Dell Makes Spirits Dark for Some This Season

January 4, 2010 at 5:00 am PT

Many hardware companies have occasional problems shipping products to customers on time–particularly if they have some hot items. But Dell (DELL) seems to be really struggling this holiday season.

Close to 200 customer comments on a Dell blog–recounted on sites such as The Consumerist–are all remarkably similar: People placed their orders, months ago in some cases, and then watched as the shipping date keeps getting pushed off.

“I ordered an Inspiron 17 on NOVEMBER 28, supposedly to be delivered on Dec 14. Just checked the status page, and it has been delayed for the fourth time and now not set to deliver until JANUARY 7, 2010!,” wrote one customer.

Read the rest of this post on the original site

Tagged with: Ben Worthen, Dell, digital, Digits, economy, frontpage, hardware, Inspiron, The Consumerist, The Wall Street Journal

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