Samsung: Galaxy Tab Returns Aren't 16 Percent, They're Two Percent

Maybe Galaxy Tab return rates in North America aren’t that high after all.

Samsung today disputed ITG Investment Research’s claim that as many as 16 percent of Galaxy Tabs purchased in the States are returned, dismissing it as inaccurate.

The correct figure is less than two percent, according to Samsung Electronics Mobile Communications Business, which offers neither data nor explanation to support its claim. Not that I’m disputing it. That said, ITG’s estimate was based on hard point-of-sale data from nearly 6,000 wireless stores. A 14 percent disparity between that data and Samsung’s seems odd–unless the two are measuring different types of returns: Consumer returns to retailers versus retailer returns to Samsung.