more models will be available, and Apple will likely roll out the second-generation iPad.

Netbooks: These low-cost, low-powered little Windows computers are losing popularity, but are still available, typically for about $350 to $500. They are being hurt by the rise of tablets and by light but larger laptops. Some buyers also find the screens and keyboards are too cramped. But these are evolving. Some now have bigger screens and roomier keyboards. And Dell will soon introduce a sort of hybrid netbook-tablet. Called the Inspiron Duo, this model, starting at $499, has both a regular keyboard and a touch screen that flips around when the lid is closed to act like a tablet.

Windows vs. Mac: Windows laptops can be much less costly—and come in many more styles and varieties—than Mac laptops. The Macs start at $999, versus as little as $500 for a decently equipped Windows portable. Windows laptops are still dominant. But Apple laptops are stylish and reliable, and usually boot much faster than Windows machines, in my tests. Also, Apple scores high on surveys of customer support. Its latest models, like the new, light MacBook Airs, have extraordinarily good battery life. Macs also aren’t affected by the vast majority of malicious software, have much better built-in multimedia software and, at extra cost, can run Windows programs in cases where Mac equivalents aren’t available.

The light but speedy 13-inch Toshiba R705 offers good battery life.

Cost: Most of the popular consumer Windows laptops cost $500 to $800. You can get full-size laptops for as little as $280, but their processors and graphics are weak and some lack webcams. If you can afford it, a light but speedy 13-inch machine like the Toshiba R705 offers very good battery life for just under $800. All-in-one desktops typically cost around $1,000 and some, like the HP TouchSmart, offer touch screens with special touch software. Apple’s popular all-in-one iMac starts at $1,199.

Processors: The most promoted chips are Intel’s i3, i5, and i7 Core models, the latter two of which can turn on and off some of their functions to boost power or save energy. But there is nothing wrong with buying a PC that uses chips from rival AMD, which usually cost less. For average users, Intel’s older Core 2 Duo still works just fine, even with the latest software. Intel’s weaker Atom processor line powers most netbooks.

Graphics: Integrated graphics, which share the computer’s main memory, are fine for most common tasks, but costlier discrete graphics, which have dedicated memory, can speed things up by taking some of the load off the main processor. They also are better for games. Some computers have both and can switch among them.

Wireless: More and more laptops are coming with optional cellular modem chips in addition to Wi-Fi. These can be handy while traveling, but be warned that they require a cellular data contract, which can be costly.

Connections: If you plan to connect your laptop to a TV, look for a connector called an HDMI port, which is used on most high-definition TVs. Some laptops also come with a feature called Wireless Display, or Wi-Di, which, with an extra-cost adapter, can beam your laptop screen to a TV without a cable. There is a new, much faster USB port, called USB 3.0, but, so far, it’s on very few machines.

Memory: Aim for 4 gigabytes of memory, or RAM, on a new computer, and never settle for less than 2 gigabytes.

Hard disks: A 320 gigabyte hard disk should be the minimum on most PCs, though 250 gigabytes is OK if price is key, or if it’s your secondary machine. Solid-state disks, which lack moving parts and use flash memory like smartphones do, are faster and use less battery power. They cost much more, but are coming down in price fast. However, they typically offer much less capacity.

64-bit: Many models now use a 64-bit architecture, which allows properly written software to use more memory and run faster. If possible, buy 64-bit, which will become more and more important.

Touch: Some Windows 7 computers have touch capability built into the screen, though Windows wasn’t designed with touch as a core element and the combination isn’t ideal. Computer makers try to resolve this with special touch software, which you should try in a store. Apple laptops use huge touch pads as the multitouch surface, instead of the screen.

As always, don’t buy more machine than you need.

Find Walt Mossberg’s columns and videos online at the All Things Digital website, walt.allthingsd.com. Email him at mossberg@wsj.com.

Choosing a Windows PC

Walter S. Mossberg — Thu, 26 Aug 2010 00:34:01 +0000

I’m shopping for a new Windows PC. Once I choose the processor brand and speed, the amount of memory, the brand and capacity of hard drive, etc., does it matter which PC I buy? Since none of the PC companies make their own components, isn’t price the only differentiating factor (apart from warranties and tech support)?

You’re right that many Windows PCs are made from the same or similar components.

In fact, many are made by the same handful of contract manufacturers in China. But there are differences. Manufacturers mix and match parts from different suppliers, develop or select different designs, load their machines with different added software, and, as you say, offer different qualities of warranties and tech support.

On certain models, they also introduce innovative engineering from time to time. I have certainly noted differences in my testing over the years in things like battery life, keyboards and screens.

I recently purchased a new Dell Latitude laptop. The problem is irritating programs which recently began appearing on the screen, unrequested and unappreciated. One has a title of “Dell ControlPoint” and the other is titled “Windows Live Messenger.” I don’t want these programs. How do I get rid of them?

These are programs that were bundled with your computer. If you don’t want them, you should be able to go into your Control Panel, to “Programs and Features” (assuming you’re using Windows 7) and uninstall them.

You should find them in the list of programs that appears there, and can then simply select them and choose “uninstall.”

In the case of Messenger, you will likely have to look for it in the list under “Windows Live Essentials.”

How would you compare the new Blackberry Torch to Samsung’s Galaxy S phones?

They are very different devices. The most important difference is that three of the four Galaxy S models lack a physical keyboard, while the Torch has one. Also, the Torch has only a 3.2 inch screen, while the Samsung models have much larger 4 inch screens. In addition, the Torch, while sporting a refreshed interface, still looks and works like a BlackBerry, while the Galaxy S phones have the more modern-looking Android operating system, and access to Android’s 70,000 apps. The Torch can only use 9,000 apps. Finally, the Torch is (so far) available only on AT&T, while the Galaxy S is a family of devices that will shortly be available on all four major US carriers, albeit under different model names.

Write to Walter S. Mossberg at walt.mossberg@wsj.com

Moving Data to a New PC and Syncing iTunes to Other Smartphones

Walter S. Mossberg — Wed, 18 Aug 2010 22:35:47 +0000

I will be getting a new laptop with Windows 7 Home edition. My current laptop runs XP. What is the most efficient and least painful way to transfer my personal files and programs?

Windows 7 has a transfer assistant, but it moves only files and settings. LapLink has a program, PCmover (http://bit.ly/bETKDz), in versions ranging from $30 to $60, which moves everything. Parallels offers the program Parallels Desktop for Upgrading to Windows 7 (http://bit.ly/9L1Er9), which is either $40 or $50, depending on whether you want an included cable.

I have an iPhone but am contemplating switching phones. I have a MacBook and all my music is in iTunes. Is there another smartphone that will sync my music with iTunes?

The Palm Pre and Pre Plus can work with certain versions of iTunes, though not necessarily the latest. Apple (AAPL) and Palm have gone back and forth, with Apple disabling Palm syncing as it brings out new versions. If you use an older version of iTunes, it may well work. There are products that will sync iTunes music to a variety of smartphones. One is doubleTwist (doubletwist.com). It runs on PCs and Macs and supports Android, Palm, BlackBerry and other devices. Another product that can sync iTunes music to various non-Apple phones is called The Missing Sync (markspace.com). Note that, as far as I know, even if you get iTunes music onto a non-Apple phone, any copy-protected tracks you own won’t play.

Video Calling on the iPhone 4, Windows 7 Upgrade and Android Apps

Walter S. Mossberg — Thu, 12 Aug 2010 00:24:10 +0000

I marvel at the FaceTime video-calling feature on the new iPhone 4. Is this the only cellphone with this feature?

