Microsoft Losing Consumer Battle?

Microsoft (MSFT) has lost the war for consumers’ hearts, most particularly in the smartphone category, argues influential newsletter publisher Mark Anderson, who pens the Strategic News Service, as New York Times columnist Steve Lohr writes in the Bits blog late last night. Anderson says aside from the Xbox gaming franchise, “it’s game over” for Microsoft in consumer categories of products.

“Microsoft doesn’t have consumer DNA,” Mr. Anderson told Lohr at a dinner last night, the journalist writes.

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