Customer Service Is Next Job for IBM’s Watson

Keeping track of what consumers like and dislike is a beefy computing problem.

Recent Posts By Arik

HP Faces Trouble on Every Side Ahead of Earnings Report

After so much bad news from competitors, it’s hard to be optimistic.
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Tableau and Marketo Create Whopping Piles of Money With IPO Debuts

NEA’s $29 million stake in Tableau is now worth $955 million and change.
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Bloomberg Names Former IBM CEO Palmisano to Advise on Data Privacy

But will there be an audit?
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Syrian Electronic Army Leaves Its Mark on the Financial Times

Another western media organization is attacked by the pro-Assad group of digital pranksters.
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Tableau Software and Marketo Fire Up IPO Action Today

Many more to come.
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Amid Buyout Battle, Dell Doubles Down on Turnaround Plans

A few questions, none answered, about buyout plans.
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Dell Earnings Miss Targets, Sales Beat Expectations

A big miss on the bottom line.
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News Byte

AMD Shares Crash on Goldman Sachs Downgrade

Shares of chipmaker Advanced Micro Devices have fallen by more than 13 percent today following word of a downgrade to “sell” by Goldman Sachs analyst James Covello. With sales of PCs slowing to rates not seen since records have been kept, the outlook for AMD, Covello argues, despite winning supply contracts from both Microsoft and Sony in forthcoming gaming systems, doesn’t justify its recent rise to as high as $4.40 a share. AMD was trading at $3.80 a share, down 59 cents with 30 minutes to go in the session.

Dell Set to Report a Big Earnings Miss Today

A tough day ahead.
DellatCES

John Chambers Says Cisco Systems Is “Tough to Beat”

Cisco’s Q3 Results Beat Street Consensus

Cisco May Be Better Off Than Rivals Amid Weak IT Spending Trends

Did Stuxnet Actually Improve Iran’s Nuclear Capabilities?

Apptio Lands $45 Million Series E From Janus Capital

Syria’s Internet Is Down for the Second Time This Month

NetSuite Lands Commerce Deal With Williams-Sonoma

Carl Icahn and Southeastern Management Unveil the Dell Board They’d Like to See

HP Says It Hasn’t Tried to Sell Autonomy to SAP

Dell’s Special Committee Asks Carl Icahn to Get Specific on Buyout Plans

Carl Icahn Wants to Fire Michael Dell (Video)

Why The Onion Is Awesome for Publishing Details of Its Twitter Hack

Box to Acquire Web Document Company Crocodoc

Someone May Have Tweeted Warnings Ahead of Syrian Internet Outage

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When you go down a pit in Super Mario Bros., you don’t feel like, ‘Aah! I’m going to die!’

— Oculus VR founder Palmer Luckey, on the immersive quality of virtual reality over traditional videogame interfaces