The FaceTime video-calling feature on the iPhone 4

No. Some other phones have it, most recently the HTC EVO 4G from Sprint (S) and, soon, the Samsung Epic 4G, also from Sprint. But, in my view, Apple’s implementation is much smoother. Instead of requiring you to run an app, set up an account, or have a special user name, on the iPhone 4 video calling is integrated right into the phone-calling and contacts features. You merely have to tap on a camera icon to turn a regular voice call into a video call, or you can initiate a FaceTime call by tapping a button in a contact listing.

The two downsides of FaceTime are that, at the moment, it only works over Wi-Fi and it only works between two iPhone 4s. Apple (AAPL) says, however, it has made the necessary software open source, so others can adopt it, and claims that millions of devices will be compatible eventually.

I am running a two-year-old H-P PC with 3 gigabytes of memory. I use Vista Home Premium and only occasionally detect system slowness necessitating a reboot. Is an upgrade to Windows 7 really going to speed up my computer performance? Also, I assume that an upgrade from Vista Home Premium to Windows 7 Home Premium can be done without a clean install, correct?

If you are happy with the performance of Vista, I wouldn’t go through the expense and time of an upgrade.

However, based on extensive testing and continued regular use, I believe strongly that Windows 7 is noticeably faster than Vista, with fewer delays during daily use and faster booting and rebooting. And, yes, you can do the upgrade you describe right over your current Vista installation—provided you aren’t trying to switch to a 64-bit version of the operating system from 32-bit, or vice versa. You can find Microsoft’s (MSFT) official chart of the various upgrade paths to Windows 7 at http://bit.ly/pbStQ.

Could you please speak to the warnings on the Android phones that one receives when downloading an app? Some of the warnings suggest worrisome intrusions. For example, one I saw warns that it “Intercepts outgoing calls, formats external storage, creates Bluetooth connections, edits SMS or MMS, reads and writes contact history” etc. Are these malicious functions or am I over-reading the implications?

In Google’s Android Market, unlike in Apple’s App Store, apps aren’t “curated” in advance—that is, they aren’t screened before being made available. To help compensate, Google (GOOG) requires a page of such warnings with each app. In most cases, these warnings don’t indicate any malicious intent on the part of the app creator, merely a list of the data and functions the app will need to access on the phone.

However, in a non-curated environment, there is a greater chance that malicious software will slip through and use this access for illegitimate purposes. On the other hand, there were a number of cases where Apple’s curated model wound up barring harmless apps under rules that weren’t well understood. Those apps would almost surely have made it into the Android market.

You can find Mossberg’s Mailbox, and my other columns at the All Things Digital website, http://walt.allthingsd.com.

Write to Walter S. Mossberg at walt.mossberg@wsj.com

Microsoft Totally Going to Make Things Happen in Tablets

John Paczkowski — Fri, 30 Jul 2010 08:00:09 +0000

Microsoft–which foresaw the tablet PC, but failed to commercialize it–has a lot to prove in the market currently dominated by Apple’s (AAPL) iPad, and every intention of proving it. Bringing Windows-based slates to market “is job one urgency around here,” said CEO Steve Ballmer at the company’s Financial Analyst Meeting Thursday. “No one is asleep at the switch….We have got to make things happen. Just like we had to make things happen on netbooks, we have to make things happen on Windows 7 and slates.”

And just how does the company propose to “make things happen”?

Well, that’s not entirely clear, but make no mistake, things are definitely going to happen.

“We’re working with our hardware partners, we’re tuning Windows 7 to work on slates,” Ballmer explained. “We’ve got the user base, we’ve got the user familiarity. We’ve got everything on our side if we do things really right.”

Of course that’s often the case with Microsoft (MSFT). The problem is, it doesn’t always manage to do things really right. Certainly, it didn’t manage it with Windows Vista. Or Windows Mobile. Or Zune. Or, more recently, Kin. Who’s to say this time will be any different?

Not that it even matters if it is, as Jefferies analyst Katherine Egbert wrote in a note to clients this morning: “If you stop thinking of Microsoft as an innovator and start thinking of them as a fast, low cost, mass market follower, you’ll stop being disappointed in their inability to divine new markets and realize they are staring at some of their largest growth opportunities ever.”

Microsoft: We're Selling Seven Copies of Windows 7 a Second

John Paczkowski — Thu, 24 Jun 2010 13:54:19 +0000

It took nearly a decade, but it appears that Microsoft (MSFT) has finally developed a worthy heir to Windows XP. Evidently, Windows 7 is proving the commercial success that Windows Vista never was.

At the company’s annual meeting last fall, CEO Steve Ballmer claimed the operating system had sold twice as many units as any OS in a comparable timeframe, though he didn’t offer a hard number. Now, four months later, we have one: Microsoft has sold 150 million copies since the October 2009 launch. And that, as the company notes, makes Windows 7 the fastest-selling operating system in history, with seven copies of Windows 7 sold every second.

If there was pent-up demand created by the poor reception for Windows Vista, Windows 7 seems to have released it–in both the consumer and enterprise markets.

30 Million Windows Phone 7 Units in 2011? Sure You Didn't Mean Windows Mobile OS Phones?

John Paczkowski — Fri, 28 May 2010 17:58:23 +0000

When Apple announced the iPhone in January 2007, CEO Steve Jobs predicted his company would sell about 10 million of them, or about one percent of the worldwide market, by 2008. It was an aggressive goal and at the time, many observers dismissed it as unreachable. Research in Motion (RIMM) had sold only 5.5 million BlackBerrys in 2006, and its devices were available in a number of different models from a variety of carriers. How could Apple best those sales with a single device distributed by a single carrier?

Of course, Apple (AAPL) did just that, hitting its 10-million objective by the end of its 2008 September quarter.

And now Microsoft (MSFT) claims it will exceed Apple’s iPhone goal three times over with the launch of Windows Phone 7. According to a Microsoft presentation made at ReMIX France and spotted by MobileTech World, Redmond hopes to sell 30 million Windows Phone 7 devices by the end of 2011. And it cites some IDC data to back that goal.

Now, during his Consumer Electronics Show keynote in 2009, Microsoft CEO Steve Ballmer claimed sales of 20 million Windows Mobile devices. “We have delivered 11 different mobile phones that have each sold a million units each, and in the past year,” Ballmer said. “We’ve brought to market over 30 new Windows Mobile phones, or more than any other mobile platform in the market…and our partners have sold more than 20 million Windows Phones in the past 12 months.”

So perhaps it’s not unreasonable to think the company could sell 30 million devices running Windows Phone 7, which seems a far, far more compelling operating system than its predecessor.

That said, there’s one very important point to make here: The IDC data on which Microsoft bases its claims include all versions of the Windows Mobile OS, not just Windows Phone 7.

In other words, the IDC data do not support Microsoft’s claims. “The figures cited include both Windows Phone 7 and Windows Mobile 6.x,” IDC told me. “To say that they are purely Windows Phone 7 units is a misnomer; it’s not an accurate representation of our data.” The research house added that the slide at issue here wasn’t created or approved by IDC.

That’s unfortunate, because Microsoft’s slide very clearly reads, “30 Million Windows 7 Devices” and the bar graph that’s featured on it reads, “Prévisions IDC”–French for “IDC Forecasts.”

A bit of a cock-up here, then. Though there is one bit of good news: Microsoft got that 30 million number wrong too. According to IDC, the real number is 32 million–and that’s for 2011 sales of devices running all versions of Windows Mobile OS. And, as Mary Jo Foley notes over at ZDnet, “… who in his/her right mind is still going to buy a WM 6.x phone (which is not backward-compatible with WP7) as of this fall?”

UPDATE: Here’s Microsoft’s comment on the matter:

At the reMix conference in Paris, Microsoft presented a slide projecting the number of Windows Phone 7 phones to be sold in 2011. This slide was inaccurate, and intended to represent an analyst’s assessment of the market opportunity. We have not provided any sales forecasts for Windows Phone. Microsoft is introducing a fundamentally new design and experience with Windows Phone 7 in an effort to reposition our mobile business for the long-term.”

