Jason Del Rey

Recent Posts by Jason Del Rey

“Ashamed and Embarrassed” LivingSocial Says Ongoing 30-Hour Outage Should End Overnight


LivingSocial said in a blog post on Wednesday night that it is close to fixing the issue that has crippled its website, mobile apps and business-customer portal for the past 30 hours.

“Suffice to say, we are ashamed and embarrassed,” the post reads. “Our teams continue to work to address the internal issues with our website and mobile app — we anticipate that our systems will be live overnight here in DC.”

The outage began Tuesday afternoon and then extended into Wednesday, as frustrated deal seekers and business owners took to social networks to air their grievances.

In an email to staff, LivingSocial CEO Tim O’Shaughnessy said, “the last two days have been an incredibly low point for our company but we will do better and we will be back.” He also promised that “something like this will not happen again.”

The Amazon-backed startup is still not providing details of the exact cause of the outage.

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I think the NSA has a job to do and we need the NSA. But as (physicist) Robert Oppenheimer said, “When you see something that is technically sweet, you go ahead and do it and argue about what to do about it only after you’ve had your technical success. That is the way it was with the atomic bomb.”

— Phil Zimmerman, PGP inventor and Silent Circle co-founder, in an interview with Om Malik