[Image Credit: MobileTech World]

Windows 7 Sales Also Boot Faster Than Vista

John Paczkowski — Wed, 03 Feb 2010 13:00:03 +0000

It took about a year for Windows Vista to claim 10 percent market share, something its successor, Windows 7, has managed in just three months. New data from Net Applications show Microsoft’s latest operating system accounting for one in 10 computers accessing the Web as of the end of January.

Not much of a surprise, really, since Microsoft (MSFT) said during last week’s earnings report that it shipped a record number of copies of Windows during the December quarter. The company has sold some 60 million Windows 7 licenses since launching the operating system on Oct. 22, with returning consumer demand driving a healthy 35 percent year-to-year increase in Windows licensing revenue for the quarter.

Clearly, Windows 7 is on a nice hot streak right now–something, I think it’s safe to say, that never happened with Vista. But is this streak driven by the broader PC market rebound that began prior to the operating system’s launch or by Windows 7 itself?

Microsoft Second-Quarter Earnings Call: Put on a Happy Face?

Kara Swisher — Thu, 28 Jan 2010 22:40:27 +0000

It was back to normal for Microsoft, at least if you looked at its stellar results in the second quarter, which the software giant reported earlier today.

BoomTown liveblogged the company’s call with Wall Street analysts, which began at 2:30 pm PT today.

Microsoft (MSFT) has been through the financial wringer over the last year, announcing the first mass layoffs in the its 35-year history a year ago.

But after the markets closed today, Microsoft said its earnings for its fiscal second quarter handily beat expectations.

Net income for the period rose to $6.66 billion, or 74 cents a share, from $4.17 billion, or 47 cents a share in the same period last year. Meanwhile, revenue rose 14 percent to $19.02 billion.

Analysts had been expecting earnings of 59 cents a share, and $17.9 billion in revenue.

It’s hard to tell if Microsoft–which has been one of the grumpier tech companies publicly, due to its weaker results over the last year–would start to put on a happy face or not.

2:31 pm: Welcome to new CFO, Peter Klein (pictured here) for his first earnings call. He replaced Chris Liddell, whose kiwi-cute New Zealand accent will be missed.

Klein gave a big hello, which was made happier by the news he got to deliver. “We reported record revenue and record profits,” he said.

Thank you, consumers!

But Klein also noted that Microsoft did “not see return of enterprise spending growth,” which was the big bummer.

No thank you, business folks!

But working the cost side made that all okay, for now at least.

Then the call was turned over to investor relations dude, Bill Koefoed, who also noted that the results were “phenomenal.”

Koefoed went through the numbers reported, which were all in the press release.

2:47 pm: Klein came back, discussing the outlook, which is not as glum as any of the Microsoft quarterly calls over the last year.

Then it was onto questions.

The first was on what will drive sales going forward, besides the success of WIndows 7 operating system software.

Microsoft’s future results would depend on and be “in line with PC” business, said Klein.

What about costs–will Microsoft keep the screws on?

We’ll see!

Next question: More details on enterprise?

We’re working on it! “As the enterprise [business] picks up…we are very well positioned,” said Klein.

More enterprise questions. “We have a great product pipeline,” he said, but we can’t predict what will happen.

2:57 pm: How’s the shrink-wrapped retail business going?

Great!

I became numbed into a stupor by the dullness of the next several questions, all internal chair-moving queries and repetition of previous questions.

Finally, one about exactly what Microsoft might be increasing spending on!

Well, the still-unapproved search and online advertising partnership with Yahoo (YHOO), for one, said Klein.

Back to more dull ones, until one on when the MicroHoo deal will be approved by federal regulators and how Bing is going to keep growing market share, which it has been doing admirably.

Klein said nothing on either, but very politely.

Another sleep-inducing question and then one on Microsoft’s giant pile of cash and whether the compay would hand it back to shareholders.

Klein gave another nonanswer.

The last question was about the flat performance from the gaming unit.

Well, there is the upcoming Project Natal, said Klein, to look forward to. But–keeping up his newly hatched CFO equanimity–no news to report here either.

Will Windows 7 Boost Second-Quarter Microsoft Earnings? Tune in Tomorrow!

Kara Swisher — Thu, 28 Jan 2010 13:05:20 +0000

For those who have now moved on from the Apple (AAPL) iPad hypefest yesterday, another tech giant will belly up to the bar and announce its earnings later today.

That would be Microsoft (MSFT), which will release second-quarter earnings after the markets close, followed by a call with Wall Street analysts.

Definitely on the agenda: The performance of the software giant’s new Windows 7 operating system over the holidays and its impact on PC sales.

Wall Street expects $17.84 billion in revenue from Microsoft in the quarter, which would be just over a seven percent increase from the same period last year. The consensus for earnings is 59 cents a share.

Also for certain: Things could not be worse than last year’s second quarter, when Microsoft first announced that the econalypse was really hurting its longtime juggernaut financial performance.

The company also announced it would be doing layoffs–for the first time–a year ago.

While most of the focus today will be on software sales, it will be interesting to see how the company’s longtime red-ink-stained online services division fares with the increased search share from its newish Bing offering.

CES: Steve Ballmer Keynote

John Paczkowski — Thu, 07 Jan 2010 02:00:01 +0000

Steve Ballmer is delivering his annual state-of-Microsoft address at the Consumer Electronics Show in Las Vegas tonight–his second since assuming the duties of former CEO Bill Gates.

If anything like last year’s, Ballmer’s address will offer a broad overview of Microsoft’s (MSFT) consumer strategy for the year, touching on everything from the company’s hardware-software ecosystem to its home entertainment offerings.

Likely to figure prominently in tonight’s address: Windows 7 and the new touch-enabled PC form factors it has evidently inspired; Bing; and Natal, Microsoft’s controller-less game control system, which will launch in time for the 2010 holidays.

The keynote begins with, what else, some introductory remarks from Consumer Electronics Association President Gary Shapiro: “Happy New Year and welcome to 2010 CES, the World Cup of innovation. The past year has been a challenge. The global recession has affected all companies. Fortunately, signs are pointing upward, and I believe CES will be remembered as a turning point.”

Let’s hope so.
Shapiro welcomes Steve Ballmer to the stage, and the Microsoft chief begins by noting that 2009, in case you hadn’t noticed, was a year of profound economic turbulence. But innovation persisted. And with that, he rolls a first video designed to demonstrate his point. It features “one random guy’s” experiences with technology this past year, namely Seth Meyers of “Saturday Night Live.” Seth talks to his grandmother on a Web cam. He plays videogames with a kid and loses. “Before texting existed, I never sent the wrong person a letter telling them they’re a jackass. Thanks, technology….Before Twitter, if I knew what someone’s cat was thinking, I would have had to be an idiot.”
Ballmer: “We’re going to focus on three things tonight. The [first is the] increasing importance of the small screen, the ever-evolving PC and the future of TV. The second is the cloud. Third is natural user interface–NUI technology. The last few decades have been absolutely stunning in the changes they’ve brought.”
And here’s the sound byte of the evening: “We Bing. And we Bing. And we Bing Bing Bing. At least in my world.” Ballmer says 2009 is a year in which the company has made incredible progress with Bing. “We added 11 million new users….We redefined what search should do for users–we work to understand user intent and anticipate what users are really looking for. We know we’re at the beginning of a long journey, but we think we’re off to a good start.”

There’s some news about Bing today, a distribution deal that makes it the default search engine on HP PCs in 32 countries.
Also figuring prominently in 2009: Xbox. Microsoft first launched it at CES in 2001. Today, there are over 39 million Xbox 360s around the world. And more than 500 million games. The console has generated $20 billion in total game revenue.
Ballmer is moving on to the mobile space now. Windows Phone–technically Windows Mobile 6.5, a necessary stopgap on the path to 7.0–which debuted last fall in a nimbus of disappointment. Ballmer notes that Microsoft is announcing a new Windows Phone partnership today with T-Mobile, which is bringing HTC’s HD2 phone to the U.S. He says little about Windows Mobile 7, Microsoft’s “modern” mobile operating system, which at last check was scheduled to arrive at market sometime in late 2010.
Ballmer is talking up Windows 7 now. PC sales jumped 50 percent the week the OS debuted, he says. And according to research outfit NPD, sales of Windows PCs grew 50 percent over the 2009 holidays and retailers sold 63 percent more PCs than they did this time last year. Gartner (IT) now sees three percent PC unit growth in 2009–nearly 300 million PCs shipped in 2009. For 2010, Gartner sees a jump of more than 12 percent.

“Windows 7 is by far the fastest-selling OS in history,” says Ballmer. “Clearly, consumers are saying there’s never been a better time to be a Windows 7 PC….Windows 7 is a rising tide that’s lifting all boats in the PC business.”
Ballmer calls Ryan Asdourian, senior product manager for Windows, to the stage. “We’re going to see some of Ryan’s favorite hardware and software,” he says. Among them the Sony (SNE) Vaio L–an all-in-one built for high-definition entertainment–and the Asus NX90, a slick-looking laptop designed with help from legendary audio firm Bang & Olufsen.

“Being in Vegas, you’ve got to look sexy,” says Asdourian. Ballmer: “Good thing we brought some PCs.”
Next, some software demos–Ray Kurzweil’s Blio Ereader App?, then a new Skydrive collaboration in Windows Live. Ballmer: “Developers baby! Developers! I love the people who’ve built this stuff.”
Ballmer moves on to Windows Media Center and Mediaroom 2.0, which will now deliver live and on-demand TV through set-top boxes, PCs, and Windows Mobile devices like the HD2. It is coming to AT&T’s (T) U-verse. Streaming video on the HD2 looks pretty slick.
“The world of entertainment and content will come in different forms and flavors. But no matter what the source, Windows PCs will offer the greatest entertainment experiences in the world,” says Ballmer. And with that, he shows offs some new slate PCs. Sadly, the Courier–the dual-screen multitouch device that many had been hoping to see–is not among them, as BoomTown reported earlier today. There are, however, some cool-looking offerings from Hewlett-Packard (HPQ) and Archos.
Ballmer rolls another Seth Myers video, “Milestones in Technology.” Not funny. Yeah, I don’t really miss “Saturday Night Live” at all anymore.
Robbie Bach, president of Microsoft’s Entertainment & Devices division, takes the stage. “Computer science is the only science bounded solely by our imaginations,” he says, referring to Xbox. “2010 is going to be a landmark year for Xbox customers. We’ll be offering the best line of Xbox 360 games.” Examples: Mass Effect 2 and Splinter Cell Conviction. Also an episodic “psychological action thriller” called Alan Wake. “Imagine ‘Lost’ written by Stephen King, filmed by David Lynch,” implores Bach.
Bach: “What ‘Star Wars’ is to film, what Harry Potter is to fantasy books, Halo is to videogames.” And with that, he rolls some video of Halo Reach that I can’t see because I’m watching the event remotely. The game is coming in the fall of 2010, but will be available as a multiplayer beta on Xbox Live this spring.
Bach announces Game Room for Xbox Live! More precisely, a vintage gaming service that offers 30 classics from Atari, Intellivision, etc. The company plans to add over 1,000 games to Game Room over the next three years.
And here comes the pitch for Project Natal: “We’re at an exciting inflection point in tech, where we can create an experience that is more intuitive. With Natal we’re freeing you from the last barrier, the game controller.” Bach rolls a video of the folks behind the Xbox’s new natural user interface, or NUI, which is due out later this year. “Project Natal will be available this holiday 2010….It will work with your existing Xbox 360.”
“When I said 2010 was going to be a big year for Xbox 360, I was lying: 2010 is going to be the biggest year in Xbox history!”
Bach wraps things up with some big-picture remarks and–well, I guess that’s it. He leaves the stage and the house lights come back up.

Erasing Computers for Donation, Office on Netbooks and Installing Windows 7 on an iMac

Walter S. Mossberg — Wed, 16 Dec 2009 21:43:03 +0000

I have an old but serviceable Apple eMac that I would like to give to charity. I have deleted all my files (I think) but am leery of having some of my personal info still retrievable. Would deleting and reloading the OS be of value, or are there other steps to take?

A: For peace of mind, you should use a secure file-wiping utility and erase the entire drive using it. Then, presuming you have the original disks, you can reinstall the operating system.

A file-wiping utility erases files, and then overwrites the portions of the hard disk they occupied, as well as free space on the drive, multiple times, usually with zeroes, so the original contents can’t be recovered.

I don’t know which version of the Mac operating system you have, but the original disks that come with most Macs contain a program called Disk Utility that can do this, if you select the “Erase” option and then the “Erase Free Space” option. You will have to first boot the computer up from the operating system disk.

I just got a netbook and need a free or cheap package to read, edit and create Word, Excel, PowerPoint-compatible files. Would Open Office or Google Docs work? I am open to using an online package.

A:Yes. In my limited testing of both, they have done a good job with typical, basic Microsoft Office documents. I can’t say how they’d perform if your documents are especially complex, but, as the programs are free to use, it’s certainly worth a try.

Can Windows 7 be installed on an iMac? Since many of my old files are from a Windows XP computer, would it be better for me to just purchase and load a copy of Win XP on my new iMac instead of trying Windows 7?

A: Windows 7 can indeed be installed on an iMac. Both the Parallels and VMWare Fusion programs that create virtual Windows computers on Macs now support Windows 7.

As for the data files from your Windows XP computer, there is no reason they shouldn’t run in programs under Windows 7 unless they require some older Windows program that isn’t compatible with Windows 7.

However, if you install Parallels or Fusion, you can also opt to set up two virtual Windows machines, one with Windows 7 and one with Windows XP. The only downside is that you’d have to buy and install copies of both versions of Windows.

I should also note that most common file types, like MP3 music files, text files, Microsoft Word files, and JPG picture files, can be handled by Mac programs without installing Windows.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital web site, http://walt.allthingsd.com.

Latest PC Shipment Forecast Considerably Less Hysterical Than Predecessors

John Paczkowski — Tue, 24 Nov 2009 12:30:21 +0000

So that 11.9 percent decline in PC shipments that was supposed to occur this year? Not gonna happen, says Gartner. Neither is the 9.2 percent decline the research outfit projected back in March. Same for the 6.6 percent decline it forecast in May, the six percent decline predicted in June and the two percent decline it foresaw in September.

Nope. Turns out that 2009 PC shipments, which were once thought to be headed for certain disaster, aren’t going to decline at all. They’re going to grow.

By 2.8 percent.

Seems that rising consumer demand for netbooks is boosting unit sales to better-than-expected levels. That said, the market value of those sales is still projected to decline.

“Blame this year’s drop in market value on the unprecedented declines in PC average selling prices (ASPs) we’ve seen this year,” said Gartner (IT) research director George Shiffler. “The rapid decline in PC ASPs reflects a marked shift towards lower price points as customers have looked for ‘good enough’ PCs at the cheapest price, and vendors have tried to spur market growth by catering to ever-lower price points. We expect PC ASP declines to slow as the market recovers, but given the market’s competitive dynamic, we don’t see PC ASPs rising any time soon. As a result, growth in the market value of shipments will significantly lag shipment growth next year and beyond.”

One last point worth noting here. Despite Microsoft’s (MSFT) claims that sales of Windows 7 have been “fantastic,” Gartner says the operating system isn’t likely to have much impact on holiday PC sales. “We just don’t see consumers buying new PCs solely because of Windows 7,” said Shiffler. “We are expecting a modest bump in fourth-quarter consumer demand as vendors promote new Windows 7-based PCs, but the attraction will be the new PCs, not Windows 7.”

According to Shiffler, “The more critical question is, ‘When will businesses make their move to Windows 7, and what will they do about replacements in the interim?’ We don’t see businesses mainstreaming Windows 7 much before the end of 2010. We think many businesses will try to shift replacements to the back end of next year so as to sync their adoption of Windows 7 with their PC refresh. That will put a damper on early 2010 shipments.”

Time Capsule Alternatives, Windows 7 and Using Droid in Europe

Walter S. Mossberg — Wed, 18 Nov 2009 22:38:03 +0000

We’ve got two Apple iMacs. I planned to buy the Apple Time Capsule to back them up until I read online reports that some seem to just die after 18 months. Can you recommend another backup solution for a home Apple environment?

A: The built-in backup program in your iMacs, called Time Machine, doesn’t require Apple’s Time Capsule product to work. It will work with almost any brand of directly connected external hard disk.

For instance, I back up my home iMac to a Western Digital drive that’s connected to it via a cable.

As for hard-drive life, it’s my experience that many seem to die sooner or later, especially if they are used heavily. I don’t know if the ones inside the Time Capsule are especially fragile. But, in just the past six months, I’ve had an external hard disk from G-Tech die on me; seen an internal hard disk on my home Dell die for a second time; and discovered that the hard disk on my colleague’s MacBook died.

One way to protect against the failure of a local backup drive is to consider, in addition to using an external disk, backing up your data to an online backup service like Mozy, Carbonite or SugarSync.

My Dell has Microsoft Vista but I can upgrade free to the new Windows 7. However, I was told my antivirus software won’t be compatible and my email will change—the program will no longer be “Windows Mail.” What do you recommend?

A: I regard Windows 7 as much better than Vista, but you are correct that many antivirus programs will require upgrading and Windows Mail will go away during the upgrade. You’ll have to install a new email program, such as the very similar “Windows Live Mail,” which can import your messages. So, the question really is one of trade-offs. If you’re satisfied with Vista, and would rather not perform these program replacements, you should stand pat. If you don’t like Vista, and are anxious to replace it, then the hassles you describe could be worth it.

Will Office 2003 work with the new Windows 7 operating system?

A: Microsoft, which makes both products, says the answer is yes, though I haven’t tested it.

Is it possible that the Verizon Motorola Droid, which doesn’t work in Europe, could be turned into a “world phone” that could work on European cellphone networks via an app somebody might develop?

A: An app wouldn’t be able to do that for the current Verizon Droid. It’s a hardware issue.

Verizon’s Droid, like most Verizon phones, is built to run on a type of network called CDMA that isn’t used in Europe or most other countries outside the U.S., which use a network standard called GSM.

To run on these networks, the Droid, or any other current CDMA phone, would need an entirely different radio, or two radios, one for each type of network.

Verizon offers a handful of so-called “world phones,” which have both kinds of radios inside, but the Droid isn’t one of them. Motorola may well make a new model with two radios, or even a model with one radio that would work overseas, and I wouldn’t be surprised if it did so.

What could be done with an app is to allow the Droid to make so-called VOIP phone calls via the Internet.

In fact, while I haven’t checked, there may already be such an app for Android—the Droid’s operating system—that would do so. But, in many cases, making such Internet phone calls requires the user to be in range of a Wi-Fi network. Some carriers don’t allow such calls to be made over their cellular networks.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital Web site, http://walt.allthingsd.com.

Well, What Did You Expect Him to Say? Windows 7 Is Selling Poorly?

John Paczkowski — Thu, 05 Nov 2009 18:50:10 +0000

Microsoft’s new Windows 7 operating system is selling quite well, according to CEO Steve Ballmer. In remarks at a press conference in Tokyo Thursday, Ballmer said that Windows 7’s first 10 days at market have been more successful than those of any of its predecessors.

“We’ve had a great response here in Japan,” Ballmer said. “Certainly we’ve seen initial sales be fantastic. The first ten days were bigger than the first ten days of XP or Vista or any other Windows launch that we have done.”

And indeed that would seem to be the case. According to research outfit NPD, Microsoft (MSFT) sales of Windows 7 in its first few days on the market were more than triple Vista sales for the same length of time.

Best Thing About Windows 7? It's Not Vista.

John Paczkowski — Thu, 22 Oct 2009 15:55:41 +0000

“I’m Steve Ballmer, and I’m a Windows 7 PC.”

With those words, spoken at a big company event in New York City (see video below), the Microsoft CEO launched the newest version of Windows, the one he hopes will regain the customer goodwill lost with its predecessor, Vista. There’s no question that the stakes are particularly high this time around. Vista was widely maligned as mediocre, and Microsoft (MSFT) needs something to reverse three quarters of declining Windows sales.

By most accounts, Windows 7 fits that bill. Reviews of the new operating system have been largely positive, calling it faster, more secure and easier to use that its predecessors. Our own Walt Mossberg describes it as “the best version of Windows Microsoft has produced…a boost to productivity and a pleasure to use.” Quite an endorsement, but one that was hard won. According to Microsoft, more than eight million people participated in the Windows 7 beta program–more than for any Microsoft beta program ever.

In any event, if any OS has a shot at succeeding Windows XP as the world’s most ubiquitous operating system, it’s Windows 7. “I think Windows 7 will be the biggest, one of the biggest, products to hit the tech industry this year,” Ballmer told CNBC. “Just because Windows is used on about one billion computers around the planet. There’ll be another 300 million machines that ship this year, and the diversity of PCs that ship with Windows 7, the simplicity that Windows 7 brings–I think it’s a pretty banner year.”

Best Thing About Windows 7? It's Not Vista.

John Paczkowski — Thu, 22 Oct 2009 15:55:41 +0000

“I’m Steve Ballmer, and I’m a Windows 7 PC.”

Windows 7 Upgrades and Screen Readability

Walter S. Mossberg — Wed, 21 Oct 2009 21:42:02 +0000

(See Corrections & Amplifications item below.)

I have a vision problem and can barely read low-contrast print, even the light colors on your Web site. Any ideas for how I and others can solve this problem? I use a Mac and the Firefox Web browser.

A: If your Mac is running the Leopard or Snow Leopard operating systems, you can use an onscreen slider control or keyboard commands to enhance the contrast. You can even switch the display to white-on-black, which really boosts the effect. This works system-wide. These settings are found in System Preferences, under the Universal Access preference, in the tab called “Seeing,” in the section called “Display.”

The new Windows 7 also has a similar feature that applies a “high contrast theme” when you press a certain key combination. It can be enabled or disabled in the Control Panel, under Ease of Access. You click on “Ease of Access Center,” and then “Make the computer easier to see.”

Where can I download the Windows 7 Home Premium upgrade edition for my Vista Home Premium computer?

A: Windows 7 can be downloaded at http://store.microsoft.com/home.aspx. And, after you’ve installed it, you can upgrade to higher versions anytime, if you like, for a fee. This is called the Windows Anytime Upgrade, and is explained at this site: http://bit.ly/VrV58.

Do you know if the new Windows 7 Home Premium will be offered at less than the retail price of $120 to current Vista PC owners who wish to upgrade?

A: That $120 price is the upgrade price for Vista owners moving to Windows 7 Home Premium, though of course some retailers might discount it. The “full,” or non-upgrade, edition of Home Premium lists for $200. Microsoft did run a sale on Windows 7 pre-orders earlier this year, but that’s over.

You can also get a Windows 7 upgrade from participating PC makers free, or for a nominal fee, if you buy a new PC equipped with Vista before the end of January, 2010, or bought one after June 26, 2009. For the latter offer, consult: http://bit.ly/rjAz4.

You can find Mossberg’s Mailbox, and my other columns, online, free, at the All Things Digital web site, http://walt.allthingsd.com.

Corrections & Amplifications

An earlier version of this column erroneously stated that Windows 7 had to be purchased on a disk.

Windows 7 to Harry Potter: Expelliarmus

John Paczkowski — Wed, 21 Oct 2009 17:01:58 +0000

Here’s an interesting Windows 7 stat as we near the operating system’s official release: It’s Amazon (AMZN) U.K.’s biggest pre-ordered product of all time. In fact, the online retailer has received more pre-orders for Windows 7 than it did for J.K. Rowling’s final “Harry Potter” book.

“The launch of Windows 7 has exceeded everyone’s expectations, storming ahead of Harry Potter and the Deathly Hallows as the biggest grossing pre-order product of all time at Amazon.co.uk,” Amazon’s Brian McBride told the Telegraph. “Demand is still going strong. Over the past three months, only Dan Brown’s The Lost Symbol has sold more copies than Windows 7, which is an incredible achievement for a software product.”

And an incredible achievement for Microsoft (MSFT), especially after that monument to disappointment, Windows Vista. Seems those early discounts and launch parties paid off. Well, maybe not the launch parties.

Upgrading to Windows 7

Walter S. Mossberg — Wed, 14 Oct 2009 21:52:02 +0000

In your review of Windows 7, you noted that it no longer contained common programs like email, a photo organizer and so forth. However, if you upgrade directly from Vista, and you have been using Microsoft’s built-in programs like these, will the Windows 7 installer actually remove them?

A: Yes. Microsoft says that it doesn’t consider the eliminated applications—like Windows Mail, Windows Photo Gallery or Windows Movie Maker—to have been programs at all, but merely built-in features of Vista. Since they don’t exist in Windows 7, they will be expunged in a straight upgrade from Vista, even though competing programs from third parties will be preserved.

Once Windows 7 is installed, Microsoft suggests that users of these built-in Vista programs download and install new, free, versions, via a package it calls Windows Live Essentials.

The company says your personal files, such as your photos and email and contacts, won’t be erased during the upgrade process, and can be imported into the new Windows Live programs after the upgrade. As an example, Microsoft says users of Windows Live Mail program (a part of Windows Live Essentials) will find an option under the program’s Import command for importing emails from the older Windows Mail program that was in Vista. It says those emails will still be on your hard disk, even though the old email program itself isn’t.

To save some of the aggravation you describe when migrating from Windows XP to Windows 7, can you upgrade from XP to Vista first and then from Vista to Windows 7, preserving your programs and your files?

A: Yes, though that could cost you the purchase of two new operating systems, plus the time and risks of various glitches that can occur in any such major process. Also, you must be sure that the version of Vista you are using as an interim step is the exact comparable version of Windows 7 you are aiming to end up with—say, Home Premium to Home Premium—unless you are planning to wind up with Windows 7 Ultimate, which can be the target of an in-place upgrade from Vista Home Basic, Home Premium or Business.

You must also ensure that both are either 32-bit or 64-bit editions (you can’t do in-place upgrades from one of these types to the other.)

In your review of Windows 7, you said you installed it on a Mac. Can you explain further how you did that?

A: I used a forthcoming new version of VMWare Fusion, which is one of the two popular programs for creating a virtual Windows computer on Macs.

This new version, Fusion 3, is due out on Oct. 27. Its competitor, Parallels, says that it will also officially support running Windows 7 in a virtual Windows computer on a Mac after Windows 7 comes out on Oct. 22.

I didn’t test Windows 7 using the other method for running Windows on a Mac, Apple’s free Boot Camp feature. This turns the entire Mac over to Windows, and doesn’t involve creating a virtual Windows computer—the Mac becomes a Windows computer.

For this to happen, though, Apple will have to issue drivers for its hardware that will work with Windows 7, or at least to be sure that its current Windows drivers are compatible.

The company says that it plans to do so after Windows 7 is released.

You can find Mossberg’s Mailbox, and my other columns, online free at the All Things Digital Web site, http://walt.allthingsd.com.

Windows 7 Upgrade Made Easy

Katherine Boehret — Tue, 13 Oct 2009 22:16:03 +0000

Windows 7, Microsoft Corp.’s new operating system due out next week, is giving the company a lot to be happy about. By early reports, it’s fast, easy on the eyes and fixes most of the problems that plagued its predecessor, Vista. But while Microsoft (MSFT) employees are doing the dance of joy, some consumers are confused and scared about the prospect of upgrading their computers to Windows 7.

[ See post to watch video ]

The upgrade from Windows XP to Windows 7 is particularly daunting because it requires first wiping the computer’s hard disk to perform what’s called a “custom” or “clean” install. This clears out the old operating system—as well as all of your programs, files and settings. To save personal files, XP users must back them up first, typically on an external hard disk, then transfer them back. Programs, however, will be lost altogether, so users must re-install these using their original CDs or installation files, and then also re-install all the program updates they’ve accumulated over the years.

People upgrading to Windows 7 from Vista may have it easier. In some common cases, they can upgrade to Windows 7 “in place,” which means they can save programs, files and settings right where they were. But since Vista was such a dud, many Windows users still use XP.

This week, I tested a program that tries to make the upgrade to Windows 7 just as easy for XP users as it is for some Vista users. I tested Laplink Software Inc.’s PCmover Windows 7 Upgrade Assistant (http://bit.ly/JeafI), a $15 program that saves programs, files and settings on the computer in a place that won’t be affected by the installation of Windows. This eliminates the hassle of using an external hard disk or re-installing programs. The company uses the analogy of a moving van to load up your computer’s information, storing it locally until it can be unloaded again on the same PC with a new operating system.

I tested this program using an Acer Aspire One netbook running Windows XP. It took me two hours from start to finish, a three-part process of installing the Upgrade Assistant, installing Windows 7, and then re-installing the PCmover program. I followed instructions and the process of upgrading was really quite easy, showing me the programs and files (photos, videos and documents) I had on my old operating system.

Afterward, I did have to dig around on my computer a little bit to make some adjustments, like fixing Apple’s (AAPL) iTunes music program so it opened in Windows 7. And I found it a little annoying that, throughout the process, the Upgrade Assistant tried to get me to buy more software programs, like RegistryBooster and DiskImage, by saying the programs would better prepare my old PC for the switch.

Laplink’s $15 PCmover Windows 7 Upgrade Assistant helps smooth the way for some XP users to upgrade to Windows 7.

The Upgrade Assistant also works with PCs running Vista. Microsoft offers an in-place upgrade option from Vista to 7, but this mainly works for people transferring from an identical version of Vista to an identical version of 7, like Windows Vista 32-bit Home Premium to Windows 7 32-bit Home Premium.

This program won’t magically fix every upgrade issue you face. If you bought your computer many years ago, it may not be able to run Windows 7 at all, because the hardware may be insufficient.

Another problem is that most netbooks and some laptops don’t come with built-in disk drives, making it a challenge to install Windows 7, since it comes on a DVD. I had to call around town to find a Radio Shack selling an external DVD disk drive that plugged into my Acer netbook via a USB cord.

Some security software programs, like that from McAfee Inc. (MFE) and Symantec Corp.’s (SYMC) Norton Antivirus, may not transfer over to Windows 7, though you should be able to manually install them after the migration.

When first installing the Upgrade Assistant, you can choose to do a full migration (files, settings and programs); just move files and settings; move files only; or perform a custom migration. You also can specify which user accounts to include or exclude and you can opt to exclude certain types of files, like temporary files.

After the PCmover program assessed the contents of my PC, it explained that it was packing my content into a “moving van”—a file for holding the content—and offered to break the moving van’s content into smaller parts for people who have storage limitations while transferring.

It’s a little nerve-wracking to think about transferring your computer’s entire contents over without being able to see where the files are going. At least on an external hard disk, you feel like the files are stored on something tangible and accessible—even if some step in the migration goes terribly wrong and the laptop never starts again, however unlikely.

After installing Windows 7 and then re-installing the PCmover program, I was finished. The next time I turned on the PC, a program called StartUp immediately started to run. This appeared to show me a list of programs that automatically ran on my old operating system but which PCmover disabled from running automatically on Windows 7. A quick step allowed programs that I selected to automatically run again.

One thing to note as you upgrade from Windows XP is that your PC may not be equipped to deliver the full Windows 7 experience. Windows 7 Upgrade Advisor Beta, Microsoft’s own tool, analyzes what will and won’t work properly when the newest version of Windows installs. The Upgrade Advisor warned me that Windows Aero, the name used for some of the gorgeous visuals in Windows 7, wasn’t capable of working with my netbook’s graphics adapter. Sure enough, Aero’s ability to show tiny, pop-up previews of programs that are running in your taskbar as you hover over them didn’t work. Instead, the names of the files and programs appeared in text-only preview panes.

The downloadable version of the Upgrade Assistant is now $15 for one license to use on one PC—a special pre-release price before Windows 7 is available Oct. 22. After that, the downloadable version will cost $20 from Laplink.com for one license to use on one PC. If you would rather not download this program, it also will be available for purchase in retail stores by the end of October. Of course, you also will have to buy a copy of Windows 7; the version most consumers will want is called Home Premium and it costs $120 as an upgrade.

If you are considering Windows 7 and you are currently using Windows XP on a relatively new PC, a simpler and better-organized migration process is worth the nominal price of Laplink’s PCmover Windows 7 Upgrade Assistant.

Edited by Walter. S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

A Windows to Help You Forget

Walter S. Mossberg — Thu, 08 Oct 2009 01:02:03 +0000

In just two weeks, on Oct. 22, Microsoft’s long operating-system nightmare will be over. The company will release Windows 7, a faster and much better operating system than the little-loved Windows Vista, which did a lot to harm both the company’s reputation, and the productivity and blood pressure of its users. PC makers will rush to flood physical and online stores with new computers pre-loaded with Windows 7, and to offer the software to Vista owners who wish to upgrade.

[ See post to watch video ]

With Windows 7, PC users will at last have a strong, modern successor to the sturdy and familiar, but aged, Windows XP, which is still the most popular version of Windows, despite having come out in 2001. In the high-tech world, an eight-year-old operating system is the equivalent of a 20-year-old car. While XP works well for many people, it is relatively weak in areas such as security, networking and other features more important today than when XP was designed around 1999.

After using pre-release versions of Windows 7 for nine months, and intensively testing the final version for the past month on many different machines, I believe it is the best version of Windows Microsoft (MSFT) has produced. It’s a boost to productivity and a pleasure to use. Despite a few drawbacks, I can heartily recommend Windows 7 to mainstream consumers.

Like the new Snow Leopard operating system released in August by Microsoft’s archrival, Apple (AAPL), Windows 7 is much more of an evolutionary than a revolutionary product. Its main goal was to fix the flaws in Vista and to finally give Microsoft customers a reason to move up from XP. But Windows 7 is packed with features and tweaks that make using your computer an easier and more satisfying experience.

The new taskbar shows small previews of many windows and allows for larger previews.

Windows 7 introduces real advances in organizing your programs and files, arranging your taskbar and desktop, and quickly viewing and launching the page or document you want, when you want it. It also has cool built-in touch-screen features.

It removes a lot of clutter. And it mostly banishes Vista’s main flaws—sluggishness; incompatibility with third-party software and hardware; heavy hardware requirements; and constant, annoying security warnings.

I tested Windows 7 on 11 different computers, ranging from tiny netbooks to standard laptops to a couple of big desktops. These included machines from Lenovo, Hewlett-Packard (HPQ), Dell (DELL), Acer, Asus, Toshiba and Sony (SNE). I even successfully ran it on an Apple Macintosh laptop. On some of these machines, Windows 7 was pre-loaded. On others, I had to upgrade from an earlier version of Windows.

In most cases, the installation took 45 minutes or less, and the new operating system worked snappily and well. But, I did encounter some drawbacks and problems. On a couple of these machines, glacial start-up and reboot times reminded me of Vista. And, on a couple of others, after upgrading, key features like the display or touchpad didn’t work properly. Also, Windows 7 still requires add-on security software that has to be frequently updated. It’s tedious and painful to upgrade an existing computer from XP to 7, and the variety of editions in which Windows 7 is offered is confusing.

Finally, Microsoft has stripped Windows 7 of familiar built-in applications, such as email, photo organizing, address book, calendar and video-editing programs. These can be downloaded free of charge, but they no longer come with the operating system, though some PC makers may choose to pre-load them.

In recent years, I, like many other reviewers, have argued that Apple’s Mac OS X operating system is much better than Windows. That’s no longer true. I still give the Mac OS a slight edge because it has a much easier and cheaper upgrade path; more built-in software programs; and far less vulnerability to viruses and other malicious software, which are overwhelmingly built to run on Windows.

Now, however, it’s much more of a toss-up between the two rivals. Windows 7 beats the Mac OS in some areas, such as better previews and navigation right from the taskbar, easier organization of open windows on the desktop and touch-screen capabilities. So Apple will have to scramble now that the gift of a flawed Vista has been replaced with a reliable, elegant version of Windows.

Here are some of the key features of Windows 7.

New Taskbar: In Windows 7, the familiar taskbar has been reinvented and made taller. Instead of mainly being a place where icons of open windows temporarily appear, it now is a place where you can permanently “pin” the icons of frequently used programs anywhere along its length, and in any arrangement you choose. This is a concept borrowed from Apple’s similar feature, the Dock. But Windows 7 takes the concept further.

For each running program, hovering over its taskbar icon pops up a small preview screen showing a mini-view of that program. This preview idea was in Vista. But, in Windows 7, it has been expanded in several ways. Now, every open window in that program is included separately in the preview. If you mouse over a window in the preview screen, it appears at full size on your desktop and all other windows on the desktop become transparent—part of a feature called Aero Peek. Click on the window and it comes up, ready for use. You can even close windows from these previews, or play media in them.

I found this feature more natural and versatile than a similar feature in Snow Leopard called Dock Expose.

You can also use Aero Peek at any time to see your empty desktop, with open windows reduced to virtual panes of glass. To do this, you just hover over a small rectangle at the right edge of the taskbar.

Taskbar icons also provide Jump Lists—pop-up menus listing frequent actions or recent files used.

Desktop organization: A feature called Snap allows you to expand windows to full-screen size by just dragging them to the top of the screen, or to half-screen size by dragging them to the left or right edges of the screen. Another called Shake allows you to make all other windows but the one you’re working on disappear by simply grabbing its title bar with the mouse and shaking it several times.

File organization: In Windows Explorer, the left-hand column now includes a feature called Libraries. Each library—Documents, Music, Pictures and Videos—consolidates all files of those types regardless of which folder, or even which hard disk, they live in.

Networking: Windows 7 still isn’t quite as natural at networking as I find the Mac to be, but it’s better than Vista. For instance, now you can see all available wireless networks by just clicking on an icon in the taskbar. A new feature called HomeGroups is supposed to let you share files more easily among Windows 7 PCs on your home network. In my tests, it worked, but not consistently, and it required typing in long, arcane passwords.

Touch: Some of the same kinds of multitouch gestures made popular on the iPhone are now built into Windows 7. But these features won’t likely become popular for a while because to get the most out of them, a computer needs a special type of touch screen that goes beyond most of the ones existing now. I tested this on one such laptop, a Lenovo, and was able to move windows around, to resize and flip through photos, and more.

Speed: In my tests, on every machine, Windows 7 ran swiftly and with far fewer of the delays typical in running Vista. All the laptops I tested resumed from sleep quickly and properly, unlike in Vista. Start-up and restart times were also improved. I chose six Windows 7 laptops from different makers to compare with a new MacBook Pro laptop. The Mac still started and restarted faster than most of the Windows 7 PCs. But the speed gap has narrowed considerably, and one of the Lenovos beat the Mac in restart time.

Nagging: In the name of security, Vista put up nagging warnings about a wide variety of tasks, driving people crazy. In Windows 7, you can now set this system so it nags you only when things are happening that you consider really worth the nag. Also, Microsoft has consolidated most of the alerts from the lower-right system tray into one icon, and they seemed less frequent.

Compatibility: I tried a wide variety of third-party software and all worked fine on every Windows 7 machine. These included Mozilla Firefox; Adobe (ADBE) Reader; Google’s (GOOG) Picasa and Chrome; and Apple’s iTunes and Safari.

I also tested several hardware devices, and, unlike Vista, Windows 7 handled all but one smoothly. These included a networked H-P printer, a Canon (CAJ) camera, an iPod nano, and at least five external flash drives and hard disks. The one failure was a Verizon (VZ) USB cellular modem. Microsoft says you don’t need external software to run these, but I found it was necessary, and even then had to use a trick I found on the Web to get it to work.

System Requirements: Nearly all Vista PCs, and newer or beefier XP machines, should be able to run Windows 7 fine. Even the netbooks I tested ran it speedily, especially with the Starter Edition, which lacks some of the powerful graphics effects in the operating system. (Other netbooks will be able to run other editions.)

If you have a standard PC, called a 32-bit PC, you’ll need at least one gigabyte of memory, 16 gigabytes of free hard-disk space and a graphics system that can support Microsoft technologies called “DirectX 9 with WDDM 1.0.” You’ll also need a processor with a speed of at least one gigahertz. If you have a newer-style 64-bit PC, which can use more memory, you’ll need at least two gigabytes of memory and 20 gigabytes of free hard disk space. In either case, you should double the minimum memory specification.

Aero Peek lets you see your desktop by making your windows transparent.

Installation, editions and price: There are four editions of Windows 7 of interest to consumers. One, a limited version called Starter, comes pre-loaded on netbooks. A second, called Professional, is mainly for people who need to tap remotely into company networks (check with your company to see if you need this). A third, called Ultimate, is mainly for techies who want every feature of all other editions. Most average consumers will want Home Premium, which costs $120 for upgrades.

The system for upgrading is complicated, but Vista owners can upgrade to the exactly comparable edition of Windows 7 while keeping all files, settings and programs in place.

Unfortunately, XP owners, the biggest body of Windows users, won’t be able to do that. They’ll have to wipe out their hard disks after backing up their files elsewhere, then install Windows 7, then restore their personal files, then re-install all their programs from the original CDs or downloaded installer files. Then, they have to install all the patches and upgrades to those programs from over the years.

Microsoft includes an Easy Transfer wizard to help with this, but it moves only personal files, not programs. This painful XP upgrade process is one of the worst things about Windows 7 and will likely drive many XP owners to either stick with what they’ve got or wait and buy a new one.

In my tests, both types of installations went OK, though the latter could take a long time.

Bottom line: Windows 7 is a very good, versatile operating system that should help Microsoft bury the memory of Vista and make PC users happy.

Correction: The edition of Microsoft’s Windows 7 operating system aimed at business users is called Windows 7 Professional. This week’s Personal Technology column erroneously stated it was named Business.

Write to Walter S. Mossberg at walt.mossberg@wsj.com

Buying a PC With Windows 7

Walter S. Mossberg — Wed, 07 Oct 2009 22:42:02 +0000

There’s no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers. Everybody has questions about them, and we aim to help.

Here are a few questions about computers I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

Best Buy is offering a free upgrade to Windows 7 if you purchase a machine today that has Vista. Is it better to wait to buy after the release of Windows 7?

A: I’d say so. If you buy a Vista machine now, you’ll likely have to spend at least some time and effort upgrading, and you may run into at least minor issues, which is something that sometimes happens even with straightforward upgrades. Since PCs preloaded with Windows 7 are only two weeks away, it’s worth the wait, unless you are in dire need of a new PC right away.

With the end of Microsoft Money, are there any good alternatives to Quicken? I tried Quicken Online, but it is just too limited.

A: I haven’t reviewed it, but a program called Moneydance might be worth checking out. It runs on Windows, Mac and Linux, and claims to import data from Money and Quicken. Moneydance costs $40, but there’s a free trial. Information and downloads are is at moneydance.com.

I read that upgrading to Windows 7 deactivates the license key for any prior version of Windows, ruling out any chance of reversing the upgrade if it doesn’t work out for some reason.Is this true? If I am going to take the plunge into Windows 7, I want to make sure I can always go back if I’m unhappy.

A: Microsoft says that’s false. The company emailed me to say: “The upgrade process does not deactivate the product key for the previous version of Windows. If you need to uninstall Windows 7 and go back to your previous version of Windows, you can activate it using the original product key.”

You can find Mossberg’s Mailbox and my other columns at http://walt.allthingsd.com.

Snow Leopard, Windows 7 and Netbooks

Walter S. Mossberg — Wed, 02 Sep 2009 21:56:01 +0000

Am I correct that my iMac G5 can’t use Apple’s new Snow Leopard operating system? And, if so, why isn’t this just as bad as Microsoft’s making it hard for Windows XP users to upgrade to its new Windows 7 operating system?

Yes, you are correct. Snow Leopard is the first Apple OS version that runs only on Intel-powered Macs, and your iMac runs on the G5 processor, which isn’t an Intel chip.

As for the comparison with Microsoft’s policy: In one way, Apple’s approach is much worse. It is totally cutting off some of its user base from the new OS, including some folks with machines as little as 3 years old. Microsoft isn’t making it impossible for XP owners to move to Windows 7— it’s merely making it so painful, tedious and complicated to upgrade that many non-techies who want Windows 7 may give up and feel compelled to buy new PCs. On the other hand, Apple’s policy affects a smaller proportion of its customers. Only about 20% of its users still use older, non-Intel-based Macs. By contrast, Microsoft’s policy affects a much greater percentage of Windows users, since, despite its advanced age, Windows XP is still the most commonly used version of its OS.

A few years ago Microsoft used a code name of Longhorn for the operating system which ultimately was released as “Vista.” Will Windows 7 have a real name upon release?

The real name of Windows 7 is: Windows 7. It’s not a temporary code name, like “Longhorn” was. The product will be officially called Windows 7 when it comes out on Oct. 22.

Is it possible to connect a netbook directly to a larger PC to transfer data? The data I am interested in would be Word documents, Excel files, a limited number of photos and music files, and other personal files.

While I haven’t tested it, I assume that, since a netbook is just a small, cheap, standard Windows laptop, you could use Microsoft’s built-in file-transfer utilities to accomplish this, provided you use the right cable. In Windows XP, the operating system on most netbooks and most other PCs in use, this is called the Files and Settings Transfer Wizard. In Vista, and the forthcoming Windows 7, it’s called Windows Easy Transfer.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital Web site, http://walt.allthingsd.com.